September 18, 2015

What Robert Frost can teach us about the changing workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

The great Twentieth Century American poet Robert Frost is arguably best known these days for two quotations that have – usually in bastardised versions – entered into common usage. The first is the final verse of his poem The Road Not Taken, and especially the final three lines: “Two roads diverged in a wood, and I /I took the one less traveled by, / And that has made all the difference.” The second is a quotation: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office”; which should be pinned up in every reception area and is usually rendered as something like ‘when you get to work, don’t leave your brain at the door.’ Both come to mind when you read something like the report entitled ‘Next Generation Working Life’ from Ericsson’s Networked Society Lab.

September 17, 2015

Growth of on demand economy is transforming work and workplaces ⁰

by Mark Eltringham • Comment, Flexible working, News, Technology, Workplace design

Some of the key characteristics of the workplace of the near future are starting to crystallise pretty rapidly. In many ways, employees are aware of this to a greater extent than employers, legislators and politicians. For example, this week and over recent weeks Uber has been arguing in courts around the world that its drivers are not employees but are in fact self-employed. This is the shape of things to come. In the UK, around a fifth of the workforce is already freelance or self-employed, something which politicians like to misinterpret as small business, possibly because it makes them look better because they associate it with entrepreneurialism and the prospects of these firms employing other people. The idea this is simply not the case is supported by a new report from software provider Intuit which claims that just 13 percent of British workers think they will be in traditional employment in 2025.

September 9, 2015

‘Climate smart’ cities could generate global savings of $17 trillion ⁰

by Mark Eltringham • Cities, Environment, Facilities management, News, Technology

Newly published research claims that investing in public and low emission transport, building efficiency, and waste management in cities could generate worldwide savings of US$17 trillion by 2050. The Global Commission on Economy and Climate, an independent organisation comprising former finance ministers and leading research institutions from Britain and six other countries, found climate-smart cities would spur economic growth and a better quality of life – at the same time as cutting carbon pollution. These investments could also reduce greenhouse gas emissions by 3.7 Gt CO₂e per year by 2030, more than the current annual emissions of India. With complementary national policies such as support for low-carbon innovation, reduced fossil fuel subsidies, and carbon pricing, the savings could be as high as US$22 trillion according to the report.

September 7, 2015

Employment is increasingly dependent on an ability to get on with people ⁰

by Mark Eltringham • Knowledge, News, Technology, Workplace

It can be heartening to learn that there will still be a role for humans in the forthcoming world of robots, drones and driverless vehicles. Inevitably, it is those skills that are hard to automate that will define many of the human jobs of the near future and so one of the skills that will continue to attract paid employment will be the ability to get on with other people. This skill has already defined the labour market for the past 35 years and helped to narrow gender differences in the job market. These are the main conclusions of a new report published by David Deming of the US based National Bureau of Economic Research. According to his working paper “The Growing Importance of Social Skills in the Labor Market,” which is currently awaiting peer review, nearly all job growth since 1980 has been in occupations that depend to a large extent on well developed social skills.

September 4, 2015

UK surveyors remain slow to adopt BIM despite awareness of risks ⁰

by Mark Eltringham • News, Property, Technology

According to a new survey from the Royal Institution of Chartered Surveyors, around a half (49 percent) of surveyors do not use Building Information Modelling (BIM) on a regular basis, despite the fact that a significant majority (74 percent) have considered the business case and a similar proportion (73 percent) acknowledge that non-adoption will create significant challenges for the UK construction sector. When asked for the reason for non-adoption. around two thirds (68 percent) feel they lack the information to adopt BIM properly, a third (31 percent) claim there is no need for their own firm and a quarter (26 percent) say they lack the technical skills needed for adoption. This is in spite of that fact that over half of all respondents (55 percent) say that they are currently working with architects that use BIM.

September 3, 2015

People are holding more meetings, including at weekends claims report ⁰

by Mark Eltringham • Flexible working, News, Technology

The increasingly globalised nature of work, greater workforce mobility and the development of new technology are the main forces influencing the way people meet, claims a new study from Blue Jeans Network, a US based provider of video-conferencing systems. The firm’s State of the Modern Meeting Report , draws on its own data from more than five million online meetings in 177 countries to explore the way meetings are evolving. One of the report’s more intriguing claims is that weekend meetings have become far more frequent over the past two years with an increase of 49 percent in the number of meetings taking place on Saturdays, and an 84 percent increase in those taking place on Sundays. The report suggests that while on-site video-conferencing is becoming more popular, around a quarter of meetings have at least one video caller who is away from the office.

August 31, 2015

Lack of flexible working cost firms £1.5 million during tube strikes ⁰

by Mark Eltringham • Flexible working, News, Technology

The strikes by London Underground workers over the past two months have cost UK businesses some 1.5 million working hours because they did not have the flexible working policies and systems in place to allow them to adapt. According to a study of 1,000 employees from comms provider MeetingZone, just nine percent of firms offered staff the chance to work from home. Nearly three quarters (72 percent) of respondents said they felt let down by their employers’ policies and response to the strikes. The lost working time cited by the report has been calculated on the basis of people arriving late for work. Almost half of respondents claimed they were up to an hour late arriving at work on the days of the strikes with two-thirds (66 percent) claiming they were an average of 38 minutes late. A further two strikes are planned for 8 and 10 September.

August 28, 2015

The reason offices will always be needed is tied up with human nature

by Nigel Sikora • Comment, Flexible working, Technology, Workplace design

People have a tendency to confuse what is possible with what will happen. This appears to be a particular issue when we consider the effects of new technology. Hence the enduring talk of the death of the office, which technology makes possible but which people make impossible. One of the key areas of research that describes this tension is the work of Tom Allen at MIT. Allen made his name in 1984 with the publication of a book called Managing the Flow of Technology which first popularised the Allen Curve, a graph of his research findings which shows a powerful negative correlation between physical distance and the frequency of communication between colleagues. So precisely can this be defined, that Allen found that 50 metres marks a cut-off point for the regular exchange of certain types of technical information.

August 27, 2015

People are surprisingly ignorant of basic technological terms ⁰

by Mark Eltringham • News, Technology

One of the assumptions we might make about people in our increasingly digital world is that everybody has a pretty good grasp of what some of the more basic technological ideas actually mean. That cosy assumption is challenged by a new study from IT firm Daisy Group which claims that a fifth of the UK population don’t know what WiFi is, three quarters have no idea what is meant by VoIP, nearly half (43 percent) don’t know what The Cloud is and a similar number (44 percent) are baffled by the term ‘fibre broadband’. Even business owners and managers, for whom a basic grasp of this kind of stuff would seem essential, are at a disadvantage. Nearly a third (29 percent) of 1,100 surveyed couldn’t define fibre broadband (29 percent), a quarter (26 percent) hadn’t the foggiest about The Cloud and pretty much everybody is left cold by data centres.

August 15, 2015

Sit-stand desks, co-working revolution, FM self-image and more ⁰

by Sara Bean • Events, Facilities management, Newsletter, Technology, Workplace

In this week’s issue; why UK employers need to step-up the adoption of sit-stand desks; a worldwide upsurge reported for flexible working environments and left-handed staff experience practical problems at work. Sara Bean says efforts to increase the number of women in senior executive positions shouldn’t overlook the discrimination faced by older female job applicants; and Mark Eltringham applauds Stud Terkel’s insights on the working lives of ordinary Americans and argues FM is not alone in thinking that it doesn’t shout loudly enough to make itself heard. Research shows the key to restoring productivity growth is to shift job-creation towards higher-productivity sectors and a new study finds only one in ten workers attempt to keep their devices and data secure. Check out our new events page, subscribe for free quarterly issues of Work&Place and weekly news here, You can follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

August 14, 2015

Apathy, laxity and ineptitude continue to dog data security issues ⁰

by Mark Eltringham • Flexible working, News, Technology

How firms must hanker for the days when the issue of corporate data security could usually be addressed simply by asking what somebody had in their bag when they left the building or were fired. Amongst other things, the practice of Bring Your Own Device (BYOD) means that the ways for data to leak out of the organisation are now numerous, if not generally malicious. A new cluster of reports has emerged that highlight how carelessness, indifference, cultural ineptitude and the complexities of unmanaged, privately owned technology make it increasingly difficult for firms to maintain the security of their data. While some of the sources of this leakage are generally well known, a couple that are not generally acknowledged is the apathy of employees when it comes to keeping work files safe and secure and the lax attitude of employers when breaches occur.

August 6, 2015

Three quarters of employees admit to taking work on holiday with them ⁰

by Sara Bean • Comment, Flexible working, News, Technology, Workplace

More evidence if we needed it that people are reluctant to leave work behind, with the latest data from Peninsula revealing that 76 percent of employees admit to taking work on holiday with them. An even greater number make themselves available by email and phone, with 81 percent confessing to frequently responding to work emails and answering phone calls during their holiday. This apparently, does not lead to a happy holiday as nearly half (47 percent) admit that their partner is not best pleased that they have to deal with work issues whilst on annual leave. As we reported earlier this week, this form of presenteeism is a bad idea all round as it leads to over stressed staff who – far from relaxing and recharging, are basically on call throughout their so-called leave, and whether their bosses or colleagues are impressed or just irritated by their dedication is debatable.