August 17, 2016

Do people really matter when we design workplaces? ⁰

by Steve Maslin • Comment, Events, Facilities management, Workplace design

Some may think this is a daft question. They’ll argue that of course people matter when we design workplaces. Granted, there are those for whom the human experience of the built environment is really important. They demonstrate this it in their attitudes and actions. However, based on some of the attitudes and actions I have observed over the years, I would suggest that the belief that people really matter when some designers design workplaces for them is quite frankly all too often skin deep. How do we know this? And if we accept that it is true, it then begs the secondary question of why this should be the case. Is it entirely our fault? What might we do to address the issues? In part, we know that people haven’t really mattered enough in design because of mistakes of the past. Meanwhile, society is facing many pressing challenges, ranging from health to housing, work to economy and climate change to resource depletion.

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August 17, 2016

Intelligent lighting can enhance workplace wellbeing and productivity ⁰

by Andy Gallacher • Comment, Environment, Facilities management, Lighting, Wellbeing, Workplace design

The main driver of the growing interest in wellbeing in recent years has undoubtedly been absenteeism. But workers don’t have to be ‘absent’ from the workplace to hamper productivity. Presenteeism, where employees are present but not productive can also influence the long-term success of an organisation. The interaction between the worker and their work environment has a huge influence on an individual’s wellbeing and overall productivity, with employees’ performance more likely to be enhanced when they are immersed in a comfortable and stimulating environment. This can include all the usual stipulations, such as a well-designed workstation, a comfortable office temperature and carefully considered and appropriate lighting. In fact, improved lighting is an essential element in the overall mix, not only because of the cost savings that their energy efficiency brings but also in the way lighting contributes to workplace wellbeing and people’s performance.

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August 16, 2016

A well executed wellness strategy benefits staff and employers ⁰

by Beate O'Neil • Comment, Wellbeing, Workplace

Employee health and wellbeing is moving up the agenda of many companies. A recent report from the Reward and Employee Benefits Association (Reba) and Punter Southall Health & Protection found that a third of companies have a wellness strategy in place, with 80 per cent having introduced one in the last three years. Of the 70 per cent that don’t yet have a strategy, a third plan to implement one this year, a third plan to implement a plan in the next few years and the final third have it firmly on their wish list. This is driven by the fact that the UK is experiencing a major demographic change – in 2014 the average age of the population exceeded 40 for the first time. With the percentage of the total population over 60 predicted in a report from AgeUK to rise from 24.2 percent at present to over 29 percent in 2035, employers are beginning to wake up to the fact that wellness is good for staff and good for business.

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August 16, 2016

Women struggling to reach senior executive roles in top US firms ⁰

by Sara Bean • Comment, News, Workplace

Progress for women in reaching the executive ranks within the UK’s FTSE 100 is too slow and the picture is less than inspiring on the other side of the Atlantic. A new analysis by Korn Ferry of the top 1,000 US companies by revenue finds the percentage of women in most executive positions is dramatically lower than their male counterparts. Across the most prominent executive job titles and several industries (consumer, energy, financial, life sciences, industrial, technology) an average of less than one quarter (24 percent) of the top leaders are women. The most senior post is held by the smallest percentage of women, with only 5 percent serving as CEO; 12 percent of CFO’s (Chief Financial Officer) are women; and 19 percent of women holding the CIO (Chief Information Officer) role across all industries. The CHRO (Chief Human Resources Officer) role is the only one where there is gender parity, with 55 percent of CHROs across industries being women.

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August 15, 2016

The traditional office is still very much alive, but it is changing ⁰

by Alex Gifford • Comment, Wellbeing, Workplace design

A skim through workplace features in the media and you’d be forgiven for thinking that the traditional office is no longer with us. According to the narrative, we’re all now 20-somethings, working in open-plan warehouses, with table football, bean bags and comfy sofas to lounge on, while drinking our custom-made soya lattes. When in actual fact, while more relaxed, fun and funky offices tend to make the headlines, the majority of people still work in a relatively traditional way, with their PC or laptop, a desk and an ergonomic task chair. What’s more, with an ageing workforce, we certainly aren’t all 20-somethings, with DWP (Department of Work and Pensions) figures revealing that the employment rate for people aged 50 to 64 has risen by 14 per cent in the last 30 years, and doubled for over 65s. So designing with just the youngsters in mind simply doesn’t add up. Recent research by the Senator Group, backs up this view.

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August 10, 2016

The solution to closing the digital skills gap starts at home ⁰

by Andrea Chadwick • Comment, Flexible working, Technology, Workplace

Much has already been written about the UK’s digital skills gap, and undoubtedly as the Government continues to develop and roll out its Digital Strategy for the nation, many more headlines will be devoted to it. For a country so focused on technological development it’s a problem which is both acute and imperative. Recent Government figures put 12.6 million Britons at risk of being left behind in terms of the skills needed for a modern economy. Parliamentary plans to address this issue focus firmly on education: including digital development as a key part of apprenticeships, encouraging vocational digital skills courses at universities, and broadening access to other educational courses to help people to learn to code. However, responsibility to upskill the nation’s workforce also resides with employers. Whether the current role demands IT skills or not, technology increasingly impacts and transforms every element of our lives.

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August 9, 2016

Time to address ‘shocking disconnect’ between boardroom and staff pay ⁰

by Sara Bean • Comment, News, Workplace

As the new prime minister Theresa May has already indicated in her tenure, the growing gap between rewards for those at the top of organisations and everyone else is hard to justify at a time when economic uncertainty is intense and corporate performance mixed. So it’s shocking to learn that the average FTSE 100 CEO earns 129 times more than the firm’s employees, receiving around £5.5 million a year, up from £4.96 million in 2014. According to the annual survey of FTSE100 CEO remuneration packages by the High Pay Centre, rewards at the top continue to grow at a double digit rate, with the most highly paid being part of an all-boys club. No woman has made it into the top ten in either of the last two years. And in contrast to the generous packages awarded to their executives, only a quarter of the 100 FTSE 100 companies are accredited by the Living Wage Foundation for paying the living wage to all their UK-based staff.

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August 8, 2016

Universal basic income is an idea whose time has come at last ⁰

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

It is no longer a question of whether one of the world’s major economies will introduce a universal basic income for all of its citizens, but when. Over the weekend, the leader of the UK’s Labour Party Jeremy Corbyn announced in an interview in the Huffington Post that he was ‘instinctively looking’ at an idea that is already being discussed and piloted in Switzerland, the Netherlands, Norway and Canada. Corbyn may be one of the current glut of what would have once been political outliers in the Western World, but the idea of a universal basic income is one that is increasingly accepted in mainstream economic thinking. The RSA continues to campaign for it and has even put a number on it, suggesting that every UK citizen should be offered £308 between the ages of 25 and 65. Andrew Flowers offers up a masterful and detailed analysis of the economic and political issues involved in this piece on fivethirtyeight.com.

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August 6, 2016

HR analytics has the potential to stem the silver brain drain ⁰

by Matt Henderson • Comment, Technology, Workplace

We’re operating in an increasingly tech-centric environment, but human talent still remains one of the core differentiators if a business is to thrive. Not surprisingly, the mission to get the very best people on board and optimise the potential of those already in situ has become the Holy Grail for many companies, irrespective of scale and sector – a challenge that demands a more intuitive and precise, even scientific approach to human capital management. Data analytics is a case in point, designed to extrapolate insight from intelligence across a variety of disparate sources and establish actionable intelligence, capabilities which naturally lend themselves to powering key decisions around hiring and retention and building on existing talent. Yet despite the proliferation of analytics across many strands of the workplace, take up in the HR sphere remains relatively modest, in tandem with a long-held reticence over the use of the technology in this area.

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August 2, 2016

What Anaïs Nin can teach us about the way we design and use workplaces

by Mark Eltringham • Comment, Facilities management, Workplace design

Although the author and feminist icon Anaïs Nin was born and raised in France by Cuban parents, she is most commonly seen as an American literary figure. Like many of the mid 20th Century’s most pioneering writers and thinkers on social and gender issues, her fame appears to have slowly eroded, perhaps because much of what she wrote about at the time was for the time. She documented much of her life in diaries and letters and so we know a great deal about her as a person, including how much she loved New York while remaining open minded about its deficiencies. In a 1934 letter to her then lover Henry Miller, she laid out her thoughts on the city, and especially its physicality. One of the most eternally resonant aspects of her description is the idea that it is what a person brings to a place that makes it come alive. Culture eats design for breakfast. The stage setting is meaningless without the play and the players.

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August 2, 2016

Seven workplace stories we like and think you should read this week ⁰

by Mark Eltringham • Architecture, Comment, News, Property, Workplace, Workplace design

1 The next big thing in office design is not what you think but is certainly a sign of the times, according to a story in Inc; it is bullet proof office screens. 2 An exhibition in London offers up spectral images of abandoned buildings from the Soviet era. 3 We’ve been saying for a while that Millennials don’t exist as a separate species, but perhaps not as powerfully as Adam Conover does in this talk delivered, ironically, at a conference focused on marketing to Millennials 4 Maybe the UK Government has finally discovered that an awful lot of people live outside London as it announces the creation of three large civil service ‘hubs’ in Liverpool, Leeds and Manchester. 5 Philip Tidd of Gensler powerfully offers up an inconvenient truth for the UK workplace. 6 More evidence that the Brexit vote was largely a general protest vote rather than a specifically anti-EU vote from the What Works Centre for Wellbeing. 7 A letter to the FT from construction industry leaders urges the UK to maintain its role as a leader in tackling climate change.

July 28, 2016

Working in an office is NOT as bad as smoking, whatever you might read ⁰

by Mark Eltringham • Comment, Knowledge, Wellbeing, Workplace, Workplace design

There is a lurid headline in today’s Telegraph proclaiming that ‘Working in an office is as bad as smoking’. It’s been picked up by a number of other news outlets, has been splashed all over search engines and will no doubt join the stream of misleading narrative that distorts the subject and encourages designers to come up with nonsense like this. So, in an almost certainly vain attempt to close the sluice gates, we would encourage people to read the source material. In this case that is a piece of research in The Lancet medical journal published yesterday. What the report actually concludes is that ‘in addition to morbidity and premature mortality, physical inactivity is responsible for a substantial economic burden. This paper provides further justification to prioritise promotion of regular physical activity worldwide as part of a comprehensive strategy to reduce non-communicable diseases’. In other words, it supports an existing, well understood conclusion.