About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

January 21, 2016

Generation Z are preparing themselves for an automated world of work ⁰

by Mark Eltringham • Cities, News, Technology, Workplace

The automated world is far closer than many people suppose. Yet one demographic group that is less fooled than others on that particular score is the one now starting to make its mark in the workforce, suggests a new report. Amplifying Human Potential: Education and Skills for the Fourth Industrial Revolution, commissioned by Infosys from researchers Future Foundation, claims that 42 percent of 16-25 year olds worldwide feel their education did not prepare them for the world of work they are encountering for the first time with over three quarters having to learn new skills to meet the demands of employers. The report also claims that 40 percent of young workers believe their current job could be replaced by automated systems including robotics within 10 years. The report lands in parallel with a cluster of stories which highlight just how quickly the world is moving towards an automated future.

January 20, 2016

Third of firms introduce flexible working to cut absenteeism, claims study ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

Over a third of UK employers have introduced flexible working to reduce absenteeism, claims research from insurance industry trade association Group Risk Development (GRiD). Its survey of 501 employers also found that a quarter (25 percent) have seen absence rates improve over the last 12 months, compared to 40 percent last year. One in ten have actually seen rates worsen over the same period and 54 percent of employers say their absence rates have remained the same, which the report’s authors claim suggests a general slow-down or even complacency when it comes to managing absence. The report found that 57 percent of businesses said absence cost them up to 4 percent of payroll, but employers are using a range of initiatives to address this. This includes introducing flexible working (36 percent – up by 4 percent from last year), return to-work interviews (28 percent) and disciplinary procedures (17 percent).

January 20, 2016

Number of smart cities worldwide jumps 40 percent in past two years ⁰

by Mark Eltringham • Cities, Facilities management, News, Property, Technology

According to a new report from Navigant Research, the total number of identified smart city projects worldwide has grown from 170 in the third quarter of 2013 to 235 today. The report examines the current state of global smart city development, covering the related aspects of the smart energy, smart water, smart transportation, smart buildings, and smart governments sectors, segmented by region. The authors of the report claim that, as the benefits of smart cities become clearer, the number of projects and partnerships supporting the cause is rapidly increasing. In the last few years, city leaders, central government ministries, and technology and service suppliers have announced a range of new smart city initiatives, incentives, and product and service offerings, while more cities are moving from one specific technology interest to a broader range of solutions that have multiple applications.

January 19, 2016

Fourth industrial revolution will result in five million job losses by 2020 ⁰

by Mark Eltringham • Flexible working, News, Technology

Disruptive global employment trends, including flexible working, the rise of robots, other forms of automation and Big Data analytics will see over five million jobs disappear worldwide over the next four years, a new report claims. The World Economic Forum’s Future of Jobs report has calculated that current disruptive labour market trends, including improvements in artificial intelligence, cloud technology, the Internet of Things and flexible working arrangements, could lead to a net employment loss of more than 5.1m jobs in the 15 countries surveyed. The report estimated that new trends would result in a total loss of 7.1m jobs – two thirds of which are concentrated in the office and administrative functions – and a total gain of 2m jobs. The WEF surveyed those who it felt were best placed to observe the dynamics of workforces including heads of HR departments and CEOs in 15 developed and emerging economies.

January 19, 2016

More than half of US firms allow smoking in the workplace, study finds ⁰

by Mark Eltringham • Legal news, News, Wellbeing

Now here’s a thing. It appears that more than half of American workplaces continue to allow smoking in the workplace. That is the possibly surprising finding of a new study from the US based Society for Human Resource Management, in spite of the facts that there are laws prohibiting the practice in many US states, the majority of employers have formal smoking policies and that a 2012 report from the Center for Disease Control and Prevention declared a majority of US workplaces to be smoke-free. The report is based on a survey of HR managers working for 376 organisations across the country and found that just over one-half (53 percent) of respondents indicated their firms allowed smoking in the workplace. The study also found that more than four-fifths (85 percent) had a formal, written smoking policy in place while 8 percent had an informal, unwritten smoking policy. Of those with a formal policy, 58 percent have designated smoking spaces.

January 18, 2016

Firms demanding more data about workplaces…and they’re about to get it ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

Companies are increasingly focussed on generating workplace data as they seek to make better decisions about the ways their real estate supports their key organisational objectives. That is one of the key findings of the latest European Occupier Survey from property consultants CBRE (login required). The good news (or bad news, depending on your point of view) is they’re about to get it in spades, according to another study from researchers International Data Corporation which found that there will be a huge surge in the availability of Big Data infrastructure in EMEA countries over the next four years. The acquisition of data about buildings and their inhabitants remains a troublesome issue, especially when executives do things like introduce sensors to monitor working patterns of employees without their knowledge, as bosses at The Telegraph found in a very public way recently.

January 18, 2016

Managerial fairness key to successful business change, claims report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Managers are underestimating the impact they have on their workforce during a period of organisational change, according to a study from EMLYON Business School authored by associate professor Tessa Melkonian. The study claims that employees are more likely to cooperate in the process of a disruptive change if the management is seen to be fair in their treatment of staff. This will increase employees’ willingness to cooperate in long-term transitions and work harder to support the process. Over 600 interviews in 10 countries and thousands of questionnaires were carried out to gauge employee satisfaction and willingness to cooperate with change following the merger of KLM and Air France. During the interviews employees revealed they were more inclined to back change because of the example set by their CEO. Leading from the front remained a strong influence two years into the transition.

January 15, 2016

New report links workplace design with greater employee engagement ⁰

by Mark Eltringham • Flexible working, News, Products, Workplace design

A new analysis by real estate consultancy JLL links more intelligent and agile workplace design with the ongoing and often elusive quest to better engage employees. The report sets out to identify the impact that disengagement has on both organisations and the economy, identifies problem areas and sets out a number of suggested solution. The authors make the startling claim that active disengagement costs the US economy somewhere between $450 billion and $550 billion each year. Conversely, based on an analysis of 207 organisations over an 11 year period, other research suggests that companies who actively develop their culture and engage staff return 516 percent higher revenues and 755 percent higher profits. The report also claims that firms who get things right are better at attracting and retaining talent, standing out from their competitors and meeting their strategic objectives through employee engagement.

January 15, 2016

Three quarters of Millennials will change jobs over the next five years ⁰

by Mark Eltringham • Flexible working, News, Workplace

It must be the time of year but we are suddenly awash with surveys and reports suggesting that pretty much everybody in the UK is about to change their jobs. Following our report earlier in the week that suggests older workers are perfectly prepared to just give up on work completely, it was inevitable that we were about to hear something from those pesky Millennials. Sure enough, along comes a report from Deloitte that suggests that nearly three quarters of Millennials plans to leave their jobs over the next five years. Millennials and their employers: Can this relationship be saved? found that the UK has a higher than average percentage of Millennials planning to change jobs in the next five years, with the average in developed economies standing at 61 percent. Worldwide, forty-four percent of Millennials say, if given the choice, they expect to leave their current employers in the next two years.

January 14, 2016

Worldwide PC sales fell steeply during last quarter of 2015, claims report ⁰

by Mark Eltringham • News, Technology

Worldwide PC shipments totalled 75.7 million units in the fourth quarter of 2015, an 8.3 percent decline from the fourth quarter of 2014, according to preliminary results by tech market analysts Gartner. Over the year, PC shipments totalled 288.7 million units, an 8 percent decline from 2014. “The fourth quarter of 2015 marked the fifth consecutive quarter of worldwide PC shipment decline,” said Mikako Kitagawa, principal analyst at Gartner. “Holiday sales did not boost the overall PC shipments, hinting at changes to consumers’ PC purchase behaviour. On the business side, Windows 10 generally received positive reviews, but as expected, Windows 10 migration was minor in the fourth quarter as many organizations were just starting their testing period. All regions registered a decrease in shipments. Collectively EMEA, Japan and Latin America saw their markets reduced by nearly 10 percent in 2015.”

January 14, 2016

The growing hysteria around employers’ ability to pry is not justified ⁰

by Mark Eltringham • Comment, Legal news, Technology, Workplace

Two current media frenzies highlight just how paranoid we are becoming about the use of technology to monitor our behaviour and conversations. Last week bosses at the Daily Telegraph were found to have installed sensors under the desks of employees to find out when they were sitting at their desks. Yesterday, the world whipped itself up about a ruling from the European Court of Human Rights that was interpreted by a large number of media outlets as a rubber stamp for firms to monitor the private messages of staff. While the first story provides a perfect example of what happens when managers make stupid decisions, the second shows how the media can distort a story that taps into specific concerns and fears. The headlines are now written and the narrative established so we may be hearing this distorted version of the truth for some time, but the facts are somewhat different to the headlines.

January 8, 2016

Modern office design principles favour extroverts, study claims ⁰

by Mark Eltringham • Knowledge, News, Workplace, Workplace design

This week’s British Psychological Society Occupational Psychology Division annual conference in Nottingham has proved to be a fruitful hunting ground for insights into the nature of modern work and workplaces. The week culminates today with the presentation of a new study from business psychologists OPP which claims that personality has a big impact on the type of office environment people prefer to work in. Modern features such as shared space and open-plan floors appeal mainly to extroverted workers and made introverts uncomfortable. Over 300 people (71 per cent female and average age 47 years) completed an online survey about their current workplace. The participants had previously completed a personality test to ascertain their personality type. The results showed that many features of the modern office were more likely to be preferred by extroverts than by introverts.