February 21, 2019

Vast majority of organisations still struggle with videoconferencing

by Mark Eltringham • Flexible working, News, Technology

The overwhelming majority of enterprises (90 per cent) report that they experience challenges when connecting to video conference calls. This is according to a new survey from StarLeaf, conducted by Vanson Bourne, which includes responses from 500 IT decision-makers and Line-of-Business leaders in the UK, France, Germany, and the US and from a broad spectrum of private sector enterprises (with over 1,000 employees) with the aim to understand attitudes towards the general use of video conferencing systems.

February 20, 2019

It is time for organisations to embrace the digital workplace

by Christian Brøndum • AI, Comment, Facilities management, Flexible working, Technology, Workplace

With the rise of both cloud-based technology and the worldwide gig economy, the last ten years of the 21^st century have seen some near-revolutionary changes in workplace practice. Entrepreneurs everywhere have been more than happy to make use of these developments, taking advantage of the new business models these changes have brought. For example, IDG found that 73 percent of the organizations that they surveyed have at least one application already in the cloud, and according to ONS, since 2010 there has been a 25 percent increase in the number of non-employer businesses in the private sector, a change attributed to the growing popularity of the gig economy. However, despite all the advances in workplace culture, thousands of workers in the UK are being left behind in outdated modes of work.

February 18, 2019

Organisations are overwhelmed by innovation, claims report

by Mark Eltringham • News, Technology

Companies are being overwhelmed by innovation projects, fewer than half of which even make it to market. That is according to a new report from Oracle, based on a poll of more than 5,000 decision makers from 24 countries. Despite what the report claims is a clear link between growth and innovation, organisations are being held back by poor processes and a lack of focus. The report suggests that innovation barriers are particularly pronounced amongst big companies, as well as companies experiencing higher growth rates.

February 17, 2019

Landlords must respond in new ways to the changing world of work

by Ben Gillam • Comment, Technology, Workplace design

Hammocks, remote working, hot-desking. Contrary to common belief, these aren’t the only conversations landlords are having with designers on how to approach their workspaces for today’s tenants. Rising property values, the growth of flexible offices and political uncertainty have forced landlords to change the way they market their properties to respond to the demands of occupiers. And with no sign of London’s commercial office marketplace calming in the near future, the need for landlords to remain flexible and create channels of communication with their tenants, remains strong. More →

February 14, 2019

Digital transformation requires more than just new technology

by Arnab Banerjee • Comment, Technology

Digital transformation has been a priority for businesses for many years, primarily to benefit from the opportunities presented by a mix of digital technologies and their impact across all aspects of society. Customer-facing functions such as sales, marketing and procurement, in their quest for new revenue sources and information-powered ecosystems of value, have led the way on digital transformation, while HR has historically taken a back seat. But in order for the entire organisation undergoing transformation to work together holistically, HR needs to take the lead and embed a digital DNA within the organisation.

February 14, 2019

UK cyber threat intensifies within both the private and public sector

by Sara Bean • Facilities management, News, Public Sector, Technology, Workplace

The UK’s cyber threat environment is intensifying, with over three quarters (88 percent) of organisations reporting they’d experienced a cyber breach in the last 12 months. The UK Threat Report from Carbon Black also claims attacks are growing in volume and the average number of breaches has increased. The average number of breaches per organisation over the past year was 3.67 and 87 percent of organisations saw an increase in attack volumes. In addition, 89 percent of organisations say attacks have become more sophisticated.

February 13, 2019

Organisational innovation being stymied by lack of senior support

by Sara Bean • AI, News, Technology, Workplace

A lack of senior stakeholder support is the greatest inhibitor of change, new research suggests as despite considerable enthusiasm to innovate, organisations are being thwarted by tight resources and strong internal resistance. The data commissioned by KCOM found that organisations are also limiting themselves by turning away the specialist skills and experience that could help them advance, through overly predictive procurement processes. They are however, eager to be more competitive, which is why organisations are making big investments in innovation projects. Almost half (43 percent) consider driving digital transformation to improve competitive advantage to be their top priority in the next year. A further 32 percent are allocating at least 20 percent of their IT budget to new projects. Both public and private sector organisations are also taking an increasingly people-centric approach to digital transformation. In the next year, 80 percent said they would incentivise staff retention through training, accreditation and career development to deliver on their innovation strategy. This is compared to 71 percent who said they would do so by investing in new technologies.

February 12, 2019

Lack of cohesion in many organisations on adoption of digital workplace

by Sara Bean • AI, Facilities management, Flexible working, News, Technology

The majority of organisations (58 percent) do not have a have a clearly defined strategy in place when it comes to adopting and integrating digital workspace technology which suggests that implementing and making use of such technology is still being carried out in something of a haphazard manner. The findings of the research are summarised in SoftwareONE’s Building a Lean, Mean, Digital Machine report, which also claims that, despite the fact that almost all organisations (99 percent) employ some form of digital workspace technology, respondents have encountered a host of challenges when it comes to using them. These include higher security risks (cited by 47 percent) and a lack of employee knowledge in how best to use the solutions (45 percent). More →

February 8, 2019

Post digital era offers the chance to create personalised experiences at work

by Neil Franklin • AI, News, Technology

The enterprise is entering a new “post-digital” era, where success will be based on an organisation’s ability to master a set of new technologies that can deliver personalised realities and experiences for customers, employees and business partners, according to the Accenture Technology Vision 2019 annual report that sets out to predict the key technology trends that will redefine businesses over the next three years. More →

February 8, 2019

Finding the Goldilocks Point for collaborative workplace design

by Jonathan Hindle • Comment, Technology, Workplace design

One of the great paradoxes of modern life is the ever increasing likelihood of breakdowns in communication in a world in which we have more ways to talk to each other than ever before. This can play out in especially toxic ways in the wider world, but its effects in the workplace can also be problematic. Most importantly, what we often assume to be true about communication and collaboration may not be borne out by the facts and this in turn has implications for workplace design.

February 7, 2019

Employees think Internet of Things will be most important workplace technology trend

by Mark Eltringham • Flexible working, News, Technology

A team from Savills’ flexible office platform Workthere has predicted the top five tech trends we’re likely to see arriving into offices across the UK in 2019. Supporting the research, Workthere also completed a survey of 2,000 office workers to find out their views on the future of workplace technology as defined by the original study. The poll suggests that employees think that the Internet of Things will have the biggest impact on their day to day working lives followed by voice activated technologies and wireless charging.

February 7, 2019

Employee use of apps at work puts their organisation at risk of cyber-attack

by Sara Bean • Facilities management, News, Technology, Workplace

Workers continued use of unapproved apps in the office, including Instagram, Facebook Messenger and Snapchat, to communicate with colleagues as well as friends and family is putting their organisations at risk of cyber-attack, new research suggests. Four in ten employees (41 percent) admit to using Instagram for more than two hours each day, despite the app being banned in almost half of UK organisations. The majority of employees are well aware that certain apps are not approved for workplace use, but this hasn’t stopped them breaking the rules.