Search Results for: technology

January 22, 2019

Business leaders lack ethical insight needed to get the best out of AI

Although executives have high expectations for the impact that AI will have on their businesses according to Cognizant’s new report, ‘Making AI Responsible – and Effective, only half of companies have policies and procedures in place to identify and address the ethical considerations of its applications and implementations. The study analyses the responses of almost 1,000 executives across the financial services, technology, healthcare, retail, manufacturing, insurance and media & entertainment industries in Europe and the US. The research suggests that business leaders are positive about the importance and potential benefits of AI. Roughly two- thirds (63 percent) say that AI is extremely or very important to their companies today, and 84 percent expect this will be the case three years from now. Lower costs, increased revenues and the ability to introduce new products or services, or to diversify were cited as the key advantages for the future.

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January 21, 2019

Pointless meetings set to cost organisations $541bn this year

by Neil Franklin • News

Professionals spend two hours a week in pointless meetings, which will add up to over $541bn worth of resource around the world in 2019. That is the main claim in a new report from Doodle. The State of Meetings Report 2019, calls on proprietary data from the firm alongside new research conducted with 6,528 professionals in the UK, Germany and the USA. The report claims to be a comprehensive look at the time taken up by cancelled or unnecessary meetings, inefficient ways of working and preferred methods of meeting and features expert comment from organisational academics and psychologists.

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January 20, 2019

The changing shape of the insurance workplace

by Mark Eltringham • News, Workplace design

HOK’s WorkPlace group has released The New Insurance Workplace (registration required), a report which sets out to examine the forces reshaping the insurance industry and how workplace design can position these companies for success. The report’s concludes that insurance firms take pride in their conservative approach to risk management and traditional business models. They also have high-performance cultures that demand strong results. Yet changing regulations, emerging technologies and increasingly obsolete work processes have left many legacy players with underutilised, outdated office and retail space that hinders their ability to meet the fast-changing expectations of customers.

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January 18, 2019

Employers must take better action to avoid sick building syndrome

by Steve Loughney • Company news, Facilities management, Workplace design

Sick building syndrome is a collective term to describe when occupants of a specific building suffer from a related illness. Problems can either be localised to a specific room or more widespread throughout a building. The symptoms can manifest as headaches, blocked or runny noses, skin irritations, sore eyes or tiredness and difficulties with concentration. A number of building-related factors are linked to the condition with ageing offices and factories acting as magnets for sick building syndrome. Studies have shown that headaches and respiratory problems among office workers were directly related to the use of air conditioning and inadequate ventilation. Room temperature, light and noise, humidity, carbon dioxide, chemical contaminants (volatile organic compounds – VOCs), air quality and naturally occurring poisons can all inflame symptoms for sufferers requiring more precise control over environmental factors in the workplace. Making sure buildings are healthy for their occupants is a challenge. (more…)

January 17, 2019

Quarter of UK workers have turned down a job for not offering flexible working

by Neil Franklin • Flexible working, News

A new study from communications technology business TeleWare claims that a growing number of employees are turning down jobs that don’t offer some form of flexible working. The survey of 2,300 UK employees claims that a quarter of all employees have turned down a job in the past for this reason. Whilst a further third (31 percent) would actively do so. Although the proportion of those that have done so is higher amongst younger workers (40 percent), three in 10 (29 percent) employees over 45 would turn down a job if flexible work options were not on offer.

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January 15, 2019

Surface Design Show 2019 Preview

by Neil Franklin • News, Workplace design

Surface Design Show hosts over 150 exhibitors highlighting the very best in exterior and interior surface design from 5 – 7 February. Taking place at London’s Business Design Centre, the show provides a platform for architects, designers and specifiers to explore interior and exterior surface materials, lighting design, development and innovation. Visitors will uncover thousands of new materials from the latest technological advances in building materials to innovative workplace surfaces and everything in between.

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January 14, 2019

Corporations must harness prop tech to adapt to new ways of work

by Neil Franklin • News, Technology

The world of work will continue to evolve in 2019, and corporations must find ways to adapt their office real estate. That is the conclusion of a new piece of research by flexible workplace provider Abintra. Published in a new report, the study highlights how corporations are struggling to manage office space efficiently as the trend towards agile and flexible working gathers momentum. The publication explores methods for responding through office space utilisation techniques, including the latest tech options.

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January 11, 2019

Good managers shown to play a crucial role in enhancing worker performance

by Sara Bean • News, Workplace

Employers make extensive investments in their employees; investing in hiring and retaining workers that match the firm’s needs. Now new research summarized by Kathryn Shaw, Stanford University, USA suggests that the hiring and training of good bosses may carry even more weight when it comes to workers’ performance. The study in the new IZA World of Labor Report shows a good boss can enhance the performance of their employees and can lower the quit rate. Good bosses have some universal traits: they coach and teach and offer insight into the strategy of the firm. According to Shaw economists are increasingly finding better data to measure the effects of bosses on workers’ performance, as well as the sources of these effects. A recent study of workers in a large firm that performs technology-based service (TBS) jobs found that the move from an average quality boss to one in the 90th percentile raised worker productivity by six units per hour, on a mean productivity of ten units per hour. Thus, when workers move from an average boss to a high-quality boss, productivity could rise by 50 percent. The study also showed that workers were more likely to quit when faced with bad bosses.

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January 10, 2019

Overwhelming majority of workers have changing workplace expectations

by Neil Franklin • Flexible working, News

New research from Aon claims that 97 percent of employers agree that employees’ expectations of their experience in the workplace are changing. Aon’s Benefits and Trends Survey 2019 (registration required) suggests that employers are saying that employees’ top priorities now include flexible working hours, agile working, mental health, diversity and inclusion and parental leave. Aon’s Benefits and Trends Survey, now in its ninth year, is formed from the responses of over 200 employers of all sizes, including those with fewer than 100 employees to many thousands, who work across a broad range of sectors, with 75 percent of them working internationally. This year, a number of new questions were introduced, including changing workforce demographics, to support employer benefit strategies and provide industry analysis.

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January 10, 2019

Essay collection challenges the cliches about the future of work

by Mark Eltringham • AI, News, Technology

The RSA Future Work Centre has published a new essay collection which it claims presents fresh perspectives on the future of work. The report claims that there are four basic problems with the mainstream narrative about work: that there is a fixation with certain technologies, especially artificial intelligence and robotics; that this in turn leads to a distorted perception of the effects of technology; that this analysis ignores reality in favour of potential; and that technological change does not take place in a vacuum and has a number of knock-on effects that aren’t always considered. Worth noting that the authors of the essays are predominantly academic and the report focuses almost exclusively on the effects of technology.

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January 9, 2019

Digital transformation and an uncharted future for workplace design in 2019

by Cherie Johnson and Julie Yonehara • Comment, Technology, Workplace design

In some way, humans have touched every single thing on this planet. We’re stepping into unknown territory. We’re changing everything. Think about that. Now, think about digital transformation. New technologies are changing how we interact with our environment, how we work, how we play and how we live. Tech tools are being more readily adopted as they get better and more accessible and, as a result our attitudes about them are changing. These are big ideas. And, they are rapidly changing our work and the domain of workplace design around the world. (more…)

January 9, 2019

Podcast: embracing the punk spirit and the elemental workplace

by Mike Petrusky • Facilities management, Features, Workplace design

Neil Usher is an experienced senior property, workplace, facilities and change management leader who is currently an executive consultant for Unispace and workessence. He is also the author of “The Elemental Workplace” in which he describes “the 12 elements for creating a fantastic workplace for everyone”. In this new podcast, I ask Neil about the latest trends in the workplace and finds out his opinions on the open office debate, the impact of technology, and the importance of workplace experience. Neil argues that workplace is now being taken seriously as a contributor to performance and is a significant part of our organization’s culture, so we must establish “laws of workplace” that we can use as a foundation to build on in our practice. We discuss the origins of the punk rock music scene and agree that we must bring “the spirit of punk” to our work by being fearless about trying new things in our roles as workplace leaders.