July 22, 2015

OECD nations need to urgently address the coming digital workplace

by Mark Eltringham • News, Technology, Workplace, Workplace design

There is now an urgent need for the world’s growing number of digital economies to shift their focus to how they help people to manage their own transition to a new form of digital workplace. That is the main conclusion of a new report from the Organisation for Economic Co-operation and Development (OECD). The OECD Digital Economy Outlook 2015 claims that while most countries have moved from a narrow focus on communications technology to a broader digital approach, they now need to address the significant and growing risk of disruption in areas like privacy and jobs. The report – which covers areas from broadband penetration and industry consolidation to network neutrality and cloud computing in OECD countries says more should be done to offer information and communication technology (ICT) skills training to help people transition to new types of digital jobs.

July 21, 2015

Neocon highlights four of the world’s most important office design trends

by Neil Franklin • Comment, Events, Workplace design

We live in the Global Village, Marshall McLuhan’s idea from 1962 of an electronically contracted world in which attitudes, cultures and our political, business and legislative framework begin to pull together. Yet each nation is shaped by little differences. That is why the comedy programme The Office found an audience on both sides of the pond, but one that needed Wernham Hogg in Slough to become Dunder Mifflin in Scranton, Pennsylvania for it to work for the local audience. The central idea of the show has a universal appeal but needs a local voice. And what is true for The Office with a big O is also true for the office with a small o. This was the takeaway conclusion of a series of events staged in London and Manchester last week by Milliken and Humanscale. The touchstone for these events was a debate about the main conclusions of of June’s Neocon.

July 19, 2015

Weekly Insight on gender pay, green buildings, agile working and more

by Mark Eltringham • Architecture, Facilities management, Newsletter, Workplace, Workplace design

In this week’s issue; Mark Eltringham argues that the focus on a mythical gender pay gap, as repeated by the Prime Minister, obscures the real issues women (and a growing number of men) face; more evidence emerges to crush another myth, this time the one that equates the health impacts of sitting with smoking; the UK’s ‘greenest Government ever’ abandons its zero carbon buildings plans; Simon Heath questions the reported impact of robots on workplaces; Sara Bean on how firms are leaving remote working employees to fund their own kit; the under-reported and ongoing allure for employees of filthy lucre over flexible working opportunities; and the enduring suspicion of wearable technology in the British workplace. Subscribe for free quarterly issues of Work&Place and weekly news here, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 10, 2015

Local authority staff frustrated by poor quality working environments

by Mark Eltringham • Public Sector, Wellbeing, Workplace design

Employees at UK local authorities are frustrated at their poor quality working environments and councils are suffering as a result, claims a new study from the Royal Institute of Chartered Surveyors (RICS). Over two thirds (68 percent) of employees polled for the report claim their workplaces need to be upgraded and nearly all (92 percent) said they take the standard of workplace into account when deciding where to work. Furthermore, 80 percent of current employees claim they take the standard of working environment into account when making decisions about whether to remain in the current role. In an interview with LocalGov magazine, Paul Bagust, director of UK commercial property at RICS, also warned that short term cost cutting in the workplace is likely to be counterproductive in the long term.

July 7, 2015

‘World’s healthiest workplace’ is unveiled in Melbourne

by Mark Eltringham • Architecture, Case studies, Environment, Wellbeing, Workplace design

For some time now, the most talked about workplace issue has been wellbeing. Where once firms sought ways of using office design to solve a productivity puzzle, they are now increasingly concerned with the mental, psychological and physical health of employees. This is the case for most organisations but doubly so for those whose business is directly related to those issues, such as Melbourne based health insurance firm Medibank. The firm, Australia’s largest health insurer has moved to a new headquarters building in the Docklands district of the city and took the opportunity to create a space which it claims should be hardwired with the proactive principles of personal wellbeing and health with which its business is associated. The building has been designed by Hassell to meet these principles and includes a facility with outdoor sporting facilities, an edible garden and other green spaces.

July 6, 2015

Humans will remain at the heart of the emerging digital workplace

by Maciej Markowski • Comment, Flexible working, Technology, Workplace design

The speed of technological development over the last 30 years has been pretty mind blowing. Of course, some technologies came and went, for instance you would struggle finding fax machines in your office nowadays or people using Pagers to contact one another. It’s no wonder that in the early nineties futurologists predicted the death of the office. Technology was shaping the way we worked and was leading us away from office buildings towards a digital workplace. Yet videoconferencing hasn’t destroyed the need for business travel. Team meetings haven’t been abandoned because of messaging services like Yammer, Slack, Lync and Webex. We still do a lot of business face to face over coffee in a meeting room. Although technological advances have greatly improved the way we connect and do business, companies still appear to value human interaction.

July 6, 2015

World’s first 3D printed office building to be created in Dubai

by Mark Eltringham • News, Property, Technology, Workplace design

Could this be the shape of things to come? A Chinese 3D printing firm has announced that it has plans to print a fully functioning office in Dubai (where else?). The company, WinSun, will use a 20 foot tall printer to create the components for the 2,000 sq. ft. building which will then be assembled by hand. The local developers behind the scheme claim that the technology, once perfected, will cut project delivery times by as much as 70 percent, waste by up to 60 percent and labour by between 50 and 80 percent, compared to traditional methods of office construction. WinSun has a track record of printing affordable housing in its native country, but this is the first time that it has applied its large scale 3D printing technology to an office building. It also plans to print interior architectural elements and office furniture for the building.

July 4, 2015

Beyond agile working + Is the environment a non-issue? + Neocon review

by Sara Bean • Flexible working, Newsletter, Workplace, Workplace design

In this week’s issue; Paul Goodchild reviews Chicago-based office design event Neocon; Andrew Mawson describes a major new research project on knowledge workers and Dan Callegari argues the business case for green building design is changing. Mark Eltringham finds we are often best able to understand the way people function by using symbols of mechanisation; asks whether the environment could now be something of a non-issue for building managers and suggests employers like open plan offices because they allow them to keep an eye on what people are doing. We reveal that working while on holiday is fast becoming the norm for many workers and that new evidence is published on the positive influence of good ergonomics on performance. Subscribe for free quarterly issues of Work&Place and via the subscription form in the right hand sidebar for weekly news, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 1, 2015

Three ways in which the business case for green building design is moving on

by Dan Callegari • Architecture, Comment, Environment, Facilities management, Workplace design

The case for sustainable building design used to be based on two straightforward principles. The first was that buildings had to offer up some sustainable features to comply with the ethical standards of their occupiers. The second was that there was some financial benefit. Often these principles went hand in hand, especially when it came to issues such as energy efficiency. They remain the foundations of the idea of green building design and are applicable across a range of building accreditations such as BREEAM as well as standards relating to specific products and policies. Over the past couple of years, however, we have become increasingly aware of other drivers that might make us all re-evaluate how we approach sustainability. These drivers are based on a more sophisticated understanding of green building design and the benefits for all of those involved.

June 30, 2015

Settings, silence, serendipity, wellbeing and other lessons from Neocon

by Paul Goodchild • Comment, Events, Furniture, Workplace design

The trick with visits to exhibitions like Neocon, the huge office design event which has just wrapped up in Chicago, is to stay focussed on the wood as much as the trees. So as well as identifying new products, you can also work out the themes pursued by the exhibitors and organisers which are invariably based on the ideas they are currently discussing with their clients. The show becomes a microcosm of what is happening in the outside world. At this year’s Neocon, some of the most readily identifiable themes included the dissipation of the workplace, the creation of work settings, privacy, ergonomics, wellbeing and serendipity. With the possible exception of the age old problem of ergonomics, these all relate to our changing relationship with work and workplaces, not least how we can work from anywhere and what this means both functionally and aesthetically.

June 30, 2015

Is the environment now a non-issue for building occupiers and managers?

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

This week, I took part in a series of debates in London and Manchester. The discussions, led by Rob Kirkbride of the US workplace design trade journal Monday Morning Quarterback, focused on workplace trends in North America and Europe, based on the issues that dominated the recent Neocon show in Chicago. This in turn is based on the premise that what suppliers talk about when they present their products in public reflects what their clients are saying to them. However, one subject we didn’t cover in any detail was the environment, because nobody was talking about it very much at Neocon. Indeed nobody seems to talk about it very much at exhibitions anywhere these days. While few would deny that sustainability is an important subject, could it be that it is now something of a non-issue for building occupiers and their suppliers?

June 29, 2015

Beyond agile working: the six factors of knowledge worker productivity

by Andrew Mawson • Comment, Facilities management, Flexible working, Workplace, Workplace design

Whilst the world has focussed heavily on the asset productivity of offices over the last 30 years, reducing the cost of offices per head, often using agile working as a tool for achieving this, it’s becoming clear that the mobility afforded by the latest technology products can be used to aid Knowledge Worker productivity. Knowledge work plays an increasingly large part in the economic fortunes of developing countries. Indeed the vast majority of people working in AWA’s client organisations are Knowledge Workers. Over the last 30 years we’ve seen a gradual shift from manufacturing to service and now to knowledge based industries. Knowledge Workers are broadly speaking ‘people who think for a living’. Whilst the concept of ‘productivity’ in manufacturing and service industries is well understood it is barely understood at all for knowledge based sectors.