Service providers taking desperate measures to combat “loaded dice” procurement

Loaded dice

Building rapport with a potential client is an important part of the procurement process, but how far do you go? According to new research, some service providers have resorted to desperate measures to bag new business, including hiring the client’s daughter; bringing in actors and equipment to make their organisation seem larger than it is and even helping the prospect write the Request for Proposal to ensure that it matched the services they could deliver. The reason, according to findings unveiled today by blur Group is that despite the majority of decision makers believing there are better service providers available than their existing network, the vast majority (89%) were still likely to approach their existing service providers when a new project arose. More →

Sound design: a debate on openness and privacy at work, 100% Design, 18 September

100sign-lo

Insight publisher Mark Eltringham will be chairing a debate at 100% Design on Wednesday the 18 September on the ever topical and ever changing issue of designing for sound. The discussion will consider whether we have the balance right when it comes to providing people with a mixture of spaces to work quietly and privately and others in which they can work with colleagues and even- dare we admit it – enjoy the racket they create? The panel includes noted workplace experts Tim Oldman of Leesman, Monica Parker of Morgan Lovell and Colin Rawlings of Icon who will discuss the conflicting forces involved and challenge with examples and data the lazy assumptions and received wisdom that can distort decision making on this most sensitive of topics.

World Green Building week launches with a breath of fresh air

World Green building week launches with a breath of fresh airMaking sustainability sexy is a tall order. Look up the topic “green building” and you’ll invariably come across in depth descriptions of energy saving schemes and achieving a BREEAM rating. All these considerations are of course very important, but they make it difficult to engage building occupants. With the theme “Greener buildings, better places, healthier people”, World Green Building Week, which begins today (16-20 September), should do just that, by concentrating on the tangible benefits to building occupants of a green office. Paul King, Chief Executive of UK-GBC, said: “We often hear about the environmental and financial benefits of green buildings, but less attention is paid to the impact on those who live and work in them.” More →

100% Design: Holding a mirror up to the way we design and manage workplaces

Hanging Room

Hanging Room at 100% Design

If art holds a mirror up to nature, shouldn’t the design of workplace products hold a mirror up to the way we work? By definition, the things with which we surround ourselves should tell us something about the way we see ourselves and what we do. It should be possible to infer from the design of the products suppliers offer to the market what is changing in the workplace. This isn’t always the case, of course, especially for those firms who see design not so much in terms of putting lipstick on a gorilla as telling you that what you’re looking at isn’t in fact a gorilla at all. It’s Scarlett Johansson.

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Growing commercial occupier demand set to price firms out of the City fringe

Growing commercial occupier demand set to price firms out of the City fringeA “west-to-east” migration, focussing predominantly on Clerkenwell and the western City core, is continuing amongst media and service sector businesses seeking more affordable London rents. But according to Cluttons’ latest West End Office Market report, many firms seeking the combination of value and idiosyncratic space are set to be priced out of the current City fringe. The area between the City and West End – branded Noho by estate agents – is attracting a new wave of private equity and extraction firms, willing to pay premium rents for new or pipeline space just north of Oxford Street. Meanwhile, prime office rents in Mayfair / St James’s have broken through the £100 per sq ft ceiling once again as a handful of tenants continue to favour location over quality. More →

Research reveals UK’s shrinking workplace space standards and regional disparities

Alice growingThe latest Occupier Density Study from the British Council for Offices reveals that London and the South East of England have some of the most spacious workplaces in the UK, in spite of the fact that London has the most expensive office space on Earth. The BCO research found that the South West has the highest density at 8.6 sq. m. per workstation while London (11.3 sq. m.) and the South East (12.7 sq. m.) have lower densities than all UK regions apart from Wales (11.4 sq. m.). Yet recent research from Cushman and Wakefield has identified London as the world’s most expensive city to rent office space and a report last week from BNP Paribas revealed the large disparities in total occupancy costs between London and the rest of the UK.

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We deserve better than a polarised debate about cellular v open plan offices

Jacques Tati's Playtime

Jacques Tati’s Playtime

Stimulated by a number of rather unsubtle commercial interests, the ‘in’ workplace discussion seems to have swung from ‘collaboration’ i.e. organisations need more new spaces for formal and informal collaborative interactions, to ‘distraction’ i.e. open plan workplaces are creating a loss of productivity because people whose work requires concentration are impeded by constant interruption. The implication of the latter is that people should keep their ‘cubes’ and open-plan should be avoided at all costs. You can see pretty quickly where the commercial axes are being ground can’t you.

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FMs show support for BIM, though not all are certain about what it does

FMs show support for BIM though not all are certain about what it does

There is a lack of understanding within the FM community about what Building Information Modelling (BIM) is and its full capabilities, according to the full results of a BIM4FM Group poll. The majority of respondents (61.7%) held the view that BIM can support the delivery of facilities management, but just over a third of respondents (35.3%), do not yet understand the intricacies of how this will be achieved at this stage. While 65 per cent of the individual members of the organisation’s that make up the BIM4FM group which represents institutes, trade associations and professional bodies within the built environment had heard of BIM – there did seem to be some confusion as to what actually constitutes a BIM project. More →

EU lags behind upward trend in the sustainability of global real estate

EU lags behind an upward trend in sustainability of global real estateThere has been a clear and upward trend in the sustainability performance of global real estate, but despite the continued focus of EU regulators on the built environment, Europe lags behind other regions. According to the results of the GRESB (Global Real Estate Sustainability Benchmark) 2013 Report – based on sustainability data gathered from 543 property companies and funds, providing aggregate information on 49,000 properties across the globe – the real estate sector significantly reduced its environmental impact, decreasing energy consumption by nearly 5 per cent over the 2011-2012 period. Over the same period, greenhouse gas emissions decreased by 2.5 per cent, and water consumption by 1.2 per cent.  More →

Open-plan office workers need time out from the madding crowd

Open plan offices

Open-plan offices are now the most popular workplace layout, primarily because they save on space, enable flexible working and, it’s argued, foster better communication and collaboration between employees. Yet open-plan still has some way to go to convince occupants of its merits. According to a recent study published in the Journal of Environmental Psychology, of over 42,000 US office workers in 303 office buildings, workers in private offices remain the most satisfied with their surroundings. However, what constitutes a satisfactory workspace differed, according to the employee’s current office layout. So while noise was the most important consideration for open-plan workers, light and ease of interaction topped the satisfaction list for those housed in cellular offices. More →

Facilities managers should harness information to show the value of what they do

empty-toilet-rollOf the various myths that plague the facilities management profession, the most pernicious may well be that the role of facilities managers is largely to carry out what the early feminists called shit-work – the kind of job that only becomes visible when it is done badly or isn’t done at all. Conversely, when it is done well, nobody seems to notice or even care that much. The proto-feminists of the 50s and 60s applied the term to housework, but the term is equally apposite for the work of many facilities managers who may only come to the attention of their organisation when the air-conditioning stops working, the toilet floods or there is a problem with the car park.

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BIFM publishes renewed guidance on creating an inclusive workplace

BIFM publishes renewed guidance on creating an inclusive workplace

The recent revelation that there are 2 million more over-50s in jobs than there were 15 years ago means that creating an inclusive workplace is more critical than ever. Access and inclusive design impacts on every aspect of facilities management, from strategic procurement and design of space, to appropriate selection of lighting, finishes and fittings, which is why the British Institute of Facilities Management (BIFM) has now updated its Good Practice Guide (GPG) providing practical guidance for facilities management professionals on the issue. Inclusive Access, Disability and the Equality Act gives a summary of all the relevant legislative and regulatory changes and gives practical tips on achieving reasonable access for all. More →