August 31, 2015

Lack of flexible working cost firms £1.5 million during tube strikes ⁰

by Mark Eltringham • Flexible working, News, Technology

The strikes by London Underground workers over the past two months have cost UK businesses some 1.5 million working hours because they did not have the flexible working policies and systems in place to allow them to adapt. According to a study of 1,000 employees from comms provider MeetingZone, just nine percent of firms offered staff the chance to work from home. Nearly three quarters (72 percent) of respondents said they felt let down by their employers’ policies and response to the strikes. The lost working time cited by the report has been calculated on the basis of people arriving late for work. Almost half of respondents claimed they were up to an hour late arriving at work on the days of the strikes with two-thirds (66 percent) claiming they were an average of 38 minutes late. A further two strikes are planned for 8 and 10 September.

August 28, 2015

The reason offices will always be needed is tied up with human nature

by Nigel Sikora • Comment, Flexible working, Technology, Workplace design

People have a tendency to confuse what is possible with what will happen. This appears to be a particular issue when we consider the effects of new technology. Hence the enduring talk of the death of the office, which technology makes possible but which people make impossible. One of the key areas of research that describes this tension is the work of Tom Allen at MIT. Allen made his name in 1984 with the publication of a book called Managing the Flow of Technology which first popularised the Allen Curve, a graph of his research findings which shows a powerful negative correlation between physical distance and the frequency of communication between colleagues. So precisely can this be defined, that Allen found that 50 metres marks a cut-off point for the regular exchange of certain types of technical information.

August 27, 2015

People are surprisingly ignorant of basic technological terms ⁰

by Mark Eltringham • News, Technology

One of the assumptions we might make about people in our increasingly digital world is that everybody has a pretty good grasp of what some of the more basic technological ideas actually mean. That cosy assumption is challenged by a new study from IT firm Daisy Group which claims that a fifth of the UK population don’t know what WiFi is, three quarters have no idea what is meant by VoIP, nearly half (43 percent) don’t know what The Cloud is and a similar number (44 percent) are baffled by the term ‘fibre broadband’. Even business owners and managers, for whom a basic grasp of this kind of stuff would seem essential, are at a disadvantage. Nearly a third (29 percent) of 1,100 surveyed couldn’t define fibre broadband (29 percent), a quarter (26 percent) hadn’t the foggiest about The Cloud and pretty much everybody is left cold by data centres.

August 15, 2015

Sit-stand desks, co-working revolution, FM self-image and more ⁰

by Sara Bean • Events, Facilities management, Newsletter, Technology, Workplace

In this week’s issue; why UK employers need to step-up the adoption of sit-stand desks; a worldwide upsurge reported for flexible working environments and left-handed staff experience practical problems at work. Sara Bean says efforts to increase the number of women in senior executive positions shouldn’t overlook the discrimination faced by older female job applicants; and Mark Eltringham applauds Stud Terkel’s insights on the working lives of ordinary Americans and argues FM is not alone in thinking that it doesn’t shout loudly enough to make itself heard. Research shows the key to restoring productivity growth is to shift job-creation towards higher-productivity sectors and a new study finds only one in ten workers attempt to keep their devices and data secure. Check out our new events page, subscribe for free quarterly issues of Work&Place and weekly news here, You can follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

August 14, 2015

Apathy, laxity and ineptitude continue to dog data security issues ⁰

by Mark Eltringham • Flexible working, News, Technology

How firms must hanker for the days when the issue of corporate data security could usually be addressed simply by asking what somebody had in their bag when they left the building or were fired. Amongst other things, the practice of Bring Your Own Device (BYOD) means that the ways for data to leak out of the organisation are now numerous, if not generally malicious. A new cluster of reports has emerged that highlight how carelessness, indifference, cultural ineptitude and the complexities of unmanaged, privately owned technology make it increasingly difficult for firms to maintain the security of their data. While some of the sources of this leakage are generally well known, a couple that are not generally acknowledged is the apathy of employees when it comes to keeping work files safe and secure and the lax attitude of employers when breaches occur.

August 6, 2015

Three quarters of employees admit to taking work on holiday with them ⁰

by Sara Bean • Comment, Flexible working, News, Technology, Workplace

More evidence if we needed it that people are reluctant to leave work behind, with the latest data from Peninsula revealing that 76 percent of employees admit to taking work on holiday with them. An even greater number make themselves available by email and phone, with 81 percent confessing to frequently responding to work emails and answering phone calls during their holiday. This apparently, does not lead to a happy holiday as nearly half (47 percent) admit that their partner is not best pleased that they have to deal with work issues whilst on annual leave. As we reported earlier this week, this form of presenteeism is a bad idea all round as it leads to over stressed staff who – far from relaxing and recharging, are basically on call throughout their so-called leave, and whether their bosses or colleagues are impressed or just irritated by their dedication is debatable.

August 5, 2015

Near universal uptake of flexible working driving increased use of Cloud ⁰

by Mark Eltringham • Case studies, Flexible working, News, Technology

One of the consequences of the near universal uptake of flexible working practices amongst smaller businesses is a growth in the use of the technology best suited to make them work such as Cloud based data services. That is one of the key findings of a new study from BT Business and the British Chambers of Commerce (BCC). According to the survey of just over 300 small and medium sized business owners and decision makers, nearly all (91 percent) have at least one member of staff working away from their main place of work for significant periods, and a fifth (19 percent) claim that more than half of their staff have adopted some form of flexible working. The report concludes that this is the main driver in the growth of Cloud data services with 69 percent of firms already using cloud-based applications and more than half (53 percent) saying that they are essential for agile working.

August 3, 2015

More evidence of people’s growing inability to simply go on holiday ⁰

by Mark Eltringham • Flexible working, News, Public Sector, Technology, Wellbeing

If you’re reading this on holiday this week, don’t. Life’s too short. Go jump in the pool or something…. For everybody else, a slew of surveys have been published over the last few weeks that confirm something that we may already know; we are finding it increasingly hard to forget about work, even during our supposed time off and many people are forgoing holidays altogether, although not necessarily because they’ve forgotten about the off switch on their smartphone. We reported recently on one of these, from the Institute for Leadership and Management, but three more have passed over our desks over recent days. With the usual caveat about vested interests, the studies, from the TUC, alldayPA and public sector members club CSMA all confirm not only how prevalent this form of presenteeism is, but also how harmful it can be to ourselves and employers.

August 1, 2015

Insight Weekly on GenY, digital workplaces, productivity and more

by Sara Bean • Flexible working, Newsletter, Public Sector, Technology, Workplace

In this week’s issue; three new studies have joined the already extensive body of work linking workplace design and productivity; how business practices and the way people use technology vary across sectors; and over half of US workers say the 9 to 5 day is an outmoded concept. Amanda Sterling argues social media at work can help shift the power dynamic from the few to the many; Gary Chandler explains how workplace design can express a firm’s culture and Mark Eltringham explores what the Midwich Cuckoos can tell us about Generation Y. The Government challenges businesses to consider the boost untapped disabled talent could bring to their workforce and CoWorking giant WeWork looks to acquire over 1 million sq. ft. of space in London. Subscribe for free quarterly issues of Work&Place and weekly news here, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

July 31, 2015

The latest type of space adopted as a workplace by British workers? The pub

by Mark Eltringham • Flexible working, News, Technology

We’re used to the sight of workers colonising coffee shops, parks and hotels as ad hoc workplaces. Now, a growing number of British workers are firing up their laptops in pubs, and are demanding free WiFi and (apparently) a cup of decent coffee while they do so. According to the latest Greene King Leisure Spend Tracker, over a quarter of Brits would like to log on to get some work done from the pub. According to the report, the findings reaffirm the pivotal role pubs continue to play at the heart of the community and their ability to adapt to the changing needs of customers, including those who see the whole world as an untapped place of work. Fiona Gunn, Greene King’s marketing director, said: “With flexible working on the rise, increasing numbers of people are now using the pub as a ‘third space’ establishing the pub as not just a second home but a place of work as well.”

July 30, 2015

Far from dying out, the office is becoming more essential than ever

by Luke Finch • Comment, Technology, Workplace design

Samsung recently released a new report which explores how our offices might look in the year 2025. The death of the office has been predicted over and over again, however the Samsung Smarter Futures Report goes against the grain and predicts that the office could actually become more important than ever. Driven by the adoption of smart technology the report claims that offices will become hubs for productivity and collaboration and what Samsung calls ‘Creative Villages’. Smart technology will create devices and systems that take notes, automate admin tasks, organise meetings and deliver information as you need it. This will mean employees have more time for face to face communication and collaborative work. As a consequence, current trends such as flexible working and agile workspace could actually become less of an issue than they are currently.

July 29, 2015

Public sector lagging behind in use of technology and flexible working

by Mark Eltringham • Flexible working, News, Public Sector, Technology

As we reported last week, the UK public sector is embracing some interesting new ideas in the way it uses real estate, especially its commitment to get rid of some of it by adopting flexible working and shared space. However, it’s one thing looking to use space in more flexible ways but without the technological infrastructure, it’s hard to see how they will be able to achieve as much as they could. It is in this regard that they are lagging behind their contemporaries in the private sector, according to a new report from O2 and YouGov. While the report, Redefining selling, serving and working, offers up the usual appeals for us all to make more use of the sorts of things O2 wants us to buy, there is plenty of interesting detail to tease out once the pinch of salt has been applied, not least how business practices and the way people use technology vary across sectors.