London ranked the best city to invest in major office refurbishment

office refurbishmentLondon offers the best returns on office refurbishment of any city in the world, according to a new report from ARCACDIS. The firm’s survey of buildings more than 20 years old in thirteen cities found that returns on capital invested in major refurbs (which extend the life of the office by up to 20 years) in London were nearly ten percent, significantly higher than second placed Warsaw (7.5%) and Milan (6%). However, London was only ranked second for return on investment in minor office refurbishment, defined as a refurbs that aims to extend the life of the building by up to 5 years. Top place in this instance went to Madrid (9.6%), followed by London (8.5%) and Shanghai (7.9%). The least attractive market for office refurbishment was found to be Dubai, which the report claims is due to the large supply of new office space.

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The myths and the memes of public sector purchasing waste

There has always been a certain degree of skepticism within the UK’s business community about the way the public sector goes about buying goods and services. Some of it is justified but some is unfair. The efforts of successive governments to address the problem demonstrates that there is always a will to improve things. So while a recent BBC Panorama documentary highlighted claims from one report that the NHS loses billions each year thanks to a range of errors and fraud in its procurement processes, we might also ask whether an equivalent private sector organisation with an annual budget of £109 billion would not also be open to a wide range of eye-wateringly expensive failures and inefficiencies. Unfortunately there is a tendency in the media to want to expose ‘waste’ in public sector purchasing, which can politicise what are perfectly reasonable decisions, when you examine them.

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Increased use of mobile devices give office workers space to move

Office workers now spend up to six hours a day working on mobile devices rather than using desk computers; with men generally working with three or more mobile devices while women choose to work with a maximum of two. This is according to the intermediate results of a Global Posture Study carried out by Steelcase to identify which type of work environment fits different workers best. It reveals that the Millennial generation, born between 1979 and 2000, change posture during the course of the day more than any other age group. Female workers tend to choose postures where they can withdraw from the environment, while men prefer open seating postures where they can lean back. The results of the posture study underlines the fact that employers must take an increasingly innovative approach to creating working environment which supports the various ways of working of the employees to guarantee their wellbeing and productivity. More →

Office planting improves workers’ quality of life and productivity finds study

Office planting improve office workers’ quality of life and productivity finds studyClaims by office designers and suppliers that office planting has wider health benefits for occupiers than just making the place look more attractive have been given a boost in a new academic study which provides some empirical evidence.  In the first field study of its kind, researchers found enriching a ‘lean’ office with plants could increase productivity by as much as 15 per cent. The study, which involved academics from the University of Exeter; the University of Groningen in The Netherlands, and the University of Queensland, Australia examined the impact of ‘lean’ and ‘green’ offices on staff’s perceptions of air quality, concentration, and workplace satisfaction, and monitored productivity levels over subsequent months in two large commercial offices in the UK and The Netherlands. It concludes that ‘green’ offices with plants make staff happier and more productive than ‘lean’ designs stripped of greenery. More →

New issue of Work&Place is now available to download and read online

Work&PlaceThe September issue of Work&Place has today been published and is available to download or view online. Amongst this month’s highlights are: Ian Ellison’s review of June’s Workplace Strategy Summit; Jim Ware offers up a case study of workplace transformation at NEF from the perspective of the  firm’s CEO; Agustin Chavez and Laurie Aznavoorian consider how the workplace can help firms to manage knowledge; David Karpook meanwhile characterises the role of the facilities manager as akin to that of a stage manager; Wim Pullen explores the multi-generational workplace using empirical evidence; Erik Jaspers looks at how workers are colonising the world’s cities; Pawel Lenart and Dominika Kowalska report on how one specific country – Poland – has seen a transformation in the way it creates and uses workplaces over the past twenty years; and, on related themes Nancy Sanquist explains how IFMA is driving the agenda on urban FM and Charles Marks looks at how the UK’s regions are looking to capitalise on the Smart Cities movement

Hotels allocating more public space to meet the needs of business travellers

Business TravellersPresenteeism isn’t restricted to the workplace. Growing demand from business travellers means hotels are increasing the amount of working and meeting space they provide in their facilities in cities across Europe and the rest of the world. Three quarters of British employees work while staying in a hotel according to the survey carried out by the Fraunhofer Institute on behalf of hotel business solutions firm HRS. Only Italians spend more time working in hotels (76 percent), followed the UK (75 percent), Poland and Switzerland (50 percent respectively), Germany (46 percent), China (45 percent), Russia (43 percent), Austria (42 percent) and France (25 percent). The firm has also identified a number of hotels around the world which it believes offers exemplars of the new working spaces available.

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The CIPD is right to focus on the multi-generational workplace

Multi-generational workplaceAmongst all the talk about Generation Y and its impact on the world of work, it can be easy to miss the fact that the modern workplace is not defined by one particular generation, but a number of them. The multi-generational workplace has significant implications for the way we design and manage offices. While we must avoid the more obvious stereotypes about the needs of different age groups, we must still offer spaces that can meet a wide range of cultural, physical and technological needs if we are to create productive workplaces.The latest organisation to bang the drum for the multi-generational workplace is the Chartered Institute of Personnel and Development. It has published new research together with the Scottish Centre for Healthy Working Lives into the experiences and attitudes of SMEs towards age diversity at work.

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Natural daylight increases wellness of office workers finds new study

The importance of exposure to natural light to employee health and the priority architectural designs of office environments should place on natural daylight exposure for workers has been highlighted in a new study. According to researchers from Northwestern Medicine and the University of Illinois at Urbana-Champaign office workers with more light exposure at the office had longer sleep duration, better sleep quality, more physical activity and better quality of life compared to office workers with less light exposure in the workplace. Employees with windows in the workplace received 173 per cent more white light exposure during work hours and slept an average of 46 minutes more per night than employees who did not have the natural light exposure in the workplace. There also was a trend for workers in offices with windows to have more physical activity than those without windows. More →

Yet another report into the Future of Work that is really about the present

Future of WorkJust a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi.  As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.

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A vision of office design that is the exact opposite of all it claims to be

Outstanding Landscape of Affordances 3The currently voguish idea that ‘sitting kills’ finds an interesting interpretation in this conceptual office design by Dutch architects RAAAF and the artist Barbra Visser. Designed with the good intentions of encouraging movement, the hellish outcome has the aesthetics of a stealth bomber crossed with an underpass in Peterborough reimagined by MC Escher, the functionality and appeal of a Snowdonian potholing weekend and is populated by 21st Century hipsters and band members of Kraftwerk. This is the Outstanding Landscape of Affordances, commissioned by the Netherlands’ Chief Government Architect and set to become a real installation in Amsterdam next year. To be fair, the blurb does describe the idea as ‘a first step towards a future in which standing at work is the new norm’, but that doesn’t mean we should ignore its catastrophic shortcomings, even as a talking point.

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We may not know what the future holds, but we can certainly be prepared for it

unknown-futureGiven the track record of people when it comes to making predictions about the future, it’s easy to grow cynical, especially when it involves a profession as subject to the vagaries of technological and cultural change as facilities management. But while we should be wary of more fanciful and long term thinking, any natural scepticism shouldn’t blind us to those predictions that we know will largely come true, especially those based on what we know is happening already. For example, recent research carried out by Cass Business School and Henley Business School and presented in the book Future Work: How Businesses Can Adapt and Thrive in the New World of Work found that two-thirds of managers believe there would be a revolution in working practices over the coming ten years. Given what we’ve seen over the past ten years, it’s impossible to argue any different. In fact the only quibble we should have with this is that it won’t take another ten years for this to happen because the process is already well underway.

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BCO study finds office remains the best place to do business

BCO study finds office remains the best place to do businessThe challenge for the typical office is that it is meant to satisfy a broad range of individuals and a variety of working practices; which means what some may describe as a distracting open-plan layout, others would view as a busy collaborative workspace. These conflicts are highlighted in a new study by the British Council for Offices (BCO), Morgan Lovell and Hatch, which surveyed 2,000 UK office workers’ working conditions, attitudes and expectations. For example while over two thirds were critical of the distractions of the open-plan office, nine out of ten employees believe that support from colleagues enhances their wellbeing. Putting aside the open-plan debate, the study espouses the continued importance of the office as the best place to do business and comes up with three key starting points to help employers create a culture of wellbeing: care; control and collaboration. More →