January 11, 2018

Culture shift needed to drive a better gender balance in property and construction

Despite compelling evidence of the bottom line benefits of gender diversity, too many sectors remain stubbornly male dominated. This is certainly the case with the property and construction industry where women still represent only 15 percent of the workforce. The growth of prop-tech, entrepreneurialism amongst women and a growing emphasis on service, demonstrated by the growth of the flexible office and serviced apartment sectors, which tend to have more balanced gender ratios, is helping to address this balance. However, many women in the industry still do not occupy managerial roles, and so the gender pay gap stubbornly remains. For these imbalances to be addressed a cross-industry, cultural shift needs to occur, and individual companies must work to drive change from the top down.

January 9, 2018

The year we discover the elemental workplace

by Neil Usher • Comment, Facilities management, Technology, Workplace, Workplace design

We love a survey. Not a week passes without another startling revelation of the poor condition of our workplace, the fragile state of our engagement, or the dearth of meaning at the heart of our daily pursuits. The data (and I use the term lightly) tells us we want to be productive, if only we could be productive. Our intent and motivation is never in question. We have become masters of realising and articulating that we have a problem, and so we ask ourselves over and over just to make absolutely sure. We bang the table, we sound enlightened when we declare “something must be done!” Unless, of course, you work in one of the 10 Coolest Workplaces in the World in which case you are okay and do not need to worry. Unless you worry that yours is not as cool as the others in the list, envy is a terrible thing. We are drowning in hastily-gathered, invariably sponsored survey data, yet suffer a poverty of solutions.

January 2, 2018

We need to stop talking about self-employment as a monocultural phenomenon

by Andrea Broughton • Comment, Flexible working

Self-employment has grown considerably in the UK over the past 15 years, now totalling around 4.8 million workers, or 15 per cent of the workforce. There is a debate about the extent to which this growth in self-employment is a positive development: some believe that it is a positive feature of an entrepreneurial and flexible economy, while others fear that it is increasing levels of precariousness. This is a difficult issue to address as there is great heterogeneity among the self-employed workforce. In order to shed light on this, IES undertook research for the Centre for Research on Self-Employment (CRSE) to divide the self-employed workforce into segments. The policy debate on self-employment has often been carried out on the assumption that there is some homogeneity among the self-employed workforce. However, this is far from the case, and it could be argued that diversity is increasing due to the growth of the so-called gig economy. In order to help clarify the debate, IES undertook research for the CRSE that aimed to achieve greater clarity in terms of the size and nature of the different segments of the self-employed workforce. The aim is that if the sector is better segmented, this will help policymakers to avoid taking a broad-brush approach to the treatment of self-employed workers.

December 22, 2017

Five employment law milestones from the past year we need to remember in 2018

by Lucy Gordon • Comment, Workplace

The past twelve months have been an eventful period for employment law; from the uncertainty surrounding Brexit and the rights of EU Nationals working in the UK, to the mounting attention on employee data protection as the GDPR edges ever closer. Issues of Employment Tribunal fees, holiday pay and the gig economy have similarly captivated headlines, and these significant milestones from the past 12 months are set to have a big impact on the challenges facing the sector into 2018. More →

December 21, 2017

Commercial property is undergoing tech disruption, but not as some believe

by Polly Plunket-Checkemian • Comment, Facilities management, Property, Technology

According to a recent report, executives in the commercial property sector have significant reservations about emerging disruptive technologies such as Big Data and predictive analytics, augmented and virtual reality, Blockchain and driverless vehicles, but see huge potential for process automation. Disruption is a strong word. It conjures up apocalyptic images and radical interventions leaving unrecognisable outcomes in its wake. Big terms like artificial intelligence, Internet of Things (IoT) and big data bring equally big expectations. For those of us at ground level, it’s hard to see the cumulative impacts of the many changes taking place around us. It’s also hard not to share the same view expressed above. Future-gazing is nice to a point, but board level conversations like to take signposts from what is actually happening around them as well, and the commercial property sector is no exception. This sector is undergoing profound disruption but not necessarily from Silicon Valley’s headline grabbers.

December 19, 2017

We need to have an honest conversation about presenteeism

by Steve Brewer • Comment, Flexible working, Workplace design

We have talked before about the risks of over thinking problems. It is not just something that consultants, designers and the workplace intelligentsia are guilty of – everyone does it. It is why we do not switch off when we are ill and still insist on going to work. We over think the consequences of not being in our workplace. Likewise, many traditional line managers simply cannot get their head around their teams working from home. After all, modern management mantras all talk about creating a great atmosphere in which teams all work together – in the same space at the same time? We all tend to over complicate most things and that is one of the main reasons in the UK we struggle with the concept of working from home. A consequence of this is the rise in presenteeism, which is mainly linked to illness, people ignoring how bad they feel and because of a perceived pressure, still turning up for work.

December 14, 2017

How designers copy nature to create new and extraordinary forms

by Charles Marks • Comment, Workplace design

Humans have a long track record of turning to Nature for inspiration. When Leonardo da Vinci turned his mind to the challenge of acquiring the power of flight for mankind, his sketches show he believed the solution lay in mimicking the form and function of bat wings. We’ve learned a lot about aerodynamics since the fifteenth Century but nature continues to provide a blueprint for the way we design materials and structures. Researchers at the University of Alabama have recently won a grant from the US National Science Foundation to explore how the scales on the wings of butterflies (pictured) help the creatures to fly in the hope that it will help engineers design better and more efficient aircraft.

December 13, 2017

The ups and downs of wearables for workplace health and wellbeing

by Lee Sadd • AI, Comment, Technology

Businesses in the 21st century have tried just about everything to improve productivity. For a long time, Google and its ilk were seen as model workplaces, with their open offices and abundance of ball pits and bean bags. Then the consensus shifted, and the cubicle or workstation was seen as the paradigm for employee concentration. Now the focus has shifted to technology, and the field of ‘wearables’. Devices like the Fitbit, Google Glass and Apple Watch have come and gone with significant consumer buzz, but relatively low uptake. What failed to impress consumers, however, may yet have a place in business. For better or ill, it seems the companies we work for are increasingly obsessed with collecting our data.

December 12, 2017

A 300 year old idea explains some of the enduring appeal of the open plan

by Mark Eltringham • Comment, Facilities management, Workplace design

In the 18th Century the utilitarian philosopher Jeremy Bentham came up with his idea of the Panopticon, a prison building with a central tower encircled by cells so that each person in the cells knew they could be watched at all times. Whether they were observed or not was actually immaterial. Bentham called it ‘a new mode of obtaining power of mind over mind’ and while he focused on its use as a prison, he was also aware of the idea’s usefulness for schools, asylums and hospitals. Bentham got the original idea following a visit to Belarus to see his brother who was managing sites there and had used the idea of a circular building at the centre of an industrial compound to allow a small number of managers to oversee the activities of a large workforce. This is something of a precursor of the scientific management theories of Frederick Taylor that continue to influence the way we work and manage people.

December 7, 2017

What P T Barnum can teach us about the facilities management circus

by Mark Eltringham • Architecture, Comment, Facilities management, Workplace

Does any of this describe you? “You have a need for other people to like and admire you, yet you tend to be critical of yourself. While you have weaknesses you are generally able to compensate for them. You have considerable yet hidden strengths that you have yet to turn to your advantage. Self-controlled on the outside, you are slightly insecure inside. At times you have serious doubts as to whether you always make the right decision. You prefer a certain amount of change and become dissatisfied when hemmed in by limitations. You pride yourself as an independent thinker and do not accept the statements of others without satisfactory proof. But you also think it can be unwise to be too frank in revealing too much about yourself.” Does this sound familiar? Well it should because that is how most people see themselves.

December 6, 2017

Gig economy workers should not be criticised for defending their rights

by Michael Farrelly • Comment, Flexible working

The gig economy and workers’ rights are among the most prominent themes of our age. In the future of employment – in particular, what it means to be employed or self-employed – they are critical. Catapulted to the heart of this debate is Uber, which has deployed its ride-hailing platform app in nearly 500 cities around the world since its San Francisco launch seven years ago. But in the UK and elsewhere, it has run into myriad legal problems. Most recent among them, Uber lost a hearing at an Employment Appeals Tribunal (EAT) in London in a case brought by co-claimants, James Farrar and Yaseen Aslam. The verdict in favour of the two Uber drivers poses a threat to the fundamental premise that has fuelled the meteoric rise of the gig economy: that workers work for themselves and not for the apps which rely on them.

December 5, 2017

How do you really go about creating a great place to work?

by Jo Sutherland • Comment, Wellbeing, Workplace design

The topic of workplace wellbeing is becoming increasingly prevalent. And for good reason. In the UK, 45 million working days are lost due to stress, anxiety and depression and the Chartered Institute of Personnel and Development (CIPD) Absence Management survey reveals that over two fifths of organisations have seen an increase in reported mental health problems over the last year. What’s more, a recent government report found that up to 300,000 people leave their jobs each year due to mental health-related issues. Last month, Symposium hosted the “Workplace Wellness & Stress Forum 2017”, back for its twelfth year, to help employers step up and tackle the greatest inhibitor of growth, innovation and creativity – stress. Medical professionals have their definition of “stress”, health and safety execs have theirs, and the academic community promulgate another. Forum host Neil Shah, chief de-stressing officer of The Stress Management Society, offered a definition that resonated with the entire audience: “where demand placed on an individual exceeds their resources”.