About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

November 9, 2015

Business success is progressively less related to employment levels ⁰

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

If you want to understand exactly how the economy has changed over the last few decades, one of the most important statistics is also one of the least remarked upon. It is the growing disconnect between a firm’s earnings and the number of people it employs, a statistic that puts paid to the lie that people are an organisation’s greatest asset. Once upon a time, of course, there was a direct correlation of one sort or another between the a firm’s revenue and the number of people it employed and consequently the amount of space that it took up. This was especially true for the world’s great manufacturers and other industries engaged in what was once proper work; moving, creating, destroying and maintaining things. Growth and success meant more employment and more space. There were economies of scale but the upshot was more or less an arithmetic progression in employment based on earnings.

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November 6, 2015

Email overload draining your productivity? Let your tech answer for you ⁰

by Mark Eltringham • News, Technology, Wellbeing, Workplace

At this week’s CIPD conference in Manchester, HR Godfather Cary Cooper used his keynote address to highlight the deleterious effects of email on productivity and wellbeing. He once more highlighted how email remains the single most substantial drain on people and called on the serried ranks of managers to take up arms against our overstuffed inboxes. No doubt he now welcomes the news that one tech company is determined to become the solution to the problem, even though they’re also the cause of it. Google have launched a system called Smart Reply for Gmail users which uses a ‘deep neural network’ to analyse incoming emails and suggest three likely replies to mobile users to choose from, enabling them to respond quickly and without expending too much energy. Responses are not based on any insight into the user’s own preferences, but what the system considers likely as a general rule.

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November 4, 2015

Commercial property owners not keeping up with changing needs of tenants ⁰

by Mark Eltringham • Flexible working, News, Property, Workplace design

A new study from Northumbria University, sponsored by serviced office provider Citibase, claims that the owners of commercial property in the UK stand to lose out on £4.8 billion over the next decade because they are failing to adapt to the changing needs of tenants for more agile spaces. The study claims that property owners in 27 towns and cities in England, Wales and Scotland are already missing out on £325 million annually and paying out another £170 million on holding cost and there are stark differences between the prime and secondary office sectors. The report, Taking Stock: Secondary opportunities and the agile future, claims that out of all total empty stock calculated, only 10 percent of vacant office space is prime, the other 90 percent is secondary. The secondary sector currently has an estimated 26.4m sq ft of office space vacant compared to just 3m sq ft of empty stock in the prime market.

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November 2, 2015

Insight Briefing: the growth of agile workplaces in the UK public sector ⁰

by Mark Eltringham • Flexible working, Insight Briefings, Premium Content, Public Sector, Workplace design

The process of transforming the UK’s public sector estate may have begun under the last Labour administration but it’s fair to say that change really began to kick in as a consequence of the austerity programme initiated by the current administration. Central Government departments and local authorities had already started exploring new ways of owning and occupying their property in the same way as their private sector contemporaries. Now they were incentivised to respond to an administration that was not only prepared to cut their budgets but was introducing frameworks and legislation that encouraged them to innovate and pioneer a new generation of agile workplaces. In our first Insight Briefing, produced in partnership with Connection, we look at how these forces for change have catalysed a new approach and challenged the idea that innovation in workplace design and management is primarily the preserve of the private sector.

November 2, 2015

The October 2015 issue of Work&Place is now available to view online ⁰

by Mark Eltringham • News, Premium Content, Work&Place

The new issue of Work&Place is now available. As ever it has informed and challenging contributions from some of the world’s greatest workplace thinkers. Antony Slumbers challenges the idea that an uncertain workplace is something of which we should be afraid; Giuseppe Boscherini considers how we choose where to go to have our best ideas; Beatriz Arantes takes a journey into the inner world of neuroscience and considers what it might mean for how we work; John Eary shares research on the link between personality and performance in agile workers; Amanda Sterling considers how workplace transformation is manifesting itself in New Zealand; Kati Barklund explores the relationship between workplace design and HR metrics; Paul Carder discovers the missing links between economic activity and the workplace; Sue Gregson weighs up the implications of an updated green building standard; and I look at how changing demographics are reshaping Government policy worldwide.

November 1, 2015

UK productivity undermined by rule-heavy workplaces, claims report ⁰

by Mark Eltringham • Events, News, Workplace

Employers can unleash the productivity of their workers by allowing them more scope to use their initiative, create more stimulating work and reduce the burden of unnecessary rules and procedures, according to a new report which considers productivity from the employees’ perspective. The latest Employee Outlook Survey from the Chartered Institute of Personnel and Development (CIPD), surveyed over 2,000 UK employees, asking what enabled them to be most productive. The most common responses were interesting work (40 percent), being able to use their own initiative (39 percent) and being given tasks which complement their skills (25 percent). On the other hand, the most common hurdles to employee productivity were unnecessary rules and procedures (28 percent), not having the resources available to do their jobs (28 percent) and office politics (24 percent).

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October 29, 2015

Facilities management must become more strategic or risk becoming irrelevant ⁰

by Mark Eltringham • Facilities management, News, Technology, Workplace design

A new report claims that there are persistent and well-founded perceptions at boardroom level that facilities management is a support function with little or no strategic relevance and that this poses a serious risk to the discipline. While this may raise few eyebrows amongst those who have been aware of the problem for many years, what is startling is that the report comes from the International Facilities Management Association. The report, Redefining the Executive View of Facility Management, authored by Richard Kadzis, highlights the long reported mismatch between this perception and that of facilities managers themselves who believe they represent an industry that continues to adapt to a changing world and add value to the organisation. Conversely, senior executives see FMs as ‘glorified custodians’ whose performance should be measured in terms of the money they save the organisation.

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October 29, 2015

HSE publishes latest report on workplace ill health and injuries ⁰

by Mark Eltringham • Legal news, News, Wellbeing, Workplace

The Health and Safety Executive has released its latest statistics on work related illnesses, injuries and death in UK workplaces. The main takeaway from the data appears to be that after more than a decade of substantial falls across a spectrum of conditions and injuries, there are signs that numbers are starting to stabilise. According to the data for 2014/15, more than a million UK workers were made ill by their work during the year, losing some 27.3 million days and costing the economy £14.3 billion. This represents a fall of over 30 percent since 2002. Most absence is now down to stress, depression, anxiety (collated as a single issue for this particular report) and musculoskeletal disorders. These two groupings account for 9.9 and 9.5 million days off work respectively. The average days lost per case for stress, depression or anxiety (23 days) is higher than for musculoskeletal disorders (17 days).

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October 28, 2015

UK firms turn to flexible working and wellbeing to bridge productivity gap ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

It’s not just larger organisations and governments that are having to grapple with the UK’s persistent ‘productivity puzzle’ but also smaller businesses who are increasingly turning to flexible working and other people centric initiatives to address the problem. That is one of the main findings of a new report from trade association Group Risk Development (GRiD). According to their survey, nearly a quarter of employers (23 percent) believe productivity is an issue facing their business. According to the office for National Statistics (ONS) this is a common problem across the entire UK economy as output per hour is stubbornly around 20 percent below the average for all G7 economies. This is the widest gap ever recorded and, according to GRiD is driving employers to seek ways of addressing their own shortfall with flexible working and wellbeing initiatives as well as investment in new equipment and technology.

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October 27, 2015

Study links green building design to higher cognitive performance ⁰

by Mark Eltringham • Environment, Facilities management, News, Workplace design

People who work in well-ventilated offices with below-average levels of indoor pollutants and carbon dioxide have significantly higher cognitive functioning scores in crucial areas such as responding to a crisis or developing strategy than those who work in offices with typical levels. That is the headline finding of a new study from the Harvard T.H. Chan School of Public Health’s Center for Health and the Global Environment, SUNY Upstate Medical University, and Syracuse University published this week in the journal Environmental Health Perspectives.The researchers looked at people’s experiences in “green” vs. “non-green” buildings in a double-blind study. The findings suggest that the indoor environments in which many people work daily could be adversely affecting cognitive function-and that, conversely, improved air quality could greatly increase the cognitive function performance of workers.

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October 27, 2015

OECD report urges firms to use Big Data analytics for growth and wellbeing ⁰

by Mark Eltringham • Facilities management, News, Technology, Wellbeing, Workplace

A new OECD report claims that organisations could be doing far more to use the data they and their employees generate to deliver a wide range of social, economic, commercial and personal benefits. In Data-driven innovation for growth and wellbeing, it suggests that governments do more to encourage investment in Big Data and promote data sharing. The report urges countries to act to train more data scientists, reduce barriers to cross-border data flows and encourage investment in business processes to incorporate data analytics. It also claims that few companies outside the ICT sector are changing internal procedures to take advantage of data. This is particularly the case for small and medium-sized companies who face barriers to the adoption of data-related technologies such as The Cloud, partly because they have difficulty implementing organisational change due to limited resources.

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October 21, 2015

Small businesses vital for cities, but London SMEs struggle with property costs ⁰

by Mark Eltringham • Cities, News, Property

Two new surveys demonstrate that while small firms in creative sectors are essential for the economic success of the UK’s cities, many small businesses are struggling to find appropriate and well-priced office space in London and are now calling on the incoming new Mayor of London to address the issue as a matter of urgency. While a report from the Centre for Cities shows how small businesses in the creative, professional and digital sectors drive job growth, productivity and average wages in ten key UK cities, the study by the Federation of Small Businesses claims that the cost of commercial property remains one of the most pressing concerns for many SMEs based in London. The FSB study also found that the cost of living in London was also a concern for small employers in the capital, with many claiming it makes it incredibly hard to attract and retain employees.