We need to take a scientific approach to the potential impact of AI

We need to take a scientific approach to the potential impact of AI

Should we be afraid of artificial intelligence? For me, this is a simple question with an even simpler, two letter answer: no. But not everyone agrees – many people, including the late physicist Stephen Hawking, have raised concerns that the rise of powerful AI systems could spell the end for humanity. Clearly, your view on whether AI will take over the world will depend on whether you think it can develop intelligent behaviour surpassing that of humans – something referred to as “super intelligence”.

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A changing world with inbuilt human obsolescence defines first day of CoreNet Global

A changing world with inbuilt human obsolescence defines first day of CoreNet Global

The  forces that are changing the world, from AI and the current digital and technological transformation, to the short and long-term implications of Brexit, provided many of the key lessons during the first day of the CoreNet Global Summit in Madrid.

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Staff prefer consumer digital comms platforms to corporate ones

Staff prefer consumer digital comms platforms to corporate ones

A new report claims that the way that workers wish to communicate digitally differs from the platforms that are actually sanctioned by their employers. The research by Maintel claims a substantial proportion of employees would like to use consumer-grade tools such as Snapchat or Facebook Messenger for work. According to the research, 24 percent say they would like Snapchat to be approved by their employer, 19 percent Twitter, while 17 percent say they would like to use Facebook Messenger and FaceTime to communicate with colleagues, customers and partners. More →

British Property Federation announces plans to modernise commercial property sector

British Property Federation announces plans to modernise commercial property sector

The British Property Federation (BPF) has launched a Technology and Innovation programme for the UK commercial property sector – to support the sector in its digital transformation – following the Government’s challenge to all sectors of the economy to improve productivity and deliver growth. The programme is launched with the publication of a new report produced by Future Cities Catapult, commissioned by the BPF, to understand the barriers to and opportunities for improving the productivity of the real estate sector through the application of technology.

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Executives understand the importance of big data but have little idea what to do with it

Executives understand the importance of big data but have little idea what to do with it

When board members in big firms make critical decisions about their organisations, it is almost always behind closed doors. So exactly how and if senior leaders draw on big data factors in their decision-making is largely unexplained. Researchers from Brunel University studied top-level decisions by board managers at 19 organisations in manufacturing, finance, consultancy, IT and air travel. The study, published in the Journal of Business Research looked at how board managers think and act and the mental models and skills they use to weigh up big data. Directors, it suggests, recognise big data’s potential to improve their decision-making. But many admit feeling ill-equipped to do this, whether through their own technical skills or the new type of non-linear thinking needed. More →

Quarter of employees say they have experienced a data security breach

Quarter of employees say they have experienced a data security breach

New research by 247meeting claims to have uncovered worrying lapses in data security in the workplace, with senior management often being the biggest culprits. According to the report: a quarter of senior managers have experienced a stranger on a conference call; 26 percent of employees with access to customer data haven’t been trained on GDPR; over a third of employees don’t know where their security policy is saved; and almost half of employees admit to using technology tools to communicate at work without them being password protected

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The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

In this week’s Newsletter; how half of all our tasks will be performed by AI sooner than you might think; LinkedIn’s new London offices; the great failure of flexible working; Steelcase’s latest acquisition; Europe’s first building to achieve the WELL Platinum standard; Jonathan Hindle on improving workplace interactions; Jim Ware on finding the right place to meet; and Chris Kane on how to bridge the gap between people and places in a modern context. You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; visit our  events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

When workplace strategy builds bridges between people and place

When workplace strategy builds bridges between people and place

The world of work is changing rapidly and profoundly in a way that we haven’t seen since the time of the industrial revolution. Yet even as we stand at a momentous, game-changing inflexion point, the 21st century workplace strategy sector is still dithering about whether to join in the revolution. They are like the industrial mill owners of 19th century England who adopted a ‘make do and mend’ approach to business and failed to invest in new technology only to be forced out of business by foreign competitors who had invested in radical new, state of the art technology.Today the technological game changer is digital technology rather than weaving technology, but the effect is the same. Unless the workplace strategy sector embraces change and builds bridges between the ‘people’ side of the business and the ‘place’ side with other workplace specialists, their industry will become as dead as a dodo.

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Generations divide on the role of Artificial Intelligence in the workplace

Generations divide on the role of Artificial Intelligence in the workplace

Clear generational divide exists on the role of AI in the workplace

We try to avoid generalisations when describing the multi-generational workforce, but there’s no denying that younger workers who’ve grown up with digital communications appear less comfortable communicating face to face or on the phone. This is why it comes as no surprise to find that new research by ABBYY claims millennials would prefer to use Artificial Intelligence (AI) to avoid speaking to colleagues and customers. While one in 10 millennials would hand over speaking to customers to robot colleagues, older generations are less keen, with only 4 percent of over-55s feeling the same.  More →

Digital Board could help Local Authorities deliver smart initiatives

Digital Board could help Local Authorities deliver smart initiatives

Digital Board could help Local Authorities deliver Smart initiativesLocal authorities, which are on the front line of implementation when it comes to smart, place-based digital initiatives could be helped to deliver positive, sustainable citizen outcomes for their locality with the formation of a Digital Board – a new report claims. Launched at techUK’s Local Gov Transformation: Creating smart places event, What makes a ‘good’ Digital Board? draws upon the expertise of techUK industry members and public sector stakeholders to guide local authorities through building a stronger understanding of digital, data and technological solutions into decision-making levels by establishing and maintaining a good Digital Board. More →

New report aims to debunk myth that AI will be intrinsically bad for people at work

New report aims to debunk myth that AI will be intrinsically bad for people at work

The latest report that claims to debunk the myths surrounding AI in the workplace arrives from Tata Communications who worked with academics at UC Berkeley to interview 120 business leaders about their attitudes to AI. The report, AI and the Future of Work (registration required) claims to shift ‘the conversation from dystopian fears toward human collaboration and cognitive diversity, the study identifies how AI can diversify human thinking rather than replace it. The study identifies opportunities for businesses and employees based on insights from leaders such as Tony Blair, Executive Chair of the Institute of Global Change and former UK Prime Minister, who predicts that, AI will allow us to do what it is that we are uniquely meant to do: focus on high-level thinking, strategy, and paving the way for innovation.’

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Half of all workplace tasks will be performed by machines within seven years

Half of all workplace tasks will be performed by machines within seven years

The world is going through a workplace revolution that will bring a seismic shift in the way humans work alongside machines and algorithms, according to new research by the World Economic Forum. By 2025 more than half of all current workplace tasks will be performed by machines as opposed to 29 percent today. Such a transformation will have a profound effect on the global labour force, however in terms of overall numbers of new jobs the outlook is positive, with 133 million new jobs expected to be created by 2022 compared to 75 million that will be displaced. The research, published in The Future of Jobs 2018, is an attempt to understand the potential of new technologies to disrupt and create jobs. It is also seeks to provide guidance on how to improve the quality and productivity of the current work being done by humans and how to prepare people for emerging roles.

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