Could a sexy office help you seduce clients back to your place?

Could a sexy office help you seduce clients back to your place? 0

1573_24-04-2015_8503I am not suggesting that a cool or sexy office is all you need to drive business outcomes. Nor am I going to suggest that all you need to do to grow a successful business is to invest in a fully loaded, bells and whistles, technology laden, productivity enabling office environment. Not that all of those things won’t help, they very well could be the things that prove to be difference makers. What I will suggest however, is that in most instances a business’s success relies almost exclusively upon the satisfaction of their customer base. Any deliberations associated with office space should, therefore, in some way consider their needs and desires. No doubt these considerations will be highly dependent on the type of business you are in and whether the model it embraces is business-to-business or business-to-consumer, but when contemplating the needs of your clients, you should at least ask yourself the following 4 simple questions.

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The road to Bali and other destinations for the world’s remote workers

The road to Bali and other destinations for the world’s remote workers 0

Blue House MoroccoThe number of people who work from home or travel as freelancers has grown rapidly in the last 25 years. In 1990, as a percentage of the US population only 5 percent fit this classification, today it is closer to 30 percent. From photojournalists to graphic designers, to computer programmers – an increasing number of people are leaving the traditional office behind. The underlying reason is not difficult to establish. People are taking advantage of the opportunities offered them by technology. It’s no coincidence that the number of people working remotely has risen in parallel with the growth of home computing and internet connections, and more recently mobile technology. While the majority of those that traditionally followed this path became self employed, today companies are beginning to hire people to key positions without actually needing them to work from the office. Remote work is no longer just a freelancer’s game.

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The growing hysteria around employers’ ability to pry is not justified

The growing hysteria around employers’ ability to pry is not justified 0

Microscope_Nosepiece (1)Two current media frenzies highlight just how paranoid we are becoming about the use of technology to monitor our behaviour and conversations. Last week bosses at the Daily Telegraph were found to have installed sensors under the desks of employees to find out when they were sitting at their desks. Yesterday, the world whipped itself up about a ruling from the European Court of Human Rights that was interpreted by a large number of media outlets as a rubber stamp for firms to monitor the private messages of staff. While the first story provides a perfect example of what happens when managers make stupid decisions, the second shows how the media can distort a story that taps into specific concerns and fears.  The headlines are now written and the narrative established so we may be hearing this distorted version of the truth for some time, but the facts are somewhat different to the headlines.

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A cynic’s field guide to workplace terminology, part three

A cynic’s field guide to workplace terminology, part three 0

consultA New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology.  You can read parts one and two here and here.

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The six things all people need from their workplace

The six things all people need from their workplace 0

Herman Miller workplaceWhether we like it or not, we all have to work for some, or more usually, most of our adult life. During this time, many of us will work in an office, which is a place that has changed immensely – not only in the last ten years or so, but almost entirely since the start of the twentieth century. The management structure and style of companies, the tools available to the workforce, and the places within the office buildings have been changing and evolving. There has been a shift from hierarchical management structures to a more diverse and organic model. The tools of work have changed from the humble typewritten letter and Bakelite telephone to 24/7 access to emails though laptops and smart phones. And finally the workplace itself has evolved from one with enclosed offices for the senior managers, or a sea of cubicles to workplaces that encourage creativity and collaboration.

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Two new studies that highlight the complexities of gender at work

Two new studies that highlight the complexities of gender at work 0

gender at workThe increasingly complex nature of the career and workplace choices made by men and women and the specific challenges they face is the subject of two pieces of research presented at this week’s British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham. The authors of the admittedly small scale studies conclude respectively that men in what are generally considered typically female-dominated occupations tend to value the social aspects of their career more than financial rewards and that ambitious professional women would benefit from a better understanding of how to build, maintain and use their social capital to succeed in their attempts at reaching the top of their professions. Both topics have been raised before but it’s interesting to see yet more research which challenges the often overly simplistic assumptions that seem to go hand in hand with gender issues at work.

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A round-up of stories you may have missed on your way back to work

A round-up of stories you may have missed on your way back to work 0

workplace designStill catching up after the holidays? So are we. Here are seven recent stories we loved belatedly and think you will too. 1. GM is set to stake its claim as part of the nascent network of self driving cars. 2. Yet another round-up of 2016 trends, this time focussed on HR. 3. A new initiative attempts to cement the UK’s position at the frontier of the smart city movement. 4. A film about the world’s ongoing love hate relationship with the office cubicle. Mostly hate. 5. A reminder to architects that they need to think about the design of sound, too. 6. A look back at the year in which sit-stand desks finally made their mark (just don’t mention the countries that have loved them for years in the non English speaking parts of Northern Europe). 7. Goldman Sachs produce an interesting chart about the fall in space per worker, but provoke a possibly faulty conclusion from the author. Just because people are given less space, doesn’t mean the office is dying. Main image courtesy of Herman Miller.

How to compile your own Top Ten list of the World’s Coolest Offices

How to compile your own Top Ten list of the World’s Coolest Offices

facebook1The year draws to an end and making a list of what you claim are the world’s coolest offices or making claims about what makes an office cool is a great way of generating some much needed fin de siecle PR. That’s presumably why there are so many features about what constitutes a cool office. You can find them everywhere including in the Telegraph, Fortune, EsquireInc and Forbes. Or, like search engine Adzuna, you can openly boast about how much PR you’ve generated with your list and then do it again every year. If you want to tap into this meme,  the great thing about it is that you don’t even have to know anything about or even visit the offices you deem cool enough to make your top ten. You can even choose offices from other people’s lists. All you have to do is follow a number of simple and interrelated criteria to come up with a list that is pretty much the same as all the others and say the same things about them.

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From workplace wellness programmes to a positive workplace culture

From workplace wellness programmes to a positive workplace culture 0

wellnessResearch presented at the recent 2015 Global Wellness Summit (GWS) titled “The Future of Wellness at Work” forecasts that workplace wellness investment will “explode in the next 5 to 10 years”. Results from the research revealed that 87 percent of employees surveyed feel disengaged at work, with 38 percent experiencing excessive pressure and stress. Despite more than half of the employees having access to a structured wellness “programme” only three out of ten actually use it in practice. The generally human resources led workplace wellness programs perform poorly because they don’t always address the issue at hand. They instead choose to focus on health issues experienced outside of work, rather than looking internally at the workplace itself. The design of an office has been proven to have a material impact on the health, wellbeing and productivity of its inhabitants.

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A reminder to look beyond what we see every day of our working lives

A reminder to look beyond what we see every day of our working lives 0

_87223357_8_my_pod_by_peter_murrell cropThe Chartered Institute of Building has just announced the finalists of this year’s Art of Building Photographer of the Year. The competition attracts thousands of entries from around the world each year and you are free to vote on your favourite to determine this year’s winner. The image that struck me most from this year’s shortlist was one that told its own stories about the way we live. The photographer Peter Murrell has called his picture My Pod to describe both our personal immersion in the digital world but also how we often cocoon ourselves in the physical world too, adopting spaces temporarily like hermit crabs. This idea is part of the daily experience of commuters but is beautifully encapsulated by the photographer here. The image, fully rendered on the next page, is also a reminder to step out from what we see each day and look for narratives and meaning in the mundane.

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Seven essential workplace design trends to keep an eye on during 2016

Seven essential workplace design trends to keep an eye on during 2016 0

Workplace design trendsWhat has become increasingly apparent over recent years is that the office isn’t just a place to work, but also a driver of competitive advantage. We’ve always known this to a greater or lesser extent, but the dynamic and ever shifting nature of the modern world is presenting organisations with new and evolving challenges that they must address with all of the tools at their disposal. At the heart of this complexity is the physical workspace. Its design touches on every aspect of the changing workplace and the objectives organisations set for themselves and their employees. Although it has lots its primacy as the main place of work, you could also argue that the focus on the office’s key strengths makes it more important than ever within the context of overall working cultures. So, with that in mind, here are ten of the most important current trends in workplace design and management we foresee for 2016.

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Focus on women on boards masks other determinants of female leadership

Focus on women on boards masks other determinants of female leadership 0

women-on-boards-blog-bannerHigh profile initiatives such as Lord Davies’ report are doing their bit to increase gender composition, but according to the latest research, based on current “business as usual” trends, women are unlikely to comprise 30 percent of directorships in publicly held companies until 2027. This is despite the fact that the latest research of companies in the MSCI World Index with strong female leadership generated a Return on Equity of 10.1 percent per year versus 7.4 percent for those without. Although a direct causal link between women directors and better outcomes has yet to be established, many institutional investors are increasingly focused on the gender composition of company boards. Some studies show significant outperformance by companies with women on boards, though no one can show a direct link between the two. Focusing exclusively on the make-up of boards however, can mask other important dimensions of female leadership.

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