September 5, 2018
From FUBAR to Five Star: Delivering Excellent Facilities Management 0
Mark Wilcock is an experienced facilities management professional and he has something to share with you. His self-written new book From FUBAR to Five Star: Delivering Excellent Facilities Management offers reflections and guidance on a range of challenges that face facilities managers in their day to day lives. Mark is currently Business Support and Planning Manager at The Co-operative Group based in Manchester and was one of the first three thousand members of the BIFM. He has around 25 years experience in facilities management across a number of sectors and in different countries. In the book he shares his thoughts on key issues related to both the day to day and strategic role of facilities managers. All proceeds from the book will be donated to Alzheimer’s Research. Image: Co-op One Angel Square office Manchester, Buro Happold/David Hopkinson
The quality of the coffee is the most important feature for office occupants, with two thirds of workers saying a decent flat white or cappuccino is an essential for a productive and engaged workforce. Research by coworking developer Areaworks also found that being closer to the outdoors, and the ability to work from a balcony or roof terrace was an important factor for 64 percent. Hanging chairs, bean bags and flexible spaces are a must for most, as half of office workers want to ditch fixed desks in favour of casual seating and hot desking, making it a top five most favoured feature. the office gimmicks failed to feature on most people’s workplace bucket list. The installation of office gimmicks such as fireman’s poles and ball pits all failed to feature on most people’s workplace list, but slides did make the list, while the majority (66 percent) included a fridge complete with beer and prosecco among their choice items.
Employers in the UK need to improve working conditions, as the UK’s workforce pride is trailing behind other European countries, a new report claims. The survey from Cornerstone OnDemand and IDC found just a 48 percent approval rating by UK workers, with just 52 percent of respondents “completely agreeing” that they are proud to work for their organisation – a steep drop compared to countries such as Italy (59 percent) and Norway (66 percent). While UK work satisfaction is falling behind the rest of Europe, it is however ranking higher for employer recommendations. Almost half (47 percent) of Brits “completely agree” that they would recommend their current employer to others, versus 43 percent in Sweden and 41 percent of respondents in the Benelux regions. When it comes to employer attractiveness, only 47 percent of UK respondents “completely agree” that their organisation is an attractive place to work, in comparison to 51 percent of Spanish respondents and 56 percent of Finnish respondents. So while the UK is ahead in some criteria, the findings suggest there’s work to be done if British employers want an improved result.
London has joined 18 other cities around the world, including Paris, New York and Tokyo, in a landmark commitment to make all new buildings operate at net zero carbon by 2030. Regulations and planning policy will also target existing buildings to make them net-zero carbon by 2050. Net zero carbon buildings are buildings which reduce all energy use as far as technically possible, with remaining demand met through renewables. The commitment has been orchestrated by C40 cities, a global group of major cities committed to delivering on the most ambitious goals of the Paris Agreement at the local level. As city authorities do not have direct control over all the buildings in their area, the commitment includes a pledge to work together with the private sector as well as state and regional governments to drive the transformation. This pledge from cities is part of the World Green Building Council’s 
The repercussions of a no-deal Brexit are being 
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Total real estate investment in Europe decreased by 8 percent in the second quarter of this year, but there has been strong growth in the offices sector, with volumes totalling €29bn, compared to €24.1bn for the same period last year. Office investment for the first half of the year was also up 11 percent on the same period last year. Furthermore, investment into other areas, including healthcare and student accommodation, remained resilient, with volumes on par with that of last year and 6 percent up on the first half of 2017. Following a more subdued start to the year, the UK posted a strong second quarter. Total investment in Q2 2018 reached €19.9bn, driven by a record quarter for London City office investment. Jonathan Hull, managing director of Investment Properties, EMEA at CBRE commented: “Despite ongoing political uncertainties, the UK remains an attractive destination for European and global capital.”
Employers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.
September 6, 2018
Creating a productive workplace for people is all about context
by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design
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