July 15, 2020

Some brutal realities about the future of work

by Mark Eltringham • Comment, Flexible working, Wellbeing

No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. More →

July 6, 2020

For the love of procrastination

by Mark Eltringham • Comment, Wellbeing

Many of us start each day with a long to-do list, a new set of goals and a commitment not to repeat the same mistakes we have in the past. It’s likely that we will have promised ourselves to stop putting things off. On our hit list of the foibles we most want to dispose of, procrastination will be somewhere near the top. The problem is that because procrastination is linked to psychological factors such as an innate preference to do something we deem pleasurable to something we don’t, modern life encourages us to do it. More →

July 5, 2020

From the archive: the future of work and place in the 21st Century ⁰

by Mark Eltringham • Facilities management, Features, Flexible working, Technology, Workplace design

However much we know about the forces we expect to come into play in our time and however much we understand the various social, commercial, legislative, cultural and economic parameters we expect to direct them, most predictions of the future tend to come out as refractions or extrapolations of the present. This is a fact tacitly acknowledged by George Orwell’s title for Nineteen Eighty-Four, written in 1948, and is always the pinch of salt we can apply to science fiction and most of the predictions we come across. More →

June 30, 2020

Cracking the issue of work after lockdown

by Mark Eltringham • Comment, Flexible working, Workplace design

Take any issue in the modern era and you’ll find a noisy schism. The big-endians and little-endians yelling at each other about the right way to eat a boiled egg, right over the heads of the majority of people who wonder if they’d be better off just having some toast and a nice cup of tea. Not that the toast-eaters can say anything without being accused by both sides of the divide of belonging to the other. More →

June 26, 2020

Acts of kindness create a virtuous circle in the workplace

by Mark Eltringham • News, Wellbeing

This is the very definition of a Friday story. The results of a research project, published in the American Psychological Association journal Emotion suggests that the small kindnesses we show to others at work tend to propagate across an organisation. For the study, a group of researchers from the University of California told workers at Coca Cola’s Madrid headquarters that they were taking part in a piece of research to measure their levels of happiness, job satisfaction, relationships with colleagues (good and bad) and their positive and negative experiences of other people’s behaviour as well as an assessment of their own behaviour over a period of four weeks.

June 19, 2020

We are in danger of reanimating some bad ideas about work

by Mark Eltringham • Comment, Working culture

Did you hear the one about a Swiss court ruling that firms should pay to rent space in the homes of remote workers? It’s a hell of a thing, especially when so much has been made of the cost savings of a reduction in office space. It’s a notion that is extremely likely to be tested in other countries, so brace yourself. It also illustrates why so many of the narratives about working life after lockdown aren’t as straightforward as they might appear. More →

June 18, 2020

Charles Handy was a true visionary about the modern workplace

by Mark Eltringham • Comment, Technology, Workplace

It’s incredibly hard not to be impressed by Charles Handy and even harder not to find him likeable. The scope of his intellect and humanity is evident on the page, in his interviews and in his broadcasts. He reeks of credibility and warmth. Do a Google image search of him and the pictures you find epitomise English middle-class academic decency (despite the fact that he’s Irish); jumpers, churchyards, armchairs and a benign smile. More →

June 5, 2020

Latest issue of IN Magazine heralds new era for working life

by Mark Eltringham • Features, IN Magazine

The partial return to the physical world of work means that the print edition of the June 2020 issue of IN Magazine is now being mailed out. It has been available for a couple of weeks as a digital edition and it’s full of great stuff on the work topics that matter more than ever. We would say that but you can judge for yourself. More →

June 5, 2020

The seven greatest depictions of the workplace in art. Possibly.

by Mark Eltringham • Features, Workplace design

Art supposedly holds up a mirror to life. Except when it comes to our working lives, it doesn’t. Or at least it doesn’t always show a true or full reflection, both in terms of the amount of time we dedicate to work and how important it is to us. More →

June 4, 2020

Right, said Fred. Here I am again

by Mark Eltringham • Comment, Technology, Wellbeing

If there has been an underlying driver of workplace thinking over the past several decades, it has been a rejection of the principles of scientific management. These begat the idea of the office as a factory, subject to the same rigid times and places of work and the same culture of process, efficiency and productivity. This made a pantomime villain of its key figure Frederick Taylor. The worst adjective you could use to describe a working culture was Taylorist. More →

June 1, 2020

Zoom fatigue and the new era of online meetings

by Mark Eltringham • Comment, Technology

When it comes to that annual announcement the publishers of dictionaries like to make about their Word of the Year, 2020 will have only one candidate. But if there were a shortlist, you can bet that Zoom would be on it. The uptake of Zoom and other apps to help people connect during the lockdown has been remarkable. Numbers emerge each week of the scale of growth, but they’re instantly out of date and probably meaningless anyway. We could make up something like there having been a 2,300% increase since March 23rd, and it might as well be true. More →

May 15, 2020

What the humble avocado can teach us about why we will always work in offices

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace

From the archive. Originally published in 2013. People have been talking about the death of the office for at least a quarter of a century. Leaving aside the often misleading conflation of flexible working with homeworking that is often involved, the underlying premise of such talk has been the same for all of that time. The main argument is, and always was, that there is an alternative to the tedium, aggravation and expense of travelling to an office solely to work inside its hermetically sealed and fluorescent-lit, blue-carpeted interior alongside people who can drive you spare, before you schlep home again. More →