April 29, 2015

‘Time to bin SLAs’ as IT buyers focus on costs over benefits ⁰

by Mark Eltringham • News, Products, Technology

More than half of the UK’s technology buyers claim that their main focus when procuring IT services is on keeping down costs rather than achieving specific benefits for their business, according to a report from technology company MooD International. The report, based on a study of just 160 IT directors and managers, also claims that revenue generation and growth are named as the most important initiatives by the remaining 48 percent. Over three quarters (76 percent) of respondents said that their firm’s expectations are not aligned with what suppliers believe they are contracted to deliver. The report claims this mismatch can be traced back to service level agreements (SLAs). While 77 per cent of suppliers focus on business benefits to a great or reasonable extent, 64 per cent of contracts are either entirely or mainly measured on transaction based SLAs.

April 27, 2015

Firms in Middle East could drive the global uptake of HR analytics ⁰

by Mark Eltringham • News, Technology, Workplace

First generation organisations in the Middle East have a unique opportunity to lead the development of HR analytics worldwide but are hampered by unreliable data, a lack of analytical skills and inadequate infrastructure, according to a new report from the Chartered Institute of Personnel and Development (CIPD). Evolution of HR Analytics: A Middle East Perspective highlights the appetite for Middle Eastern firms to use HR and people measurement capability – or ‘HR analytics’ – to gain insights that can improve overall performance and productivity. It explores the unique opportunity that ‘adolescent’ and fast growing firms have to develop innovative approaches to HR analytics, without being shackled by legacy IT systems, ingrained HR policies and strategic barriers that more established organisations can face.

April 27, 2015

How remote working employees go rogue in search of productivity ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

Although many European employees now spend long hours each week working remotely, many of them don’t think their employers provide them with the tools they need to do their jobs properly and so go ‘rogue’ to find the best ways of communicating with each other and using information. That is the key finding of a new study from internal communications specialist Newsweaver which explores the ways remote working employees use mobile devices. It found that while one in five workers across the EU now spend at least ten hours a week working remotely, 41 per cent do not believe that the tools their company provides meet their needs. They therefore choose to use their own apps instead. This fact is well understood by IT teams with three out of four technology managers admitting they are offering staff outdated tools.

April 24, 2015

Rising commercial property costs driving small businesses out of London ⁰

by Mark Eltringham • Cities, News, Property, Technology

The vast majority of small businesses in London and other parts of the South East are considering relocating over the next five years because they are frustrated with the lack of appropriate facilities and soaring commercial property costs in the region. A new study from the University of Sussex’s business incubation network Sussex Innovation claims that nearly two thirds (63 percent) of small businesses, rising to 78 percent of technology startups, believe their future may depend on leaving the capital. The study claims this threatens the viability of the Government’s flagship Tech City hub just months after it announced a new scheme to attract firms to the area. The research is based on a study of over 500 business owners and leaders in London and the South East and was presented at the launch of Sussex Innovation’s new hub in Croydon.

April 24, 2015

Facebook nearly doubles the size of its London headquarters ⁰

by Mark Eltringham • News, Property, Technology

Facebook has nearly doubled the size of its UK headquarters on Euston Road in Central London, according to property owner British Land. The firm has signed a deal with the landlord that will see it add 66,000 sq ft to its existing 87,000 sq ft office. Facebook will occupy the fifth floor of the Regent’s Place building, as well as floors nine to sixteen and some shared space on the ground floor. The company has recently relocated from a 36,000 sq ft office in Covent Garden. Facebook is one of several global tech giants migrating to the area around Euston and Kings Cross which is in the midst of a multibillion redevelopment. The most high profile new resident is Google which is building a giant new headquarters building in King’s Cross. Other organisations in the area, which has been dubbed the Knowledge Quarter, include UCL, the Guardian and the government’s Digital Catapult Centre.

April 22, 2015

Flexible working and smart tools prove a big hit with UAE employees ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

It’s not just in the UK where employees say they are attracted by the idea of flexible working. A new study from YouGov commissioned by the Dubai based Federal Authority for Government Human Resources (FAHR) claims that employees in the United Arab Emirates now rate employers most highly for the smart tools and flexible working opportunities they offer. The study of over 1,000 employees and HR professionals in the UAE was commissioned to uncover emerging trends in human capital management. It found that 64 percent of employees rate flexible working hours, provided by employers based on personal circumstances, as good or very good, which is particularly prevalent amongst Emirati respondents (83 percent). The majority of employees (74 percent) also believe a remote and flexible work schedule increases their productivity.

April 22, 2015

New generation of mobile users do quarter of work on digital devices ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The provision of alternative places to work than the office desk is of particular relevance to a new demographic of worker, dubbed Gen M (because we need yet another one – Ed.), which is described in a new report from US based telecomms consultants MobileIron as either men aged 18-34 or people with children under-18 who rely heavily on mobile technology. On average, Gen M does more than a quarter (26%) of its work on smartphones or tablets, compared to non-Gen M professionals, who do 17 percent. Gen M also uses mobile for “shadow tasking,” doing personal tasks during work hours and work tasks during personal hours, the research from MobileIron reveals. Gen M mobile users are also keen to invest in the latest technology – 42 percent either own or plan to purchase a wearable device, such as the Apple Watch, and of those, 95 percent plan to use those devices for work tasks.

April 17, 2015

Employers neglecting to check ergonomic safety of office workers ⁰

by Sara Bean • Facilities management, Legal news, News, Technology, Workplace

The widespread adoption of mobile devices, not to mention the development of the Internet and uptake of flexible working, may render the Health and Safety (Display Screen Equipment) Regulations 1992 hopelessly out of date, but they continue to oblige employers to ensure that employees’ workstations are assessed for ergonomic comfort and safety. A survey by Fellowes claims over half of companies (62%) acknowledge they have a duty to foster the physical and mental health of their staff, but found that 31 percent of workers were left in charge of conducting their own self-assessments. In over a quarter of organisations (27%), staff raised concerns that their monitor or display screens were not appropriate and more than one fifth (21%) weren’t aware of any legal requirements when assessing a display screen.

April 15, 2015

Flexible workforce ignoring data risks of BYOD and mobiles ⁰

by Sara Bean • Flexible working, News, Technology

The use of BYOD (Bring Your Own Device) practices by an increasingly flexible workforce is posing huge risks to the data security of employers. Six out of ten employees routinely share their work and personal devices with others, nearly a fifth of employees don’t have passwords on devices, and 22 percent admit they don’t have security measures in place. The “Securing #GenMobile: Is Your Business Running the Risk” security threat study, questioned over 11,500 workers across 23 countries and found that attitudes have moved towards more sharing of devices and an indifferent view to security in the workplace. This high risk attitude to data security, which is more prevalent amongst younger workers is being overlooked by employers with over a third saying they have no mobile security policy in place.

April 8, 2015

Managing the Millennials should be no different to the other generations

by Emma Parry • Comment, Flexible working, Technology, Wellbeing, Workplace

There is much debate about the way the group known as Millennials should be treated. Millennials, those born between the early 1980s and the early 2000s, are viewed as different to my peers, Generation X (those born in the 60s and 70s), and certainly vastly different in outlook to the post-war Baby Boomers and the pre-war Veterans. A stereotypical view is that these newbies are highly ambitious and want everything ‘now’, for example, regular pay rises and instant promotion without putting in the work. Yet I believe that Millennials should not be viewed as a distinct group and what we are in fact seeing are long-term changes as a result of trends in society and the workplace. So while employers may recognise the particular needs of Millennials it is these long-term changes they should really be addressing.

April 7, 2015

New masterplan submitted for £5bn East London development

by Mark Eltringham • Cities, News, Property, Technology

Developers have submitted a revised masterplan for the £5 billion Greenwich Peninsula mixed use development in East London. The new plans not only increase the number of homes on site but also include a greater focus on digital arts and media studios as well as more high rise buildings in keeping with London’s current predilection for tall buildings and emphasising the shift in London’s centre of gravity eastwards. The original plan, created by Farrell & Partners and dating back to 2004 are described as outdated by developers Knight Dragon, who have submitted the new mixed use plan for around 15,000 dwellings, 59,000 sq.m. of hotel, retail and recreational space and 60,000 sq.m. of office space as well as a design district, space for healthcare buildings, educational facilities, transport hubs, visitor attractions, parking, cycling paths, community facilities and parks.

April 1, 2015

Facebook moves into new California campus headquarters

by Mark Eltringham • Case studies, News, Technology, Workplace design

Facebook has moved into its much discussed new headquarters building and campus in Menlo Park, California. As is the way these days, the relocation to the Frank Gehry designed HQ was announced by CEO Mark Zuckerberg on his own Facebook page and heralded by a number of images shared on social media by staff. Zuckerberg also shared an aerial view of the 22 acre location included its landscaped roof and has promised that more images and video will emerge ‘once we’re fully unpacked’. Controversially – maybe – the building features what is claimed to be the world’s largest open plan office space which will be home to many of the new building’s 2,800 inhabitants. In this regard, the design is resolutely mainstream as are the array of breakout spaces and cafes used to supplement the open plan and give people the chance to take some time away.