Despite a recent track record of failure when implementing digital strategies, more than three quarters of UK businesses are gearing up to invest in artificial intelligence over the next 12 months without really knowing what they are doing. Nearly three-quarters (73 percent) admit to being ill-prepared for the integration of the technology into their operations, according to new survey. The report [registration] from tech consultancy Infinum  suggests that over two-thirds of UK businesses that invested in digital products over the past five years have faced failure and are about to invest in AI knowing of their own poor track record. (more…)

While the use of AI tools in the workplace is rapidly increasing, many organisations are lagging in providing guidance and training in the use of these technologies, according to  new survey commissioned by Ricoh Europe. This governance gap comes amidst growing interest within companies to implement automation solutions. The poll of 6,000 workers across Europe, conducted by Opinium, suggests there is a gap between workers’ use of emerging technologies and organisations’ efforts to support and manage that usage. (more…)

The UK is facing an AI skills gap that could leave companies struggling to compete with rivals from across the world, a new Microsoft report claims.  The research, entitled AI Skills in the UK, also found that businesses in this country use less AI than firms overseas, and when they do it tends to be less advanced. UK organisations are also less likely to be classed as “AI pros” compared to the global average (15 percent versus 23 percent), and the UK has a higher failure rate of AI than the global average (measured by the number of projects generating no commercial value – 29 percent versus 19 percent). (more…)

The UK is making great strides in adopting process automation technologies like robotic process automation (RPA) and process mining, according to new research from digital intelligence company ABBYY. The research report, The State of Process Mining and RPA (registration), claims that 64 percent of UK businesses are already using process mining technologies, with almost 3 in 10 (28 percent) currently using RPA and a further 34 percent intending to start in the next year. This comes as no surprise, since a vast majority believe that process mining (91 percent) and RPA (87 percent) are, or would be, useful to their business. (more…)