September 19, 2018

New report aims to debunk myth that AI will be intrinsically bad for people at work

by Neil Franklin • Automation, News, Technology

The latest report that claims to debunk the myths surrounding AI in the workplace arrives from Tata Communications who worked with academics at UC Berkeley to interview 120 business leaders about their attitudes to AI. The report, AI and the Future of Work (registration required) claims to shift ‘the conversation from dystopian fears toward human collaboration and cognitive diversity, the study identifies how AI can diversify human thinking rather than replace it. The study identifies opportunities for businesses and employees based on insights from leaders such as Tony Blair, Executive Chair of the Institute of Global Change and former UK Prime Minister, who predicts that, AI will allow us to do what it is that we are uniquely meant to do: focus on high-level thinking, strategy, and paving the way for innovation.’

September 18, 2018

Half of all workplace tasks will be performed by machines within seven years

by Neil Franklin • News, Technology

The world is going through a workplace revolution that will bring a seismic shift in the way humans work alongside machines and algorithms, according to new research by the World Economic Forum. By 2025 more than half of all current workplace tasks will be performed by machines as opposed to 29 percent today. Such a transformation will have a profound effect on the global labour force, however in terms of overall numbers of new jobs the outlook is positive, with 133 million new jobs expected to be created by 2022 compared to 75 million that will be displaced. The research, published in The Future of Jobs 2018, is an attempt to understand the potential of new technologies to disrupt and create jobs. It is also seeks to provide guidance on how to improve the quality and productivity of the current work being done by humans and how to prepare people for emerging roles.

September 18, 2018

Building a culture of creativity that unites the physical and digital workplace

by Serena Borghero • Comment, Technology, Workplace design

Agreeing on the definition of creativity is no easy task, as it can mean a whole range of different things to different people. To some, creativity means painting a beautiful picture or creating a unique sculpture, while for others it might mean writing a catchy tagline, developing a new business model, or building an innovative online tool. The fact is, creativity can be found in all walks of life, not just those we traditionally see as creative, such as art, design or music. And furthermore, it’s playing an increasingly pivotal role in the growth, development and success of all types of organisations, and the employees working for them.

September 18, 2018

Employees often too busy keeping up with workloads to innovate

by Sara Bean • Automation, News, Technology, Workplace

The majority of workers say their workplace regularly asks them to innovate, but a full 65 percent say they’re so swamped with day-to-day work that they don’t have time to think about the future, a new report by Workfront claims. Yet their work remains important to employees, as over half (57 percent) says what they do matters to them personally. The report also found that UK workers rate their own contributions higher than those of their colleagues. On average, most workers scored their productivity at 7.84/10, compared with 7.05 for co-workers and 6.28 for company leadership. Most do believe though that automation will boost personal productivity, as seventy-seven percent thought that the rise of automation will help people and teams think of work in new and innovative ways. There are concerns too regarding too many time wasting activities, with staff spending only 39 per cent of their workday on their primary tasks. Emails and pointless meetings topped the list of things that keep knowledge workers from getting work done.

September 17, 2018

AI will be commonplace in the working lives of staff very soon

by Neil Franklin • News, Technology

Experts at Henley Business School have announced that the majority of the graduate workforce in the UK will be working with artificial intelligence on a daily basis by 2030, with technology such as ‘AI assistants’ expected to be commonplace in the next decade. New research released at the Henley annual World of Work 2030 conference, claims that a third (35 percent) of UK workers are excited about the prospect of their own personal AI assistant. With the average worker currently spending 3.5 hours a week on admin tasks, assistants’ could give workers back 12 working days a year (over two working weeks) by taking on these activities and freeing up time for more productive tasks.

September 12, 2018

Work&Place new issue showcases most informed and challenging workplace thinking

by Mark Eltringham • Facilities management, Features, Flexible working, News, Premium Content, Property, Technology, Work&Place, Workplace, Workplace design

The new issue of Work&Place has been published and is free to read on the journal’s new website. Its overall readership is now around 100,000, including in the new Spanish language edition, so it’s not just more accessible, it is even more influential. The journal continues to explore the most cutting-edge ideas surrounding the physical, digital and cultural domains in which we work. The convergence of these elements of the workplace define the greatest challenges we face in the workplace of the early 21st Century. Some of these are addressed in the features included in this edition.

September 12, 2018

Reinventing jobs for an automated future workplace

by Ravin Jesuthasan • Automation, Comment, Technology

Earlier this year, the European Commission announced it will invest €20 billion in Artificial Intelligence (AI) research and development by 2020 to boost the adoption of AI and robotics across multiple industries, which will have a significant impact on the way work across sectors gets done. Facing demographic deficits, Europe and Japan – and to an extent the US and China – are highly motivated to continue investment into AI, which is growing at an annual rate of 15 percent, and set to reach $1 trillion globally by 2050, according to Morgan Stanley.

September 12, 2018

A new era of technology could resolve UK low productivity at last

by Neil Franklin • News, Technology

A new McKinsey study sets out to address the reasons why the United Kingdom experiences chronically low productivity and what can be done to use technology to improve its performance. In the report, Solving the UK’s productivity puzzle in the digital age, the authors argue that “Britain stands out as one of the worst productivity performers among its peers”. They argue that there are four distinct reasons for the weakness since the economic crisis: “boom and bust” in the financial sector, the strength of employment growth, weak investment and uneven “digitisation”. It claims that the UK is operating at only 17 per cent of its digitisation potential, indicating how much scope for improvement there is.

September 10, 2018

The evolution of the workplace conversation in ten graphs

by Mark Eltringham • Comment, Facilities management, Technology, Workplace design

Based on Google Trends data since 2004 and without comment.

Main image: Herman Miller Living Office

September 7, 2018

How Thomas Jefferson came to invent the swivel chair and laptop ⁰

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

In 1775, Thomas Jefferson was a busy man. As part of the Committee of Five men and at the tender age of 33, he had been charged with drafting the Declaration of Independence that was to be presented to Congress the following Summer. By all accounts, Jefferson was a self-contained and self-sufficient man and, like many great people, a mass of contradictions.

September 7, 2018

Seven workplace stories that have been on our radar this week

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

How we can win the AI race

The great tech paradox for flexible workspaces

The number one office perk? Natural light

The personality test that conned the world

The insecure nature of work is a result of decisions by corporations and policymakers

Landlords up their game to help occupiers attract staff (paywall)

An architect’s defense of open plan offices

September 6, 2018

Leading a hybrid future workforce of robots, episodic employees and gig leaders

by Mark Eltringham • Flexible working, News, Technology

Visions of hybrid workforces, episodic employees, gig leadership and acceptable failure have been unearthed in a new study, ‘Work 2028: trends, dilemmas and choices’, revealing business and society leaders’ projections for the fourth industrial revolution. The project was led by Professor Bernd Vogel at Henley Business School and run in collaboration with Deutsche Telekom and Detecon Consulting, who commissioned Henley to carry out the survey. The research involved interviews with over 50 influential leaders from across a variety of sectors and countries including senior figures from Amazon and Unilever to look at the challenges facing organisations and their future workforce.