The latest issue of Insight is now available to view online

by • Facilities management, Newsletter, Property, Workplace design

2.Insight_twitter_logo smIn the latest edition of the Workplace Insight newsletter available to view online; Colin Watson argues the urban environment is an increasingly important part of the ‘virtual’ workplace; Nigel Sikora describes how we’re learning to strike a better balance between distraction and privacy, between noise and quiet; and Justin Miller bemoans a lack of balance in the way the media wants to expose ‘waste’ in public sector purchasing. In news, why London offers the best returns on office refurbishment of any city in the world; the publication of two reports from the UK’s National Audit Office alleging poor management and a low priority given to the country’s public sector procurement function and we report on a discussion document by the BIM2050 Group on the digital future of the built environment.  We also include a link to the new issue of Work&Place, the journal we publish in partnership with Occupiers Journal.

Report claims workplace fails to support employees with musculoskeletal disorders

by • Comment, Facilities management, News, Workplace, Workplace design

musculoskeletal disordersWhen determining what constitutes a well-designed office, it’s easy to overlook the overriding need to ensure a workplace is designed first and foremost to be inclusive. Given the fact that musculoskeletal disorders remain the largest single cause of days of work lost due to sickness absence, it’s worrying to discover that many organisations fail to meet the needs of those dealing with such conditions. The new report ‘Self-management of chronic musculoskeletal disorders and employment’ from the Fit for Work UK Coalition and The Work Foundation found that despite sufferers’ efforts to remain at work, many are forced to ‘self-manage’ their condition without adequate support; with for instance an employee being forced to partake in a hot desk policy when they required their own, fixed workspace. As the report states, this lack of help is ‘all the more perverse’ when you take into consideration the role that work can play in helping to contribute to mental and physical wellbeing. More →

Workplace design is increasingly interwoven with the dynamics of the city

by • Comment, Facilities management, Workplace design

workplace designThe Workplace Strategy Summit, held near my adopted home town of Reading in June attracted some of the world’s most renowned experts on workplace design and management. As is the case these days, much of the talk focussed on urbanisation, both in its own right and in terms of its influence on the design of work and workplaces. One speaker, Andrew Laing of Aecom argued convincingly that the city is just as much a part of the modern workplace as the traditional office. ‘As we explore the future of work and place, we are beginning to see a shift towards an urban scale in how we frame the workplace problem,’ he said. ‘Our starting point is perhaps no longer the office but the city at large. And what we mean by the city may not be the bricks and mortar urbanism of the twentieth century, but a bricks and mortar urbanism imbued with digital information and connectivity: a powerful combination of the physical and digital.’

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London ranked the best city to invest in major office refurbishment

by • Facilities management, News, Property, Workplace design

office refurbishmentLondon offers the best returns on office refurbishment of any city in the world, according to a new report from ARCACDIS. The firm’s survey of buildings more than 20 years old in thirteen cities found that returns on capital invested in major refurbs (which extend the life of the office by up to 20 years) in London were nearly ten percent, significantly higher than second placed Warsaw (7.5%) and Milan (6%). However, London was only ranked second for return on investment in minor office refurbishment, defined as a refurbs that aims to extend the life of the building by up to 5 years. Top place in this instance went to Madrid (9.6%), followed by London (8.5%) and Shanghai (7.9%). The least attractive market for office refurbishment was found to be Dubai, which the report claims is due to the large supply of new office space.

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The myths and the memes of public sector purchasing waste

by • Comment, Facilities management, Public Sector, Workplace design

There has always been a certain degree of skepticism within the UK’s business community about the way the public sector goes about buying goods and services. Some of it is justified but some is unfair. The efforts of successive governments to address the problem demonstrates that there is always a will to improve things. So while a recent BBC Panorama documentary highlighted claims from one report that the NHS loses billions each year thanks to a range of errors and fraud in its procurement processes, we might also ask whether an equivalent private sector organisation with an annual budget of £109 billion would not also be open to a wide range of eye-wateringly expensive failures and inefficiencies. Unfortunately there is a tendency in the media to want to expose ‘waste’ in public sector purchasing, which can politicise what are perfectly reasonable decisions, when you examine them.

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Increased use of mobile devices give office workers space to move

by • Facilities management, News, Technology, Workplace design

Office workers now spend up to six hours a day working on mobile devices rather than using desk computers; with men generally working with three or more mobile devices while women choose to work with a maximum of two. This is according to the intermediate results of a Global Posture Study carried out by Steelcase to identify which type of work environment fits different workers best. It reveals that the Millennial generation, born between 1979 and 2000, change posture during the course of the day more than any other age group. Female workers tend to choose postures where they can withdraw from the environment, while men prefer open seating postures where they can lean back. The results of the posture study underlines the fact that employers must take an increasingly innovative approach to creating working environment which supports the various ways of working of the employees to guarantee their wellbeing and productivity. More →

Office planting improves workers’ quality of life and productivity finds study

by • Environment, Facilities management, News, Workplace design

Office planting improve office workers’ quality of life and productivity finds studyClaims by office designers and suppliers that office planting has wider health benefits for occupiers than just making the place look more attractive have been given a boost in a new academic study which provides some empirical evidence.  In the first field study of its kind, researchers found enriching a ‘lean’ office with plants could increase productivity by as much as 15 per cent. The study, which involved academics from the University of Exeter; the University of Groningen in The Netherlands, and the University of Queensland, Australia examined the impact of ‘lean’ and ‘green’ offices on staff’s perceptions of air quality, concentration, and workplace satisfaction, and monitored productivity levels over subsequent months in two large commercial offices in the UK and The Netherlands. It concludes that ‘green’ offices with plants make staff happier and more productive than ‘lean’ designs stripped of greenery. More →

New issue of Work&Place is now available to download and read online

by • Facilities management, Premium Content, Work&Place, Workplace, Workplace design

Work&PlaceThe September issue of Work&Place has today been published and is available to download or view online. Amongst this month’s highlights are: Ian Ellison’s review of June’s Workplace Strategy Summit; Jim Ware offers up a case study of workplace transformation at NEF from the perspective of the  firm’s CEO; Agustin Chavez and Laurie Aznavoorian consider how the workplace can help firms to manage knowledge; David Karpook meanwhile characterises the role of the facilities manager as akin to that of a stage manager; Wim Pullen explores the multi-generational workplace using empirical evidence; Erik Jaspers looks at how workers are colonising the world’s cities; Pawel Lenart and Dominika Kowalska report on how one specific country – Poland – has seen a transformation in the way it creates and uses workplaces over the past twenty years; and, on related themes Nancy Sanquist explains how IFMA is driving the agenda on urban FM and Charles Marks looks at how the UK’s regions are looking to capitalise on the Smart Cities movement

Hotels allocating more public space to meet the needs of business travellers

by • Flexible working, News, Workplace design

Business TravellersPresenteeism isn’t restricted to the workplace. Growing demand from business travellers means hotels are increasing the amount of working and meeting space they provide in their facilities in cities across Europe and the rest of the world. Three quarters of British employees work while staying in a hotel according to the survey carried out by the Fraunhofer Institute on behalf of hotel business solutions firm HRS. Only Italians spend more time working in hotels (76 percent), followed the UK (75 percent), Poland and Switzerland (50 percent respectively), Germany (46 percent), China (45 percent), Russia (43 percent), Austria (42 percent) and France (25 percent). The firm has also identified a number of hotels around the world which it believes offers exemplars of the new working spaces available.

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The CIPD is right to focus on the multi-generational workplace

by • Comment, Workplace, Workplace design

Multi-generational workplaceAmongst all the talk about Generation Y and its impact on the world of work, it can be easy to miss the fact that the modern workplace is not defined by one particular generation, but a number of them. The multi-generational workplace has significant implications for the way we design and manage offices. While we must avoid the more obvious stereotypes about the needs of different age groups, we must still offer spaces that can meet a wide range of cultural, physical and technological needs if we are to create productive workplaces.The latest organisation to bang the drum for the multi-generational workplace is the Chartered Institute of Personnel and Development. It has published new research together with the Scottish Centre for Healthy Working Lives into the experiences and attitudes of SMEs towards age diversity at work.

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Natural daylight increases wellness of office workers finds new study

by • Architecture, Facilities management, Lighting, News, Workplace design

The importance of exposure to natural light to employee health and the priority architectural designs of office environments should place on natural daylight exposure for workers has been highlighted in a new study. According to researchers from Northwestern Medicine and the University of Illinois at Urbana-Champaign office workers with more light exposure at the office had longer sleep duration, better sleep quality, more physical activity and better quality of life compared to office workers with less light exposure in the workplace. Employees with windows in the workplace received 173 per cent more white light exposure during work hours and slept an average of 46 minutes more per night than employees who did not have the natural light exposure in the workplace. There also was a trend for workers in offices with windows to have more physical activity than those without windows. More →

Yet another report into the Future of Work that is really about the present

by • Comment, Flexible working, Technology, Workplace design

Future of WorkJust a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi.  As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.

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