November 30, 2015

Six hour working day + WeWork London plans + Megacities & COP21 ⁰

by Sara Bean • Environment, Facilities management, Public Sector, Technology, Workplace design

In this week’s newsletter; Mark Eltringham argues the six hour working day is a deeply conservative idea, dressed up in radical clothing; Matias Rodsevic says it’s important to understand what employee engagement actually means and Darren Bilsborough identifies seven separate layers or “skins” of workplace productivity. As COP21 gets underway, there’s evidence that Megacities are taking the lead in climate action, WeWork unveils its latest plans to dominate London; three new reports reveal technological confusion in the workplace; and a study says the Government’s challenge is how best to match its commitments with its resources. You can also download the new issue of Work&Place and access our first Insight Briefing, produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 24, 2015

WeWork announces latest plans to dominate London’s commercial property scene ⁰

by Mark Eltringham • Flexible working, News, Property, Workplace design

Coworking giant WeWork has announced three new deals as it seeks to become the major player in London’s commercial property market. The firm, founded by Adam Neumann in New York in 2010, has made no secret of its plans for London as we reported earlier this year. The office space provider already has six London locations which it lets out to members (not tenants) who have access to the network of 57 locations in 17 countries on flexible terms via an app. According to a report published this week in Estates Gazette it is now set to add another 1 million sq. ft. to its portfolio in the capital with locations on City Road, Waterhouse Square and Docklands. The plans were announced to coincide with the launch of its largest London centre at Moor Square designed by Oktra. The company has also announced that it intends to launch its WeLive residential property concept in London in the near future following its successful launch in New York.

November 23, 2015

Two thirds of managers have little idea what their organisation’s strategy is ⁰

by Mark Eltringham • Facilities management, News, Workplace, Workplace design

While facilities and human resources managers continue to agonise over their lack of strategic influence, a new study from researchers at the London Business School and MIT confirms what cynics may have suspected all along; a significant number of senior managers don’t have any real idea what their organisation’s strategy is in the first place. According to the study of 11,000 senior executives and managers from 400 companies worldwide, only around a third of respondents were able to correctly identify their employer’s main strategic priorities. “We asked people to list their company’s top three to five priorities”, says Rebecca Homkes, a fellow of London Business School, who led the study. “Even with five tries, on average only around 50 per cent could list the same one priority and only a third can list their firm’s top three priorities. For firms to execute a strategy well, that strategy must be clearly communicated and understood throughout the organisation.”

November 23, 2015

The benefits of peeling back the layers of the workplace onion ⁰

by Darren Bilsborough • Comment, Flexible working, Technology, Workplace, Workplace design

The onion metaphor is normally used to describe the layers which must be peeled away to get to the all-important “core” of a problem or issue. The biggest question that is normally asked with respect to choosing office space based on the promise of improved productivity, is quantifying the value of the various initiatives that might be contemplated or proposed. I can’t help but think of how complex that question is due to the many “layers” there are to work through to get to a final quantifiable answer. In its most simple form the question of productivity in the workplace, is confined to how staff utilise their time to undertake the tasks or duties that correspond to expected output. But of course it is not only their use of time, but the environmental influences associated their environment, both in the workplace, its surroundings (the actual building and the precinct in which it is located) and their method of travel to the office.

November 9, 2015

Last chance to book next week’s Worktech London at a discounted rate ⁰

by Mark Eltringham • Events, Facilities management, Flexible working, News, Technology, Workplace design

In just over a week’s time, Worktech, the international conference series on the future of work, workplace and technology will return to Level 39 – Europe’s largest technology accelerator space. The event will bring together over 350 of the biggest and brightest names to debate, discuss and divulge the latest thinking on the future of work. Companies booked to attend include ANZ, AON, Allen & Overy, Arup, Barclays, Cabinet Office, Catlin, Central Working, Cisco, Deloitte, Deutsche Bank, Diageo, Discovery, Ebay, EE, Ernst & Young, GlaxoSmithKline, Goldman Sachs, IKEA, ITV, International Group for Environment and Development, Kings College London, Lenovo, McKinsey, Microsoft, National Grid, Royal Bank of Scotland, Schroders, Sonos, UBS, Vasakronan and Vodafone. Worktech15 takes place on 17th and 18th November and Insight readers can enjoy discounted tickets.

November 9, 2015

Business success is progressively less related to employment levels ⁰

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

If you want to understand exactly how the economy has changed over the last few decades, one of the most important statistics is also one of the least remarked upon. It is the growing disconnect between a firm’s earnings and the number of people it employs, a statistic that puts paid to the lie that people are an organisation’s greatest asset. Once upon a time, of course, there was a direct correlation of one sort or another between the a firm’s revenue and the number of people it employed and consequently the amount of space that it took up. This was especially true for the world’s great manufacturers and other industries engaged in what was once proper work; moving, creating, destroying and maintaining things. Growth and success meant more employment and more space. There were economies of scale but the upshot was more or less an arithmetic progression in employment based on earnings.

November 4, 2015

Commercial property owners not keeping up with changing needs of tenants ⁰

by Mark Eltringham • Flexible working, News, Property, Workplace design

A new study from Northumbria University, sponsored by serviced office provider Citibase, claims that the owners of commercial property in the UK stand to lose out on £4.8 billion over the next decade because they are failing to adapt to the changing needs of tenants for more agile spaces. The study claims that property owners in 27 towns and cities in England, Wales and Scotland are already missing out on £325 million annually and paying out another £170 million on holding cost and there are stark differences between the prime and secondary office sectors. The report, Taking Stock: Secondary opportunities and the agile future, claims that out of all total empty stock calculated, only 10 percent of vacant office space is prime, the other 90 percent is secondary. The secondary sector currently has an estimated 26.4m sq ft of office space vacant compared to just 3m sq ft of empty stock in the prime market.

November 2, 2015

Insight Briefing: the growth of agile workplaces in the UK public sector ⁰

by Mark Eltringham • Flexible working, Insight Briefings, Premium Content, Public Sector, Workplace design

The process of transforming the UK’s public sector estate may have begun under the last Labour administration but it’s fair to say that change really began to kick in as a consequence of the austerity programme initiated by the current administration. Central Government departments and local authorities had already started exploring new ways of owning and occupying their property in the same way as their private sector contemporaries. Now they were incentivised to respond to an administration that was not only prepared to cut their budgets but was introducing frameworks and legislation that encouraged them to innovate and pioneer a new generation of agile workplaces. In our first Insight Briefing, produced in partnership with Connection, we look at how these forces for change have catalysed a new approach and challenged the idea that innovation in workplace design and management is primarily the preserve of the private sector.

November 1, 2015

Firms use workplace improvements to invest in their human capital ⁰

by Neil Franklin • News, Workplace, Workplace design

A survey by CoreNet Global and Cushman & Wakefield claims that 88 percent of EMEA corporate real estate professionals are actively investing in workplace improvements, and 95 percent are addressing workplace technology as part of those upgrades. The results emphasise the importance of human capital, suggesting that factors such as office environment, flexible working and company culture continue to be seen as critical to attracting and retaining talent. The global Talent Agenda Survey, completed by 250 respondents, addresses how occupiers are managing their talent pool against an ever-changing and unpredictable business environment. The survey focused on categories such as the cost of human capital and its value; the key challenges relating to talent access, assembly and retention and the critical role that real estate plays in workplace innovation, efficiency and talent retention.

October 29, 2015

Facilities management must become more strategic or risk becoming irrelevant ⁰

by Mark Eltringham • Facilities management, News, Technology, Workplace design

A new report claims that there are persistent and well-founded perceptions at boardroom level that facilities management is a support function with little or no strategic relevance and that this poses a serious risk to the discipline. While this may raise few eyebrows amongst those who have been aware of the problem for many years, what is startling is that the report comes from the International Facilities Management Association. The report, Redefining the Executive View of Facility Management, authored by Richard Kadzis, highlights the long reported mismatch between this perception and that of facilities managers themselves who believe they represent an industry that continues to adapt to a changing world and add value to the organisation. Conversely, senior executives see FMs as ‘glorified custodians’ whose performance should be measured in terms of the money they save the organisation.

October 27, 2015

Study links green building design to higher cognitive performance ⁰

by Mark Eltringham • Environment, Facilities management, News, Workplace design

People who work in well-ventilated offices with below-average levels of indoor pollutants and carbon dioxide have significantly higher cognitive functioning scores in crucial areas such as responding to a crisis or developing strategy than those who work in offices with typical levels. That is the headline finding of a new study from the Harvard T.H. Chan School of Public Health’s Center for Health and the Global Environment, SUNY Upstate Medical University, and Syracuse University published this week in the journal Environmental Health Perspectives.The researchers looked at people’s experiences in “green” vs. “non-green” buildings in a double-blind study. The findings suggest that the indoor environments in which many people work daily could be adversely affecting cognitive function-and that, conversely, improved air quality could greatly increase the cognitive function performance of workers.

October 22, 2015

Seven ways to make your office work for different workstyles ⁰

by Brittney Herrera • Comment, Flexible working, Wellbeing, Workplace design

The conversation around office space is shifting. Baby Boomers brought us cubicles, and as millennials joined the workforce, so did the trend of a collaborative, open office. Now, as Generation Z begins to make its way into the workforce, it’s more important than ever to make sure that your office appeals to all generations, and more importantly, all work styles. This trend is taking off in companies of all sizes and types. To begin, study the culture, brand, demographics and interactions of employees and you’ll find that people want to move throughout the day and change their work setting based on tasks. This can be applied to all organizations on different scales. Providing the right environment for unique tasks has the power to energize teams, reinforce the culture and allow for serendipitous interactions all at once.