September 6, 2018
Firms need to distinguish between job and organisation when it comes to employee engagement
Organisations need to distinguish between employee engagement with a job and engagement with the organisation if they are to improve the employee experience and their overall competitive advantage, a new research paper claims. Published by the Institute for Employment Studies (IES), the paper claims to highlight how traditional, one-dimensional views of engagement fail to make a distinction between job and organisational engagement, viewing employee engagement as a single concept. However, employees can be highly engaged with the organisation but have low levels of job engagement, or vice versa. The research paper, Bridging the gap: an evidence-based approach to employee engagement, suggests that this lack of understanding about what engagement really is and how it influences organisational success can lead to inefficient and ineffective strategies to improve employee engagement.
The number of “gig economy” professionals working in organisations is growing and this trend is expected to continue, a survey by Korn Ferry has claimed. More than half (60 percent) of HR professionals say that compared to three years ago, gig workers now make up a larger percentage of their professional workforce, and 42 percent say they plan on hiring more contingent workers in the future. The reasons, according to the survey, include cost savings, access to high-calibre talent and ease of managing gig economy professionals. Despite the fact that many gig professionals work remotely, 67 percent of the HR professionals surveyed say they are confident they know what the gig professionals are doing on a day-to-day basis, and 42 percent say these contingent employees are easier to manage than full-time employees. However, according to Jeanne MacDonald, president of Global Talent Solutions for Korn Ferry’s RPO and Professional Search Business, organisations should proceed cautiously and ensure they continue to cultivate in-house talent.
The quality of the coffee is the most important feature for office occupants, with two thirds of workers saying a decent flat white or cappuccino is an essential for a productive and engaged workforce. Research by coworking developer Areaworks also found that being closer to the outdoors, and the ability to work from a balcony or roof terrace was an important factor for 64 percent. Hanging chairs, bean bags and flexible spaces are a must for most, as half of office workers want to ditch fixed desks in favour of casual seating and hot desking, making it a top five most favoured feature. the office gimmicks failed to feature on most people’s workplace bucket list. The installation of office gimmicks such as fireman’s poles and ball pits all failed to feature on most people’s workplace list, but slides did make the list, while the majority (66 percent) included a fridge complete with beer and prosecco among their choice items.
Employers in the UK need to improve working conditions, as the UK’s workforce pride is trailing behind other European countries, a new report claims. The survey from Cornerstone OnDemand and IDC found just a 48 percent approval rating by UK workers, with just 52 percent of respondents “completely agreeing” that they are proud to work for their organisation – a steep drop compared to countries such as Italy (59 percent) and Norway (66 percent). While UK work satisfaction is falling behind the rest of Europe, it is however ranking higher for employer recommendations. Almost half (47 percent) of Brits “completely agree” that they would recommend their current employer to others, versus 43 percent in Sweden and 41 percent of respondents in the Benelux regions. When it comes to employer attractiveness, only 47 percent of UK respondents “completely agree” that their organisation is an attractive place to work, in comparison to 51 percent of Spanish respondents and 56 percent of Finnish respondents. So while the UK is ahead in some criteria, the findings suggest there’s work to be done if British employers want an improved result.
The latest generation of workplace recruits, the so-called Gen Z graduates, are more likely to stay in their first role if flexible working and mentoring is on offer, new research claims. According to graduate jobs board Milkround, while over half (55 percent) of new graduates’ plan to stay in their first role for less than two years, 76 percent can be encouraged to stay longer with training/mentorship and 63 percent with flexible hours. They are also ambitious and have high expectations, with 65 percent believing they will work in their dream industry. This impacts what is expected of employers and could hold the key to encouraging this new generation to stay in roles longer. This change in expectations begins before they start their new role – 68 percent of graduates are calling for more detailed job descriptions and 57 percent would like to have an open line of communication with their line manager from the moment they accept a job.
We reported 
Young people leaving education and looking for work may be missing out on potential employment opportunities by failing to consider Small and Medium Enterprises (SMEs) and the advantages they offer, new research from Santander UK claims. ‘Gen Z’ and Millennials do not believe SMEs offer the same job security or salary as large businesses, meaning just a third (35 percent) of young people leaving education in 2018 want to work for smaller employer, and an even smaller proportion, just one in six (18 percent), want to work for a start-up or micro business. The most popular career aspirations for Generation Z and Millennials are to work for a large firm (51 percent), the public sector (51 percent) or a global multinational (49 percent), because of a perceived lack of job security (56 percent). There is also the belief that SMEs offer a lower salary (46 percent) and fewer opportunities for progression than large companies (33 percent). Yet the majority (70 percent) of SMEs are actively recruiting for entry level roles, whether that be graduates (43 percent), further education leavers (36 percent) or school leavers (35 percent).
The new corporate governance code that comes into play early next year includes directives on how companies engage with their staff, but it is a voluntary code which will allow businesses to opt out if they wish. Now a new report suggests there is currently is a high level of mistrust towards senior UK managers, with just 16 percent trusting this group, according to the study. This is despite the fact that according to the research, carried out by Virtual College the majority (95 percent) of senior managers in UK businesses believe that their employees trust them. Employees rated their trust in different roles in the following order; co-workers – 57 percent, managers – 45 percent, team members – 42 percent and senior management – 16 percent. Trust in senior management was found to be considerably lower than trust in other positions such as middle management. The sectors that trusted senior management the least included; utilities (3 percent), legal (8 percent) and government services (8.7 percent).
September 6, 2018
Creating a productive workplace for people is all about context
by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design
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