November 3, 2017

Growing need for a flexible workplace creates fresh challenges for employers

by Sara Bean • Facilities management, Flexible working, News, Workplace, Workplace design

Many businesses are misaligned with their people, with nearly half of employees not understanding their company’s strategic objectives, according to new research published by The Ludic Group, which claims that the changing nature of workforces and the growing need for a flexible workplace are creating fresh challenges for communication, collaboration and engagement. The research suggests that the impact of technology is causing digital chaos, with businesses struggling to get the communications balance right. With the number of channels and tools increasing almost half of people (44 percent) want to hear more from employers. Perhaps surprisingly, one in five (20 percent) individuals said that their firm has not used any tools or techniques to communicate with them. This lack of communication results in people being disconnected from the business strategy, with only half of individuals (50 percent) reported fully aligned with their company’s objectives and 44 percent not knowing or understanding what these are. Alongside this, people increasingly want to design their own working experience and expect more flexibility from their employers.

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November 1, 2017

Division of workplace hierarchy on impact of office design and flexible working

by Sara Bean • Facilities management, Flexible working, News, Workplace, Workplace design

There is a divide in the importance placed on the office environment among different levels of the UK workforce, with new research suggesting C-Suite executives do not fully appreciate the factors that keep employees happiest at work and the impact that the office environment has on their employees’ productivity and wellbeing. According to the new research by Peldon Rose and are happier and work most productive in the office, 88 percent of middle management and 84 percent of junior employees say they always or sometimes enjoy coming to work every day compared to 76 percent of C-Suite executives. In addition, junior and middle management employees are more inclined to work in the office, with 62 percent and 63 percent, respectively, saying they prefer to work in the office over at home (29 percent, 30 percent) compared to C-Suite who prefer to work at home (40 percent) rather than the office (24 percent). As a result, just a quarter of junior employees believe their office has a culture that allows them to work flexibly compared to nearly half of C-Suite.

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October 31, 2017

Boundary-less workplaces must offer contextual, personalised workspaces

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace, Workplace design

The future workplace will replace familiar, rigid hierarchies and departments with small, collaborative networks of teams and the lines between individual organisations and ecosystems will blur as companies increasingly cast their net wider to innovate. This is one of the predictions made in a Fujitsu-commissioned whitepaper ‘Workplace 2025’ which argues that businesses must rethink social and technology strategies to plan for the future workplace – or risk being left behind. To appeal to future employees with the right skills, the whitepaper, which was produced by European research firm Pierre Audoin Consultants (PAC) advises that businesses must ensure they are moving towards an environment that provides contextual, personalised workspaces aligned to the individual needs of users. At the same time, they should plan to encourage enhanced peer collaboration by implementing technologies such as augmented reality. The Workplace 2025 report foresees that today’s organisational structures will become more agile, adapting to constantly-changing economic conditions, competitive landscapes and customer demands.

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October 30, 2017

Employees are investing their own time and money to remain competitive in the changing workplace

by Mark Eltringham • Flexible working, News, Technology, Workplace

Capgemini and LinkedIn have published a new global report exploring the ‘digital talent gap’, which analyses the demand and supply of talent with specific digital skills and the availability of digital roles across multiple industries and countries. The report, The Digital Talent Gap—Are Companies Doing Enough? claims to reveal the concerns felt by employees when assessing their own digital skills and the lack of training resources currently available to them within their workplace. Highlights include the fact that nearly 50 percent of employees, rising to close to 60 percent for what the report calls digitally talented employees are investing their own money and additional time beyond office hours to develop digital skills on their own. Capgemini surveyed 753 employees and 501 executives at the director level or above, at large companies with reported revenue of more than $500 million for FY 2016 and more than 1,000 employees. The survey took place from June to July 2017, and covered nine countries – France, Germany, India, Italy, the Netherlands, Spain, Sweden, the United Kingdom and the United States and seven industry sectors.

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October 27, 2017

HR Directors turning their attention to workplace design and experience

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

The role of HR Directors is going to change in the future as they will increasingly become “curators” of the office, charged with generating the right atmosphere to inspire millennial workers, according to a study of 100 HR Directors by Unispace. The study claims found that there will be greater HR ownership of the physical workplace in the future as human resources becomes more focused on the employee “experience”. A key to future success will be ensuring workers are “engaged with the workplace” and enable them to collaborate in better ways and become more productive. A recurring theme identified during the interviews was a change to the overall decision-making process around physical space. Previously the remit of property and facilities management, it now includes HR representation as standard practice in large organisations. Bringing HR to the table enables the working environment to embody organisational values and contribute towards achieving strategic “people-led” business objectives, such as better staff retention and productivity.

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October 26, 2017

Workplace design continues to lag behind the needs of modern working life

by Neil Franklin • Flexible working, News, Technology, Workplace design

Companies around the world waste potentially billions of dollars on under-utilised office spaces that are unfit for purpose and do not reflect the needs of modern workers, a recent benchmark study of over 100 workplaces claims. The study, Optimaze Workplace Review, from Finland based workplace analyst Rapal Oy took place during 2016, aggregates space utilisation data collected from 15 countries. The 330 observational space utilisation studies involved more than 6,600 walk-throughs of 111 buildings and 53,600 work spaces around the world to explore the working practices and environments of more than 23,000 people. It also includes a dataset of around 354 million observations of workstation use in total. The report’s main conclusion is that leadership teams are increasingly placing workplace management issues higher on their agendas, aware of the need to align spaces with new working cultures.

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October 25, 2017

Long commutes to work are as bad as a pay cut when it comes to happiness and wellbeing

by Mark Eltringham • Flexible working, News, Wellbeing

A twenty minute increase in commuting time is as bad as a 19 per cent pay cut for job satisfaction, a study has found. The research by the University of the West of England found that every extra minute spent travelling to and from work reduces job and leisure time satisfaction, increases strain and worsens mental health. The researchers conclude that more people should be allowed to work from home or should choose a new way of getting there. According to the study, every extra minute spent travelling reduced job satisfaction, created extra strain, worsened mental health and increased people’s chances of quitting. The study, based on analysis of 26,000 workers in England, found that people travelling by bus were more likely to feel the “negative impacts of longer commute times” than users of other transport and that employees who cycled or walked were among the most satisfied as they used commuting time as part of their “health-enhancing lifestyle”.

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October 23, 2017

Freelancers to make up a majority of US workforce within a decade

by Mark Eltringham • Flexible working, News

Freelance website Upwork and the Freelancers Union have published the results of a report called Freelancing in America: 2017, which the sponsors claim is the most comprehensive measure of the US independent workforce, (but given their vested interests probably needs you to add a pinch of salt and always worth reading Trustpilot reviews). The fourth annual study estimates that 57.3 million Americans are freelancing (36 percent of the US workforce) and contribute approximately $1.4 trillion annually to the economy, an increase of almost 30 percent since last year.

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October 20, 2017

Gulf in levels of employee engagement between US and Europe

by Mark Eltringham • Flexible working, News, Workplace

A new report from Gallup called The State of the Global Workplace (paywall although there is an information light executive summary) claims that only one in ten European workers are engaged with their work compared to 31 percent in the US and Canada. In the UK, British workers were found to be 11 percent engaged with around a fifth (21 percent) actively disengaged. The report cites American management practices as one explanation for the apparent gulf. One of the more notable findings from the study is that just 32 percent of Latin American residents aged 23 to 65 say they are employed full time for an employer compared to 56 percent of US and Canadian residents in that age range.

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October 18, 2017

Over a third of UK staff say employers offer no flexible working benefits

by Sara Bean • Flexible working, Legal news, News, Workplace

British workers are lagging behind employees from other countries when it comes to flexible working hours and benefits like extended leave, suggests new research. New independent research commissioned by travel specialists Opodo.co.uk compared Britain with other nations across Europe and the USA, which reveals that British companies are lagging behind other businesses when it comes to flexible working. Three-quarters of employees in the UK (75 percent) don’t believe they have a generous holiday allowance and 84 percent aren’t offered time back in lieu for days worked over the weekend. It’s of no surprise then that 69 percent of Brits don’t think they have a good work-life balance.

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October 10, 2017

Presenteeism leads a quarter of UK workers not to take a sick day unless hospitalised

by Sara Bean • Flexible working, News, Wellbeing, Workplace

A quarter (23 percent), or 7 million UK workers, wouldn’t take a sick day unless they were hospitalised or had no other choice, claims a new survey by Canada Life Group. Nine in ten (89 percent) UK workers say they’ve gone into work when feeling ill, a proportion which is virtually unchanged compared to 2016 (90 percent), suggesting employers’ efforts to improve wellbeing are failing to reduce presenteeism. The issue is pronounced, with the survey indicating that 47 percent of respondents would come into work with a stomach bug and more than half (55 percent) would go into work if they had the flu – despite the high chance of this illness spreading to their co-workers.

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October 9, 2017

Our Twentieth Century approach to ergonomics has to change

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.