April 17, 2016

How can commuting to your choice of office affect staff productivity? ⁰

by Darren Bilsborough • Comment, Facilities management, Flexible working, Property

To say that I am obsessive about the subject of productivity in the workplace is an understatement. It is integral to much of the subject matter I write about, including the core theme contained in my book Don’t Worry About The Rent. Whilst undertaking research, it was important for me to get to the bottom of the decision making processes that many businesses go through when choosing office space. I was well aware of the predisposition for the commercial real estate industry to ask questions around size, cost and location, but I was particularly interested in what other issues might rise to the surface and become “top of mind” for management to consider around office choice. Predictably, I found that tenant surveys, including those undertaken by Colliers International confirmed that the two major issues management would consider were size and cost. The next biggest issue however was a surprise and it related to concerns around commuting.

April 12, 2016

Women who feel valued at work will help close the gender pay gap ⁰

by Mark Bull • Comment, Flexible working, Wellbeing, Workplace

There has been much debate around the gender pay gap but aside from any instances of obvious gender discrimination is the controversial fact that women appear to be more afraid of asking for a pay rise than men. According to a recent survey by Randstad 72 per cent of women are afraid even to ask for a raise for fear of jeopardising their existing position. This clearly shows there is work still to be done to encourage women to ‘lean in’. When people start questioning the value they bring to a company they are less likely to put themselves in the spotlight, or under scrutiny, by asking for a raise or a promotion, and the key to increasing confidence is by getting genuine feedback on work performance. If you know that your work is getting recognised by colleagues and you are being praised for it, then you are more likely to understand the value of the work you are doing, regardless of what industry you are in.

April 11, 2016

What our enduring love of wooden office furniture tells us about how we work

by Paul Goodchild • Comment, Furniture, Workplace design

As the office continues to evolve so too do the materials used within it. While many corporate headquarters make liberal use of brushed steel, aluminium and glass, an ancient, well loved and sustainable material is becoming increasingly popular all over again. Wood never went away, of course, but the latest ideas about office design seem to have given it a new lease of life as a material. In part this is down to an inherent love for wood, but it is also acknowledges the aesthetic and functional crossover between the office and other places where we work such as cafes, hotels and homes. Nowhere is this more apparent than in the new generation of commercial office furniture designs. In many ways they hark back to the 1950s when the British were introduced to modernism in no uncertain terms. This design movement led the British to reject dark woods and embrace new forms and materials including lighter, arguably more natural woods.

April 6, 2016

What Johan Cruyff can teach us about the contemporary workplace ⁰

by Andrew Brown • Comment, Facilities management, Workplace design

The Dutch (and to an extent, their north European neighbours in Scandinavia) are regarded as leaders in ideas on how to improve employee engagement, productivity, wellbeing and basically putting people ahead of the capital asset. It’s why people are heading off to Amsterdam this week for the Smart Workplace Design Summit. What you might not know is that this whole approach is deeply rooted in Dutch culture. There is a distinct Dutch way of doing things. FM World is planning to explore this in a forthcoming issue in May. In the article readers will hear from organisations like Veldhoen and their adherence to the concept of activity based working (ABW). Veldhoen has a philosophy about workplace and how to improve an organisations performance. It all hinges on ABW. They won’t bother working with you unless you buy into their way of doing things. This is very Dutch. And why not. It works: Veldhoen get results.

April 5, 2016

Scientific management and the enduring love of the open plan office

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

There are many reasons why organisations like open plan offices. When it comes to making the business case for them however, firms prefer to talk about some more than others. So while they prefer to focus on the argument in terms of how openness can foster better lines of communication, collaboration, teamwork and team spirit, they talk rather less about the fact that the open plan is a lot cheaper than its alternatives and how they like it because it allows them to keep an eye on what people are doing. In theory, a great deal more of this surveillance now happens electronically so the need for physical presence should be less pressing, but the residual desire to see with one’s own eyes what people are doing remains. This is the instinct that constrains the uptake of flexible working and also means that there is a hierarchical divide in who gets to decide where they work.

March 31, 2016

Government needs to wise up to the Fourth Industrial Revolution ⁰

by Mark Eltringham • Comment, Property, Public Sector, Technology

Last week, the UK Government passed the latest bill to pave the way for the creation of HS2, the high speed rail line that will initially connect London with Birmingham and later cities like Sheffield, Manchester and Leeds. Most of the criticisms of the line are focussed on its financial and environmental costs, impact on the wider rail network and (frankly poor) design. We can grant the project’s proponents all of their arguments countering those points and still we are left with a perhaps more fundamental problem. We are now committed to creating a train that will monopolise the resources available to public transport for the next twenty years and exist for more than a hundred, but without considering the world in which it will arrive. I’d go further and suggest that even as its tracks are laid, the world around it will already have left it behind, leaving it as an impressive but doomed testament to hubris, old tech and failure of imagination.

March 31, 2016

Flexible workspace underpins Hong Kong’s status as Asia’s hub ⁰

by Sean Lynch • Cities, Comment, Flexible working, Property

Despite the challenging cost of real estate and general commercial life in Hong Kong, startup activity in the city has seen exponential growth in the last few years, fuelled in part by new and innovative approaches to occupying workspace. The conventional Hong Kong office market is, famously, the most expensive of its kind – making it challenging for small and medium sized businesses to enter the market via this form of space. Despite this, the region’s startup scene is booming. According to an InvestHK survey, over 1500 startups bloomed in Hong Kong in 2015, which is a 46 percent increase compared to the previous year. And those numbers are likely to keep growing. So the question is, how do cash-strapped entrepreneurs, startups and other businesses manage to establish a base in this thriving city, despite these challenges, and what lessons does Hong Kong’s experience have for the rest of the world?

March 30, 2016

Isn’t it time that UK businesses thought more like the Scandinavians? ⁰

by Richard Morris • Comment, Facilities management, Flexible working, Wellbeing, Workplace

The clocks went forward on 27^th March meaning darker mornings and lighter evenings – at least for a time. But the standard working day doesn’t reflect such changes, with commuters setting out in darkness to make a fixed 9am start. The changing of the clocks raises interesting questions about the UK work model. Why does UK business persist with the 9-5? We know that commuting in and out can be stressful and detrimental to productivity – not to mention expensive. So why do we continue to do it? Why is the UK’s workforce all boarding the same trains to arrive at the office at the same time? Today, the very notion of the 9am start to the working day should seem archaic. Sweden – often a forerunner of best practice when it comes to wellbeing – recently introduced a 6-hour working day in a bid to reduce sick leave and make staff happier. To date, there has been no hard analysis of results, but anecdotal evidence suggests a healthier, more engaged workforce.

March 24, 2016

Flexible working is a more important perk than nap time for employees ⁰

by Sara Bean • Comment, Facilities management, Flexible working, News, Wellbeing, Workplace

Headline grabbing employee perks such as free catered lunches and massages; whether Google’s free nap times during the day or Netflix’s free unlimited holidays are all very well, but they are hardly the norm. Back in the real world, over half (61 percent) of people in the UK believe they don’t get near enough employee incentives at work. Yet, when losing and hiring employees is far more costly than keeping current employees happy and motivated – for instance, an Institute of Leadership & Management (ILM) study revealed that 17 percent of employees claimed they were looking for a new career due to feeling under-appreciated in their place of work – it might be wise to find out what employees really want. Workplace services supplier Direct365 did just that and discovered that workers want perks that they can relate to and enjoy, and which cater towards and take into consideration their individual needs. Unsurprisingly, flexible working is at the top of the list.

March 23, 2016

Is discrimination of women with children the root cause of gender pay gap? ⁰

by Sara Bean • Comment, Flexible working, Legal news, News, Workplace

Two reports published this week support the argument that it is when women have children and require more flexible hours, that they really start to feel the sharp end of the gender pay gap. A report by a cross party group of MPs on the Women and Equalities Select Committee, reveals that supporting men and women to share childcare and other forms of unpaid caring more equally would be one of the most effective policy levers in reducing the gender pay gap. Without this support, many women are trapped in low paid, part-time work below their skill level. This contributes to pay disparities and the under-utilisation of women’s skills that costs the UK economy up to 2 percent GDP, around £36 billion. It also found that not enough is being done to support women returning to work if they have had time out of the labour market. Meanwhile a report from the Equality and Human Rights Commission says that three in four working mothers experience maternity discrimination.

March 23, 2016

The choice of a clear or messy workplace is an expression of personality ⁰

by Michael Page • Comment, Flexible working, Workplace design

When it comes to each individual’s working space and workstation area, a question that is always worth asking (and often is) is whether it is best to back off and let people customise their immediate surroundings to fit with their own tastes and needs or whether a company-wide tidy desk policy and uniformity of approach be imposed to protect a specific look and standard. One factor that is relevant is that there seems to be a pendulum swing between aesthetics and wellbeing going on at the moment, with many companies going back and forth in pursuit of the best approach. A study, conducted a few years ago by psychological scientist Professor Kathleen Vohs, along with a number of other researchers from the University of Minnesota, considered the behaviour of people working on both messy and clean desks and found that the individuals working in messier spaces came up with more creative and interesting results in their work overall.

March 22, 2016

While politicians squabble, here’s what the Budget meant for the workplace ⁰

by Mark Eltringham • Comment, Facilities management, Legal news, Workplace, Workplace design

Strange as it may seem now, there was a Budget last week. We’d planned to produce a report on it once the dust had settled but given that whatever dust had originally been kicked up has now been swept away by a political storm, it’s only now we feel able to offer some perspective a few days out. As ever these days, the budget touched on a number of aspects of the workplace, sometimes hitting the mark and sometimes suggesting politicians don’t yet understand how people work. There was the usual stuff about rates and commercial property but also plenty to digest about the freelance economy, productivity, new technology, flexible working legislation and the current, often faltering attempts to develop wealth and infrastructure as well as the 21st Century creative and digital economy in places other than London. There’s plenty to digest here and plenty of people have already had their say, so a chance to grab a coffee and take all or some of it in.