March 15, 2018

What the Chancellor’s Spring Statement means for the employment landscape

It may only have lasted 26 minutes, but chancellor Philip Hammond’s inaugural Spring Statement included a number of very encouraging points. Critics were quick to criticise Philip Hammond’s first Spring Statement. But that is perhaps simply the nature of politics. If an impartial party carefully dissects the 26-minute speech, there are undoubtedly many positives to take away. Yes, growth projections still lag slightly behind those highlighted in March 2016. However, it must be accepted that pre-Brexit forecasts are a different story altogether. On 24 June 2016, very few people would have predicted the growth story that was told in the House of Commons today – one of continued economic development with further growth on the horizon. This story is therefore an extremely encouraging one, and a welcome narrative amidst the doom and gloom that so often dominates the media headlines and political debates.

March 13, 2018

Many office furniture firms remain confused about social media and online communication

by Colin Watson • Comment, Furniture, Workplace design

At Watson King we surveyed the websites of the Top 100 European manufacturers of office furniture products, the results showed that 13 percent use no form of social media at all and 25 percent use less than three types. There are also some surprising results on which the most popular channels are. There is evidence to suggest that companies are unsure about the most effective way to use social media channels and which ones are the most appropriate to select. Also, there appears to be fundamental issues on how to integrate social media and communication channels to get the best results.

March 8, 2018

Data, AI and the commercial property sector – what’s the connection?

by Nick Riesel • Comment, Property, Technology

The property industry is not the first to be permeated by artificial intelligence, and it is far from being the last. Machine learning is working its way into various sectors, but it’s proving to be of great use particularly in the property sector, providing a helping hand for humans to help reach their professional goals. One of the ways in which AI is being used successfully within the property industry is to analyse data more efficiently. This is particularly significant, as collection and analysis of data can often be time and resource-consuming and difficult to navigate; with the help of intelligent software, however, it is easier to infer the “story” or direction that a batch of data is pointing in, and consequently come to a clearer conclusion or evaluation.

March 6, 2018

How to reboot an activity based working project that has ground to a halt

by Karin Stahl • Comment, Flexible working, Technology, Workplace design

We moved and then nothing happened, is one of the typical problems while evaluating the ups and downs of an activity based working (ABW) journey. The key to success is to kick off and re-start a change that has stopped. A second problem is that the layout of the office not quite meets up to expectations and needs, and a third is that too few feel engagement. It doesn’t necessary work badly, but something itches. What and how to do then? Clearly showing to those in charge what is not working or not has been carried out as it was meant, and showing the arisen consequences due to that, is one of the things that must be done to enable a re-start. But that will not be enough. More →

March 5, 2018

About time we simply accepted that coworking and flexible working are the new normal

by Sarah King • Comment, Coworking, Flexible working, Workplace design

Ask someone to list innovative companies which have become notable disruptors in their market and they invariably respond with two names – Uber and Airbnb. That is because both brands are positioned squarely and successfully at the retail consumer: for people who use a taxi or take an occasional short break in a foreign city, they have become the automatic default options. But there is another equally successful business targeting the corporate space, aimed particularly at small businesses and millennial tech start-ups: WeWork. Just like Uber and Airbnb, it is less than a decade old. In that time, WeWork’s ambition of being the world’s leading coworking company has been realised. Championing itself as a disruption revolutionary, it has succeeded more prosaically by ‘creating environments that increase productivity, innovation, and collaboration,’ according to its website. WeWork’s model involves renting office space cheaply via long-term lease contracts. Small units are then re-rented at higher rates to start up companies which are happy to pay a premium because they need very little space.

March 2, 2018

Employment law is out of step with flexible work and the changing workplace

by Leon Deakin • Comment, Flexible working, Legal news, Workplace

Anyone who works in employment law or HR is certainly living through interesting times. With the removal of employment tribunal fees, litigation over the correct calculation of holiday pay and Brexit planning there is much to keep us busy. In addition, In addition, the impending GDPR is highly topical. However, for me, the most intellectually stimulating but also practically difficult area to advise on often remains employment status. Put simply, the law is out of date. Legislation drafted in the 1990s, and to some extent based on cases from much earlier, simply does not cut it in an increasingly flexible and developing work place.

February 28, 2018

The very idea of good work in a gig economy remains a distant ideal

by Tonia Novitz, Alan Bogg et al • Comment, Flexible working

Don Lane’s employment contract for his work as a courier described him as an “independent contractor”. This meant he was neither an “employee” nor a “worker”, so not entitled to legal rights such as protection against dismissal, paid holidays, or statutory sick pay. The 53-year-old also suffered from diabetes, and had previously been fined £150 by the delivery firm he worked for for missing work to attend a hospital appointment. He died in January 2018 after working through the Christmas season despite his illness. The following month, the British government revealed its response to an earlier official report on modern working practices and the gig economy. That report, by Matthew Taylor, contained 53 recommendations to improve the working environment, or achieve the report’s title, namely ‘good work’.

February 16, 2018

Pearls of elemental wisdom about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

The greatest conundrum in the endless debate about whether the workplace affects people’s wellbeing and productivity is that it’s still going on at all. We’ve known for decades that people are affected in profound and meaningful ways by their surroundings and the culture in which they work. We know which factors are most important and which work in the absence of others. We know how these factors have shifted in response to changing working cultures and technological advances. And we know which are glib distractions from the real deal.

February 12, 2018

Luther, Marx, Engels and a nailed-on manifesto for workplace change

by Mark Eltringham • Comment, Facilities management, Workplace design

In October 1517 Martin Luther nailed his Ninety-Five Theses to a church door in Wittenberg, thereby setting in motion the process that we know now as the Reformation. At least since that time, it has been apparent that a revolutionary manifesto needs to be laid at somebody’s door – or nailed to it – at the right moment for it to achieve its aims. Revolutionary manifestos are easy enough to set out, but the tract is nothing without traction.

February 5, 2018

Developing a cultured nose for what makes workplace design great

by Steve Brewer • Comment, Workplace design

Workplace people are at risk of obsessing about productivity. The idea of what is or is not effective and even the notion of wellbeing, has almost been done to death. We overthink stuff. As Neil Usher might say, there are a few bandwagons people are leaping on a little too eagerly. So, let’s keep it simple. Yes, we need a ‘space’ to work in (or just do stuff), but mostly we need a reason for using it in the first place. One thing most people agree on – even the media and flinty-eyed consultants – is that we need a motivation, a reason to do the things asked of us and a belief or intrinsic connection to do those ‘things’ well.

February 2, 2018

Every company should champion design and creativity at board level

by Colin Watson • Comment, Products, Workplace design

All business and life are about selling. Well that’s what Mark Price (Lord Price) the previous Managing Director of Waitrose and former Minister with the Department for International Trade said in a recent book, Workplace Fables: 147 True Life Stories. I like Mark Price and his writings but certainly don’t agree with his view about selling. To me business and life are about design. Just close your eyes and imagine life without it. If your imagination could handle this, and when you opened your eyes you would be standing in a field stark naked, because nothing apart from nature would exist. If you had bad eyesight things would be blurred and any illnesses could not be medicated. You may even have trouble eating unless you found some palatable vegetation or a creature willing to be caught, unless of course it did not eat you first.

January 30, 2018

Harnessing serendipity in the workplace is about more than facilitating the unexpected

by Ilkka Kakko • Comment, Technology, Workplace design

What if your company had a great and more frequent ability to discover more valuable things than those for which it were usually looking? How would you then begin to describe your company’s overall level of awareness and sagacity? Does it make your company ’feel lucky’? Inspiring questions and understanding serendipity might give some answers to these and other questions. One of the challenges in answering them lies in the nebulous idea of serendipity in the first place. In many respects the idea of serendipity carries with it a mystical undercurrent and even researchers do not agree about a precise definition. However, serendipity is never a ’happy accident’, it’s much, much more than that. The key elements in the process of serendipity include: 1) a prepared mind 2) an unexpected event, encounter, result or contradiction 3) insight and 4) value creation. Not only is serendipity a process, but it is also a quality of mind.