Facilities managers are smarter and more data driven than ever

Facilities managers are smarter and more data driven than ever

Facilities managers are responding to a range of macro influences such as changing demographics, the uptake of flexible working, new technology and social change by adopting a new way of looking at the workplace, claims a new report from CBRE.  The report claims to identify the major trends in facilities management, most important that people increasingly want to choose where and when they work and the effect this has on the physical workplace and its features, services and technology.

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Strong growth in office investment helps bolster European real estate market

Strong growth in office investment helps bolster European real estate market

Strong growth in office investment helps bolster European real estate marketTotal real estate investment in Europe decreased by 8 percent in the second quarter of this year, but there has been strong growth in the offices sector, with volumes totalling €29bn, compared to €24.1bn for the same period last year. Office investment for the first half of the year was also up 11 percent on the same period last year. Furthermore, investment into other areas, including healthcare and student accommodation, remained resilient, with volumes on par with that of last year and 6 percent up on the first half of 2017. Following a more subdued start to the year, the UK posted a strong second quarter. Total investment in Q2 2018 reached €19.9bn, driven by a record quarter for London City office investment. Jonathan Hull, managing director of Investment Properties, EMEA at CBRE commented: “Despite ongoing political uncertainties, the UK remains an attractive destination for European and global capital.”

Prague best city in the world for remote working, but Johannesburg has cheapest coffee

Prague best city in the world for remote working, but Johannesburg has cheapest coffee

New research has revealed the top 15 cities worldwide that are best for remote working and Prague is on top, with London ranked as the 5th best city in the world for remote workers. Inspired by the top 15 cities listed in InterNation’s Expat City Ranking Report, Powwownow analysed the cost of living, average monthly salary, internet speed, price of coffee, and cost of public transport in different places across the world. Cities were individually scored on each factor and ranked by the total number of points, to calculate the top 15 cities around the world. Calculating an overall ranking for each city, Prague was revealed to be the best city worldwide for remote workers. More →

Treating employees as workplace consumers could help improve productivity

Treating employees as workplace consumers could help improve productivity

Treat employees as workplace consumers to help improve productivity says reportEmployers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.

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CBI counsels a common-sense approach to managing staff during heatwave

CBI counsels a common-sense approach to managing staff during heatwave

CBI counsels a common-sense approach to managing staff in heatwaveAt the risk of stating the obvious, with the Met Office suggesting temperatures could reach their peak on Friday (27 July) in some areas of the UK, Britain’s largest employer organisation is encouraging companies to consider ‘a range of measures to keep employees comfortable during the heatwave’. Matthew Fell, CBI Chief UK Policy Director, said: “While the current hot spell has provided welcome fillip for consumer-facing sectors, large numbers of employees are feeling the heat as they carry out their day-to-day tasks, especially those working outdoors. Responsible employers take the welfare of their employees very seriously, particularly during this unusual weather. Companies can help keep their employees cool by considering a range of measures, from flexible working to help those with punishing commutes to relaxed dress codes, so staff feel more comfortable in their place of work. Ultimately a common sense approach is needed, as some employees will have less flexibility than others, for example those wearing safety equipment on construction sites. In all cases, staff should have easy access to drinking water as temperatures soar to help keep them healthy and productive.”

RICS and IFMA launch Procurement of Facilities Management statement to address “race to the bottom”

RICS and IFMA launch Procurement of Facilities Management statement to address “race to the bottom”

The Royal Institute of Chartered Surveyors (RICS) has today launched its first professional statement to ‘reduce risk, increase transparency and further trust’ in procurement in facilities management. The RICS Procurement of facility management, RICS professional statement, UK 1st edition, was worked on in collaboration with IMFA, and also the Chartered Institute of Purchasing and Supply (CIPS). RICS says it will be looking to make this a global professional statement in due course. All RICS regulated professionals (mandatory from the 1 October 2018) will be expected to follow this guidance, but according to RICS, adoption of the framework would be competitively beneficial for all property professionals involved in the procurement of FM services, including those acting for landlords and occupiers, FM suppliers procuring services from sub-contractors and investors and public and private occupier organisations.

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A storm brewing around the workplace and facilities management

A storm brewing around the workplace and facilities management

In Shakespeare’s plays, the sky often goes dark and a storm starts to brew as a prelude to tragedy or violence creating a sense of foreboding. And so it was at today’s BIFM AGM in the lead-up to the special resolution to change the name of the institute from the British Institute of Facilities Management to the Institute of Workplace and Facilities Management. After a fire alarm test appositely kicked off the event, sun poured through the windows and ceiling panes of the Friends Meeting House in Manchester as BIFM chairman Steve Roots gave an update on the institute’s performance in 2017 and plans for 2018. As he introduced the format for the three ordinary resolutions, the sun dipped behind a cloud and the room was plunged into gloom causing murmurs of nervous laughter among the 80-strong audience. More →

BIFM members vote in favour of change of name

BIFM members vote in favour of change of name

Members of the British Institute of Facilities Management have today voted to approve its Board’s recommendation to change the Institute’s name to the Institute of Workplace and Facilities Management (IWFM). A Manifesto for Change unveiled by Chairman Steve Roots on 1 March which set out to reframe facilities management by emphasising its ability to make a real contribution to organisations’ performance has been resoundingly supported by members who today voted overwhelmingly to adopt the new name.

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Why a Google office simply does not work for everybody

Why a Google office simply does not work for everybody 0

The open plan office versus closed debate rages on, and rather than running out of steam in the face of all of the evidence and reasoned argument put forward one one side or the other by many industry thought-leaders, it seems to have nine lives. Those grand and ground-breaking  new offices occupied by the world’s tech giants seem to be particularly popular examples of why highly open and transparent workplaces do, or don’t work, especially those headline-grabbing offices created around the world by Google. This public debate has led to some very interesting and insightful discussions in various forums (to which I have contributed), inspiring me to synthesise the key themes into four reasons why a Google office is not necessarily the right type of office for your organisation. Many thanks in particular are due to David Rostie and Kay Sargent for their valuable online contributions to the debates which inspired this article.

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IFMA and RICS collaboration announces new board members

IFMA and RICS collaboration announces new board members

The International Facility Management Association UK Chapter has confirmed four new appointments to its Board of Directors, further strengthening its ties with the RICS FM Professional Group as part of the collaboration between what is claimed to be the world’s two largest organisations representing the profession. Joining the IFMA UK Board are four members of the RICS FM Professional Group Board including Rory Murphy FRICS, Commercial Director at VINCI Facilities and RICS World Regional Board Member for UK & Ireland. Murphy is joined by Dennis Markey FRICS, Chief Executive Officer at Gen2 Property, Paul Bagust, Global Property Standards Director for RICS and Stephen Shallcroft FRICS, Director Corporate Real Estate at ARCADIS.

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Over a third of staff say employers fail to invest in next-generation workplace technology

Over a third of staff say employers fail to invest in next-generation workplace technology

Over a third of staff say employers fail to invest in next-generation workplace technologyThe majority of employees are disappointed with their company’s lack of investment in technology, and despite the fact three quarters (76 percent) want to request flexible working – almost half still don’t have the option of working more flexibly, a new report from a technology company claims. According to the survey by technology company Ingram Micro Cloud UK, in collaboration with technology company Microsoft, despite the fact that Millennials and Centennials are often thought to be the driving force behind changing workplace practices – and are often derided in popular discourse for having unreasonable and unrealistic expectations – the calls for change are coming from all segments of the workforce. However, 85 percent of Millennials admit to procuring their own workplace technologies such as instant messaging, Skype, file hosting and sharing tools (all available from Ingram Micro Cloud) that aren’t supported or provided by their employer, which raises major security issues, acco.

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Podcast: The British new wave and the evolution of the workplace

Podcast: The British new wave and the evolution of the workplace

In this podcast I talk to Mark Eltringham about British music, which leads to a discussion about bands from the early days of new wave in Liverpool, including Echo & The Bunnymen. The evolution of music serves as a metaphor which leads to a conversation about the history of the workplace where Mark shares his perspective on some of the founding thought leaders in our modern sector. I ask him about today’s places of work and Mark references a recent report from Chris Hood of AWA, Kate Lister of Global Workplace Analytics and Haworth while also sharing some research provided by Leesman Index. We talk about the blurring of the lines and need for collaboration across departments inside organizations, the relationship between facilities management and workplace as a whole, while also discussing the controversy in the UK about the future of the FM sector.

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