June 30, 2015

Settings, silence, serendipity, wellbeing and other lessons from Neocon

by Paul Goodchild • Comment, Events, Furniture, Workplace design

The trick with visits to exhibitions like Neocon, the huge office design event which has just wrapped up in Chicago, is to stay focussed on the wood as much as the trees. So as well as identifying new products, you can also work out the themes pursued by the exhibitors and organisers which are invariably based on the ideas they are currently discussing with their clients. The show becomes a microcosm of what is happening in the outside world. At this year’s Neocon, some of the most readily identifiable themes included the dissipation of the workplace, the creation of work settings, privacy, ergonomics, wellbeing and serendipity. With the possible exception of the age old problem of ergonomics, these all relate to our changing relationship with work and workplaces, not least how we can work from anywhere and what this means both functionally and aesthetically.

June 30, 2015

Is the environment now a non-issue for building occupiers and managers?

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

This week, I took part in a series of debates in London and Manchester. The discussions, led by Rob Kirkbride of the US workplace design trade journal Monday Morning Quarterback, focused on workplace trends in North America and Europe, based on the issues that dominated the recent Neocon show in Chicago. This in turn is based on the premise that what suppliers talk about when they present their products in public reflects what their clients are saying to them. However, one subject we didn’t cover in any detail was the environment, because nobody was talking about it very much at Neocon. Indeed nobody seems to talk about it very much at exhibitions anywhere these days. While few would deny that sustainability is an important subject, could it be that it is now something of a non-issue for building occupiers and their suppliers?

June 29, 2015

Beyond agile working: the six factors of knowledge worker productivity

by Andrew Mawson • Comment, Facilities management, Flexible working, Workplace, Workplace design

Whilst the world has focussed heavily on the asset productivity of offices over the last 30 years, reducing the cost of offices per head, often using agile working as a tool for achieving this, it’s becoming clear that the mobility afforded by the latest technology products can be used to aid Knowledge Worker productivity. Knowledge work plays an increasingly large part in the economic fortunes of developing countries. Indeed the vast majority of people working in AWA’s client organisations are Knowledge Workers. Over the last 30 years we’ve seen a gradual shift from manufacturing to service and now to knowledge based industries. Knowledge Workers are broadly speaking ‘people who think for a living’. Whilst the concept of ‘productivity’ in manufacturing and service industries is well understood it is barely understood at all for knowledge based sectors.

June 28, 2015

The latest issue of Insight weekly is now available for you online

by Sara Bean • Architecture, Environment, Facilities management, Furniture, Newsletter, Work&Place, Workplace design

In this week’s issue; Mark Eltringham on the challenge for FMs in managing buildings not of their own making; and why Charles Eames came to tire of his association with his famous lounge chair. Douglas Langmead explains how the patterns of work and place in the Middle East evolved differently from the west and Lee Parsons warns that not enough thought is given to creating workspaces that support knowledge circulation. We provide a gallery of the winners of this year’s RIBA awards; the CIPD and BIFM identify ways the office environment influence workplace performance, construction begins on the UK’s “greenest commercial building” and new DOH guidelines on creating a productive and healthy workplace. Subscribe for free quarterly issues of Work&Place and for weekly news via the subscription form in the right hand sidebar, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 25, 2015

The healthy workplace is now a matter of public policy in the UK

by Mark Eltringham • Legal news, News, Wellbeing, Workplace design

Promoting a culture that improves the health and wellbeing of employees is good management practice and leads to a healthy and productive workplace, according to the Governmental body charged with shaping policy and offering advice on health related matters in the UK. The National Institute for Health and Care Excellence (NICE), part of the Department of Health, has published a new set of guidelines on the issue and called on employers to do more to address the challenge of creating a productive and healthy workplace. According to NICE, workplace health is a significant public health issue with more than a million working people in the UK experiencing a work-related illness each year, leading to around 27 million lost working days and costing the economy an estimated £13.4 billion.

June 25, 2015

Employers lagging behind the workplace revolution say CIPD and BIFM

by Sara Bean • Facilities management, News, Workplace, Workplace design

There is strong and mounting evidence on how organisational culture and the workplace environment influence the quality of our work and working lives. This is according to a major new joint report by the CIPD and BIFM, In Search of Better Workplaces, which forms part of a wider initiative, The Workplace Conversation, an ongoing collaboration between the FM and HR bodies, which explores the evolution of the working environment and what the future of the workplace looks like. The report says that to make the purpose of workplaces clear a completely different approach is required, individual to an organisation, and which reflects what it is trying to achieve and how it wants to achieve it. It adds that good workplace design should be available for everyone and not the sole preserve of cash-rich private sector organisations. There is a range of starting points and organisations should take steps that are the right size for them.

June 23, 2015

A gallery of the workplace winners of this year’s RIBA Awards

by Mark Eltringham • Architecture, News, Workplace design

The full list of regional winners of the Royal Institute of British Architects (RIBA) Awards for 2015 has been finalised. The list of 37 winners will now go on to compete for the Stirling Prize in October. This year’s list is dominated by London projects, as is often the case, but also by homes whereas last year they were dominated by large scale projects, especially The Shard. We’ve rounded up a gallery of the major workplace projects in the list for England and Wales with some notes extracted from RIBA’s own commentaries (so don’t blame us). Each entry is hyperlinked for you to discover more about the project. Unfortunately, the regional winners for Scotland and Northern Ireland are not well served by their respective websites, which is a particular shame given the success Scotland in particular has in terms of the number and apparent quality of its winning projects.

June 23, 2015

Design must support knowledge circulation in the next generation workplace

by Lee Parsons • Comment, Knowledge, Workplace design

Businesses thrive because of their workforces, and the ideas, work and creations they bring to an organisation. But despite the fact that sharing knowledge and thoughts is vitally important, most designers focus on providing individual space for workers, while little thought is given to creating spaces that support knowledge circulation. Separate offices for one or two people, cubicles and individual desks are just some of the factors included in what is perceived to be an average building, but very often is the reason why there is a lack of knowledge sharing and co-creation. New methodologies are emerging on how to get the most out of employees, by providing an environment that encourages them to work together. These new strategies, such as swarm intelligence, place focus on the entire workforce rather than the individual, encouraging them to work together and share their knowledge and ideas.

June 21, 2015

The latest issue of Insight Weekly is available to view online

by Sara Bean • Facilities management, Flexible working, Furniture, Newsletter, Wellbeing, Workplace design

In this week’s issue; Dan Callegari argues the importance of creating a working environment that is inherently flexible enough to meet the needs of everybody; and Mark Eltringham lists the award winning products from the recent Neocon workplace design convention in Chicago. A new US report finds Generation Y isn’t as tech savvy as it’s made out to be; Regus research discovers many workers are afraid that working from home will mean they grow lonely, overweight and stale; and muscular skeletal problems and mental ill health remain the main causes of workplace absence. In London, a new kind of workplace is unveiled as part of the London Festival of Architecture; an office built around a tree. Subscribe for free quarterly issues of Work&Place and for weekly news via the subscription form in the right hand sidebar, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 19, 2015

Well designed offices should create spaces suitable for everybody

by Dan Callegari • Comment, Flexible working, Workplace, Workplace design

The basis of the commonly held belief that offices are designed for extroverts seems to be that, because the primary goal of offices is to bring people together to work and because the de facto office design standard is open plan, then this makes them an ideal home for extroverts. They are parties to which everybody is invited, but at which the wallflowers are told to dance. There is something in this but it doesn’t tell the whole story. This is just as well because personalities are not so straightforwardly easy to categorise and the needs of everybody to collaborate or work alone – however extroverted they might be – vary throughout the day. The office remains endlessly complex and sophisticated and any simplistic notions about it and the things it does should be challenged with a cold, hard look at the facts and what is happening in the real world.

June 18, 2015

Gen Z workers will be far more conventional than commonly assumed

by Sara Bean • News, Technology, Workplace, Workplace design

Despite being the first generation of workers to boast ‘native’ digital skills, so-called ‘Gen Z’ is far more conventional than previously assumed. The coming generation of 16-19 years-olds who are fast approaching the jobs market will care far more about their workplace and their employer’s ethics than Gen Y, new research from recruiter Adecco claims. The research shows that long-term security is more appealing to Gen Z than short term perks; with gym memberships (12%), free technology (16%) and time off to travel (26%) rejected in favour of qualifications and job security; at 43 percent and 41 percent, respectively. However, the research does show they have strong personal ambition and high expectations from employers, with half of those surveyed expecting a promotion within their first year of employment and the same number expecting to move on from an employer within two years.

June 18, 2015

Facilities managers must focus more on people and less on buildings

by Mark Eltringham • Facilities management, News, Workplace design

A report from facilities management company Mitie claims that the design and management of too many workplaces are hampering the productivity of employees. Based on a survey of nearly 2,500 service sector staff carried out by Quora Consulting, the report comes to the perhaps unsurprising conclusion that facilities managers should prioritise people over buildings. The study found that younger workers are especially critical of their surroundings and working cultures. Two thirds of 20-29 year olds claim that their offices are not designed to optimise productivity. Finance and legal workers also feel let down by their workplaces with almost half claiming their workplaces do not optimise their productivity. These sectors were also emotionally disengaged with fewer than 35 percent identifying themselves as ‘emotionally attached’ to their workplaces.