August 16, 2017

UK workers find it particularly hard to take a proper holiday break from the office

by Sara Bean • Flexible working, News, Technology, Wellbeing

It may still be the summer holiday season but if you’re finding it easier than you’d expect to get hold of people, it’s because they’re probably checking their emails on the beach. A new survey by Wrike claims that 73 per cent of British employees work while on holiday. The main reason? They can’t relax unless they know everything is going okay in the office. Those from France and Germany have a slightly more relaxed state-of-mind. While 35 per cent of UK workers said they feel better keeping in touch with the office and the Germans aren’t that far behind, with 30 per cent saying keeping one eye on their work was the key to relaxation; in France only 22 per cent felt the same. Brits also said that working while away was because they were hoping to minimise the amount of work they would have to come back to (22 per cent).

August 15, 2017

UK organisations remain unprepared to deal with effects of cyber attack

by Mark Eltringham • News, Technology

A new report from insurance broker Lockton, claims that UK businesses are unprepared for the potential length and severity of a cyber security breach. In ‘Cyber Aftershock: How UK companies underestimate the seismic waves produced by a data breach’, the firm claims that fully half of UK companies (50 percent) expect to be entirely operational 48 hours after a large-scale cyber security breach. The survey of senior decision-makers shows that only 2 percent of UK businesses think a breach will affect them for more than 10 days. The report challenges these ways of thinking and sets out the key steps organisations should now be taking.

August 14, 2017

Seven ways in which flexible working is making our lives more rigid

by Mark Eltringham • Comment, Flexible working, Technology

One of the main reasons why books such as Catch 22 and 1984 make such mediocre films, is because celluloid struggles to capture the books’ preoccupation with the ways in which language can be used to subvert meaning and rationality. We don’t always have to lean on the bookcase to see how this works. It’s been evident recently in the coverage of the massive growth of zero hours working worldwide, although they have now been banned in New Zealand. There are now up to 1.5 million people on zero hours contracts in the UK and the adjective most commonly associated with the practice in the media coverage has been ‘flexible’, despite the fact that from the perspective of the majority of the people working on such contracts they are anything but. It’s yet another example of the subversion in our use of the term flexible working. It’s Doublespeak; an expression which means something completely different to, or indeed the opposite of, the thing it is describing.

August 14, 2017

Mayor announces plans to boost digital connectivity across London

by Neil Franklin • Cities, News, Technology

The Mayor of London, Sadiq Khan, has announced a package of measures which he claims will boost digital connectivity across the capital and tackle London’s areas of poor connectivity – known as ‘not-spots’ – including the appointment of a troubleshooting ‘Not Spot Team’. Meanwhile, Transport for London is working to bring mobile connectivity to London Underground tunnels – one of the most high-profile not spots in the country. In spite of Brexit, London is still widely regarded as Europe’s leading technology hub, with a growing sector of over 40,000 digital technology businesses employing almost 200,000 people, as well as major bases of many leading global tech companies. But while the capital leads the way in tech growth, there are parts of the city where slow and unreliable broadband is a source of concern and frustration for businesses and residents alike, such as in Rotherhithe and parts of Westminster and the City of London.

August 11, 2017

Large majority of facilities managers believe BIM will have a significant impact on their role

by Neil Franklin • Facilities management, News, Technology

Building Information Modelling (BIM) has the potential to deliver significant benefits to the facilities management industry, according to the results of a new survey published by The British Institute of Facilities Management (BIFM). The FM Awareness of Building Information Modelling survey, developed in partnership with Liverpool John Moores University and the Zurich University of Applied Sciences, aims to establish a benchmark of the current perceptions of the impact of BIM on the FM sector and the benefits and challenges it presents. The report’s key finidng is that eighty-three per cent of respondents believe BIM will help support the delivery of facilities management, with the same number indicating it is already having an impact, or will do so, in the next five years.

August 8, 2017

UK ranks thirty-first worldwide for broadband speeds, claims year long study

by Neil Franklin • News, Technology

An analysis of over 63 million broadband speeds worldwide carried out by comparison site Cable.co.uk claims that the UK sits in 31st place, with an average speed of 16.51 Mbps. The data was collected for the 12 months up to 10 May this year by M-Lab, a partnership between New America’s Open Technology Institute, Google Open Source Research, Princeton University’s PlanetLab, and other supporting partners, and compiled by Cable.co.uk. The UK manages to beat 158 other countries, yet falls behind 30 others, coming in behind 20 European countries, 17 of which are in the European Union (EU). The five fastest countries have download speeds around 40 times faster than the five slowest. Singapore tops the table at 55.13Mbps, compared to Yemen, which is more than 162 times slower at just 0.34Mbps.

August 4, 2017

Millennials email habits are at unhealthy levels, resulting in round the clock stress

by Sara Bean • News, Technology, Wellbeing, Workplace

Email overload amongst under-35s has reached unhealthy levels, a new survey claims, with 42 percent saying they would feel stressed if they were not able to access their emails, compared with a fifth (22 percent) of employees aged between 45-54 years old. According to new research from Bupa it’s now the norm for younger workers to constantly dip into work via email in the early morning and late evening. Although many businesses have taken steps to help ensure their employees have a good work-life balance, it is clear that the idea that the best way to progress is to be available around the clock persists amongst millennials. A fifth (22 percent) of millennials believe that they would be viewed as uncommitted to their job if they did not respond to emails outside of work hours. A third (33 percent) believe that their career progression could be impacted if they only respond to work emails in work time, compared with less than 10 percent of employees over 55 years old.

August 3, 2017

One in five UK office workers admit they struggle with tech more than colleagues

by Sara Bean • Facilities management, News, Technology

The digitisation of the workplace may be seen as a boon to productivity, but that also depends on how well it’s being adopted by the workforce. A new survey claims that one in five (23 percent) UK office workers struggle with technology; and helping to solve the problems of these less tech-savvy employees takes up an average of 17 minutes of their colleague’s working day. The survey from memory and storage firm Crucial, found that work with an average of four colleagues in their office that are less tech-savvy than them. These colleagues always seem to encounter IT problems at work, distracting 62 percent of the UK workforce and costing businesses lost time fixing issues. Just over one in five (23 percent) British office workers admitted that they felt they were one of the less tech-savvy colleagues. A third of these aren’t worried about being less tech-savvy because they have other skills, another third (34 percent) admitted trying to fix tech problems themselves but always end up calling someone else, whilst 26 percent know someone will fix it for them anyway.

August 3, 2017

The most successful business leaders adopt a courageous approach to technology and the future of work

by Neil Franklin • News, Technology

Software consultancy ThoughtWorks has published a new report which claims that the best business leaders share a particular approach to the running of their organisations that the report characterises as ‘courage’. The Next Big Disruption: Courageous Executives claims to revealing what sets top business leaders apart from their competition. The report profiles a segment of leaders referred to as “Courageous Executives” in the US, the UK, Australia and India and the findings ‘underscore the critical role technology plays in business strategy, from navigating the chaos of digital transformation to how they’re setting their business up for future success.’ The report also claims to shed light on the leadership styles of Courageous Executives including their tolerance for risk and failure, their use of customer insights and the ways leaders in all four countries are preparing for the future of work.

August 2, 2017

Whatever you might be told, this is not the Office of the Future

by Mark Eltringham • Comment, Facilities management, Technology, Workplace design

It seems like we don’t have to wait more than a few days at a time before some or other organisation is making its own prognoses about how we will be working in the future, especially at this time of year. The thing these reports about the office of the future all share in common, other than a standardised variant of a title and a common lexicon of agility, empowerment, collaboration and connectivity, is a narrow focus based on several of their key narratives and assumptions. While these are rarely false per se, and often offer some insights of variable worth, they also usually exhibit a desire to look at only one part of the elephant. The more serious reports invariably make excellent points and identify key trends, it has to be said. However, across them there are routine flaws in their thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Here are just a few.

August 2, 2017

Certain staff a ‘major block’ to adoption of new technology in local government

by Sara Bean • Facilities management, News, Public Sector, Technology

Some individuals within local government are holding back tech to preserve the status quo – a new survey suggests. According to the research, these people feel threatened by new technology and believe it will be disruptive to their ways of working. While the survey by 8×8 of staff working in local government suggested a significant appetite for new technology, more than a fifth (22 percent) say certain individuals are holding back tech adoption to preserve the status quo. This view is more prevalent amongst those in IT procurement, where more than a third (35 percent) believe colleagues are standing in the way of technology because it will disrupt what they already have in place. Only 51 percent of respondents believe senior management understand the importance of new technology and just 21 percent think they invest enough money to stay up to date with the latest developments. This contrasts with the private sector, where over half (56 percent) believe there is sufficient investment in new technology.

August 1, 2017

Millennials are no more tech savvy and able to multitask than anybody else, claims review

by Mark Eltringham • News, Technology

Last year we reported on the fact that a large number of organisations still think they can solve all their tech and digital transformation issues merely by hiring one of the aliens we’ve come to call Millennials, based on little more than the idea they are ‘digital natives’. Since that time, a growing body of research and a little bit of thought has started to erode many of the stereotypes of this particular demographic. Turns out they’re just people like the rest of us and many of their ‘characteristics’ appear to be not that different to those of young people from other generations. The latest salvo fired at the stereotype comes from researchers Paul Kirschner and Pedro De Bruyckerec who claim the average Millennial is essentially a ‘yeti with a smartphone’ as they colourfully put it, just like everybody else. Millennials are not particularly good at multitasking either, according to the study.