August 2, 2016

Seven workplace stories we like and think you should read this week ⁰

by Mark Eltringham • Architecture, Comment, News, Property, Workplace, Workplace design

1 The next big thing in office design is not what you think but is certainly a sign of the times, according to a story in Inc; it is bullet proof office screens. 2 An exhibition in London offers up spectral images of abandoned buildings from the Soviet era. 3 We’ve been saying for a while that Millennials don’t exist as a separate species, but perhaps not as powerfully as Adam Conover does in this talk delivered, ironically, at a conference focused on marketing to Millennials 4 Maybe the UK Government has finally discovered that an awful lot of people live outside London as it announces the creation of three large civil service ‘hubs’ in Liverpool, Leeds and Manchester. 5 Philip Tidd of Gensler powerfully offers up an inconvenient truth for the UK workplace. 6 More evidence that the Brexit vote was largely a general protest vote rather than a specifically anti-EU vote from the What Works Centre for Wellbeing. 7 A letter to the FT from construction industry leaders urges the UK to maintain its role as a leader in tackling climate change.

July 30, 2016

Office work not as bad as smoking + New age of reason + Productivity gap ⁰

by Sara Bean • Architecture, Facilities management, Newsletter, Workplace, Workplace design

In this week’s Newsletter; Mark Eltringham suggests reading the source material behind the latest sitting is the new smoking guff; and celebrates a new age of reason in workplace design. New evidence that giving employees more control over workplace design is the most important contributing factor to their wellbeing; businesses ready to embrace the workplace robot; and the UK economy still to address productivity and digital skills gaps. Third of parents struggle to find childcare across the summer holidays; retaining ‘passporting’ rights to the single market vital for the City during Brexit negotiations; rising over 50s population of workers suffer discrimination; and researchers confirm the imminent demise of the ‘nearly useless’ desk phone. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 28, 2016

Working in an office is NOT as bad as smoking, whatever you might read ⁰

by Mark Eltringham • Comment, Knowledge, Wellbeing, Workplace, Workplace design

There is a lurid headline in today’s Telegraph proclaiming that ‘Working in an office is as bad as smoking’. It’s been picked up by a number of other news outlets, has been splashed all over search engines and will no doubt join the stream of misleading narrative that distorts the subject and encourages designers to come up with nonsense like this. So, in an almost certainly vain attempt to close the sluice gates, we would encourage people to read the source material. In this case that is a piece of research in The Lancet medical journal published yesterday. What the report actually concludes is that ‘in addition to morbidity and premature mortality, physical inactivity is responsible for a substantial economic burden. This paper provides further justification to prioritise promotion of regular physical activity worldwide as part of a comprehensive strategy to reduce non-communicable diseases’. In other words, it supports an existing, well understood conclusion.

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July 26, 2016

Workplace design that hands people control is the key to their wellbeing ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace design

Giving employees more control over workplace design is the single most important contributing factor to their wellbeing, according to a new study. The Workplace & Wellbeing report examines the workplace design factors that influence wellbeing. The research team discovered that an invitation to participate in the design of the work environment raised levels of wellbeing, although increasing the level of participation did not necessarily increase the level of wellbeing. The research was led by the Royal College of Art’s Helen Hamlyn Centre for Design in partnership with architects Gensler and supported by a consortium of leading industry names: Milliken, Bupa, Royal Bank of Scotland, Kinnarps and Shell. The context for this project lies with a current ‘wellbeing deficit’ in the workplace which means absence from work costs the UK economy more than £14 billion a year according to the Confederation of British Industry.

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July 25, 2016

Outmoded desk phone will disappear within next couple of years ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

A new survey has confirmed the imminent death of the ‘nearly useless’ desk phone, which while still in evidence within many organisations, is believed by one third of workers will disappear in two to three years. With both corporate and remote workers increasingly away from their desks, 65 percent already have a ‘desk phone optional’ work environment and over half (59 percent) believe the desk phone is outdated. The 2016 Report on Business Communications in the Era of the Anywhere Worker, by Dialpad, among end users to executives, on cloud communications adoption rates and expectations, also found that businesses of all sizes are adapting to the “anywhere worker” movement and as employees increasingly rely exclusively on mobile technologies, the organisations they work for are quickly evolving to meet their mobility demands and prepare for more anywhere workers in the future. In fact, 84 percent of responding companies already have remote workers.

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July 22, 2016

The people centric urge to personalise space helps firms to engage employees ⁰

by Paul Goodchild • Case studies, Comment, Wellbeing, Workplace design

In America at least, the great symbol of corporate conformity is the office cubicle. Satirised in the Dilbert cartoons and a staple in any movie about the degrading aspects of modern working life, the cubicle provides a perfect shorthand way of portraying an individual crushed by the corporate jackboot. Yet what these things miss is the propensity of people to personalise their surroundings and claim a space as their own, even if only for the short time they may be there. This seems to be particularly the case when it comes to office design and so we were much taken with this blog which lists the most far out and quirky ways people in the US have found to personalise their cubicles. Of course the need and urge to personalise space are not limited to the US. We often find in the course of our own installations that the first thing people do when they occupy an office for the first time is to personalise their space.

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July 21, 2016

Offices not yet smart enough to support new ways of working ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Employees believe their workplace is not making best use of latest technology, but expect this to improve as remote work begins to provide both quality of life and productivity benefits. In the latest Future Workforce Survey conducted by Dell and Intel, nearly half of global employees believe their current workplace is not smart enough, while 42 percent of millennial employees say they are willing to quit their job if technologies are not up to their standard. The research suggest that the addition of collaborative tools and innovations such as internet of things (IoT) and Virtual Reality (VR) will soon become vital to the workplace. According to the poll of nearly 4,000 full-time employees in ten countries, over half (57 percent) believe they will be working in a smart office within the next five years, while 51 percent believe that better technologies will make face-to-face meetings redundant within the next five years.

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July 20, 2016

We need to keep a more open mind about open plan office design

by Maciej Markowski • Comment, Facilities management, Workplace design

Most people will be aware that there has been an historic and enduring debate about whether open plan offices are a good or a bad thing. Past articles whether in the Guardian, Dezeen or across the pond in the Washington Post would typically suggest that they diminish productivity and foster a number of other workplace ills. However introducing open plan design principles into your office is almost certainly a good idea. You really just need to make sure that you provide your employees with a choice of settings that allows them to work somewhere that suits the task in hand whether it’s space for concentration or privacy for confidential conversations in order to make it work. It’s a complex and contentious issue so it’s worth asking where open plan works and where it really doesn’t. If you ask many employees working in open plan offices what is bothering them, they’ll probably tell you two things: that they cannot focus and they have no privacy.

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July 20, 2016

Public health body calls for vaping rooms and extra breaks for e-cigarette users ⁰

by Mark Eltringham • Legal news, Wellbeing, Workplace, Workplace design

For those who recall the endless arguments about the rights of smokers and non-smokers that took place both before and after the ban on smoking in public places, the news that Public Health England has advised employers to set up vaping rooms for e-cigarette users will have a familiar feel. The governmental body claims that employers should make it comparatively easier for people to vape in an effort to persuade more smokers to kick their tobacco habit in favour of vaping, which it claims is 95 percent safer. While it acknowledges that smokers are commonly obliged to huddle outside buildings to indulge their habit, the advice suggests that being forced to vape outdoors as well only serves to “undermine their ability to quit smoking”. The advice suggests that of the 2.8 million people who now vape in the UK, the overwhelming majority are former smokers. However, although their habit is less harmful than tobacco smoking, employers treat both groups in the same way.

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July 18, 2016

Opportunities and challenges crystallise for smart cities and buildings ⁰

by Mark Eltringham • Case studies, Cities, Facilities management, News, Workplace design

Global law firm Osborne Clarke has released its fourth research report on smart cities and the future of the built environment. The new edition addresses a number of key issues related to the built environment and poses what it suggests are the two key questions: How can the built environment become smarter? And what are the challenges and obstacles that might prevent this from happening? The report looks at case studies cross Europe and interviews experts in an attempt to discover how smart built environments ‘leverage data, new technology and innovative and collaborative thinking to deliver services that benefit citizens’. The report concludes that a fundamental shift in thinking is already well underway but it is patchy and still faces a large number of major obstacles, not least a silo mentality in decision making which restricts the ability of organisations to innovate and achieve results across a broad base of objectives.

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July 14, 2016

Google and LinkedIn reach agreement on enormous office swap ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

In March, we reported on the stumbling blocks faced by Google in its plans to create a vast new home for itself in Silicon Valley, not least resistance from local authorities in California and the problems associated with neighbouring land owned by LinkedIn. Now, according to a report in the Silicon Valley Business Journal, it appears the noisy neighbours have come to a deal to swap large chunks of real estate. According to the report, Google will acquire all of LinkedIn’s existing land in the Mountain View area, which consists of LinkedIn’s existing 370,000-square-feet headquarters and eight acres of land LinkedIn had set aside for turning into new office space. LinkedIn will now relocate its headquarters to four office buildings in the area currently owned by Google to create a new 750,000 sq. ft. portfolio. The deal represents a win-win for both parties with LinkedIn doubling its existing space without the costly need to build new offices, while Google finally gets the chance to realise its dream of building the quirky campus designed by Heatherwick Studio and Bjarke Ingels.

July 14, 2016

Beyond Monoculture: how design eats strategy for breakfast ⁰

by Mark Eltringham • Insight Briefings, Premium Content, Workplace design

The idea that ‘culture eats strategy for breakfast’ holds a grip on our imagination and tends to be misunderstood in equal measure because at first glance it seems to suggest that strategy is less important or can be trumped by culture. In fact what Peter Drucker, who is the man commonly held to be responsible for saying it, identifies is that the two must go hand in glove. A strategy that does not heed culture is more likely to fail. A culture without strategy quickly becomes unanchored. The same need for balance is evident in the way we develop workplace strategies. Without understanding culture and knowing how a workplace can both reflect an existing culture and prompt a shift, the strategy runs the risk of becoming undone, or failing to fully meet its objectives. This link between culture and workplace strategy and design has never been more important than it is right now as the old bonds of time and place that once tethered people to an employer have loosened and dissolved. These issues are explored in our new Briefing, produced in partnership with Boss Design.