About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

May 24, 2015

More intensive space use is helping to drive down office costs worldwide

by Mark Eltringham • News, Property, Workplace design

Office costs are falling worldwide, in part because occupiers are using space more intensively, according to the latest Office Thermometer report from commercial property firm DTZ. The report found that the West End of London has comfortably retained its position as the world’s most expensive location. The average annual cost of a workstation in the area is $29,000 (about £19,000), fully a third higher than second placed New York. The report found that office costs continue to fall significantly in most regions, nearly 4 percent overall on average, although there were increases in fast growing local markets, especially in the Middle East. According to the study, more intensive use of office space by occupiers, an appreciating US dollar, weak economic growth in Europe and significant new supply in emerging markets have combined to cut costs worldwide. More →

May 24, 2015

KFC Germany introduces keyboard paper tray (for a while)

by Mark Eltringham • Flexible working, News, Technology

Ever worry that the five minutes it takes to eat fast food is not only depriving you of nutrients but also the chance to stay online – unless you really don’t mind greasy fingerprints all over your smartphone? Maybe not, but it’s clearly a problem for some people which is why a German advertising and design agency has developed a Bluetooth enabled keyboard tray for KFC which allows customers to eat fatty food without the intrusion of inconveniences such as napkins, awareness of the physical world, their own thoughts and interactions with other people. The agency Gute Werbung and a tech firm called Serviceplan have helped the fast food chain to introduce the Tray Typer as part of a promotion. The device consists of a tray liner with a 0.4 mm thick keyboard, rechargeable battery and a Bluetooth chip. More →

May 24, 2015

Growing demand for in-flight Wi-Fi worldwide, claims report

by Mark Eltringham • Flexible working, News, Technology

Passenger demand for in-flight Wi-Fi is growing worldwide as people become increasingly frustrated with spaces that deprive them of the full functionality of their screens and remind them of their presence in the physical world. That is the key finding of a new report from in-flight Wi-Fi provider GoGo. The latest update to its annual In-Flight Connectivity survey of passengers in seven countries also found that demand for in-flight Wi-Fi connectivity is found to be higher in Africa, Europe and the Middle East than the US, even though more than 80 percent of US carriers already offer Wi-Fi compared to an average of around 20 percent in the other countries surveyed. Conversely, the study claims that over three quarters of passengers in Europe and the Middle East would like to be able to use on board Wi-Fi. More →

May 19, 2015

Broadband faults are more annoying than car breakdowns, claims study

by Mark Eltringham • News, Technology

Following last week’s report that people would rather lose an unspecified finger than their broadband connection, a new report from comparison site Cable.co.uk claims that people generallly believe that losing their broadband connection for any period of time is more annoying than their car breaking down. Based on a survey of 2,500 UK residents, users also voted broadband disruption more annoying than receiving bad customer service, their boiler failing, waiting in for a delivery that doesn’t turn up and transport delays. Broadband drop-outs were given an average score of 9 out of 10, with 10 being extremely annoying. Half of users rated it 10 out of 10. The report’s authors conclude that this is likely to be because of feelings of a lack of control and an inability to communicate, something we now take for granted. More →

May 19, 2015

Experts more sceptical about Government’s BIM 2 deadline

by Mark Eltringham • Facilities management, News, Property, Technology

Construction firms are increasingly pessimistic about the UK Government’s ability to meet its deadline for the adoption of Level 2 Building Information Modelling (BIM) in centrally procured projects. According to the latest BIM survey by law firm Pinsent Masons, nearly three quarters (71.3 percent) of respondents believe the 2016 deadline is now ‘unachievable’ compared to around 64 percent last year. The survey found there remains a positive attitude towards the use of new technology in construction in spite of the fact that only half of respondents had even heard of the core Digital Built Britain strategy. Nearly all (94 percent) were aware of the BIM2 target and when asked about the implications of new technology for construction, 58 percent believed it would have a high impact, 29 percent thought it would be medium, while just 3 percent said low. More →

May 18, 2015

European workers optimistic about the impact of workplace technology

by Mark Eltringham • Flexible working, News, Technology

The European workforce is optimistic about the impact of new and emerging workplace technology although many employers face challenges in pursuing digital business models, according to new research by Accenture. The report claims that more than four times as many workers think technology will improve their working lives than those who think it will have a negative impact. The study of over 2500 workers and 500 business leaders in the EU found that 57 percent of workers think technologies such as robots, apps, data analytics and artificial intelligence will improve their working experience versus eight percent who think it will worsen it. Fifty percent of EU workers believe that digital technology will improve their job prospects compared to 12 percent who think it will limit them.

May 17, 2015

The complete Work&Place archive is now available for you online

by Mark Eltringham • Architecture, Facilities management, Premium Content, Property, Technology, Work&Place, Workplace design

The complete Work&Place archive is now available for you online, with each issue in two formats. PDF and digital editions offer you a choice of how to access the thoughts of some of the world’s greatest practitioners and writers on workplaces, commercial property, urbanisation, technology and all of the key forces driving developments in the built environment. Each of the issues so far also offers you an international perspective which means not only do they offer an insight into the forces that shape workplace thinking worldwide, they also create a unique perspective on how national approaches are shaped by local forces related to legislation, the economy, environment, culture and business practice. Work&Place is now published quarterly with the next issue set for July 2015. It will continue to create an era defining body of work about the rapidly changing world of work and workplaces.

May 14, 2015

The cost to the UK’s medium sized businesses of unwanted email

by Mark Eltringham • News, Technology, Workplace

Managing unwanted email could be costing the UK’s 31,000 medium-sized businesses more than £34,000 a year each, according to an analysis of time spent on managing spam, phishing and other unwanted emails by Mailprotector. Using filtering statistics from its customers, Mailprotector analysed medium sized firms over a 30-day period. It found that each employee receives 25 unwanted emails per day on average, which take around 5 seconds to open, glance at and delete, equating to almost one working day a year (6.94 hours). Calculating employee costs, based on an average annual salary of £28,000, and factoring in support costs – based on the number and cost per support call – the losses can add up to over £34,000 per year per company, according to the study. More →

May 13, 2015

The May issue of Work&Place is available for you to read online

by Mark Eltringham • News, Premium Content, Work&Place

The May issue of Work&Place is now available to view online in two formats. If there is a theme for this quarter’s issue, it is the intersection of the different physical and technological spaces which make up the modern workplace. This not only throws up fascinating topics and ideas, it also has profound implications for the way we create, manage and inhabit these spaces and is also eroding many of the old demarcations between professions. The issue maintains its international perspective and features many of the world’s most prominent workplace thinkers. Of course, this is not a one way street and you can join the discussion with the Work&Place contributors and many others. We hope that you will take up this opportunity to ask questions, challenge the writers, or to make a related point at the Work&Place LinkedIn Group or via Twitter.

May 12, 2015

Commuting costs the UK £148 billion annually, claims new report

by Mark Eltringham • Flexible working, News, Workplace

In spite of the growth of flexible working in the UK, commuting to an office each day costs British workers and the national economy some £148 billion annually. That is the key finding of a new report from recruitment firm Randstad. The study claims that an average commute for staff in the UK covers around 22 miles, taking around 43 minutes. The report claims that the time spent commuting continues to increase as people move further away from their main place of work, especially in the South East and North West of England. London workers – unsurprisingly – spend more than anybody else on commuting. There are also major differences across sectors with the workers in financial services, accountancy and IT industries subject to the most costly commutes. More →

May 11, 2015

Nearly a third of Brits would rather lose a finger than their broadband connection

by Mark Eltringham • News, Technology, Workplace

According to a report by technology comparison website Cable.co.uk, nearly a third of British people say they would rather live without one of their fingers than without access to the internet and a further quarter couldn’t choose between the two. According to the study of 2,500 British residents, when asked if they had to live their life without either one of their fingers (the report doesn’t say which, although that would surely make a difference) or their internet connection which would they choose, one in three (29 percent) said they would rather lose a finger, while a further 25 percent claim they couldn’t decide between the two. They’re not alone in believing in the indispensability of broadband. In February, a House of Lords committee recommended reclassifying broadband as a public utility. More →

May 11, 2015

Big Data set to transform facilities management, claims report

by Mark Eltringham • Facilities management, News, Technology

A new report available at www.researchandmarkets.com claims that the facilities management sector is set to become one of the main beneficiaries of Big Data Analytics, despite the fact that it is ‘not traditionally known as a high-tech industry’. The authors of the report, Big Data Analytics in Facilities Management claim that Big Data analytics (BDA) is ‘a powerful driver for change in business and operational models to enable better informed, smarter, and faster decisions…and leaders of integrated facilities management are at the forefront of exploring trends, technologies, and wider opportunities in pursuit of greater business value. The report mentions firms such Accenture, Google, Microsoft and Planon to show the impact of Big Data on intelligent facilities management. More →