About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

London commercial property market letting down its small businesses

London commercial property market letting down its small businesses 0

by • News, Property

commercial property LondonSmall businesses are poorly served by London’s current commercial property market, claims a new report from the think tank Future of London. The Workspace That Works report calls for local government, developers and landlords to address the threats this poses to the capital’s economy. The report claims that SMEs make up 99 per cent of all businesses and 41 per cent of employment in the capital, in line with the rest of the UK, but London faces a number of unique structural challenges such as the growing number of offices being converted to residential use, high rents and a general lack of suitable development sites. The report highlights the growth of shared spaces as a key factor in providing dedicated space for niche firms with significantly reduced costs for small businesses and start-ups.

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New report sets out the workplace factors that are most fulfilling for older workers

New report sets out the workplace factors that are most fulfilling for older workers 0

by • News, Workplace

The Centre for Ageing Better at the Institute for Employment Studies has produced a new report which sets out the workplace and job-related factors that make employment fulfilling for older workers, offering insights into both the attitudes of older workers and the implications for employers. The report offers guidance on what employers can do to support older workers, asserting that understanding what they want is the first step in helping employers, policy-makers and others to create age-friendly workplace. The report is split into three sections covering older workers’ attitudes towards different aspects of work: work content – what older workers value about their job roles and tasks; work culture – outlines how older workers consider work fulfilling if certain behaviours, management styles and values are presented by employers; workplace adjustments – offers practical steps that employers can take to make their workplaces more age-friendly.

Big disconnect between employees, business leaders and IT when it comes to innovation

Big disconnect between employees, business leaders and IT when it comes to innovation 0

by • News, Technology

Most North Americans believe their employers and IT teams should be doing more to unleash their capacity for innovation, according to a new study by Softchoice, a North American provider of IT solutions and managed services. The study, Enabling Innovation: When Actions Speak Louder Than Buzzwords, found just 37 percent of employees believe their employers are very innovative, and even fewer felt their organisation did a good job with other leading innovation indicators, such as anticipating market trends, taking risks, and investing in technology that enables innovation. The study is based on a survey of 1,000 full-time employees and 250 IT decision-makers across the U.S. and Canada to uncover whether workplaces really walk the walk when it comes to having the right leadership, culture, processes and technology tools to drive innovation.

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We need to rethink everything we know about self-employment and the gig economy

We need to rethink everything we know about self-employment and the gig economy 0

by • Flexible working, News

The rise in self-employment is being led by workers in relatively ‘privileged’ high-skilled, higher-paying sectors such as advertising and banking rather than the gig economy. Their considerable tax advantages over employees, rather than new technology and the gig economy, are central to the rapid growth in self-employment, according to a new analysis published by the Resolution Foundation. Self-employed workers in the larger but slower growing ‘precarious’ sectors that have dominated the recent public debate, enjoy a much lower tax advantages over employees but still miss out on important pay and employment rights. The analysis shows that 60 per cent of the growth in self-employment since 2009 has been in ‘privileged’ sectors, despite them making up just 40 per cent of the self-employed. The fastest growing sectors have been advertising (100 per cent growth), public administration (90 per cent), and banking (60 per cent). The remaining 40 per cent of the growth in self-employment has come in more ‘precarious’ sectors, such as construction and cleaning. The Foundation notes that despite the focus on Uber in recent years, the sector that includes taxis is actually only up 7 per cent since 2009, a third of the 22 per cent growth in self-employment up as a whole.

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Executive pay should be linked to health and safety performance, claims industry body

Executive pay should be linked to health and safety performance, claims industry body 0

by • Facilities management, News, Workplace

Leaders would have and even greater incentive to improve health and safety if their performance was more transparent and executive pay and bonuses were linked to it, suggests the Institution of Occupational Safety and Health (IOSH). This is one of nine summary recommendations made by IOSH in its response to the UK Government’s Corporate Governance Reform Green Paper proposals, which follow public concern about serious failures, such as those at Sports Direct. IOSH agrees with the Prime Minister’s views, expressed in her foreword to the green paper published last November, where she said: “…big business must earn and keep the trust and confidence of their customers, employees and the wider public”. The suggestions IOSH makes contribute constructively to those aims.

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Always on culture of work is literally killing people

Always on culture of work is literally killing people 0

by • Flexible working, News, Wellbeing

Workers in the City of London are often more stressed about work when at home than in the office, claims a new peer reviewed study published in the journal Frontiers in Human Neuroscience.  The study of workers at some of London’s major banks suggests that more than half find they are more stressed when trying to balance their home and professional lives with the result that they are more at risk of cardiovascular disease. The stress levels of participants were measured using wrist monitors and found that there are significant spikes in heart rates when people interrupt their domestic lives with work. The authors conclude that the culture of always on working is literally killing people.

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UK employment rises to record levels (and productivity is up too)

UK employment rises to record levels (and productivity is up too) 0

by • News

The UK’s employment rate rose to 74.6 per cent in the final three months of last year, the highest rate recorded since data started being collected in 1971, according to the latest figures from the Office for National Statistics published today. The data also showed that UK productivity grew by 0.3 percent in Quarter 4 of 2016, following an increase of 0.4 percent in Q3, and that average earnings were 2.6 per cent higher over the fourth quarter compared with the same period in 2015. The growth in employment is seen to reflect a decline in the proportion of adults who are inactive but not seeking work. The unemployment rate remained at 4.8 per cent, the lowest level since 2005. The number of people in full-time employment rose by 45,000 in the three months to December. This was partly offset by a 7,000 fall in the number of people working part-time.

Interruptions may actually improve team decision making, claims study

Interruptions may actually improve team decision making, claims study 0

by • News, Workplace design

Teams make better decisions if they are interrupted with advice during their task, rather than advised before it, new research from UCL School of Management claims. In a study published in the journal Organizational Behavior and Human Decision Processes, Professor Colin Fisher of UCL looked at the timing and impact of formal interventions in decision-making groups. He found that giving teams advice ahead of time to prevent problems from emerging doesn’t work as well as interrupting them with in-process interventions.Decision-making groups value interruptive advice more, which leads them to share more critical information and make better decisions, compared to groups getting the same advice before they begin their task – even when the difference between receiving the information was only a few minutes.

“The findings go against the conventional wisdom that prevention is always better than cure. Teams that were interrupted had more productive discussions on a variety of measures, improving the quality of the decisions they made. Surprisingly, it didn’t matter specifically how long we waited to intervene, so long as the group had already begun its discussion,” said Professor Fisher.

To investigate, he conducted experiments with 124 three-person groups who made two decisions about opening a fictitious new gourmet restaurant. To reveal the best choices, members had to pool their individual information. 

Groups received advice either before their discussion, or at varying points during their discussions. Videos of discussions were used to measure the discussion length, level of advocacy, and amount of information shared, all of which predicted the likelihood of choosing the correct answer.   

“Future research should examine in-process interventions outside of the laboratory and investigate on-going teams working on a variety of tasks, from brainstorming to problem solving,” concluded Fisher.

Birmingham creates city development blueprint with global dimension

Birmingham creates city development blueprint with global dimension 0

by • Cities, News

Researchers at the University of Birmingham have developed a way of investigating or diagnosing the challenges facing their home city that could be used to help improve the lives of city dwellers around the world. And the blueprint they are working with could help city policy makers and other countries to take more effective actions to boost the quality of life for residents by providing better outcomes. Project leaders are already looking at how the work might be applied in countries like India, Brazil and South Africa. The first part of the Urban Living Birmingham pilot project used a wide range of data and evidence used by city leaders to inform policy combined with an analysis of 248 datasets – identifying the challenges facing Birmingham.

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Take up of flexible space confirms London’s status as a global coworking pioneer

Take up of flexible space confirms London’s status as a global coworking pioneer 0

by • Flexible working, News, Property

The ‘gig economy’ continues to drive London’s thriving flexible workplace sector which accounted for 8.8 percent of total office take-up in 2016, according to a new study from Cushman & Wakefield. The report claims that the pace of development will continue for the foreseeable future, not least because of the number of corporate occupiers taking on coworking space. Flexible office space accounted for more than 4.5m sq ft of take up in London over the past five years as the capital has cemented its place as the leading global market for coworking, according to the research. In 2016, flexible office take-up amounted to 842,888 sq ft across Central London, representing 8.8 percent of total take-up – slightly above the five-year average of 8.4 percent.

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No job is entirely safe as era of robots at work dawns 0

by • News, Technology

Two new reports have highlighted the ways in which a new generation of robots could transform the workforce, opening up opportunities while also threatening existing jobs. A study from Oxford Martin School claims that 35 percent of jobs in the UK are at risk of automation, and not necessarily those of the low skilled and unskilled. The study analyses which jobs commanding a salary of more than £40,000 are most at threat. It found that top of the “at risk” ranking are insurance underwriters, with a rating of 98.9 percent, followed by loan officers at 98.4 percent, motor insurance assessors (98.3 percent) and credit analysts (97.9 percent). A second report from think tank Reform suggests that robots should be proactively brought in to the workplace to replace 90 per cent of Whitehall’s 137,000 administrative staff with “artificially intelligent chatbots” by 2030, saving £2.6 billion a year.

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New report gives a clear picture of contribution of EU nationals to the UK economy

New report gives a clear picture of contribution of EU nationals to the UK economy 0

by • News, Workplace

A new analysis by the Institute for Employment Studies prepared for the European Parliament offer a snapshot of the number, status and characteristics of EU27 nationals living in the UK, and UK nationals living in Europe. The report, Brexit implications for employment and social affairs: facts and figures, found that UK expenditure on welfare benefit is more than forty times lower than expenditure for UK nationals. Overall, the researchers concluded that EU migrants are net contributors to the UK economy in terms of taxes and welfare benefits. This research found that the total number of EU-27 nationals living in the UK grew from 1,345,000 in 1990 to 2,988,072 in 2015. The EU-27 population in the UK is made up of a large number of young people, particularly those aged between 25 and 34. Meanwhile, the number of UK citizens living in the EU grew from 661,505 in 1990 to 1,216,041 in 2015. In comparison with the UK domestic workforce, the employment rate of EU-27 nationals in the UK is higher and the unemployment rate lower. EU-27 nationals in the UK are more likely to be employed in low-skilled work and UK citizens working within the EU-27 tend to be employed in high-skilled occupations. The UK expenditure on welfare benefits for EU-27 nationals is more than 40 times lower than the expenditure for UK nationals, with very little variation over time.

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