First impressions count when it comes to office reception areas

First impressions count when it comes to office reception areas

by • Facilities management, News, Technology, Workplace design

First impressions count when it comes to office reception areas

Two out of every five people (40 percent) claim their perception of a company or brand has been negatively affected by their experience in the corporate lobby or reception area. Of 2,000 US and UK office workers surveyed in Proxyclick’s annual ‘Office Worker Bugbears’ survey, over 70 per cent (71.48 percent) cited unfriendly receptionists, followed by over half (53.78 percent) naming a lacklustre welcome as top reasons for their bad experience. ‘The Integrated Visitor Experience’, a white paper which explores integrated building, security and workplace management technologies, claims that visitors can feel a culture the moment they walk through the door to an office. Gregory Blondeau, Founder of Proxyclick, said: “Not five to ten years ago, the visitor experience did not really exist, the basic process simply covered how someone is received in a building or premises and how they’re able to move around. Today, the rise of smart buildings, developments in automation, open application programming interface standards and cloud technology, have changed the game.”  Click the link to download the ‘Integrated Visitor Experience’ white paper.

How to measure the impact of biophilia on individual performance

How to measure the impact of biophilia on individual performance

by • Features, Wellbeing, Workplace design

The improvement in well-being and performance in the workplace are economic and social critical factors since the loss of productivity for companies means a cost of up to US$ 550,000 million per year. Numerous studies affirm that biophilic design, defined as a response to the inherent need of human beings to be in contact with nature, in the workplace improves productivity and user well-being. As Lord Kelvin said, if you cannot measure it, you cannot improve it, so the challenge that arises is how to objectify and quantify rigorously the features that improve productivity and wellbeing in spaces designed with biophilia in mind. From this, it is necessary to go a step further and objectify the design criteria serving as an operator for performance and wellbeing in design practice.

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It’s better for you to be busy + A new era for commercial property? + Changing behaviour by design

It’s better for you to be busy + A new era for commercial property? + Changing behaviour by design

by • Facilities management, Features, Property, Technology, Workplace design

In this week’s Newsletter; The commercial property sector heads off in a new direction; why busier people tend to look after themselves more; executives love Big Data but have no idea what to do with it; procrastination isn’t all bad – read why right now, don’t put it off; changing benhaviour by design isn’t as easy as some might think; a Shakespearean take on tech addiction; and how local innovation fuels global design trends.  You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; dowlnload the new issue of Work&Place; visit our  events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories. And don’t forget to subscribe – the form is there on the left.

The horrors and harmonies of workplace hierarchy

The horrors and harmonies of workplace hierarchy

by • Comment, Technology, Workplace design

I am a child of the seventies, and one of my favourite shows when I was just a tyke was The Jeffersons. For those not familiar with The Jeffersons, it was about a black family in New York City who had, through ambition and entrepreneurship, ‘made it to the top’. George Jefferson, the patriarch, was a bolshie character. Hijinks usually ensued. But what stuck with me about that show was the catchy theme song, Movin’ On Up. The lyrics were ‘I’m movin’ on up, to the upper east side, to a deluxe apartment in the sky… I finally got a piece of the pie.’ Growing up in suburbia, this was probably the first time that I learned the idea of a penthouse, and the notion that the higher up the building, the more important you were. It wasn’t until I was about age eight that I realised the word wasn’t ‘high-archy’, but ‘hierarchy.’

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Shift to agile working held back by ageing technology

Shift to agile working held back by ageing technology

by • Flexible working, News, Technology, Workplace design

The digital transformation of organisations and a shift to agile working is being held back by a reluctance to invest in new technology, according to a new report from Citrix and Capita.  The Workplace agility report claims that legacy applications are delaying digital transformation of the entire organisation for more than half of respondents (56 percent) of the 200 CIOs who took part in the study. The report also claims that the inability to introduce new tech also restricts the uptake of new ways of working and the creation of agile working environments.

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Change of mindset can transform workplace performance says Smart Summit

Change of mindset can transform workplace performance says Smart Summit

by • Events, Facilities management, News, Wellbeing, Workplace, Workplace design

Change of mindset can transform work performance says Smart Summit

Changing mindsets and the workplace through co-creative leadership was the theme of the latest Quora Smartworking Summit which took place this week at ExCeL London. Hosted by Quora’s Managing Director John Blackwell, the event featured a distinguished group of senior leaders who discussed under Chatham House rules, how they have helped change their organisation’s mindsets using leadership styles aimed at achieving successful work performance transformations.

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A changing world with inbuilt human obsolescence defines first day of CoreNet Global

A changing world with inbuilt human obsolescence defines first day of CoreNet Global

by • Facilities management, News, Property, Technology, Workplace design

The  forces that are changing the world, from AI and the current digital and technological transformation, to the short and long-term implications of Brexit, provided many of the key lessons during the first day of the CoreNet Global Summit in Madrid.

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Sociable Gen Z prefer to work in a communal workplace rather than home

Sociable Gen Z prefer to work in a communal workplace rather than home

by • Facilities management, Flexible working, News, Workplace, Workplace design

Sociable Gen Z prefer to work in a communal workplace rather than homeGeneration Z, the latest generation of workers to enter the workplace (aged 18-24) are social creatures a new report suggests, preferring to work in an office environment, with only 8 percent thinking they work best from home compared to 20 percent nationally. However, putting aside the assumption this is because they’re sharing a cramped flat or living with parents, even within the office environment, the vast majority (81 percent) think social and communal areas are important workplace facilities compared with only 64 percent of all employees and 58 percent of Baby Boomers. (more…)

It is not particularly easy to change human behaviour by design

It is not particularly easy to change human behaviour by design

by • Comment, Facilities management, Workplace, Workplace design

virgin media designMany of the techniques employed by modern illusionists rely on a thorough grounding in the research of psychologists. They’re not alone in standing on the shoulders of academics to bend people to their will. Many of our beliefs about the workings of our society and workplaces and their design are based on this sort of manipulation. It’s telling that the growth of consumerism in the 20th Century, especially after the War when we first began to move from a needs based economy to one fuelled by desire, was driven by the ideas of Sigmund Freud’s nephew. Edward Bernays became the ‘father of PR’ by popularising his uncle’s theories in the US then applying them to mould the subconscious desires of the American masses. He did this not just in the name of commerce but also in that of politics because he believed that society was becoming increasingly irrational, immoral and dangerous.

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The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

The failure of flexible working + Bridging the workplace gap + The uncomfortable truth about sitting

by • Facilities management, Features, Flexible working, Technology, Workplace design

In this week’s Newsletter; how half of all our tasks will be performed by AI sooner than you might think; LinkedIn’s new London offices; the great failure of flexible working; Steelcase’s latest acquisition; Europe’s first building to achieve the WELL Platinum standard; Jonathan Hindle on improving workplace interactions; Jim Ware on finding the right place to meet; and Chris Kane on how to bridge the gap between people and places in a modern context. You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; visit our  events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

When workplace strategy builds bridges between people and place

When workplace strategy builds bridges between people and place

by • Features, Technology, Workplace, Workplace design

The world of work is changing rapidly and profoundly in a way that we haven’t seen since the time of the industrial revolution. Yet even as we stand at a momentous, game-changing inflexion point, the 21st century workplace strategy sector is still dithering about whether to join in the revolution. They are like the industrial mill owners of 19th century England who adopted a ‘make do and mend’ approach to business and failed to invest in new technology only to be forced out of business by foreign competitors who had invested in radical new, state of the art technology.Today the technological game changer is digital technology rather than weaving technology, but the effect is the same. Unless the workplace strategy sector embraces change and builds bridges between the ‘people’ side of the business and the ‘place’ side with other workplace specialists, their industry will become as dead as a dodo.

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Steelcase announces acquisition of Orangebox

Steelcase announces acquisition of Orangebox

by • Company news, Furniture, Workplace design

Steelcase Inc. has announced the acquisition of Orangebox Group Limited, a UK-based designer and manufacturer of furniture for the changing workplace, the latest in a rapid expansion of products designed for the new ways people work. Established in 2002, in the village of Hengoed, South Wales, Orangebox created a concept they call “Smartworking” – solutions designed to foster collaboration and change cultures, while improving efficiency.  The company’s portfolio includes high performance seating systems, meeting room furniture, architectural pods for visual and acoustical privacy.

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