April 5, 2018
A vision of how the facilities management profession can embrace the modern workplace
Following its March announcement of a proposed name change to reflect a greater focus on workplace issues, the British Institute of Facilities Management has published a new report to explore the relationship between FM and a nascent workplace discipline. According to the authors, the purpose of the report is to ‘highlight the opportunities and challenges that workplace presents for FM by exploring the relationship between FM and workplace – and considering how this relationship could change in the future’. While the report acknowledges that facilities managers have always addressed workplace issues as a core element of their role, recent developments in the way people work and the way firms think about their workspace have led to a new emphasis on workplace as a discipline coupled with a sense that its core principles are subject to a number of misunderstandings.
Over a fifth (21 percent) of 18-24 year olds admit that they have rejected a potential employer because of the poor design of the office or lack of amenities available, while 34 percent in the same age group would be willing to commute for a maximum of one hour each way to an office that is considered perfect – compared to 22 percent of 45-54 year olds. The research, commissioned by Mindspace, found that 16 percent of 18-24 year olds have actually left a job because of how poorly designed the office was in one of their previous roles. Overall, nearly a third (31 percent), of workers are bored with their current office environment and feel uninspired at work, with 28 percent of workers describing their place of work outdated and dull. The research also found that while most workers had access to amenities such as a kitchen (72 percent), meeting rooms (66 percent) and free tea & coffee (53 percent), what UK office workers desire the most to improve morale is more natural light, air conditioning and improved interior lighting.
Over half (52 percent) of workers in a new poll have admitted looking for a new job because of frustrations over what they see as outdated ways of thinking around work practices and automation at their current company. The 
Over a third of workers are adversely affected by a lack of natural light in their office, others complain that the lighting is too bright and a significant proportion say the quality of light provided is so weak they struggle to read. This is according to a new poll which quizzed employees about the difficulties associated with workplace lighting and found that headaches and dizziness were a problem for one in seven. Other employees reported finding the lighting too bright and dazzling (12.4 percent), while one in 10 said they had to strain their eyes due to a general lack of light. A similar proportion said they were bothered by the position of the lights and by the ‘stressful environment’ created by their workplace lighting (9.3 percent each). The findings come as reports of ‘sick building syndrome’ — a condition associated with office work that causes symptoms including headaches and respiratory problems — continue to hit the headlines. Such symptoms are usually attributed to unhealthy or stressful elements of the working environment, such as poor ventilation and lighting.
UK office workers are under a tremendous amount of stress, and much of it is directly related to the way their work is being managed. That is the conclusion of a report by Workfront, which finds that office workers are becoming frustrated and burned out by poor work tools, processes, and communication. Four out of five office workers confessed that they feel burnt out and 73 percent expect their stress levels at work to increase in the near future. Nearly three quarters (74 percent) admit to feeling unrecognised and un-useful at work. With lack of communication and not knowing what others are working on (37 percent) cited as the number-one pain point across the board for stressed UK workers, it’s clear that businesses need to break down current silos, allowing people to engage more freely with senior staff members and see how their efforts impact the wider team. The study found that poor communication and visibility into work is UK workers’ number-one pain point in terms of work stress. It also reveals that 42 percent of office workers put in more than 6 hours of overtime per week and that 7 out of 10 office workers expect their stress levels at work to increase into the future.
Cities in emerging markets, though challenged by economic and political turmoil, are catching up with top ranking cities following decades of investing in infrastructure, recreational facilities and housing in order to attract talent and multinational businesses, finds Mercer’s 20th annual 
Work is no longer a place but a set of activities which lead to a set of outcomes that could be delivered anywhere. Or as John Blackwell, Quora Consulting’s Managing Director succinctly described it at the first of the 2018 Quora Smartworking Summit’s held last week, organisations need to create a ‘smart everywhere’ environment. New digital platforms make far it easier for people to work in exactly the way they want. Research by Quora has revealed that there are 5 million people currently working in the UK gig economy or around 15.6 percent of the total workforce. More people are working post retirement age and want to work in a way that they can control, while there are increasing numbers who simply want more autonomy in their lives in the way that self-employment can offer. 
Google has been named the Ideal Employer among tech professionals in the 2018 Dice UK Ideal Employer Report. While market leaders including Microsoft, Apple, Amazon, Facebook and IBM are placed highly, the report suggests that smaller tech brands can also attract the top talent through benefits including yoga, in-house cafeterias and more. For many technology professionals, Google is the gold standard employer, with a perfect mix of competitive salary, perks, benefits and interesting work, something smaller companies can learn from. The survey of 464 tech professionals found that simple office upgrades including yoga, colourful furniture and other positive innovative cultural perks can help smaller companies attract the best talent, even if smaller in size. Good work/life balances, open communications and manageable working hours also ranked highly. 
