June 26, 2024
Younger people put far less emphasis on flexible working than older colleagues
Demand for flexible working options surged during the pandemic but has since become less important to people, according to ADP Research Institute’s People at Work 2024: A Global Workforce View [registration]. Overall, the survey of nearly 35,000 people in 18 countries suggests flexible working hours are important to 25 percent of workers, while 15 percent value flexible locations. Workers of all ages and in all regions rank flexibility of location below salary, job security, work enjoyment and career progression. In Europe, only 14 percent of respondents favour flexible location, a slightly smaller share than in Asia Pacific (15 percent), Latin America (15 percent), and North America (17 percent). More →
March 25, 2024
When you empower your colleagues, you’re delivering excellence for them and your clients
by Jennifer Davidson • Business, Comment, Wellbeing
The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can dramatically improve their engagement with a business. Supporting them in this way is crucial if you want them to deliver excellence. When people are encouraged to own their careers, they care more about the outcomes of their work, which translates into exceptional productivity and happy clients. More →