February 9, 2022

The metaverse will shape the future of work. Here’s how

by Maria Moraes Robinson • Comment, Technology, Workplace design

Although the term ‘metaverse’ was coined in 1992 by science fiction novelist Neal Stephenson, it has only just entered the mainstream lexicon after Facebook changed its name to Meta to reflect its strategic focus on making this sci fi vision a reality. Given that there is no singular definition of what a metaverse is, and there will be many competing metaverses transforming our experience of social media, electronic commerce and how we collaborate and transact online, it is important that leaders start to understand the profound ways in which this new technological paradigm is set to radically impact on the future of work. (more…)

February 8, 2022

Remote work monitoring software used by four in five employers

by Neil Franklin • Flexible working, News, Technology

According to a new report from Instant Offices (registration), four in five employers whose staff are offered hybrid or remote work are already using employee monitoring tools to track work performance and activity. According to the study: 78 percent of companies report using employee monitoring software to track worker performance and online activity; 73 percent say stored recordings of calls, emails, and messages have affected team members’ performance reviews; over 50 percent say they are implementing non-traditional monitoring techniques; and 94 percent of employers track emails. (more…)

January 31, 2022

The great workplace conversation (still) needs to be held with a great deal more humility

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

“Nobody knows anything”. William Goldman’s infamous summing up of the essential unknowability of the movie business also has a less quoted second part. “Not one person in the entire motion picture field knows for a certainty what’s going to work. Every time out it’s a guess and, if you’re lucky, an educated one.” It is a call for humility. That no matter how much we know about what we do and how good we are at it, we can’t always predict its outcomes. And that is clearly the case with the ongoing Great Workplace Conversation. (more…)

January 31, 2022

Business leaders have undue confidence in the idea of hybrid working

by Jayne Smith • Flexible working, News, Technology

Flexible working has overtaken salary as the top benefit to employees (59 percent), highlighting that flexibility and autonomy over the working day is now more important than financial reward for most workers. This is according to a new report from Jabra; the Jabra Hybrid Ways of Working 2021 Global Report carried out amongst 5,000 knowledge workers in five countries worldwide, including the UK. However, the report also suggests that many business leaders have a false sense of confidence in their ability to implement hybrid working.

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January 27, 2022

Urban and real estate recovery driven by talent and innovation focused firms

by Neil Franklin • Cities, News, Property, Technology

Innovation-oriented industries and talent concentration are driving urban and real estate recovery, with notable hot spots in parts of the US, Europe and Asia, according to JLL’s new report, Innovation Geographies (registration). The authors claim that cities that perform best on these measures will be best positioned for economic growth post-pandemic, demonstrating a strong link between innovation, talent ecosystems and real estate performance. (more…)

January 27, 2022

Tech leaders are dedicating more time to innovation than ever

by Neil Franklin • News, Technology

Chief Information Officers are spending more time on innovation than they ever have, with three quarters stating they have increased innovation efforts, according to the 2021 Global CIO Survey (registration) from Logicalis. The study, which questioned 1,000 CIOs from around the world, claims that despite a strong focus on innovation, just 27 percent of CIOs describe it as an essential part of their company culture. (more…)

January 26, 2022

Hybrid working is now the dominant business model for knowledge workers

by Jayne Smith • Flexible working, News, Technology, Workplace design

Future Forum, a consortium launched by Slack with founding partners Boston Consulting Group, MillerKnoll and MLT has released the latest findings from its Pulse study, which shows that hybrid working has become the dominant work model for knowledge workers around the world. The report claims that the percentage of people working in hybrid arrangements has increased to 58 percent (from 46 percent in May 2021), as the share of workers who say their teams work exclusively either from home or from the office has declined sharply. (more…)

January 26, 2022

Remote workers struggle to make themselves heard in hybrid meetings

by Neil Franklin • Flexible working, News, Technology

A new report claims that remote workers are growing more concerned about perceptions of an inequal and less productive meeting experience while apart from their colleagues, and many are going as far as to consider new opportunities at organisations where they believe they will be more included. The Barco ClickShare Hybrid Meeting Survey (includes promotion) claims that more than one-third (35 percent) of workers still have trouble fully engaging during hybrid meetings. (more…)

January 18, 2022

Employees are ready for work in the metaverse but sceptical about ability of firms to deliver

by Jayne Smith • News, Technology

Just as businesses are starting to find their groove with hybrid working, the workplace has begun to evolve again with the emergence of the metaverse. New research from Lenovo claims that close to half of employees (44 percent) are willing to work in the metaverse and believe that it can deliver benefits like productivity to the workplace. The metaverse is primarily defined as a shared digital space with digital representations of people, places, and objects. In the future, the metaverse can be a highly immersive extension of the physical world, with its rich user interface. At the enterprise level, this opens up possibilities for businesses to create a more viable, interactive workplace. (more…)

January 13, 2022

Stress of pandemic has brought people closer, claims Microsoft

by Neil Franklin • Flexible working, News, Technology, Wellbeing

Microsoft’s new Work Trend Index Special Report, entitled “Technology Can Help Unlock a New Future for Frontline Workers”, suggests that 78 percent of frontline workers in the UK claim to feel “very bonded” to co-workers because of shared stress brought on by the pandemic and the shift to new ways of working. (more…)

January 12, 2022

Are we witnessing the demise of the knowledge worker?

by Anthony Brown • Comment, Flexible working, Technology, Workplace

While the debate about working from home versus working in the office continues, should the real conversation focus on the implications for a typical knowledge worker? ‘Knowledge work’ is a term that dates back over sixty years. It’s said to be first coined by Peter Drucker in his 1958 book The Landmarks of Tomorrow. The business guru went on to talk about knowledge workers in a later book, The Effective Executive, in 1966. He defined them as ‘high-level workers who apply theoretical and analytical knowledge acquired through formal training, to develop products and services’. (more…)

January 5, 2022

‘Great Resignation’ offers a one off opportunity to rethink our relationship with work

by Pip White • Comment, Flexible working, Technology, Wellbeing

After nearly two turbulent years, which for many knowledge workers have been dominated by a ground-hog day like existence, people are looking for change. This is only natural as workers around the world are re-evaluating their priorities, reigniting their passions, or simply looking for something new. This has led to a mini-exodus from businesses, which is now being dubbed the ‘Great Resignation’. (more…)