December 3, 2013

Majority of businesses acquire employee data; far fewer apply it, claims report

by Mark Eltringham • Facilities management, News, Workplace

Peter Drucker’s old adage that ‘what gets measured gets managed’ may be a cliché, but it’s endured to become one because there is a lot of truth in it. Now a new report commissioned this year by recruitment consultants Alexander Mann Solutions and the HRO Today Institute has found that firms that use employee data to inform strategic decision making outperform their competitors around 58 percent of the time. Which is great except the survey of HR managers and directors at over 300 companies also found that only a third of businesses use data in this way. This is in spite of the fact that nearly all (90 percent) of companies acquire employee performance data. According to the report, Success: How metrics & measurement correlate with business, nearly a third don’t use the data in any way whatsoever.

December 1, 2013

Case study: dPOP’s jaw-dropping new offices light the road ahead for Detroit

by Rob Kirkbride • Case studies, Facilities management, Flooring, Furniture, Workplace design

If you think you know what’s going on in Detroit based on the stories of the city’s financial woes and pictures of some crumbling buildings, it is worth a visit to the offices of dPOP, the two month old design firm with origins in creating the award-winning office spaces for Quicken Loans and its family of companies.The design firm’s space in the basement of a long defunct Detroit bank embodies what being from the Motor City is all about — being tough, but talented; gritty yet glamorous; fun with a funky twist.They design like they don’t care what you think — and that might just be true. Their own offices and those they created for the 11,000 workers that were moved from divergent suburban sites to the center of Detroit are bold, bright and fun. Most of all fun. But the result is spectacular.

November 28, 2013

RICS ‘Think Strategic’ campaign opens with advice to FMs on cutting costs

by Sara Bean • Facilities management, News, Property

The Royal Institution of Chartered Surveyors (RICS) has published the first in a series of monthly articles offering practical advice from leading industry professionals for FM practitioners. It marks the beginning of RICS new ‘Think Strategic’ campaign designed to encourage FM professionals to think and act more strategically by providing the tools to develop an FM plan that will directly feed into their wider corporate objectives. The idea is to help FM leaders demonstrate the value of the profession to business and gain a competitive advantage. Click the link Why cutting FM costs can have a business-wide impact to access the first of the articles, which are all available to download for free from the RICS website. More →

November 28, 2013

The future belongs to those who leave themselves choices of how to deal with it

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace

Everybody likes to talk and read about the future. It’s one of the reasons we see so many reports about what the ‘office of the future’ will look like. Often these attempts at workplace prognosis are overwhelmingly rooted in the present which might betray either a degree of timidity or lack of awareness of just how far along their standard list of trends we really are. Even when such reports appear to be bang on the money, they tend to disregard one of the most important factors we need to consider when trying to get a handle on the future, which is the need to leave ourselves choices. This is important because not only will the future be stranger than we think, but stranger than we can imagine, to paraphrase J B S Haldane.

November 19, 2013

2020 vision is a useless metaphor for far-sightedness in a number of ways

by Simon Heath • Comment, Facilities management, Furniture, Technology, Workplace design

The year 2020 is a mere seven years away. Yet the designers of the future workplace and those who invite them to talk about it are still referring to it as if it marks the next frontier of human endeavour and as if we weren’t already up to our collective armpits in the 21st century. The idea of 20/20 vision is considered, in ophthalmological circles at least, to represent “normal” visual acuity and is dependent on the sharpness of the retinal focus within the eye and the sensitivity of the interpretative faculty of the brain. In practical terms, this means it’s about seeing and interpreting what is directly in front of us at a distance of around 6 metres. So as a metaphor for farsightedness regarding the future of work or workplaces it’s always been a poor one. And as we get closer to the eponymous year, it becomes worse day by day.

November 18, 2013

Gallery: first images of interior of Apple’s $5 billion campus in California

by Mark Eltringham • Architecture, Company news, Facilities management, Workplace design

Following last week’s final sign off of the plans for the new Apple Campus 2 building in northern California, the local council has issued the first interior shots of the new building. The $5 billion Foster and Partners designed campus includes a 2.8 million sq. ft. building and will be home to over 14,000 Apple employees. The late Steve Jobs originally submitted the plans to Cupertino City Council in 2011 claiming they had the potential to be the “best office building in the world”. The building is just 4 storeys high and is designed to have zero net energy consumption thanks to 700,000 sq. ft. of solar panels. As well as the main donut-shaped campus building the site includes extensive parklands, a visitor centre, R&D labs, a corporate auditorium and parking, as shown in the gallery and slideshow below.

November 15, 2013

Quarter of the UK workforce report they’re suffering long-term ill health

by Sara Bean • Facilities management, News, Workplace

Administrative and support activities, which includes facilities management, is one of five UK industries where employees have reported the highest levels of long-term ill health. However across all the sectors a staggering eight million people, or a quarter of the UK’s workforce (27%) say they suffer from a health problem that’s lasted more than a year. According to the new Health at Work Index from the British Heart Foundation (BHF) one in ten workers (12%) – approximately 3.5 million people – said their ability to do their job is limited by poor health. This includes over half of diabetes sufferers (58%) and the same proportion of people suffering from depression, mental illness or panic attacks (58%). More →

November 13, 2013

UK commercial activity growth at strongest rate since March 2007

by Sara Bean • Facilities management, News, Property

Improved client confidence, easier and greater access to funds, the general upturn in the UK economy and overall stronger demand have contributed to a 79-month high for the UK commercial property sector, according to a new survey from commercial property consultancy Savills. The Total Commercial Development Activity Index from Savills posted +30.2 per cent in October. This was supported by a return to growth in public commercial projects, while the pace of expansion in private commercial work reached a survey peak. UK total commercial activity rose at the strongest rate since March 2007, with the net balance registering +30.2 per cent during October. UK commercial developers also indicated that both public and private commercial office activity increased during the last month. Click here to see the full report.

November 13, 2013

Workplace Week highlights the changing shape of the office

by Richard Byatt • Comment, Events, Facilities management, Workplace design

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

November 9, 2013

Looking back on a year in which the office sought a clearer sense of identity

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

It’s not often that workplace management becomes national business news but that happened at the end of February when the world became very interested for a while in the way we design and manage offices. The reason for this was the decision by Yahoo to ban homeworking for staff at its headquarters. The resultant period of shirt-rending at this challenge to received wisdom told us more about the changing view of the workplace than the actual decision by Yahoo. As the dust settled, we discovered that the Yahoo CEO Marissa Mayer had based her decision to change working practices on data from the company’s network that showed people working from home didn’t log on to the company Virtual Private Network as much as those in the office.

November 8, 2013

The journey to get more Women on Boards is one worth taking

by Debra Ward • Comment, Facilities management, Workplace

There has been so much written lately about women on boards and what is holding women back from becoming board members. The evidence highlights that gender diverse companies are less volatile, have a higher ROA and a lower employee turnover rate, yet this still seems not to have spurred on employers to take up the board equality issue. My question is why have so few women progressed to board level? Personally, I disagree with quotas, believing that the best candidate should be appointed. Do we really need a quota to swing the pendulum into a more balanced position? Regardless of your view, the evidence is clear; companies with gender mixed leadership outperform those who have little or no senior female representation. Why then would companies choose to not reset their gender balance in senior positions? More →

November 5, 2013

RICS’ new FM Guidance Note aims to improve business performance

by Sara Bean • Facilities management, News, Property

The Royal Institute of Chartered Surveyors has launched a global guidance note which can help facilities and estates managers increase efficiency and drive up profits across business. The Global Strategic Facilities Management (FM) Guidance Note is aimed at facilities managers and corporate real estate professionals overseeing the running of commercial property worldwide, providing recommendations on developing, implementing and evaluating a strategic plan for the running and servicing of individual buildings and property portfolios. The note is also accessible for clients and consultants by providing them with a clear picture of the best practice methods that should be implemented in the running of buildings in order to boost organisational performance. More →