January 22, 2020

We might spot patterns in office design, but a global picture is beyond us

by Mark Eltringham • Comment, Facilities management, Workplace design

The ongoing evolution in the design of the places we work has much in common with evolution in the natural world. But whereas natural selection is dependent on its ‘Blind Watchmaker’ to indirectly shape creatures in response to the constantly changing forces in their environment own, office design is anything but blind – at least it is when done intelligently and with insight. More →

January 16, 2020

What Baloo can teach us about our suspicion of tall buildings

by Mark Eltringham • Architecture, Cities, Comment

“What Baloo had said about the monkeys was perfectly true. They belonged to the tree-tops, and as beasts very seldom look up, there was no occasion for the monkeys and the Jungle-People to cross each other’s path.” Of course, Rudyard Kipling meant this figuratively but there is a clear link between ‘up’ in the figurative sense and ‘up’ in the physical sense. The executives at Omnicorp don’t lease the most expensive offices in a tower in so they can sit around on the ground floor watching the hoi polloi pass by at street level. They need to be at the top of the building looking down on them. More →

January 14, 2020

Issue 1 of IN Magazine is now online

by Mark Eltringham • IN Magazine, News

It’s been six years since Workplace Insight first appeared as a blog. I’d been in the office design and management sector for twenty years already, but I created Insight to explore both a new medium and a new conversation about work and workplaces. Since that time we have published over 6,000 stories with contributions from over 400 people. And – get this – we have been read by over 2.5 million people both in the UK and around the world. Clearly, we have been on to something, chronicling the development of what is essentially a new discipline. More →

January 13, 2020

Other things being equal, this year will see the end of open plan and start of a four day week

by Mark Eltringham • Features

You’ll only get one prediction from me this year and that’s about how all of the other workplace predictions will be cut and paste jobs from the past three decades and more. If you want to take a cynical approach to the whole thing, you’ll find one from your humble servant here. Apart from that, if you only read one set of actual predictions for 2020 or even the Twenties (that’ll take some getting used to), then make it this from an author also jaded and burdened by too many glib pronouncements about work and workplaces in general and the annual parade of predictable predictions in particular. More →

January 9, 2020

Putting the responsibility into personal and corporate social responsibility ⁰

by Mark Eltringham • Comment, Environment, Wellbeing

You’re probably aware of the experiment performed by Stanley Milgram in which volunteers were asked by men in white coats to administer what they believed to be electric shocks to another person, who they could not see, but could hear, from behind a screen. Around two-thirds of the volunteers agreed to deliver what they were told to be potentially fatal shocks to the subject, who they could hear screaming and begging them to stop. What they didn’t know was the person they were agreeing to inflict this on was in fact an actor. Although now questioned, Milgram’s findings remain the famous of a series of studies that have attempted to highlight the willingness of humans to bow to authority figures and comply with group norms irrespective of what their own morals might tell them.

December 23, 2019

The ten most read workplace stories of 2019

by Mark Eltringham • Features

Here’s a rundown of the best-read stories and pages on Workplace Insight first published over the last year. Taken together they may offer a snapshot of current workplace thinking although I would have to caveat that by saying that because we don’t publish obvious uninformed and hysterical nonsense, it will by necessity not include some stories that have gained traction elsewhere. More →

December 20, 2019

The tipped out, left out and fallout from a failing workplace culture

by Mark Eltringham • Features, Technology, Wellbeing, Workplace design

The big workplace news story of the past week or so appears to be one about a toilet seat. Sometimes it’s in the small things we can discern a greater truth. To see a world in a grain of sand, as William Blake wrote. The seat of this much discussed loo is tilted forward by 13 degrees so that after about five minutes it becomes very uncomfortable because people tire of using their legs to stop themselves sliding off. The reason is clearly to stop them ‘wasting time’ on the toilet. More →

December 19, 2019

The truth about all those workplace trends lists

by Mark Eltringham • Facilities management, Features, Property, Technology, Workplace, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. It goes without saying that the commercialised messages often do little to shine a light on complex realities. In the words of the Scottish poet and anthropologist Andrew Lang, they use information ‘like a drunk uses lamp-posts—for support rather than illumination’.

November 29, 2019

Seeing red about the only home we will ever know

by Mark Eltringham • Environment, Features, Wellbeing, Workplace design

Somewhere in the Utah desert, there is a small living pod designed to emulate conditions on Mars for a group of scientists keen to explore how we might colonise that red planet after messing this blue one up. This came as a surprise to me as did the news that Ikea has been on site recently installing some of its furniture for the occupants. Next up perhaps, an installation of Billy bookcases on the International Space Station as scientists explore the effects on people of a lost screw in zero gravity. I am Jack’s unconstrained rage. More →

November 19, 2019

Back of the net – a conversation with Chris Lewis about leadership in the 21st Century

by Mark Eltringham • Podcasts, Premium Content

Is there a crisis of leadership in the 21st Century? And if so, what can we do about it? I had the opportunity to address the issues in conversation with Chris Lewis, the co-author along with Dr Pippa Malmgren of the Business Book of the Year The Leadership Lab, diverting briefly to talk about the golden age of football and its lessons for the modern day leader and how the challenges of leadership are not just evident in organisation, but society as a whole. More →

November 19, 2019

Performance management systems still a major drag for HR leaders

by Mark Eltringham • News, Workplace

Fewer than one-fifth of HR leaders believe that performance management is effective at achieving its primary objective, according to a report from Gartner (registration). Though companies have been prioritising performance management improvements for years, 81 percent of HR leaders are still making changes and experimenting with their organisation’s efforts, according to the report. Most efforts to fix the issues are centred on reducing effort with the survey claiming that two-thirds of HR leaders focused on making processes either easier or less time consuming. However, reducing the effort managers and employees must put into the systems has significant negative effects. More →

November 13, 2019

Drawing back the curtain on the new workplace

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

It’s a shame that Rhymer Rigby’s piece in The Times on creativity at work is behind a paywall because it says something perfectly obvious and demonstrable about workplace creativity that more people should read. The gist is that a cult has grown up around creativity that should be subject to more scrutiny and we should stop thinking about all work as the potential outlet for the creative instincts of people who may not have any, may not work in a job that involves them or who may not want to express them during their shifts in the Amazon warehouse. More →