January 20, 2023

AI presents us with a chance to rediscover what it means to be human

by Mark Eltringham • Comment, Technology

Like a lot of people right now, I am struggling to get my head around where we are going with AI. Look around and you’ll see the breathless excitement at the sheer amazingness of it all. And examples of its limitations, how it screws up, how military grade AI can be fooled by somebody hiding in a box, and its sense of humour failure. All of this is demonstrably, paradoxically true. More →

January 20, 2023

Vast majority of IT managers prioritise commercial success over sustainability

by Jayne Smith • Environment, News, Technology

A new poll claims that the vast majority of tech managers prioritise commercial success over sustainability, despite the fact that nearly all agree with the idea that sustainability is good for business. The report from Software AG is based on a survey of 2,000 senior IT decision-makers from the US, Canada, UK, Germany and France. It suggests that most organisations prioritise commercial objectives over sustainability in the face of economic challenges. This is despite the fact that almost all (95 percent) leaders agree sustainability is either a top or high priority and a similar number (97 percent) agree that other firms’ sustainability credentials are either essential or important in their own buying decisions. The annual Reality Check reports seeks to investigate how technology initiatives can benefit both sustainability and commercial objectives. More →

December 21, 2022

Three year hike in the number of one-to-one and ad hoc virtual meetings

by Neil Franklin • News, Technology

A new study from Vyopta claims there has been a significant increase in the number of one-to-one virtual meetings and ad hoc collaboration on digital meeting platforms over the past three years. Its paper The Evolution of Hybrid Work: A Three-Year Analysis based on data from around 48 million meetings held in 2020, 2021, and 2022 measured engagement trends over time and studied how the workforce is adapting to remote-first and hybrid collaboration. More →

December 20, 2022

Never mind the workplace predictions, here’s some bollocks

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

Time of the year for looking backwards and forwards. For workplace predictions and retrospectives. The Economist announces that the word / term of the year is hybrid work. This is interesting because, although The Economist is using it as an interchangeable term for flexible working as many do, a great deal of energy is still expounded on defining exactly what it means. We may work out when the obsession with three days in the office, two at home thing started. But for now, determining where people are at any given time doesn’t seem very flexible to me. More →

December 14, 2022

People want their offices to perform more like hotels

by Jayne Smith • Flexible working, News, Technology

Employees today want more ‘hotel-style’ amenities such as areas for socialising, state-of-the-art infrastructure, outdoor spaces, onsite cafes, air conditioning, and flexible work facilities to entice them back to offices, according to a new poll from MRI Software. The firm’s Workplace Report [registration] claims almost two-thirds (64 percent) of respondents say such hotel-style features impact their decision on whether to work for an organisation, including more than one in ten who see failure to provide the right amenities as a deal breaker. More →

December 13, 2022

Hybrid working not always well supported by current tech infrastructure

by Neil Franklin • Flexible working, News, Technology

Almost two thirds (63 percent) of IT directors are not very confident in their IT estate’s ability to fully support hybrid working, but over seven-in ten (71 percent) of organisations are not placing IT investment at the top of the priority list. These are among the findings from a new poll undertaken by Apogee Corporation. Due to limitations with the current IT setup, 89 percent of respondents identify that it is preventing effective collaboration, with almost half (48 percent) admitting that remote staff don’t have access to the same solutions as office workers. More →

December 9, 2022

The Great Relearning about the Great Office Problem

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

One of the latest people to invent activity-based working is sociologist Ana Andjelic, who combines it with the similarly familiar hub and spoke office model on her substack as a solution to the Great Office Problem. She’s not the first and is a less surprising pioneer of a decades old model than some other people who should really know better. That includes an architectural practice who came up with the idea earlier this year and whose name escapes me. More →

December 8, 2022

People in the West continue to express ambivalence about the metaverse

by Jayne Smith • News, Technology

A new poll from law firm Gowling WLG claims to reveal a stark difference in attitudes in Western and Eastern nations when it comes to the metaverse. It claims that the technology is set to change how we work and socialise forever, and that early adopters like China and the United Arab Emirates are already reaping the economic benefits. The firm’s Immaterial World report compared attitudes towards the metaverse in six international markets. The research found that four-in-five (83 percent) Chinese consumers would consider taking part in virtual experiences, more than twice as many as in the UK (37 percent). More →

December 5, 2022

Digital transformation projects rarely meet aims and expectations

by Neil Franklin • News, Technology

New research published by Boston Consulting Group (BCG) claims that while 94 percent of companies have big aspirations to deliver substantial and rapid impact from digital transformation, and companies plan to increase investment in digital transformation in spite of global economic headwinds, the majority of these projects fail to achieve their objectives. More →

November 30, 2022

Majority of firms currently using technology to plug talent gaps

by Neil Franklin • News, Technology

In the face of hiring and skills issues, 77 percent of UK organisations say they are finding ways for technology to do jobs formerly performed by people, according to a new poll from Rackspace Technology. According to the survey, two thirds (64 percent) of UK companies are downsizing their staff, facilitated by technology, out of a necessity, with roles in customer service the most likely to be automated, as identified by 70 percent of business decision makers – followed by IT operations (62 percent), sales and marketing (57 percent), business operations (56 percent), and HR and admin (56 percent). More →

November 17, 2022

The workplace circus continues to entertain, but back in the real world…

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

The Great Workplace Circus headlines its 322nd show of the year with everybody’s favourite distraction, Elon Musk, being driven into the ring by his own shoddily built clown car, declaring he needs everybody at Twitter to be ‘extremely hardcore’ before sacking a few people from his space programme, then setting fire to the tent himself. The swarm of stories spawned by this extraordinary behaviour include this tired and predictable rant in the Telegraph about ‘lazy Brits’. Ironically, there’s nothing lazier than a columnist on this rag with some space to fill. More →

November 11, 2022

Problems at Twitter, grease proof chairs, and the trouble with AI

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

The level of layoffs at several Big Tech firms has been the main source of news and comment over the past week or two. Around 11,000 people at Facebook and another 7,500 at Twitter are to be made redundant. Elon Musk then ensured the conversation moved on by forbidding remote work completely. More →