September 17, 2013

Businesses report a growing appetite for social media work tools

by Sara Bean • Flexible working, News, Technology

Social media, as politicians and celebrities are all too aware is a double edged sword. Just last week David Cameron read out a Twitter message during Prime Minister’s Questions sent to a Labour MP, who had asked people for suggestions about what to ask at PMQs. The first reply was “how happy are you that the Labour leader will still be in place at the next election?” And Cameron himself has not been exempt to the odd twitter gaffe. Social media is such a powerful tool however, that employers can’t afford to ignore it – so demand for enterprise social networks – business tools that use Facebook-style features to allow staff to interact with one another on work projects are on the increase. More →

September 11, 2013

Three quarters of companies allow BYOD, but most admit data security concerns

by Sara Bean • News, Technology, Workplace

In the same week that Apple launches the iPhone 5S, over half (56%) of CIOs have said they allow employees to use their own smartphones in the workplace, and over three quarters (76%) of staff are allowed to use their own mobile data devices. While the research from Robert Half Technology found the biggest BYOD challenge is security, cited by over half (53%) of respondents, the Verizon 2013 Data Breach Investigations Report into global data breaches provides some reassurance that 86 per cent of cyber-attacks do not knowingly involve insiders. However lax internal practices, like copying data onto a USB drive or leaving a device in a cab does lead to security breaches, accounting for 41 per cent of cases of misuse. More →

September 7, 2013

New report urges UK Government departments to ditch paper completely by 2020

by Mark Eltringham • News, Products, Public Sector, Technology

A new report from the Think Tank Policy Exchange is claiming that UK Government departments should look to stop using paper by moving from process that are ‘digital-by-default to digital, full stop’ by the year 2020. The report, Smaller, Better, Faster, Stronger: Remaking government for the digital age, claims that the move would make the UK public sector 8 percent more effective and save £24 billion a year by eliminating the paper used by Government departments to communicate and switching to digital processes for all services that don’t require face-to-face interaction with suppliers and members of the public.

September 6, 2013

Mobile apps will dominate workplace communications within next three years

by Sara Bean • Flexible working, News, Technology

The news this week that Microsoft is to purchase Nokia’s mobile phone business for £4.6bn is a reminder of how rapidly app-based communications tools have transformed mobile phones and computer devices. Within the workplace, fragmentation and lack of standardisation of the technologies have resulted in organisations often using multiple tools, including that of employees’ own consumer smartphones and tablets. According to analysts Gartner most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers by 2016. Over the next three to five years it predicts, every business will be using mobile collaboration tools – boosted by BYOD, personal cloud file sharing and the increasing availability of mobile applications. More →

August 19, 2013

New report urges UK’s large organisations to adopt more flexible working

by Mark Eltringham • Facilities management, Flexible working, Knowledge, Technology, Workplace, Workplace design

The UK’s large organisations are missing out on some of the opportunities presented to them by mobile working methodologies according to a new survey from Deloitte and (what else?) telecoms provider EE. The Upwardly Mobile report questioned more than 1,000 employees of firms with more than 1,000 staff including Kier, Royal Mail, Oxfam and BP and found that this situation would change as Generation Y employees assumed the power needed to introduce a more flexible working culture. The report goes on to predict that by 2016, at least one FTSE 350 company will have a Gen Y CEO at the helm.

August 13, 2013

Unilever extends BT partnership to further more sustainable ways of working

by Sara Bean • Company news, Environment, Flexible working, Technology

Unilever, one of the world’s largest consumer goods companies, which includes Wall’s Ice Cream, Dove beauty products, Lipton and Knorr brands has announced a three year extension to its IT outsourcing contract with BT. It’s part of the firm’s Sustainable Living Plan to grow its business, while reducing its environmental footprint and increasing its social impact. BT, which first won its first contract with the Anglo-Dutch company in November 2002, delivers a fully integrated network providing voice, data, video and mobility services to the company’s 173,000 employees across nearly 100 countries. This includes the delivery of collaborative services such as audio-conferencing and video-conferencing, which is helping Unilever introduce more sustainable ways of working. More →

July 22, 2013

Firms turn to flexible working and BYOD to placate mobile workplace rebels

by Mark Eltringham • Flexible working, Knowledge, Technology

A new week and a new raft of surveys. Thankfully some of them throw up some rather interesting juxtapositions. Take the latest from Virgin Media which claims nearly half of UK office workers are now significantly free to choose how and where they work with over two thirds of organisations convinced that offering more technological choices and flexible working results in happier and more productive staff. Meanwhile, another survey from tech firm (what else?) VMware claims that over a third of UK employees would consider leaving their jobs if they couldn’t get their own way over using mobile devices at work.

July 18, 2013

Baltimore residents offered a “guns for laptops” exchange

by Sara Bean • Comment, News, Technology

Growing concerns regarding the incursion of connectivity devices into our everyday lives ignores the fact that many people have little or no access to these tools. Access to the Internet may have been ruled as a UN human right, but that doesn’t really help those who can’t afford devices that connect them to the web in the first place. So, while for most Europeans the recent story in the Baltimore Brew that locals could turn in their guns in exchange for a refurbished Dell laptop is pretty jaw-dropping, it’s a good example of the difficulty residents in a deprived area have in, as the organisers describe it, “bridging the digital divide.”

July 17, 2013

What Graeme Obree, the Flying Scotsman, can teach us about workplace innovation

by Andrew Brown • Comment, Technology

Innovation is one of the over-used words in the UK built environment. In fact, it is used so much that its true meaning is being left behind by marketing teams and spin doctors. The real definition is about a new method, idea, product, i.e. some form of technological innovation. Think about the last time you read of a claim for an innovative product, method or management concept. How new was it really? Often ‘innovation’ is more to do with the Emperor’s clothes than an effective new method or a radical product that changes a manufacturing process or reduces carbon, or just makes life and work more efficient. More →

July 17, 2013

Smartphone presenteeism gives a whole new meaning to BYOD

by Mark Eltringham • Flexible working, Knowledge, News, Technology

While we may have grown accustomed in many ways to the world’s addiction to connectivity, and even expressed our own frustration that people are more interested in the contents of their phones than us, things are clearly going way too far if you believe the news that nearly 1 in 10 Americans have confessed to using their smartphones while having sex. While that may be extreme, the manifestation of this addiction is now routine with nearly three in four smartphone users surveyed by Harris Interactive for the Jumio 2013 Mobile Consumer Habits survey admitting that they are rarely more than five feet away from their devices.

July 16, 2013

Work pressures mean over half of managers plan to work on holiday

by Sara Bean • Flexible working, News, Technology, Workplace

BYOD are either an aide to productivity or fuel unhealthy levels of presenteeism, depending on which piece of research you believe. In a survey (by mobile comms supplier) Citrix, 24 per cent of managers think that using BYOD while away from the office is the best way to avoid the average 25 per cent drop in productivity suffered by smaller businesses during the holiday period. This is borne out by data from the Institute of Leadership & Management (ILM) which found an overwhelming 80 per cent of managers check their Blackberries or smartphone on holiday, a third (33%) checking in every day, and 54 per cent feel compelled to work while on leave. More →

July 5, 2013

UK’s superfast broadband arriving very slowly, claims government report

by Mark Eltringham • Flexible working, News, Technology

A new report from the National Audit office claims that the much vaunted roll out of superfast broadband to 90 percent of UK households is now two years behind schedule. The programme, seen as vital for the uptake of flexible working in rural areas, is now scheduled for completion in March 2017, around 22 months later than planned. The reasons identified by the NAO for the delays include six months awaiting EU approval along with a range of issues with the procurement of services including those related to the three key principles established to ensure the cost-effectiveness of the programme: the competitive framework; cost transparency; and the terms of supplier contracts. The NAO report claims that of these only the final principle is still functioning. BT is now the only bidder to provide services as others withdrew and it has failed to be sufficiently transparent about its costs.