July 17, 2024

Is it fair that AI defines if you deserve a job?

by Paul Anderson-Walsh • AI, Comment, Workplace

The rise of AI-driven hiring processes has undoubtedly transformed the recruitment landscape, and we know it. But is it fair that AI defines if you deserve a job? Ultimately, the answer to this question is not just a technical or logistical issue, it is a profoundly ethical one. AI (artificial intelligence) has revolutionised the way we interact with technology, increasingly permeating various aspects of our lives, from virtual assistants to complex algorithms shaping our online experiences. More →

July 16, 2024

Why a ‘listening culture’ could do more harm than good

by Victoria Lewis-Stephens • Business, Comment, Workplace

Over the past few months, we have seen large corporates hit the headlines due to some poor business practices. Leaders from all of those companies have made statements where they accept responsibility and state they are looking to do things differently in the future. Whether it’s the statement by CEO Nick Read in light of the Post Office Horizon scandal, or Boeing CEO David Calhoun answering questions in the US Senate, one word that keeps cropping up is ‘listening’. More →

July 16, 2024

Put on your own mask first: Leadership strategies for stress management and emotional resilience

by Bruce Watt • Comment, Wellbeing

Put your own oxygen mask on before assisting other passengers. If you’ve been on a plane before, you’ve heard this saying. What would it look like if you put your own proverbial mask on before placing others? Looking after yourself first? As a leader, making sure that your own stress is properly managed translates to helping yourself so that you’re available to help others. When we don’t have a handle on our stress, it can reveal our negative personal tendencies, be it arrogance, melodrama or volatility. While those derailers have an immense effect on our ability to produce work, they also negatively affect those around us. More →

July 11, 2024

How AI will transform the way we design and manage the places we work

by Nell Watson • AI, Comment, Facilities management, Workplace design

The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. More →

July 11, 2024

We still display status in office design, but in new and subtle ways

by Mark Eltringham • Comment, Workplace design

There was a time, not so long ago, that one of the most important factors to consider when designing an office was the corporate hierarchy. The office was once the embodiment of the corporate structure. In Joanna Eley and Alexi Marmot’s 1995 book Understanding Offices, quite a lot of space is dedicated to the idea of the ‘space pyramid’, which means simply that the higher up the organisation you were, the more space you were allocated. Even then, the idea of office design as a signifier of dominance was starting to wear thin, as the authors acknowledge. Ostentatious displays of status were already seen as somewhat gauche, but they were to be fatally undermined by the technological advances to come.

July 10, 2024

Addressing bad behavior with good policy

by Laura Dribin • Comment, Wellbeing, Workplace

The COVID-19 outbreak (and subsequent lockdowns) did a number on us in our workplaces and in our homes—and we are still paying the price in so many ways. Did employees and managers get so used to remote work that they totally forgot that humans are social creatures and social interaction is vital to our wellbeing. Sometimes it feels that way. I have spent most of my career working on and managing large global projects. Issues that arose always seemed to be focused on headquarters- and/or remote-location considerations but nothing so serious that it would hinder the project team(s) from working together. More →

July 10, 2024

Living the dream of better times for a new generation

by Grant Gibson • Business, Comment

As a new Labour Prime Minister settles into office with a thumping majority behind him and with the Conservative opposition in utter disarray, it’s difficult not to think back to 1997 and the wave of euphoria that over took the nation. Here was a Labour government that seemed to understand the issues the country faced and the direction of travel it needed to take in the future. Tony Blair was 43 years old when he took office (nearly 20 years younger than Keir Starmer is now) and had an instinctive grasp for what Generation X craved. After all, he was the first British Prime Minster to grow up with rock and roll and appeared to embody a generational shift like no politician before him. More →

July 10, 2024

The facilities manager’s fear of the penalty kick

by Mark Eltringham • Comment, Facilities management

On the whole, football is not a great source of inspiration for artists. It certainly doesn’t film well, although there is a small place for it in literature. The likes of Arnold Bennett, Orwell, Sartre and J B Priestley have all drawn from the game some metaphor, philosophical point, social observation or other. There are even some major literary figures who played the game to a decent level.

And the curious thing about them is that they were all goalkeepers.

July 8, 2024

Book review – Working Assumptions by Julia Hobsbawm

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

This is almost certainly the most important book about work and workplaces to appear in the first half of this year. Working Assumptions by Julia Hobsbawm will be one of the two most important published this year, as we shall soon discover. It is also one packed with wisdom, knowledge and a central premise that is undoubtedly true. Namely that the events of the past four years have given us the opportunity to rethink how we work and so how we spend our days and our lives more generally. More →

July 3, 2024

Why AI is not getting the green light for sustainability

by Stephanie Fitzgerald • AI, Comment, Environment, SF, Technology

We might think of online and digital solutions such as AI as more sustainable and eco-friendly. We have email signatures reminding us to think before hitting print and are encouraged to send e-cards with seasonal greetings to save the trees. Our overall preference to switch to all things online means that we rarely question, or even consider, the environmental impact of our computers. It’s also how the truly enormous impact of AI has, thus far, stayed off our radar. More →

July 2, 2024

3 Days of Design proves we don’t know what we’re doing

by Luke Munro • Comment, Environment, Workplace design

We don’t know what we’re doing. That was what we all learnt about sustainability at last week’s 3 Days of Design in Copenhagen as Denmark’s capital city played host once more to this increasingly influential European Design event. Timed, as it is, in the same week as Chicago’s Neocon, and following on from Milan’s enormous and well-renowned Salone, not even intermittently inclement weather could disguise the noticeably larger audience drawn to Copenhagen this year. More →

July 1, 2024

A new renaissance in leading change at the most disruptive time in history

by Jennifer Bryan • Business, Comment, JB

Last January, we talked about the three biggest disrupters of our time: technology, UN sustainability goals, and societal shifts. These three disrupters have put us at a cultural crossroads we have not experienced for 100 years. As a result, we need to think differently when it comes to decisions about leading change. The world will not look, feel or be the same in 10 years time – we will not interact and live the same as we do now. The world will be very very different. According to Dex Hunter Torricke, “The next 10 years are going to be the most disruptive we have ever experienced.” More →