Search Results for: technology

May 2, 2014

New report aims to guide future direction of facilities management

by Mark Eltringham • Facilities management, Knowledge, News

The Royal Institution of Chartered Surveyors (RICS) has published a new report authored by Dr Matthew Tucker of Liverpool John Moores University which aims to help shape the future direction and policy of the facilities management sector in the UK. Balancing the performance scorecard: how to maximise customer feedback in Facilities Management develops a customer performance measurement framework for facilities management based on a range of critical themes which emerged from the vast amounts of qualitative data collected across 23 in-depth interviews with a diverse range of FM professionals. The interview subjects came from both an in-house and outsourced background and across a range of business sectors. The report claims to offer a key set of recommendations to enable facilities managers to maximise their ability to capture customer feedback to improve the provision of space and facilities.

April 30, 2014

CoreNet issues phase one of road-map to zero energy buildings

by Sara Bean • Environment, Facilities management, News, Property

CoreNet Global and the Rocky Mountain Institute have issued new guidance that lays out a framework for corporations to better manage their energy usage. According to Next Generation Energy Management, corporations have made progress in energy management and performance since 2007 when CoreNet Global and RMI first collaborated on this topic. Over two-thirds of corporations now have a sustainability agenda and staff as well as energy management plans, and nearly half have dedicated energy managers, a position that was only just emerging in 2007. However, research indicates that in many cases, these efforts have plateaued, so the new report is designed as Phase One of a road map toward the goal of net-zero buildings, in which buildings use the same or less energy than they generate through the use of renewables such as solar and wind power. More →

April 10, 2014

A rail network carrying people on blurred lines into the future of work

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

The UK rail industry has a somewhat ambiguous relationship with the idea of remote working. While the business case for the controversial HS2 rail line was until recently predicated on the remarkable assumption that people don’t work on trains (now replaced by another set of assumptions to get to the numbers it needs for politicians to go along with it all), the number of journeys people make on trains has been increasing steadily for some time, regardless of the potential for technology to make many of those journeys unnecessary. So while we’re already into uncharted territory in our ability to forecast the impact of new technology and working practices on the need for physical presence, the train and the rail network does offer us a touchstone for thinking about it. And what we find in that respect is a blurring of the lines between several worlds, as we do in pretty much every aspect of our lives.

April 9, 2014

WorldBlu announces latest additions to its list of democratic workplaces

by Mark Eltringham • Events, Workplace

WorldBlu, a US based business that promotes democratic workplace design has announced that it has added 41 organisations around the world to its certified list of Most Democratic Workplaces. According to WorldBlu, the organisations range in size from five to 65,000 employees and represent over $13 billion in combined annual revenue and come from the US, Canada, Mexico, UK, Netherlands, Denmark, Malaysia, Haiti, New Zealand, Belgium and Romania from a range of sectors including technology, manufacturing, healthcare, retail, agriculture and services. Organisations become eligible after employees complete the proprietary WorldBlu Design Assessment, a survey evaluating their practice according to the firm’s own ten ‘Principles of Organizational Democracy’, with an overall combined score of 3.5/5 or higher. The awards were announced yesterday, Democracy in the Workplace Day (who knew?).

April 4, 2014

RICS issues case studies to celebrate strategic role of facilities management

by Sara Bean • Facilities management, Knowledge, News, Property

RICS has published six case studies examining the impact strategic facilities management (FM) can have on business performance. The case studies were devised following the publication of a 2012 research report, Raising the Bar: Enhancing the Strategic Role of FM, which found that over 75 per cent of survey respondents believe that facilities management is a strategic role. This was followed earlier this year by Raising the Bar: City Roundtables Report which made specific recommendations for action, including better promotion of the strategic role played by facilities management within organisations. The case studies were launched at the BBC’s Salford Quays building, featured in one of the studies, which describes the role the BBC’s FM team took in relocating critical services from London to Salford Quays and how the FM strategy was responsible for fostering creativity in the organisation. More →

April 3, 2014

Benefits of mobile broadband to Australia run to tens of billions, claims report

by Mark Eltringham • Flexible working, News, Technology

While the UK Government continues to fuss over the rollout of broadband in the UK, bickering with the notoriously ponderous BT about a dysfunctional monopoly they created themselves, a new report from Australia claims that the economic benefits of mobile broadband in that country came to nearly AU$34 billion (£19 billion) last year. The report commissioned by the Australian Communications and Media Authority (ACMA) in partnership with the Centre for International Economics (CIE) and Analysys Mason found that although the mobile telecoms sector only accounts for 0.5 percent of economic activity in Australia, its impact on productivity is profound. Last year it accounted for an additional AU$33.8 billion in activity, 2.28 percent of Australia’s total gross domestic product. The report makes its claim on the basis that between 2006 and 2013, productivity growth was 11.3 percent per year, but would have been only 6.7 percent without mobile broadband.

March 25, 2014

The workplace should be designed for (and by) people, not robots

by Simon Heath • Comment, Facilities management, Technology, Workplace design

From existential and dystopian fears expressed through books and films, we have long had an uneasy relationship with the idea of automatons and artificial intelligence. The UKCES saw robotics and automation as significant enough to include in it’s recent report on the future of work and the risks to jobs are very real based even on the more widespread adoption of the technologies already available to us. The possibility that many people may cease to have any economic value is a challenge we seem ill-equipped to meet. As ever, the web giants are leading the charge with Amazon prototyping delivery of packages by the kind of drones more commonly used over the tribal badlands of Afghanistan, as well as Google’s recent purchase of Boston Dynamics, makers of military-spec robots. The people behind the algorithms that gave us the unintentional hilarity of Google Suggest are now branching to create the sort of killer robots produced by OmniCorp in the Robocop movies.

March 20, 2014

European executives overconfident about their ability to manage change

by Mark Eltringham • Comment, Facilities management, News, Technology

There are a number of casual truisms about the modern workplace that everybody accepts to the point they become clichéd. But knowing something and knowing what to do about it can be two completely different things. While we might all agree that ‘change is a constant’ and the ‘main driver of change is technology’, both ideas are subject to the interconnected and immutable law that whatever we do is likely to be wrong to a greater or lesser degree. According to new research from the Economist Intelligence Unit, one of the main reasons for this is that organisations and business leaders are not very good at judging how responsive they are to change, make the converse misjudgements about the readiness of their competitors. In the words of the survey, they tend to see themselves as speedboats while viewing their competitors as supertankers when the reality is often the other way around.

March 17, 2014

The latest issue of Insight is now available to view online

by Sara Bean • Facilities management, Newsletter, Workplace, Workplace design

In this week’s Insight newsletter, available to view online; Workplace Insight confirms a partnership agreement with Europe’s largest commercial interior design event, Clerkenwell Design Week [pictured]; evidence that employees who use treadmill workstations as they work not only receive physical benefits but also are more productive; and research finds that our brains are adapting to the changing demands placed on them by technology. Simon Heath presents part two of his field guide to workplace terminology and Demitri Maldonado explains why FM has to embrace its softer side, focus on people skills and develop them to ensure success. We also present a gallery of stunning images showcasing Google’s new offices in Kuala Lumpur. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

March 14, 2014

Might a lack of joined-up thinking undermine UK high-tech ambitions?

by Mark Eltringham • Comment, News, Property, Technology

Old Street: the UK’s tech epicentre

Over the past week both Prime Minister David Cameron and London Mayor Boris Johnson have offered up visions of economic success founded on new technology. Yet, as the CBI points out in a new report pinpointing the dearth of talent needed to make such dreams a reality, politicians often appear to ignore the realities of a situation. In its new report, Engineering our Future, the CBI calls for significant action to make a career in the key disciplines of science, technology, engineering and maths more attractive and easier to pursue. The report points out that these are the skills needed to underpin the Government’s stated focus on the tech, environmental, engineering and manufacturing industries that will shape the country’s future and is calling for a cut in tuition fees, new courses and inter-disciplinary qualifications to allow those skills to flourish.

March 12, 2014

Employees have spent average of £500 on BYOD, claims European survey

by Mark Eltringham • News, Technology

It’s not so long ago that companies were looking to ban employees from using social media and their own phones during work hours, or at least introducing policies to make it a disciplinary issue. Oh, we can LOL about it now but at the time it was routinely compared to the smoking ban, forcing educated adults to huddle outside fire escapes for a quick Facebook fix while their old-school colleagues sat in the warmth, offline but manning the phones. Of course, all this was before firms worked out they could actually get employees to pay for their own stuff and save themselves the expense. All they had to do was label it BYOD and talk about empowerment and people would cheerfully fork out what turns out to be a reasonable amount of money so the firm doesn’t have to.

March 10, 2014

The workplace of the future is one founded on uncertainty

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace, Workplace design

We now know for a fact that the good people at the UK Commission for Employment and Skills take heed of what they read on Workplace Insight. After Simon Heath recently eviscerated the idea of the year 2020 as a useful marker for the ‘future’, a new report from the UKCES draws its line in the sand a bit further on in 2030. It means they can’t have a ‘2020 Vision’ and for that we should be very thankful. Yet the report still falls into the same traps that are always liable to ensnare any prognosis about the workplace of the future, notably that some of the things of which they talk have happened or are happening already. Then there’s the whole messy business of deciding what will emerge from the chaos; a bit like predicting the flavour of the soup you are making when a hundred other cooks are secretly adding their own ingredients.