February 8, 2019

Post digital era offers the chance to create personalised experiences at work

The enterprise is entering a new “post-digital” era, where success will be based on an organisation’s ability to master a set of new technologies that can deliver personalised realities and experiences for customers, employees and business partners, according to the Accenture Technology Vision 2019 annual report that sets out to predict the key technology trends that will redefine businesses over the next three years. More →

February 8, 2019

Half of HR departments plan to offer new employee benefits

by Neil Franklin • News, Wellbeing, Workplace

According to Gallagher’s Benefits Strategy & Benchmarking Survey (registration required), 45 percent of HR practitioners are planning changes to current employee benefit offerings amid a highly competitive labour market. The survey shows an increasing number of organisations are fully aware of the measurable impact that benefits have on engagement and productivity. Among HR practitioners planning changes, 72 percent are seeking to enhance benefits, thereby improving their employer brand and becoming more competitive in recruitment. The second-most popular planned change is improving flexibility in benefits, with 47 percent attempting to bolster flexible options to extend individual choice. More →

February 7, 2019

Maybe the time has come to shoot the workplace messenger

by Rob Harris • Comment, Flexible working, Wellbeing, Workplace design

I spent some time with Frank Duffy recently, releasing a stream of memories of working with him, first as an employee at DEGW during the 1980s, and then as a client while directing developer Stanhope’s research programme during the 1990s. Along with his long-term business partner, John Worthington, and thinkers including Franklin Becker, Gerald Davis, Michael Joroff and Jack Tanis, to name a few, Frank helped sketch out the grand scheme of what we now call ‘workplace’. Much of the work of their successors has involved filling in the matrix of detail within the grand scheme. But further reflection has caused me to ask whether, in filling in the finer details, we have recently somehow lost our way. Are we, the ‘workplace profession’, instead of standing on giants’ shoulders, now just pandering to fads and fancies? Or, even more radical, might it be that ‘workplace’ is now done, and that we’ve run out of meaningful things to say? More →

February 7, 2019

Sleeping on the job: the cultures of sleep and napping from around the world

by Neil Franklin • News, Wellbeing

There’s a pretty well proven link between lack of sleep and negative emotion, but is catching 40 winks whilst at work a proven solution? Research from the National Sleep Foundation (NSF) suggests that lack of sleep can have a negative impact on emotion. Could naps of 20-30 minutes make for a more productive workforce, and have a positive impact on mood, concentration and attention? Following the findings that loss of sleep could be costing the UK £40bn a year, is it time to make a change to our sleeping habits? To find out, Brother has produced a study of the eight sleeping customs from around the world, and explored how they could have a positive impact on people and businesses.

February 7, 2019

Employee use of apps at work puts their organisation at risk of cyber-attack

by Sara Bean • Facilities management, News, Technology, Workplace

Workers continued use of unapproved apps in the office, including Instagram, Facebook Messenger and Snapchat, to communicate with colleagues as well as friends and family is putting their organisations at risk of cyber-attack, new research suggests. Four in ten employees (41 percent) admit to using Instagram for more than two hours each day, despite the app being banned in almost half of UK organisations. The majority of employees are well aware that certain apps are not approved for workplace use, but this hasn’t stopped them breaking the rules.

February 6, 2019

Majority of businesses fail to see a return on their technology investments

by Neil Franklin • News, Technology

According to a new report from Accenture, the majority of businesses don’t see a return on their technology investments and just 14 percent of businesses manage to realise the full potential of their tech investments. Roughly $3.2 trillion was spent on new technology in the last five years. Businesses that were most successful with their investments were the ones investing in bold moves, rather than incremental shifts.

February 1, 2019

Employee experience of the workplace does not match employer rhetoric, claims report

by Mark Eltringham • News, Workplace

A new report (registration needed), based on a survey of UK employers and employees, claims to reveal a significant and increasing gap between employees’ experience of being employed and what employers believe this experience to be. Barnett Waddingham’s four research papers claims that while the majority of employers (61 percent) believe the levels of wellbeing in their organisation to be high, only 19 percent of the employees surveyed report high wellbeing. According to the authors, this suggests employers do not sufficiently know or understand the needs of their people.

February 1, 2019

Are these the 2019 Top Employers to work for in the UK

by Neil Franklin • Company news, Wellbeing, Workplace

The Top Employers Institute, a certifier recognising employers that provide world-class employee conditions, has released its list of Certified UK Top Employers for 2019. Over 600 HR professionals gathered at London’s Hilton on Park Lane, on the 31st January 2019, to recognise the best employers in the UK. More →

February 1, 2019

Employees call for more user-friendly workplace technology

by Neil Franklin • News, Technology

A new report claims that because workplace technology is perceived as less intuitive and intelligent than consumer technology lags behind. The survey commissioned by The Workforce Institute at Kronos Incorporated conducted with UK-based Coleman Parkes Research, asked more than 2,800 hourly and salaried employees across a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the UK and US to explore the impact existing and emerging technologies have on the employee experience.

January 30, 2019

Talkin’ about my generation: Harnessing the power of the multigenerational workplace

by John Hackston • Comment, Workplace

A child born in the west today has a 50 percent chance of living to be at least 105. This is of course a good thing – most people welcome the idea of a longer, healthier life – but it does mean that many of us will need to work longer as pension funds shrink and retirement ages increase. This has led to a new reality for business, the rise of the multigenerational workforce. Organisations that recognise that they can draw on talent from all ages and life stages will have a competitive advantage over those with a more traditional outlook. However, this new model can also present challenges – something that all businesses should consider. More →

January 29, 2019

Women in work report highlights importance of training and apprenticeships

by Neil Franklin • News, Workplace

Self-employed women, who earn an average of 16 per cent less than self-employed men, should be supported with greater training and development opportunities, a new report has said. The government should also remove any barriers preventing young women embarking on apprenticeships, according to the report published by the All Party Parliamentary Group (APPG) on Women and Work. The report, How to Recruit Women for the 21st Century, is the product of a year’s research by the APPG, which is jointly chaired by MPs Jess Phillips and Gillian Keegan.

January 25, 2019

The state of the workplace right now? Everywhere and nowhere, baby ⁰

by Paul Carder • Comment, Facilities management, Features, Premium Content, Property, Workplace design

My trade is to ask questions about the workplace then make sense of the answers. That has been a particular challenge with the question, ‘what are offices today?’ What seems clear is that the various actors in the workplace ecosystem look at offices through very different eyes. Urban planning and development professionals still view offices as a distinct category of real estate and most real estate professionals view offices in terms of the delivery of floor space. Some things have changed,however. For some time, the hybrid economy of serviced offices has turned the product into a service. But, in many cases this has simply made the leasing of space simpler and more flexible.