January 25, 2014

Latest issue of Insight now available to view online

by Mark Eltringham • Facilities management, Newsletter, Workplace, Workplace design

The latest issue of our weekly newsletter is now available to view online here. This week: Ilkka Kakko argues that designing for serendipity is about more than facilitating chance meetings; Mark Eltringham looks for the missing link between offices and avocados; we report on the ongoing recovery in the construction and property markets; raise questions about what happiness at work really means; and Sara Bean argues that we should never assume that working from home is the best way for an individual to work. If you don’t already subscribe, please do by adding your email in the box on the home page and we’ll make sure you see the freshest thinking on workplace design and management each week.

January 20, 2014

Blue Monday hype obscures the real debate about workplace happiness

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

So here it is. Blue Monday. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a 2005 PR campaign. For Sky’s travel channel. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. Now, of course, none of this is either easy to define or measure and while we mock the idea, it’s not so far removed from Prime Minister David Cameron’s attempts to measure ‘happiness’ as an alternative to GDP.

January 13, 2014

Consultation begins on international commercial property standards

by Mark Eltringham • Architecture, Facilities management, News, Property, Workplace design

Today marks the beginning of the three month public consultation by the recently formed International Property Measurement Standards Coalition as the organisation seeks to develop standardised way of measuring commercial, domestic and retail property. Formed in May of last year, the IPMSC includes many of the world’s leading property institutions including the Royal Institute of Chartered Surveyors (RICS) from the UK. The primary aim of the new body is to remove disparities between local property measurement standards by developing globally accepted standards to allow occupiers and investors to make better decisions about property. Research from Jones Lang LaSalle claims that currently a property’s floor area can vary by up to 24 percent depending on how it is measured.

January 12, 2014

Latest issue of the Insight newsletter available to view online

by Mark Eltringham • Architecture, Facilities management, Newsletter, Workplace, Workplace design

The latest issue of our weekly newsletter is now available to view online. If you don’t already subscribe, please do so. Just submit your email address in the Subscription section on the right of this page and we’ll keep you up to date each week with a digest of the best news and views on the design and management of workplaces, the people who work in them and the technology they use. This week, we offer a timely warning of the perils of predictions while hypocritically predicting what we’ll spend most of 2014 talking about, ponder why wellness programmes are so popular given that they don’t appear to do all they claim, ask why so many UK employees are so keen on moving jobs, question the thinking behind the idea of creating a cycle lane in the sky in London and highlight the ongoing resurgence in the takeup of commercial property in the UK.

January 8, 2014

CBI to embrace open plan working at new London HQ

by Sara Bean • Architecture, Facilities management, News, Workplace design

The CBI is to move its headquarters to new offices in Cannon Street, London, after more than 30 years at its present Centre Point home, which is to be converted into apartments. Staff at the UK’s leading business organisation will make the switch from the multi floor office layouts of the 1960s built tower to an open plan 25,000 sq ft space when they move into the fourth floor of the eight-floored Cannon Place development in the spring. The CBI director-general, John Cridland, said he was looking forward to the move to the new offices, on which the organisation has signed a 15-year lease and invited its members to make use of a dedicated member’s lounge at the new London HQ to meet their clients and CBI staff. More →

January 2, 2014

Why we should be wary of expert predictions for 2014

by Mark Eltringham • Comment, Facilities management, Workplace design

As ever the first day back at work coincides with a flood of forecasts about what will happen in the world in the year ahead. But predictions are often more interesting in retrospect than they are in their own time. For example, each year The Economist produces its one-off ‘The World in…’ publication which asks well-informed academics and writers to tackle an issue that relates to their own specialism. This year these relate to issues such as Scottish independence (it’s a ‘no’, by the way), the rise of African economies and a potential customer backlash against technology businesses and the rich geeks who own them. Interesting though it is to read all of this, The Economist is at least honest in publishing a list of its hits and misses, whereas most people appear to just pretend the misses never happened.

December 29, 2013

The most read stories on Insight in 2013

by Mark Eltringham • Comment, Facilities management, Workplace design

It’s been one year since Insight first hit the digital streets and it’s been fascinating to see what people have been most interested in. One of the great things about online publishing is you cannot escape from what people think. Printed trade magazines can tell you they send out 12,000 copies or whatever, but they can’t tell you whether the recipients are interested enough to read them or share their contents. Online, that is all made transparent. So it’s been great to start a publication that after just a few months was demonstrably the UK’s most widely read title covering workplace design and management issues. We even know what people like the most. So here, in no particular order, are our most widely read stories from 2013, ranging from the technical to the esoteric, news stories, case studies, the bursting of bubbles and the challenges to received wisdom.

December 16, 2013

Book Review: The Emergent Workplace

by Mark Eltringham • Comment, Facilities management, Workplace design

Looking for patterns in the mash
© Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.

December 13, 2013

One of the most important things we need at work is shelter from the storm

by Nigel Sikora • Comment, Workplace design

The challenge of providing the optimum level of acoustic performance in an office is one of those issues that everybody accepts is very important, has at least some understanding of and has a degree of awareness of the solutions. Yet it has proved to be one of those intractable issues that suffers both from some important misperceptions and which also has to be balanced against other challenges when it comes to designing offices, not least the most significant trend of the past twenty or thirty years, namely the shift to open plan working. At the same time we have seen a shrinking of workstation footprints and the greater use of mobile phones and other technology. All of these changes have focussed attention on workplace acoustics – currently one of the most talked about issues in the workplace, and visual privacy – one of the least talked about.

December 6, 2013

Businesses missing the potential of property to benefit performance says BCO

by Sara Bean • Facilities management, News, Workplace design

The UK spent an estimated £28.5 billion on offices in 2012 – outstripping business expenditure on legal services (£24.3bn), accounting (£14bn) and insurance services (£23.8bn). Yet despite this, nearly three fifths (57%) of 250 senior executives from large organisations in a recent poll said property issues are not regularly discussed in the boardroom and responsibility for property is still likely to fall outside management teams. The research, carried out by the Centre for Economics and Business Research (Cebr) and Populus, found businesses take a very cost-centric view towards the workplace. Although almost three-quarters of organisations were constantly analysing and assessing whether their space is being used efficiently, cost was still found to be the most important factor in assessing the office’s performance (73%). More →

December 1, 2013

Case study: dPOP’s jaw-dropping new offices light the road ahead for Detroit

by Rob Kirkbride • Case studies, Facilities management, Flooring, Furniture, Workplace design

If you think you know what’s going on in Detroit based on the stories of the city’s financial woes and pictures of some crumbling buildings, it is worth a visit to the offices of dPOP, the two month old design firm with origins in creating the award-winning office spaces for Quicken Loans and its family of companies.The design firm’s space in the basement of a long defunct Detroit bank embodies what being from the Motor City is all about — being tough, but talented; gritty yet glamorous; fun with a funky twist.They design like they don’t care what you think — and that might just be true. Their own offices and those they created for the 11,000 workers that were moved from divergent suburban sites to the center of Detroit are bold, bright and fun. Most of all fun. But the result is spectacular.

November 26, 2013

Control over their work space helps satisfy people’s basic emotional needs

by Annie Gurton • Comment, Workplace design

In the second of two pieces to mark the seventieth anniversary of Abraham Maslow’s ‘hierarchy of needs’ Annie Gurton writes: Workers need an element of control in their surroundings. As Maslow said in the 1940s, humans are fundamentally, simple creatures. We need air, water, food and security, but along with those basic physiological needs we have a set of emotional needs. If these are not met we do not die, but we become emotionally distressed. When it comes to designing office space, it is important that our basic emotional needs are met if we are to feel happy. Workers need to have privacy yet feel connected to others. They need to have a sense of community yet feel that they are respected.