July 30, 2024

Businesses planning major investments into Generative AI to increase productivity

A new report from Cognizant and Oxford Economics New Work, New World: Quantifying Global Gen AI Momentum suggests that firms are planning major investments into generative AI technologies to drive increases in productivity, but are still being cautious about their impact. Additionally, 76 percent of businesses say they are looking to leverage the technology to create new revenue streams, while 58 percent are incorporating revenue increases into their business cases. More →

July 19, 2024

Book review: Workspace Made Easy

by Mark Eltringham • Comment, Facilities management, Property, Workplace design

There’s a dog-eared, yellowing paperback on my bookshelf called Understanding Offices. Written by Joanna Eley and Alexi Marmot, it dates from 1995. It is a handbook for everybody who needed to know how to develop a workplace strategy during the infant phase of the digital and cultural revolution of the late 20th Century. I used to refer to it all the time, but now it serves mainly as a reminder of how much has changed over the past thirty years, and also how little. More →

July 17, 2024

Want a creative workplace? Make life difficult and chaotic for yourself

by Mark Eltringham • Comment, Workplace

We launched IN Magazine officially on the 4th of March 2020. So, this month marks some sort of anniversary. You could argue that this was the worst day in the history of mankind to launch a new magazine about people, work and workplaces and you’d probably be right. People were already not shaking hands. They had begun deserting public transport and planning for less contact with each other. Lockdown was only a couple of weeks away. More →

July 11, 2024

We still display status in office design, but in new and subtle ways

by Mark Eltringham • Comment, Workplace design

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

July 10, 2024

The facilities manager’s fear of the penalty kick

by Mark Eltringham • Comment, Facilities management

On the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

July 8, 2024

Book review – Working Assumptions by Julia Hobsbawm

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

This is almost certainly the most important book about work and workplaces to appear in the first half of this year. Working Assumptions by Julia Hobsbawm will be one of the two most important published this year, as we shall soon discover. It is also one packed with wisdom, knowledge and a central premise that is undoubtedly true. Namely that the events of the past four years have given us the opportunity to rethink how we work and so how we spend our days and our lives more generally. More →

July 4, 2024

What’s so wrong with being slaves to the rhythm of the working week?

by Mark Eltringham • Features, Flexible working, Wellbeing

One of the most familiar ways we measure time has its roots in a famous instance of daydreaming. The story goes that in 1583 a young student at the University of Pisa called Galileo Galilei was daydreaming in the pews while his fellow students were dutifully reciting their prayers. He noticed that one of the altar lamps was swaying back and forth and even as its energy dissipated, the arc of each swing slowed so that each took the same amount of time as the last, measured against his own pulse. More →

June 24, 2024

Sound and vision – Nigel Oseland makes himself heard for the IN magazine profile

by Mark Eltringham • Features, IN Magazine, Premium Content

Interviewing people involves trying to tease out a bit of personal colour. Sometimes I already know what that is or might be. That is certainly the case with Nigel Oseland who I have known for many years, know to be from Wolverhampton and who studied psychology and computer science at Keele University in my home town. He went on to focus on environmental psychology while working at the Building Research Establishment in Watford in the late 1980s and 1990s. More →

June 13, 2024

Right now, GenAI mostly produces cheap grey goo for a perpetual present

by Mark Eltringham • AI, Comment, Technology

I keep hearing that Generative AI will unleash human creativity. Based on the contents of my inbox, I can tell you that is not yet the case. It is increasingly full of GenAI generated press releases and comment pieces that consist of a small amount of gibberish, a larger quantity of stuff that reads likes it’s been written by a non-native speaker, and an even larger amount of bland, clichéd C0nTeNt. More →

June 10, 2024

What happens to work when the machine stops?

by Mark Eltringham • Comment, Flexible working, Technology

In 1909, E M Forster – not exactly known for a body of work replete with dystopian fiction – published a novella called The Machine Stops. You can read it here but the story describes a future in which people live below ground, in isolation but with all their needs met by an omnipresent Machine (you can see where this is going). More →

June 7, 2024

How Gulliver’s Travels predicted AI and our attempts to make sense of it all

by Mark Eltringham • AI, Comment, Technology

Gulliver’s Travels is one of those books we assume we know. But what we tend to recall is some stuff about Lilliput, giants, talking horses and possibly something about scientists trying to extract sunbeams from cucumbers. It’s really about one man’s descent into disillusion with the human race. It is acerbic, occasionally tediously detailed, and offers insight into some aspects of the human condition, which makes it timeless. More →

June 2, 2024

A brief history of the future of work

by Mark Eltringham • Features, Flexible working, Technology, Working culture

The past few years and our current predicaments should serves as a reminder of that tragic, unchangeable feature of the human condition, best expressed by Kierkegaard, that we are doomed to live our lives forwards but only understand them backwards. Retrospect is particularly important when we look back on sudden, large changes that knock us off our normal path. It’s important to remember this as we continue to grapple with the nature of the present and future of work in the wake of the pandemic. More →