January 26, 2024
Age gaps between colleagues linked to lower productivity
Employees who are much younger than their managers report lower productivity than those closer in age due to a lack of collaboration between employees of different generations, according to new research from the London School of Economics and Political Science (LSE) in collaboration with consulting firm, Protiviti. An external survey conducted by LSE of 1,450 employees in the finance, technology and professional services industries in the UK and USA, found that friction between different generations was driving down productivity and that firms need to develop intergenerationally inclusive work practices. More →
March 25, 2024
When you empower your colleagues, you’re delivering excellence for them and your clients
by Jennifer Davidson • Business, Comment, Wellbeing
The level of engagement within a company’s workforce significantly impacts clients satisfaction and its bottom line. Recent research by Gallup shows that teams with high levels of engagement enjoy a 10 percent uplift in client loyalty and a 23 percent increase in profitability compared to low-engagement teams. Empowering colleagues with learning and development programmes can dramatically improve their engagement with a business. Supporting them in this way is crucial if you want them to deliver excellence. When people are encouraged to own their careers, they care more about the outcomes of their work, which translates into exceptional productivity and happy clients. More →