June 1, 2022

Not busy-ness as usual: how boredom may be one of the keys to creativity

by Mark Eltringham • Comment, Technology

The modern world seems geared to help us avoid boredom. But there’s a problem. Artists have long recognised that boredom can drive creativity. The great Italian writer-philosopher Giacomo Leopardi described boredom as “the most sublime of all human emotions because it expresses the fact that the human spirit, in a certain sense, is greater than the entire universe. Boredom is an expression of a profound despair at not finding anything that can satisfy the soul’s boundless needs.” More →

May 26, 2022

Extraverts don’t always make the best leaders

by Blaine Landis • Comment, Workplace

The ‘extraverted leadership advantage’ is a well-recognised phrase among researchers which describes how the characteristics of an extraverted personality create an advantage in the workplace when it comes to leadership roles. Extraverts are typically outgoing, loud, assertive, and high energy, so if you’re in a meeting with them they tend to speak up often. They can be hard to miss, which is what leads to many extraverts naturally taking on the role of a leader. More →

May 23, 2022

The future of work isn’t what it used to be

by Mark Eltringham • Comment, Technology, Workplace design

At the 1983 International Design Conference in Aspen, Steve Jobs delivered a speech addressing the theme of the conference; The Future Isn’t What It Used to Be. In it he set out his thoughts on new technology, intuitive design, personal computing as well as the need for a constantly evolving idea of what the future will look like, including the future of work. More →

May 18, 2022

Dogs need to be part of The Great Workplace Conversation too

by Mark Eltringham • Comment, Flexible working

You probably saw that meme based on an article in the WSJ that did the rounds during peak lockdown of a cat and a dog imploring their unseen owners to either get back to the office as soon as possible or stay home forever. If not, it’s reproduced below. It not only captured the nature of cats and dogs and their stereotypical relationships with humans, but also the relentless, tedious insistence on that binary choice of home or office that nearly drowned out all other voices during the not-so Great Workplace Conversation. And often still does. More →

May 16, 2022

Future Shock: a message from the past that defines the present ¹

by Mark Eltringham • Comment, Technology, Wellbeing

We are all futurologists now. We all have our 2020 visions, at least for a little while. But there was a time, not so long ago, when the title was reserved for a few people who would be able to shake and shape the world with a single idea and a book. Yes, a book. Nowadays a book has to go hand in hand with a Ted Talk, blogs on the Huff Post and a speaking tour to get you anywhere at all. But within living memory it was possible to shift the thinking of the planet with a book. More →

May 12, 2022

ESG ambitions should top organisational agendas

by Siobhan Byrnes • Comment, Environment, Wellbeing

When the idea of ESG (environmental, social and governance credentials) first surfaced nearly two decades ago in a 2005 United Nations report, it was just an acronym businesses were trying to understand and get to grips with. But in the last few years, ESG strategies have gathered steam – it has become integral to C-Suite strategy and business purpose, and is a deal-breaker not just for investors but also for those considering new roles. In fact, a recent report revealed that job-seekers are turning down job offers by companies showcasing weak ESG credentials, a sure sign of the importance of substantive ESG policies for potential talent. Most of the larger conglomerates (if not all) have set targets to reach net-zero by a set date – ranging from as early as 2025 to anywhere within the next two decades. But is this going far enough for employees, stakeholders, future talent, and more broadly, for society? More →

May 12, 2022

From commuting to computers, finding balance in the hybrid workplace

by Anni Hallila • Comment, Flexible working, Wellbeing

A recent survey from AT&T and Dubber found that 81 percent of respondents believe hybrid work will be the foremost working model by 2024, with 56 percent of work done off site. A striking 100 percent of respondents believe a hybrid work model will help attract young talent. While there are numerous benefits to being able to work from home, as the pandemic continues on, time has brought some of the challenges of remote work to light, serving as a reminder that balance is key to a hybrid work environment. Pre-pandemic, it seemed rare for companies to implement proactive solutions for workplace burnout. Businesses are now presented with the unique opportunity to find balance between in-person and remote work, and create workplaces that thrive within the hybrid workplace model. More →

May 11, 2022

Facilities managers: you never noticed us because we did such a great job

by Simon Heath • Comment, Facilities management, Workplace design

Getting all hot under the collar about brushed chrome door furniture is an understandable but classic displacement activity when much of your work is messy, unglamorous and even occasionally dangerous. You work alongside designers and architects and look longingly at their apparent casual trendiness and clean lines, marvelling at the quality of the beech from sustainably managed European forestries (kiln dried to 10-12 per cent moisture content) with which they have specified the side tables in reception. Achingly cool and effortless in a way you feel you’ll never be.

May 11, 2022

The truth about motivation, engagement and the employment of motivated idiots

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

The current obsession with engagement and motivation is evident every time you read the business media these days. This is understandable in many ways, not least because it seems true that firms and employees are often working in an atmosphere of mistrust. But one thing that is often noticeable when a profession such as HR gets itself into a debate of this nature is the gap that can exist between practitioners and everybody else offering a view. So while academics can talk about definitions and suppliers seek to apply their solutions to the issue, it is often down to those who work at the sharp end to dish up the truth, however unpalatable or cynical that can seem to be. More →

May 9, 2022

Human resources professionals should focus on boardroom partnerships

by Jeanette Wheeler • Comment, Workplace

The future of Human Resources remains a hotly debated topic, with conversations often focusing on whether the term is still accurate and how internal and external changes often put HR in a state of flux. As working models shift and new post-pandemic challenges emerge, the focus should be on what skills today’s HR leaders need to support the business and ensure its continuity and success in an evolving landscape. This includes embracing imminent changes to the HR strategy to develop additional skills and capabilities whilst ensuring compliance with new regulations, overcoming staff shortages and meeting heightened candidate expectations. More →

May 5, 2022

Flat organisations are handing out inflated job titles to hang on to staff

by Dan Huckle • Comment, Workplace

We’ve seen more talk of the glass ceiling in recent years than for some time, and part of the explanation is the way we’re creating false career ladders within businesses which don’t need to be there and don’t really lead anywhere. We are seeing companies trying to retain people in a time of skills shortages and one of the ways they are going about it is to accelerate ‘promotions’ within organisations for individuals to encourage them to stay. And some of these promotions do not involve much more than the creation of inflated job titles. More →

May 3, 2022

Get ready for the artificial intelligence revolution

by Reece Akhtar • AI, Comment, Workplace

Behind every successful business strategy is a talented and motivated workforce that is ready to apply itself and achieve great things. A leader may have a flawless strategy, but if they cannot staff their teams with the most talented individuals, their vision will stay just that. A vision. Unfortunately, the tools organizations use to identify and recruit the best talent have not changed much over the last few decades: resumés, interviews, and reference checks continue to be the predominant methods for evaluating potential. Sadly, many studies demonstrate that these methods are unpredictive, biased, and are inefficient. The good news is that innovations in artificial intelligence offer exciting tools that improve the recruitment process for both organizations and candidates. More →