Ballpools, swings and slides don’t make office design cool, they make it childish

by • Architecture, Comment, Workplace design

Ceci n'est pas un bureau“The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office.” I don’t believe this famous quote from the poet Robert Frost  is particularly true but it appears to be an assumption that certain people make when it comes to creating those lists of office design that they describe as fun, trendy, cool or quirky or some other inappropriate, tired adjective. Invariably these offices feature such decidedly uncool and untrendy things as slides, swings and treehouses. One of the latest examples of this kind of thing is to be found on the BBC website with a number of pictures submitted by the sorts of adults who are not ashamed to claim that their idea of fun at work is apparently a meeting in a ballpool or on a swing. Of course, they don’t really think that, except in a work context. I’d bet they can easily walk past the ballpool at Ikea without feeling the need to dive in as an alternative to picking out a sofa.

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The solution to complex issues like green building is to become more sophisticated

by • Comment, Environment, Facilities management, Workplace design

office designOne of the current preoccupations of the World Green Building Council is to demonstrate how green business is good business. The way it is presenting this argument is intriguing because as well as extolling the most anticipated benefits of green building design, such as lower energy bills, it is linking green building design with human factors such as productivity, wellness and  work-life balance. It has produced a number of reports on this subject, most recently in September with a publication titled Health, Wellbeing and Productivity in Offices which found ‘overwhelming evidence’ of the link between office design and productivity.  What such compelling reports also highlight are the complex challenges we face and the sophisticated approach we must take to environmental issues and corporate social responsibility. Fortunately this is already exhibited by many organisations.

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Americans would still prefer a male boss to a female boss

by • Comment, News, Workplace

Amercians would prefer male boss to female bossThe news that Facebook and Apple are to offer US-based female employees the option of freezing their eggs for future use, in an effort to attract more women on to their staff, has raised quite a debate on both sides of the Atlantic on whether women are being actively discouraged to put off having children. Now a new poll suggests that far from entering a brave new world, attitudes towards women in charge haven’t moved on a great deal. There is still a disappointingly high level of negativity towards female bosses, with US Americans more likely to say they would prefer a male boss (33%) to a female boss (20%) in a new job, according to a Gallup poll. And in an age when women are told to “lean in” to get positions of power at work, even women are more likely to prefer a male boss to a female boss. Although 46 per cent say it doesn’t make a difference to them, the percentage of women who would prefer a female boss has never surpassed 30 per cent since Gallup’s annual work and education poll, was launched back in 1953. More →

Two-fifths of global employees would choose flexible working over a payrise

by • Comment, Flexible working, News, Workplace

flexible workingA friend of mine went for a job recently and asked about flexible working. They were informed that: “we don’t like to allow people to work from home as we can’t keep our eye on them.” This attitude is a disincentive to job applicants and existing staff, and makes employers who take this attitude look at best old-fashioned and at worse foolish. Even the UK’s pro-employer government extended the right to request flexible working to anyone with over 26 weeks service this June, which illustrated how ‘mainstream’ flexi-work has become. A new piece of research reveals there is currently something of a global shift in culture towards a ‘Flex Work Imperative’, described as a perfect storm of employee demand, improving job market, and legislation that is shifting flex work from job perk to an employee’s right. It’s why 43 per cent of employees surveyed said they would prefer flex work over a pay raise. More →

A feeling of togetherness is essential and motivating, so why would we kill off the office?

by • Comment, Facilities management, Flexible working, Knowledge, Workplace design

It is still depressingly commonplace to read proclamations of the death of the office. These are usually appended to some survey or other about the rise of flexible working or a case study of a workplace devoid of desks (or, more likely, one in which none are pictured). Of course, the actual conclusion we can draw from such things is that the office as we once knew it is now dead or mutating into something else, but that’s true for every aspect of modern life. The constant factor that ensures offices will always exist, in some form or other is the human they serve. We know that because, as Tom Allen proved at MIT in the 1980s, people communicate less well the greater the physical distance between them. Now new research from Stanford University shows how the very idea of ‘togetherness’ can have a significant impact on the way people perform. The study, by researchers Priyanka Carr and Gregory Walton was published in the Journal of Experimental Social Psychology and concluded that ‘social cues that signal an invitation to work with others can fuel intrinsic motivation’.

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We’ve long had ‘overwhelming evidence’ for the link between office design and productivity

by • Comment, Facilities management, Workplace, Workplace design

office designPerhaps the most widely reported news from the world of workplace over the last couple of weeks has been the analysis from the World Green Building Council that links office design with productivity and wellness. And the two words from the report that have featured most commonly in the associated stories’ headlines have been ‘overwhelming evidence’. While this has been repeated as if it’s some kind of revelation, the truth is that we have had compelling and overwhelming evidence for many years, and barely a year goes past without some study or other making the same point in no uncertain terms. Each report merely serves to raise a more interesting question; given the sheer body of work linking the workplace with productivity (and happiness and motivation and so on), why does the argument still need to be made?

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Why a more flexible approach to where and when we work is long overdue

by • Comment, Facilities management, Flexible working, News

Virgin's flexible work initiative makes sense when you learn average British commute is increasingAs Virgin boss Richard Branson throws his considerable influence behind flexible working, with the revelation that his personal staff can now take time off whenever they want for as long as they want; new research published for National Work Life Week illustrates why we need a more flexible approach to where and when we work. The average British one-way commute has increased in the last couple of years, at nearly half an hour (29.6 minutes) compared to 26 minutes two years ago. Employees in large firms appear to endure the longest commutes, clocking up a one-way average of 39 minutes. The knock-on effect means over-crowded trains, roads and buses and an increasingly stressed workforce more prone to stress and ill-health. Branson has promised to extend the policy if, as he notes in his blog, it results in similar productivity gains as Netflix, which has pioneered this approach. More →

Indoor air quality and the quest for a breath of fresh air in the workplace

by • Comment, Facilities management, Knowledge, Legal news, Workplace design

indoor air quality

Edward Hopper, Office in a Small City, Metropolitan Museum of Art, NY

The modern workplace has to work harder than ever before. It must reflect corporate values, express something of the organisation’s brand, allow people to work to the best of their ability as well as look after their wellbeing, keep touch with the pace of changing technology and meet the demands of an ever changing legislative environment and keep costs down. All of these issues conflate around the challenge of providing a sustainable, comfortable and productive working environment in buildings that are filled with an increasing number of people and computers. It is estimated by the Building Research Establishment that even in a typical office each person and their technology will generate some 1500 W of energy per hour, the equivalent of the sort of fan heater that the EU is now keen to ban outright.

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The culture of presenteeism is not all just fun and games

by • Comment, Flexible working, Workplace, Workplace design

PresenteeismTen or so years ago an office seating manufacturer commissioned me to prepare a report on the games industry. The idea was to target a market the company had decided was primed to hear their message about ergonomics and the deleterious effects of long hours spent sitting and peering at a screen. Not only would this develop a new market for the business, it would also showcase a new product they had launched specifically to target a younger and hipper audience, even one that was overwhelmingly male. All of the elements of a successful campaign appeared to be there – the right product, a sedentary workforce that often worked around the clock to hit deadlines in an industry that epitomised youthful cool and was willing to spend money to prove it.

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Report claims workplace fails to support employees with musculoskeletal disorders

by • Comment, Facilities management, News, Workplace, Workplace design

musculoskeletal disordersWhen determining what constitutes a well-designed office, it’s easy to overlook the overriding need to ensure a workplace is designed first and foremost to be inclusive. Given the fact that musculoskeletal disorders remain the largest single cause of days of work lost due to sickness absence, it’s worrying to discover that many organisations fail to meet the needs of those dealing with such conditions. The new report ‘Self-management of chronic musculoskeletal disorders and employment’ from the Fit for Work UK Coalition and The Work Foundation found that despite sufferers’ efforts to remain at work, many are forced to ‘self-manage’ their condition without adequate support; with for instance an employee being forced to partake in a hot desk policy when they required their own, fixed workspace. As the report states, this lack of help is ‘all the more perverse’ when you take into consideration the role that work can play in helping to contribute to mental and physical wellbeing. More →

Workplace design is increasingly interwoven with the dynamics of the city

by • Comment, Facilities management, Workplace design

workplace designThe Workplace Strategy Summit, held near my adopted home town of Reading in June attracted some of the world’s most renowned experts on workplace design and management. As is the case these days, much of the talk focussed on urbanisation, both in its own right and in terms of its influence on the design of work and workplaces. One speaker, Andrew Laing of Aecom argued convincingly that the city is just as much a part of the modern workplace as the traditional office. ‘As we explore the future of work and place, we are beginning to see a shift towards an urban scale in how we frame the workplace problem,’ he said. ‘Our starting point is perhaps no longer the office but the city at large. And what we mean by the city may not be the bricks and mortar urbanism of the twentieth century, but a bricks and mortar urbanism imbued with digital information and connectivity: a powerful combination of the physical and digital.’

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The myths and the memes of public sector purchasing waste

by • Comment, Facilities management, Public Sector, Workplace design

There has always been a certain degree of skepticism within the UK’s business community about the way the public sector goes about buying goods and services. Some of it is justified but some is unfair. The efforts of successive governments to address the problem demonstrates that there is always a will to improve things. So while a recent BBC Panorama documentary highlighted claims from one report that the NHS loses billions each year thanks to a range of errors and fraud in its procurement processes, we might also ask whether an equivalent private sector organisation with an annual budget of £109 billion would not also be open to a wide range of eye-wateringly expensive failures and inefficiencies. Unfortunately there is a tendency in the media to want to expose ‘waste’ in public sector purchasing, which can politicise what are perfectly reasonable decisions, when you examine them.

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