Search Results for: technology

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)

Ten projects named as 2025 Urban land Institute Europe Awards for Excellence finalists    

Ten projects named as 2025 Urban land Institute Europe Awards for Excellence finalists    

Ten projects from eight countries across the EMEA region have been announced as the finalists in the sixth annual Urban Land Institute Europe Awards for ExcellenceTen projects from eight countries across the EMEA region have been announced as the finalists in the sixth annual Urban Land Institute Europe Awards for Excellence, which recognise exemplar projects and programmes in the private, public, and non-profit sectors. This year’s finalists comprise cutting edge refurbishment, restoration and new build projects, and include residential, healthcare, mixed use, education, community, laboratory and office projects from Italy, Germany, the UK, Belgium, Sweden, Denmark, France and Spain.    (more…)

Return to office policies now more common, but raise people’s expectation of better workplaces

Return to office policies now more common, but raise people’s expectation of better workplaces

The news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is overThe news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is over. According to new global research from JLL, 72 percent of employees now view attendance requirements in a positive light, but this shift comes with heightened expectations for workplace quality, flexibility and wellbeing. (more…)

Large companies see slowdown in adoption of AI tools

Large companies see slowdown in adoption of AI tools

Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption of AI tools among businesses with 250 or more employeesNew analysis from Apollo Academy suggests that large organisations may be losing momentum in their use of artificial intelligence tools. Drawing on the US Census Bureau’s fortnightly survey of more than one million firms, the research shows a downward trend in reported adoption among businesses with 250 or more employees. The survey asks firms whether they have used AI tools in the previous two weeks, including machine learning, natural language processing, virtual agents and voice recognition. While overall use of AI across the economy has grown steadily in recent years, the latest figures indicate that the largest companies are no longer leading the charge. Instead, their adoption rates appear to have stalled or declined slightly. (more…)

In spite of some headlines, hybrid working is not in decline in the US

In spite of some headlines, hybrid working is not in decline in the US

Gallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would implyGallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would imply. The data shows that hybrid work remains the dominant arrangement and has not significantly declined, even as political and organisational pressure grows to increase in-person attendance. The survey finds that just over half of employees who can work remotely are now in hybrid arrangements. This represents a slight decline from the previous two quarters, falling from 55 percent to 51 percent. (more…)

BCO pilots new office grading system as industry calls for reform

BCO pilots new office grading system as industry calls for reform

The UK’s office grading system is no longer fit for purpose, according to new research from the British Council for Offices (BCO).The UK’s office grading system is no longer fit for purpose, according to new research from the British Council for Offices (BCO). A report authored by JLL for the BCO found that fewer than three percent of professionals in the sector support the current system, with almost all calling for change. The report, Redefining the Market: Beyond Grade A, proposes a new scoring-based framework designed to reflect the shifting priorities of occupiers, investors and developers in an era shaped by flexible working. It sets out a 100-point matrix across four categories – physical quality, sustainability, technology and amenity – aiming to provide a more transparent and adaptable standard. (more…)

A third of employees are quietly sabotaging workplace AI

A third of employees are quietly sabotaging workplace AI

A survey by Writer and Workplace Intelligence found that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AINearly one in three employees are undermining their organisation’s use of generative AI, according to a new report. A survey by Writer and Workplace Intelligence suggests that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AI. This includes entering sensitive company information into unapproved tools, using software not sanctioned by employers, or failing to report security breaches. Around one in ten said they had gone further, deliberately lowering the quality of their work, tampering with performance metrics, or refusing to use AI altogether. (more…)

Measuring and rewarding what people do at work? It’s a rat trap, baby, and you’ve been caught

Measuring and rewarding what people do at work? It’s a rat trap, baby, and you’ve been caught

Life imitates art. Scientists have discovered that lab mice may be conducting their own experiments on us. A paper published in the journal Current Biology speculates that mice seem to be testing their testers. They do this by deviating from simple behaviours such as responding to rewards to work out what might happen. “These mice have a richer internal life than we probably give them credit for,” explained Kishore Kuchibhotla, senior study author and an assistant professor of neuroscience at Johns Hopkins University. “They are not just stimulus response machines. They may have things like strategies.” (more…)

Trump appoints Airbnb co-founder as first official government head of design

Trump appoints Airbnb co-founder as first official government head of design

US President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design StudioUS President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design Studio within the Executive Office of the President. The new position was confirmed through an executive order signed on 21 August. The initiative, called America by Design, has been established to address the way federal services are designed and delivered. The government says the focus will be on improving the usability and consistency of the government’s digital presence, from websites and forms to broader systems that affect how citizens access services. The National Design Studio says it will work with agencies across government to ‘streamline interfaces and reduce duplication, with the goal of creating a simpler, more coherent experience for the public. (more…)

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

Acknowledging our own biases and privileges will help us to have better conversations about work and workplacesOver the weekend of the 9th of August, I listened to two episodes of Andrew Keen’s podcast which feature conversations with a couple of well-known people from our own domain of work and workplaces. One was Julia Hobsbawm and the other Dror Poleg. It seemed that Julia had introduced Keen to Dror so a link between the two existed. Another link formed in my mind as I listened: the unspoken role of privilege underpinning both conversations. albeit in different ways. (more…)

Public sector productivity gap costs UK economy eighty billion pounds a year

Public sector productivity gap costs UK economy eighty billion pounds a year

A widening gap in productivity between the UK’s public and private sectors is costing the economy around eighty billion pounds annually, according to new analysis from EYA widening gap in productivity between the UK’s public and private sectors is costing the economy around eighty billion pounds annually, according to new analysis from EY. The report, Mind the productivity gap, claims that if public sector productivity had kept pace with the private sector since 2019, the economy would now be three per cent larger. Instead, public sector productivity has fallen by over eight per cent since the pandemic. (more…)

Where are the iconic office furniture products of yesterday?

Where are the iconic office furniture products of yesterday?

Originally published November 2023: Occasionally, this image goes viral on social media. It is of a group of Bauhaus design students from around 1927. They are called Martha Erps, Katt Both and Ruth Hellos. The full image (reproduced below) shows them with legendary office furniture designer Marcel Breuer, who Erps would later marry. The story of the photograph can be found here. On social media, though, the standard response from people of a certain vintage – my vintage admittedly – is to suggest that they were last seen supporting Echo and the Bunnymen at the Barrowland Glasgow in 1984.  (more…)