About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

April 10, 2014

A rail network carrying people on blurred lines into the future of work

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

The UK rail industry has a somewhat ambiguous relationship with the idea of remote working. While the business case for the controversial HS2 rail line was until recently predicated on the remarkable assumption that people don’t work on trains (now replaced by another set of assumptions to get to the numbers it needs for politicians to go along with it all), the number of journeys people make on trains has been increasing steadily for some time, regardless of the potential for technology to make many of those journeys unnecessary. So while we’re already into uncharted territory in our ability to forecast the impact of new technology and working practices on the need for physical presence, the train and the rail network does offer us a touchstone for thinking about it. And what we find in that respect is a blurring of the lines between several worlds, as we do in pretty much every aspect of our lives.

April 9, 2014

The Wall Street Journal (and others) are wrong about human resources

by Mark Eltringham • Comment, Workplace

Everybody ready? Great. Then it’s time for another round of HR bashing and a tipping point for more existential navel-gazing for everyone’s favourite corporate pantomime villain – the human resources department. Or is it? You can choose your own particular moment at which the crowd boos and hisses at the bad guys in HR, but hot on the heels of the Lucy Adams debacle at the Beeb and a report that finds human resources to be the profession with the most “can’t do” attitude comes an article from, of all places, the Wall Street Journal that looks at what it means to do away with your HR function altogether. The restrictions of the word count being what they are, coupled with the way sweeping generalisations provide the quickest way to guarantee a bump in readership, the WSJ takes the broadest of brushes to add another coat to the painting of HR as an ancillary function that, far from oiling the wheels of commerce, is often a distraction at best and, at worst, an active obstruction.

April 9, 2014

WorldBlu announces latest additions to its list of democratic workplaces

by Mark Eltringham • Events, Workplace

WorldBlu, a US based business that promotes democratic workplace design has announced that it has added 41 organisations around the world to its certified list of Most Democratic Workplaces. According to WorldBlu, the organisations range in size from five to 65,000 employees and represent over $13 billion in combined annual revenue and come from the US, Canada, Mexico, UK, Netherlands, Denmark, Malaysia, Haiti, New Zealand, Belgium and Romania from a range of sectors including technology, manufacturing, healthcare, retail, agriculture and services. Organisations become eligible after employees complete the proprietary WorldBlu Design Assessment, a survey evaluating their practice according to the firm’s own ten ‘Principles of Organizational Democracy’, with an overall combined score of 3.5/5 or higher. The awards were announced yesterday, Democracy in the Workplace Day (who knew?).

April 9, 2014

Local Government is lagging behind in its use of digital technology

by Mark Eltringham • News, Public Sector, Technology

A new report claims that the UK’s local authorities are not only lagging behind the rest of the world in their use of digital technology but in some areas their development has stalled completely, despite significant investment. The report, Smart People, Smart Places from the New Local Government Network claims that ‘whilst there is much good practice emerging, councils sometimes struggle to fully unlock the benefits of technologies that they do invest in [because] they are often uncomfortable, and risk averse.’ While it acknowledges that the problem does not apply to every council, with some showing exemplary thinking in certain areas, it also paints a general picture of organisations unable and unwilling to make the most of the technology in which they invest, lacking vision and leadership and intimidated by change.

April 9, 2014

Foreign investment fuels record quarter for London commercial property

by Mark Eltringham • News, Property

More London, Riverside

Foreign investment in London’s commercial property market has fuelled a record breaking start to 2014, according to a new report from Cushman & Wakefield. The influx of overseas capital dominated deals in the first quarter of the year and, in turn, drove total investment levels that exceeded £4.3 billion, three quarters of which came from abroad and was centred on East London and Docklands . The 32 deals covered in the report included the sale of the More London estate to a Kuwaiti investor for £1.7 billion and concluded the busiest quarter since 2007. According to the report, foreign investors are attracted by London’s status as a safe haven. Last month we reported how domestic investors were looking outside the capital for opportunities but the Cushman & Wakefield report now suggests that interest from domestic investors and occupiers is increasing as the UK economy improves.

April 7, 2014

Can building design presage a fall from grace for the world’s tech giants?

by Mark Eltringham • Architecture, Comment, Technology, Workplace design

At the movies, buildings are often used to denote hubris. The ambitions and egos of Charles Foster Kane and Scarface are embodied in the pleasure domes and gilded cages they erect to themselves. Of course, things then invariably go badly wrong. In the real world too, monstrous edifices have often presaged a crash. The UK’s most ambitious and much talked about office building at the turn of the Millennium was British Airways’ Waterside, completed in 1998, just a year after Margaret Thatcher famously objected to the firm’s new modern tailfin designs by draping them with a hankie and three years before BA had to drop its ‘World’s Favourite Airline’ strapline because by then it was Lufthansa. Nowadays BA isn’t even the UK’s favourite airline, but Waterside remains a symbol of its era, albeit one that continues to influence the way we design offices.

April 7, 2014

RICS’ operational headquarters to relocate to Coventry Friargate Development

by Mark Eltringham • Environment, News, Property

The Royal Institute of Chartered Surveyors (RICS) has announced that it will be relocating its Coventry operational headquarters to a new building in the 37 acre sustainable, mixed-use Friargate development in the city. From 2017, RICS plans to lease 36,000 sq. ft. of space in the second building on the site, adjacent to Coventry railway station. The district will showcase cutting edge low carbon building design and regeneration policies by using local businesses throughout the construction phase to provide improved public transport links, affordable housing and public parks. RICS claims that ‘through a connection to an ultra-efficient combined heat and power generator, Friargate will be at the forefront of sustainable commercial accommodation, reducing both RICS’ carbon footprint and operating costs and offering RICS employees a much better work environment and surrounding area than they currently have.’

April 3, 2014

Rem Koolhaas to create office design for new media centre in Berlin

by Mark Eltringham • Architecture, Company news, News, Workplace design

An office design by Rem Koolhaas’s architecture practice OMA has been selected for the new Axel Springer media centre in Berlin. The firm claims the design will encourage collaborative working and strike the right balance between the needs of people to work priavtely and with others. The new building will sit on the site of a section of the Berlin Wall. It includes a 30 metre high atrium, described by OMA as an ‘open valley’, with a series of interconnecting terraces, work spaces and meeting areas. The atrium opens up towards the existing home of multimedia company Axel Springer and deliberately references the distinction between the old and the new by associating so closely with Zimmerstrasse, a main street which was previously synonymous with the split between East and West Berlin. The ground floor level also contains studios, event and exhibition spaces, canteens and restaurants.

April 3, 2014

Benefits of mobile broadband to Australia run to tens of billions, claims report

by Mark Eltringham • Flexible working, News, Technology

While the UK Government continues to fuss over the rollout of broadband in the UK, bickering with the notoriously ponderous BT about a dysfunctional monopoly they created themselves, a new report from Australia claims that the economic benefits of mobile broadband in that country came to nearly AU$34 billion (£19 billion) last year. The report commissioned by the Australian Communications and Media Authority (ACMA) in partnership with the Centre for International Economics (CIE) and Analysys Mason found that although the mobile telecoms sector only accounts for 0.5 percent of economic activity in Australia, its impact on productivity is profound. Last year it accounted for an additional AU$33.8 billion in activity, 2.28 percent of Australia’s total gross domestic product. The report makes its claim on the basis that between 2006 and 2013, productivity growth was 11.3 percent per year, but would have been only 6.7 percent without mobile broadband.

April 3, 2014

Rush to convert offices as demand for commercial property hits 14 year high

by Mark Eltringham • News, Property

A new report from commercial property specialists Lambert Smith Hampton claims that demand for office space in the UK this year is set to hit its highest level since 2000. The firm claims in its annual Office Market Review that the take-up of office space could reach 30 million sq. ft in 2014, continuing the momentum from the remarkable 33 percent upswing in demand last year. However, the report also notes that, following the introduction of the Government’s new permitted development legislation in 2013, the number of notifications for conversions of office buildings to residential use jumped 500 percent in the first six months. The trend will act as a further constraint on supply and push up rents as businesses seek additional space for expansion or moves to new property at the end of leases although it will also remove obsolete office space in many less desirable business locations.

April 3, 2014

Plans unveiled for London’s £1.5 billion Silvertown Quays development

by Mark Eltringham • News, Property

Plans have been released for the £1.5 billion redevelopment of Silvertown Quays in the East of London. The 7 million sq. ft. mixed use scheme will cover 62 acres on the site of the Royal Docks directly opposite the Excel exhibition centre. The development will include around 2.5 million sq. ft. of commercial and retail space, and some 2,500 new homes along with education, research and exhibition facilities. As announced by London Mayor Boris Johnson in 2013, one of the key features of the project will be an avenue of ‘brand pavilions’, where companies from across the world will be invited to showcase their products. The district will be served by a new bridge connecting it to the ExCel site giving access to transport links, including the new Crossrail station with express services to the City of London, West End and beyond.

April 2, 2014

New consortium aims to standardise technology to drive Internet of Things

by Mark Eltringham • Facilities management, News, Technology

The development of the much talked-about Internet of Things has been boosted with the announcement that AT&T, Cisco, GE, IBM and Intel have come together to form a group called the Industrial Internet Consortium (IIC) which will aim to standardise the way certain technologies function and so drive the uptake of the Internet of Things. The group has the apparent backing of the White House which has also announced that it will invest $100 million in research into the way physical objects can be linked to the internet, which is the fundamental principle of the Internet of Things. The IIC will be outlining its own plans in the near future to establish a common, global framework for the development of inter-connected digital and physical worlds and so sped up the adoption of an idea that promises to transform many aspects of our lives but which has not moved quickly enough, according to many commentators.