August 17, 2015

What Edward T Hall (and Jerry Seinfeld) can teach us about stress and design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Work-related stress is the biggest cause of working days lost in the UK. According to the HSE’s most recent statistics, around 11.3 million days were lost to it in 2013/14, the most significant cause of absenteeism. The reasons for this are clear in the minds of many: the demands made on us by employers are increasingly intolerable, our own time is being eroded by work, we spend too much time at work, we’re under excessive pressure to perform and as a result we’re all either knackered, unfulfilled, stressed, depressed or anxious. Or guzzling a noxious cocktail of all of them. But there is another factor that has come into play over the last few years. As workstation sizes have contracted in response to new technologies and new space planning models, people have been forced closer to their colleagues, meaning that not only has their time been eroded, so has their space.

August 14, 2015

Far from being on board, older women still face recruitment bias ⁰

by Sara Bean • Comment, News, Workplace

The news that the Davies review has met its 25 per cent target for female representation on boards, and is now considering setting a target that a quarter of executives at FTSE 100 companies should be female, has been met with approval by the Institute of Directors, which said it was right that the focus is on increasing the number of women in senior executive positions. But what about those further down the salary scale, where many older women struggle to even get a job interview? A recent study carried out by Anglia Ruskin University’s Lord Ashcroft International Business School shows that older jobseekers face widespread discrimination in the UK, with older female applicants more likely to experience bias than men. The study found no significant link between a company having a HR department or providing commitments to equal opportunities, and the level of discrimination it displayed.

August 6, 2015

Three quarters of employees admit to taking work on holiday with them ⁰

by Sara Bean • Comment, Flexible working, News, Technology, Workplace

More evidence if we needed it that people are reluctant to leave work behind, with the latest data from Peninsula revealing that 76 percent of employees admit to taking work on holiday with them. An even greater number make themselves available by email and phone, with 81 percent confessing to frequently responding to work emails and answering phone calls during their holiday. This apparently, does not lead to a happy holiday as nearly half (47 percent) admit that their partner is not best pleased that they have to deal with work issues whilst on annual leave. As we reported earlier this week, this form of presenteeism is a bad idea all round as it leads to over stressed staff who – far from relaxing and recharging, are basically on call throughout their so-called leave, and whether their bosses or colleagues are impressed or just irritated by their dedication is debatable.

August 5, 2015

Using office relocation as a vehicle for positive organisational change ⁰

by Lee Parsons • Comment, Facilities management, Workplace, Workplace design

The impact of office relocation can no longer be solely measured in immediately tangible terms. This doesn’t mean market factors can be dismissed, especially given CBRE’s recent announcement that office vacancies are at an all-time low while rents skyrocket and favourable terms for tenants erode. However, in an era where 67 percent of workplaces cite employee attraction and retention as the most important driver of their workplace design, and 46 percent cite productivity, the human factor also can’t be ignored. If such CBRE statistics aren’t challenging enough, there are also the realities of the modern workspace to contend with, such as creating an environment that suits generations of employees. It’s these human impacts that drive the importance of workplace design and urge top-flight businesses to use office relocation as a vehicle for positive change. Here are some of the latest findings.

August 2, 2015

Female bosses enhance workforce engagement and motivation

by Gill Buchanan • Comment, Flexible working, Wellbeing, Workplace

As businesses begin to ease out of recession they are starting to feel more confident in the economy and look at how they can increase spend. But while companies adjust to their new found growth they must ensure that their employees are reassured that they have a voice and, more importantly, are listened to. At Pure, we’ve recently taken a look at the wider impact which employee engagement can have on businesses big and small using an analysis of some key research. This included some illuminating data on gender roles, which included the fact that employees who work for a female manager are 6 percent more engaged, on average, than those who work for a male manager; female employees who work for a female manager are the most engaged, at 35 percent and male employees who work for a male manager are the least engaged, at 25 percent.

July 30, 2015

Far from dying out, the office is becoming more essential than ever

by Luke Finch • Comment, Technology, Workplace design

Samsung recently released a new report which explores how our offices might look in the year 2025. The death of the office has been predicted over and over again, however the Samsung Smarter Futures Report goes against the grain and predicts that the office could actually become more important than ever. Driven by the adoption of smart technology the report claims that offices will become hubs for productivity and collaboration and what Samsung calls ‘Creative Villages’. Smart technology will create devices and systems that take notes, automate admin tasks, organise meetings and deliver information as you need it. This will mean employees have more time for face to face communication and collaborative work. As a consequence, current trends such as flexible working and agile workspace could actually become less of an issue than they are currently.

July 28, 2015

Beyond branding – how workplace design can express a firm’s culture

by Gary Chandler • Comment, Facilities management, Workplace, Workplace design

When it comes to the incorporation of branding and identity into a workplace, there is a simple option, which is to produce a design that faithfully incorporates the firm’s logos, colours and straplines in the interior. There’s nothing wrong with this, except for the fact that it is literally superficial and so may miss the opportunity to create an office design that scratches beneath the surface to reveal what lies beneath. When you get past the layers of branding and identity, you uncover something that we call culture. This can take things to a whole new level because the challenge becomes how to create a workplace design that communicates and fosters both the identity and the culture of the organisation. The benefits to the organisation can be enormous, not least because this approach bridges a number of disciplines such as human resources and office design and so drives a number of strategic objectives.

July 21, 2015

Neocon highlights four of the world’s most important office design trends

by Neil Franklin • Comment, Events, Workplace design

We live in the Global Village, Marshall McLuhan’s idea from 1962 of an electronically contracted world in which attitudes, cultures and our political, business and legislative framework begin to pull together. Yet each nation is shaped by little differences. That is why the comedy programme The Office found an audience on both sides of the pond, but one that needed Wernham Hogg in Slough to become Dunder Mifflin in Scranton, Pennsylvania for it to work for the local audience. The central idea of the show has a universal appeal but needs a local voice. And what is true for The Office with a big O is also true for the office with a small o. This was the takeaway conclusion of a series of events staged in London and Manchester last week by Milliken and Humanscale. The touchstone for these events was a debate about the main conclusions of of June’s Neocon.

July 17, 2015

Do we really think the future of work involves our replacement by robots?

by Simon Heath • Comment, Flexible working, Technology, Workplace

A report published recently by my former colleagues at CBRE called “Fast Forward 2030: The Future of Work and the Workplace” claims that by 2025 so many people will be more interested in being happy and having creative roles that up to 50 percent of current occupations will be defunct. 35 years elapsed between the release of Orwell’s 1984 and the eponymous year and very little of Orwell’s dystopian vision came to pass. 2030 is a scant 16 years away so, even if one takes the exponential pace of change into account, it’s perhaps a bit of a stretch to think robots will have taken their seat at the table in quite the way we appear to think they will. Also unchanged one assumes are the attitudes of those who have a vested interest in the status quo or in dictating where the benefits of change will fall.

July 15, 2015

The standard gender pay gap narrative is a myth, but that doesn’t mean there aren’t problems

by Mark Eltringham • Comment, Flexible working, Knowledge, Workplace

It is one of the great ironies of modern life that in a world drowning in data, a great deal of public discourse is driven by narratives that have little or no factual basis. If anything, the substitution of baseless and questionable stories. Sometimes these narratives are based on outdated realities. Sometimes on assumptions. Sometimes they are deliberately created and upheld by those with vested interests. Sometimes people lie, including to themselves. However they are formed, they can become pretty hard to dislodge, especially when they become so enshrined that the default response to inconvenient truths is a wall of cognitive dissonance and denial. I’m obviously building up to something here and it won’t necessarily be an easy thing to say or hear. And it’s this. The gender pay gap doesn’t exist. Or at least, it doesn’t exist in the way we normally assume so distracts from related issues that we may be able to address.

July 14, 2015

Homeworkers left to fund their own technology by stingy bosses

by Sara Bean • Comment, Facilities management, Flexible working, News

Last week we learnt that for some employers, homeworking is only to be encouraged when it’s out of hours. Now new research from Regus suggests that only around a third of people encouraged by their employers to work from home (35 percent) receive any contributions from their firm to fund the fit-out. The survey of over 4,000 senior business people found that the majority (82 percent) of employers refuse to cover all the costs incurred for creating and maintaining a work space for homeworkers. This proves costly for staff, as a quarter (25 percent) of respondents said that it would take a whole monthly salary for them to fit-out their home, while the average cost of running a home office in the UK is almost £2,000 a year. Nearly half (43 percent) of workers think that most companies encouraging their employees to work from home are simply trying to transfer the workspace cost onto the employee.

July 9, 2015

London transport shuts down ….. agile workers unaffected …..

by Paul Carder • Cities, Comment, Flexible working, Wellbeing

London’s Financial Times reported this morning, “The worst London Underground strike in more than a decade saw millions of Londoners struggle to get to work”. It is chaos, here in the UK capital – the top global city in PwC’s Cities of Opportunity ranking. It is a sorry state of affairs, as in a scene reminiscent of 1970s union-crippled Britain, the “workers” representatives couldn’t agree with “the management”. “Workers” and “management”…we thought we had overcome that particular divide in business and society, didn’t we? But, some people have a vested interest in keeping it very much alive. In the large, industrialized, unionized industries such as transport, it lives on. Only last year, UNITE union leader Len McCluskey addressed his supporters in Liverpool as “sisters and brothers” like some mid-20th century socialist (which, of course, he is).