October 26, 2017

Workplace design continues to lag behind the needs of modern working life

by Neil Franklin • Flexible working, News, Technology, Workplace design

Companies around the world waste potentially billions of dollars on under-utilised office spaces that are unfit for purpose and do not reflect the needs of modern workers, a recent benchmark study of over 100 workplaces claims. The study, Optimaze Workplace Review, from Finland based workplace analyst Rapal Oy took place during 2016, aggregates space utilisation data collected from 15 countries. The 330 observational space utilisation studies involved more than 6,600 walk-throughs of 111 buildings and 53,600 work spaces around the world to explore the working practices and environments of more than 23,000 people. It also includes a dataset of around 354 million observations of workstation use in total. The report’s main conclusion is that leadership teams are increasingly placing workplace management issues higher on their agendas, aware of the need to align spaces with new working cultures.

October 26, 2017

Three quarters of firms dissatisfied with quality of UK infrastructure

by Sara Bean • Cities, Facilities management, News, Property, Public Sector, Technology

Businesses are concerned about the pace of commitment to improving the UK’s infrastructure, and a record number of firms are dissatisfied with the state of infrastructure in their region. With the UK currently ranking 27^th in the world for the quality of its infrastructure, nearly all (96 percent) of businesses in the 2017 CBI/AECOM Infrastructure Survey see infrastructure as important (of which 55 percent view it as critical) to the Government’s agenda. From the Clean Growth Strategy and the £500 billion infrastructure pipeline to its decision to build a new runway at Heathrow and press ahead with the A303 tunnel, the Government has made clear its commitment to British infrastructure. However, only one in five firms is satisfied with the pace of delivery (20 percent) and almost three quarters (74 percent) doubt infrastructure will improve over this Parliament. This lack of confidence is attributed primarily to policy inconsistency (+94 percent of firms) & political risk (+86 percent). The digital sector is the exception, however, where 59 percent of firms are confident of improvements.

October 26, 2017

Saudi Arabia announces plans for $500 billion mega city in region

by Neil Franklin • Cities, News, Technology

Following last week’s announcement that Toronto is to create a digital city along its waterfront, Saudi Arabia has unveiled plans to build a $500 billion ‘mega-city’ spanning parts of several countries. The plans announced this week are a response to the need for the kingdom to produce a more diverse economic base and will create a zone that will run on alternative energy and have its own legal system and employment laws. The region will be known as Neom, a name derived from terminology meaning ‘New Future’ and will span parts of Saudi Arabia, Egypt and Jordan along the Red Sea coastline as a 26,500 square kilometre development of previously untouched land (pictured). Plans inevitably include technologies such as driverless cars, drones and robots, and were unveiled by Crown Prince Mohammed bin Salman at the Future Investment Initiative in Riyadh this week. The zone is expected to cost around $500 billion (£380.5 billion) and will be powered entirely by renewable energy and focus on industries including energy, biotechnology, food, advanced manufacturing and entertainment.

October 26, 2017

Gender, race, age and sex bias still pervades UK working life

by Sara Bean • Legal news, News, Wellbeing, Workplace

Gender, race, age and sex bias still pervades UK working life

One in four (27 percent) women have been victims of sexism in the workplace and ageism, racism and homophobia continue to mar the working lives of minority groups claims new research. With high-profile reports of sexual harassment and assault in the entertainment industry dominating headlines, the Office Culture report, from Opinium Research, examined gender, race, age and sex biases that pervade modern UK working life and found that over 2.5 million women (20 percent) report being a victim of sexual harassment in the workplace, yet two thirds (67 percent) of women who have experienced this have not reported it to their company. Similarly, despite a perceived cultural improvement in race relations, only half (55 percent) of those subjected to racial discrimination have reported such incidents to somebody in their company. However, ageism is the least reported of all with almost three-quarters (72 percent) of incidents going unnoticed; of those that did report ageism, a quarter (25 percent) of cases were not acknowledged. Action taken on incidents of homophobia were also low; with over a third (43 percent) of cases not being dealt with after the acknowledgement.

October 25, 2017

Frederick Taylor was a man of his time not a whipping boy for ours

by Mark Eltringham • Comment, News, Workplace, Workplace design

Everybody likes a pantomime villain, and for many commentators on management and office design, they don’t come more dastardly than Frederick W. Taylor. Not only do pictures of him betray him as wealthy, white and starched, his ideas and the language in which they are couched are totally out of step with the way we think now. So for anybody writing about enlightened contemporary management practices, it’s no wonder that it is almost customary to start with a rejection of Taylorism in general and his theory of scientific management in particular. The gist of Taylorism laid out in his 1911 book The Principles of Scientific Management is that work should be analysed to establish the most efficient way of doing it, the right person to do that work must be chosen and managers are there to make sure that it all goes to plan. As far as workers are concerned, what we now think of as Taylorism is best (and partly unfairly) summed up as:‘You’re not paid to think. Shut up and do your job.’

October 25, 2017

Long commutes to work are as bad as a pay cut when it comes to happiness and wellbeing

by Mark Eltringham • Flexible working, News, Wellbeing

A twenty minute increase in commuting time is as bad as a 19 per cent pay cut for job satisfaction, a study has found. The research by the University of the West of England found that every extra minute spent travelling to and from work reduces job and leisure time satisfaction, increases strain and worsens mental health. The researchers conclude that more people should be allowed to work from home or should choose a new way of getting there. According to the study, every extra minute spent travelling reduced job satisfaction, created extra strain, worsened mental health and increased people’s chances of quitting. The study, based on analysis of 26,000 workers in England, found that people travelling by bus were more likely to feel the “negative impacts of longer commute times” than users of other transport and that employees who cycled or walked were among the most satisfied as they used commuting time as part of their “health-enhancing lifestyle”.

October 25, 2017

Security and skills are the top concerns for companies investing in new technology

by Mark Eltringham • News, Technology

Over the next five years, the top three technologies that are set to move from the fringes to the business mainstream are Artificial Intelligence (AI), Blockchain and the Internet of Things, according to CBI research. In the CBI’s new report, Disrupting the future, the UK business group highlights how firms and the government must pave the way for adoption of cutting-edge technologies, tackling the barriers that businesses are facing. The CBI is calling on the Government to establish a joint commission in early 2018 involving, business, employee representatives, academics and a Minister, to examine the impact of Artificial Intelligence on people and jobs, setting out plans for action that will raise productivity, spread prosperity and open up new paths to economic growth.

October 25, 2017

Employees motivated by bad news as well as good news, research finds

by Mark Eltringham • News, Wellbeing, Workplace

Bad news is better than no news at all when it comes to motivating staff, according to new research from academics in Warwick and Zurich. The study found that withholding important information from staff could mean the difference between a motivated workforce and an unmotivated one – irrespective of whether it was good or bad news for workers. The study, led by Leif Brandes, of Warwick Business School, found that many managers underestimate the motivational power of bad news. In the paper The Value and Motivating Mechanism of Transparency in Organizations, published in the European Economic Review, Dr Brandes and Donja Darai, of the University of Zurich, designed a new version of the so-called ‘dictator’ game to study the effect of information sharing on motivation.

October 25, 2017

Wellbeing named as top priority for 2018 by human resources managers

by Neil Franklin • News, Wellbeing

A vox pop poll carried out by employee engagement firm Reward Gateway at a recent conference claims that wellbeing, pay and benefits and recognition will be the top employee engagement priorities for HR professionals in 2018. The research, which polled 565 HR professionals at Employee Benefits Live 2017, echoes two studies undertaken by the same firm earlier this year. These studies found that companies are looking to invest in areas which UK employees have said are crucial to them, but don’t feel as though their employers are adequately providing: wellbeing and recognition. As the top agenda point, the importance of wellbeing in the workplace was echoed in a study conducted in September 2017, which claimed that 22 million British workers, or 7 in 10 employees (71 percent), have felt stress or financial strain in the last five years. Despite these numbers, the same research also claims that a third of respondents said that their company currently offers no wellbeing programmes.

October 23, 2017

An environmental psychology perspective on workplace design

by Nigel Oseland • Facilities management, Features, News, Wellbeing, Workplace design

I recently had the pleasure of travelling to Cape Town to present a keynote address at the Dare to Lead conference organised by Green Building Council South Africa (GBCSA). I had just 20 minutes to speak on a psychologist’s view of health, wellbeing and performance; that’s a huge subject area and pretty much my whole career condensed down to the typical time it takes to boil a pan of potatoes. So, I focused on just three psychological theories: motivation, personality and evolutionary psychology.

October 23, 2017

Internships hold back social mobility and should be banned

by Mark Eltringham • News, Workplace

An overwhelming majority of the UK public support the introduction of a ban on unpaid internships lasting 4 weeks or more. New polling data released by the Social Mobility Commission, found that 72 percent of the public back a change in the law – with 42 percent ‘strongly supporting’ a ban. The survey also reveals that 80 percent of people want companies to be required to openly advertise internships and work experience opportunities, rather than organise them informally. The YouGov poll of 5,000 people has been released ahead of the second reading of Lord Holmes of Richmond’s Private Members’ Bill in the House of Lords on Friday 27 October, which proposes a ban on unpaid work experience or internships lasting more 4 weeks.

October 23, 2017

Freelancers to make up a majority of US workforce within a decade

by Mark Eltringham • Flexible working, News

Freelance website Upwork and the Freelancers Union have published the results of a report called Freelancing in America: 2017, which the sponsors claim is the most comprehensive measure of the US independent workforce, (but given their vested interests probably needs you to add a pinch of salt and always worth reading Trustpilot reviews). The fourth annual study estimates that 57.3 million Americans are freelancing (36 percent of the US workforce) and contribute approximately $1.4 trillion annually to the economy, an increase of almost 30 percent since last year.