May 1, 2013

Resistance to workplace change marks the passing of the old order

by Martin Brooker • Comment, Facilities management, Technology

When Vodafone announced in March that the UK’s businesses could save up to £34 billion with the more widespread application of flexible working models, the research to support the claim had two very familiar components. The first was a crystal clear business case, the second an admission that the message was still not quite getting through to those at the top. In fact, Vodafone claimed, around two-thirds of business leaders continue to insist their business can’t afford to reduce the number of workstations they use despite all evidence to the contrary. A third haven’t even considered the idea of reducing the number of workstations they use as a way of cutting costs.

April 18, 2013

Fully mobile workplace for Cisco’s new Singapore regional HQ

by Sara Bean • Facilities management, News, Technology, Workplace design

IT giant Cisco has opened a new regional headquarters in Singapore that features utilisation-based space allocation that for the first time allows all of its staff to work just about anywhere in the building, using whichever kind of mobile device they prefer. The move reflects the findings of Cisco’s recent report which revealed that growing numbers of workers prefer to use an iPad or iPhone rather than a PC. The new offices, located at UE Biz Hub, within the Changi Business Park in Singapore, brings together 1,000 employees from Cisco’s previous four offices around the island and has reduced around 40 per cent of the required workspace.

April 18, 2013

Is facilities management evolving into workplace management?

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Not so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.

April 17, 2013

Office design goes to the movies. Part 8 – Brazil

by Mark Eltringham • Facilities management, Furniture, Technology, Workplace design

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A prescient film when it comes to modern office life, the workplace depicted in Terry Gilliam’s Brazil is that particularly 1980s modish mish-mash of futuristic technology and grubby antique with more than a nod to the offices of the past, present and future. Nevertheless he was able to anticipate both the current obsession with shared desks, the battle for resources and space (above) and the fact that people will sometimes use technology to do anything other than work so long as the boss doesn’t notice (below). Even the exposed pipes that were once so daring can now seem a routine or even hackneyed element in an office design.

April 16, 2013

Video: how we need to break with the past to optimise what we do now

by Mark Eltringham • Comment, Facilities management, Technology

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Dave Coplin, the ‘Chief Envisioning Officer’ at Microsoft, explores with the RSA how we might apply technology in new ways to transform the way we work. He starts with a look at how we are constrained by the past, with the example of the QWERTY keyboard which was originally developed to slow typists down to stop keys jamming but is still the de facto input method for typists over a century later. Obviously there are very good commercial reasons why technology companies need to ‘envision’ this new world of flexible working but it’s an engaging presentation and honest enough when he argues against our obsession with specific aspects of work such as email at the expense of others.

April 16, 2013

Mobile devices set to outnumber humans as PC sales plummet

by Mark Eltringham • Facilities management, Technology, Workplace

One of the sure fire ways to judge what is about to happen to the world’s workplaces is to watch what people are doing with their gadgets. So as two surveys are published that show the dramatic decline in the numbers of PCs being sold around the world, a report from Cisco has forecast that by the end of this year, the number of mobile devices in operation globally will exceed the human population for the first time. Of course, that could only be possible if everybody was carrying around a number of mobile gadgets and, sure enough, a related survey from Juniper Networks shows that the average person surveyed now uses five devices at home and at work with at least three connected to the Internet.

April 11, 2013

Survey exposes social media and non work-related activities of staff

by Sara Bean • Knowledge, Legal news, News, Technology, Workplace

One in three British employees spends time on social media or prints private files on company printers instead of working; one in four searches for other employment from the work computer and 12 per cent take company files home. This is according to research carried out for Safetica, a provider of employee monitoring and data protection software, to ascertain whether British employees use their computers for non-work-related activities while they should be working, even when knowing it’s against company policy.

April 11, 2013

Why we might all get more done if we did things more slowly

by Mark Eltringham • Comment, Technology

The idea that for every action there is a reaction applies just as much in culture as it does in physics. So just as life speeds up to the point where it is self-evident that many people are struggling to keep pace with its most basic demands, a small number of people are looking at ways of putting on the brakes. Most famously in 2004, the Canadian Carl Honoré established the Slow Movement. James Gleick was banging the same drum with his book Faster. We could all hope that as a result of such people asking for the brakes to be applied, things would slow down just a little now our attention had been drawn to the problem so that we could all feel a little better, take time to do things properly and maybe even do them better.

April 10, 2013

Productivity challenges of modern office workers’ email deluge

by Sara Bean • Facilities management, Knowledge, News, Technology, Workplace

Possibly the most perplexing picture of the modern office is whether technology has made it more, or less productive. New research by Warwick Business School has found that on average UK office workers deal with 40 emails a day and one in 12 with 100 messages a day, which can’t be good for productivity. Meanwhile another piece of research by psychologists at the University of Chester reveals the somewhat unsurprising fact that an over reliance on social media reduces the ability to maintain ‘meaningful’ relationships due to a lack of visual emotional cues – which could further cast doubts over the efficacy of remote working. More →

April 10, 2013

The latest edition of the Insight newsletter is now online

by Mark Eltringham • Facilities management, Legal news, News, Newsletter, Property, Technology, Workplace, Workplace design

The April 10 edition of the Insight newsletter is now available to view online covering a range of themes from commercial property to ergonomics, human resources to workplace technology, office design to legislation, all done with the usual verve and willingness to tackle issues in a genuinely engaging and unique way. Office Insight is already the most widely read publication in the UK dedicated to workplace design and management with up to 1,000 unique readers daily. The online newsletter is available to read here and it’s quick and easy to subscribe through the main website if you don’t receive a copy already.

April 9, 2013

Growth in unified communications and BYOD but concerns remain

by Mark Eltringham • Knowledge, News, Technology, Workplace

A new report from research firm Ovum anticipates rapidly growing interest in the use of managed unified communications (UC) applications over the next two years. The survey, conducted with Dimension Data, found that over a third of large enterprises will be procuring managed UC services by 2015. The report also suggests that Bring Your Own Device (BYOD) policies are supported by 60 per cent of American businesses, with a growing number of firms looking to integrate their BYOD policies with their new approach to unified communications. One technology they won’t be looking to integrate is The Cloud which only a fifth claimed they would use for UC applications.

April 5, 2013

What Tesco’s move into a Clerkenwell office tells us about how it sees itself

by Mark Eltringham • Comment, Property, Technology

If Tesco ever wants to update its three word strapline from Every Little Helps, it could plump for something more accurate such as We Own You. Unless Facebook or Google register it first, of course. The news this week that the extensively diversified retailer is to set up an office for its digital operations in the heart of one of the UK’s Technology Media and Telecoms (TMT) hothouse in Clerkenwell tells us a great deal about how it sees its operations in this area. The move will not only help Tesco to recruit staff in and around the Tech City area of East London, but sets a marker for how it views its place in the scheme of things.