Whatever you might be told, this is not the Office of the Future

Whatever you might be told, this is not the Office of the Future

by • Comment, Facilities management, Technology, Workplace design

office of the futureIt seems like we don’t have to wait more than a few days at a time before some or other organisation is making its own prognoses about how we will be working in the future, especially at this time of year. The thing these reports about the office of the future all share in common, other than a standardised variant of a title and a common lexicon of agility, empowerment, collaboration and connectivity, is a narrow focus based on several of their key narratives and assumptions. While these are rarely false per se, and often offer some insights of variable worth, they also usually exhibit a desire to look at only one part of the elephant. The more serious reports invariably make excellent points and identify key trends, it has to be said. However, across them there are routine flaws in their thinking that can lead them to make narrow and sometimes incorrect assumptions and so draw similarly flawed conclusions. Here are just a few.

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Certain staff a ‘major block’ to adoption of new technology in local government

Certain staff a ‘major block’ to adoption of new technology in local government

by • Facilities management, News, Public Sector, Technology

Some individuals within local government are holding back tech to preserve the status quo – a new survey suggests. According to the research, these people feel threatened by new technology and believe it will be disruptive to their ways of working. While the survey by 8×8 of staff working in local government suggested a significant appetite for new technology, more than a fifth (22 percent) say certain individuals are holding back tech adoption to preserve the status quo. This view is more prevalent amongst those in IT procurement, where more than a third (35 percent) believe colleagues are standing in the way of technology because it will disrupt what they already have in place. Only 51 percent of respondents believe senior management understand the importance of new technology and just 21 percent think they invest enough money to stay up to date with the latest developments. This contrasts with the private sector, where over half (56 percent) believe there is sufficient investment in new technology.

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Millennials are no more tech savvy and able to multitask than anybody else, claims review

Millennials are no more tech savvy and able to multitask than anybody else, claims review

by • News, Technology

Last year we reported on the fact that a large number of organisations still think they can solve all their tech and digital transformation issues merely by hiring one of the aliens we’ve come to call Millennials, based on little more than the idea they are ‘digital natives’. Since that time, a growing body of research and a little bit of thought has started to erode many of the stereotypes of this particular demographic. Turns out they’re just people like the rest of us and many of their ‘characteristics’ appear to be not that different to those of young people from other generations. The latest salvo fired at the stereotype comes from researchers Paul Kirschner and Pedro De Bruyckerec who claim the average Millennial is essentially a ‘yeti with a smartphone’ as they colourfully put it, just like everybody else. Millennials are not particularly good at multitasking either, according to the study.

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Potential job creation will replace only fifth of jobs lost to artificial intelligence and automation

Potential job creation will replace only fifth of jobs lost to artificial intelligence and automation

by • AI, News, Technology

The debate surrounding the threat from artificial intelligence (AI) and automation leading to the loss of jobs has been highly publicised. Most recently, tech titans Elon Musk and Mark Zuckerberg have locked horns over the issue, and PricewaterhouseCoopers (PwC) has estimated that by the early 2030’s 30 percent of British jobs will be lost to automation. Job meta-search engine Joblift has analysed the field of automation and AI in the UK, comparing potential job creation with jobs lost by the early 2030’s. Its meta-analysis based on jobs listings and the research from PwC suggest that newly created positions in the field of AI and automation would only replace around 19 percent of the jobs lost to robotics.

 

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Near universal access to broadband in OECD countries

Near universal access to broadband in OECD countries

by • News, Technology

High-speed Internet use continues to grow in OECD countries with mobile broadband penetration reaching 99 subscriptions per 100 inhabitants in December 2016, up from 91 per 100 inhabitants a year earlier, according to new data released by the OECD. The addition of 113 million new mobile broadband subscriptions in the 35-country OECD area made a year-on-year rise of 9.8 percent, driven by continued growth in the use of smartphone and tablets, and lifted the OECD total to 1.275 billion subscriptions in a population of 1.284 billion people.
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British businesses at risk of creativity crisis, according to new Microsoft research

British businesses at risk of creativity crisis, according to new Microsoft research

by • News, Technology, Workplace design

British businesses are at risk of a creativity crisis due to workplace cultures that stifle innovation, according to new research launched by Microsoft Surface. Uninspiring workplaces (41 per cent), a stressful atmosphere (34 per cent) and a lack of appropriate spaces to focus and think alone (28 per cent) were all identified as major inhibitors to creativity.  Two in five workers surveyed (40 per cent) say that creativity and innovation are neither encouraged nor rewarded within their workplace – despite creativity being one of the top three skills workers will need to thrive by 2020, according to the World Economic Forum. The research, based on the views of more than 1,100 workers, found that whilst almost three quarters of respondents (73 per cent) consider themselves to be creative, demands of the modern workplace need rethinking, with symptoms such as overworking and stress stifling our ability to tackle problems and produce good ideas. Half of workers (50 per cent) feel least creative when tired, 45 per cent when stressed, while existing workloads (39 per cent) and organisational processes (32 per cent) were also cited as barriers to employees being more creative.

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Employees accessing workplace IT systems from holiday may be cyber security risk

Employees accessing workplace IT systems from holiday may be cyber security risk

by • Facilities management, Flexible working, News, Technology, Workplace

Employees remote working while on holiday may pose a Cyber Security riskOrganisations are taking serious security risks by allowing employees to access workplace IT systems remotely while on their summer holiday, a telecoms company has warned. According to research by the corporate IT and cyber-security arm of Deutsche Telekom, nearly a third of employees (31 percent) use free Wi-Fi hotspots, and nearly a quarter (24 percent) use them for work-related emails and documents.  These are a big danger area as they are insecure and easy for hackers to clone (getting access to all email and web traffic, including any work documents and passwords). It also warns that 28 percent of employees email work documents to and from their personal email, despite this creating numerous security problems.  Ten percent use free USB charging points at airports and stations; and these ports can be used to transfer viruses and malware to unsuspecting users. The blame cannot solely be placed on the employees though, as just 28 percent of employees have never in their working career had any cyber security training to protect themselves and their employer.

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Insurance claim data suggests that musculoskeletal disorders dominate workplace health

Insurance claim data suggests that musculoskeletal disorders dominate workplace health

by • News, Technology, Wellbeing, Workplace design

According to an analysis of the private medical insurance (PMI) records of over 45,000 UK employees carried out by Aon Employee Benefits with its largest clients, the highest claims are for musculoskeletal disorders- almost double those for cancer related illness. In a study of reports from private medical insurers (PMI), Aon found that 31 percent of claims were for musculoskeletal concerns, while 15 percent were cancer related, 4 percent were for mental disorders and 4 percent for urology. The data forms part of its new report, Wellbeing: Examining the correlation between employee health and financial wellbeing. Among the remaining 46 percent of claims, problems included gastrointestinal issues, diagnostic and treatment planning (equally prevalent), followed by obstetrics, heart, respiratory, head/neck, trauma/injury, nervous system, and eyes, ears and dermatology.

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If you want a proper holiday this year, ditch the tech

If you want a proper holiday this year, ditch the tech

by • News, Technology, Wellbeing

According to a new study from the Institute of Leadership & Management, the majority of people already know that the best thing they can do to enjoy a proper break is disconnect from technology, although whether they act on this knowledge appears to be a different matter. The ILM reports that 56 percent of managers say taking a holiday in a remote location without wi-fi connection would leave them feeling relieved.  But it’s getting harder and harder for us to ‘switch off’ from work once we are away, with managers craving holidays in remote corners of the world where they can escape the ‘always on’ connectivity culture. Most managers don’t take proper breaks from work on holiday, with 37 percent admitting to checking their work emails every day of their holiday to avoid a backlog of work when they return to work.

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UK government publishes update on physical and digital infrastructure spending

UK government publishes update on physical and digital infrastructure spending

by • News, Public Sector, Technology

The UK Government’s Infrastructure and Projects Authority (IPA) has published its 2016 to 17 annual report on major projects, reporting 143 major projects on the Government’s Major Projects Portfolio (GMPP), worth £455.5 billion and spread across 17 government departments. The report is in support of the IPA’s ongoing purpose ‘to improve the way infrastructure and major projects are delivered and the government’s commitment to transparency and delivering public services effectively and efficiently’. Projects currently on the GMPP reflect the government’s priorities; ‘making our infrastructure fit for the 21st Century, maintaining the security of the realm and modernising and digitising our public services’. The spending also updates progress on spending on faster broadband and connectivity as the UK continues to play catch up on digital infrastructure.

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Top performing organisations build six elements into their design

Top performing organisations build six elements into their design

by • Flexible working, News, Technology, Workplace design

Adopting agile ways of working makes a company five times more likely than competitors to be a top performer, with faster growth and higher profits, according to a new report from The Boston Consulting Group (BCG), “Boosting Performance Through Organization Design”. The report describes agile as ‘a concept borrowed from software development, describes workplace processes that emphasise speed, autonomy, and teamwork to get products to market faster’. It is one of six key factors of organisation design that set top performers apart from rivals, according to results of a BCG survey included in the report.

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Employers must prepare for emerging technologies that will reshape work by 2030

Employers must prepare for emerging technologies that will reshape work by 2030 0

by • News, Technology, Wellbeing, Workplace, Workplace design

Employers should prepare for emerging technologies that reshape society and work by 2030Emerging technologies such as artificial intelligence, robotics, virtual reality, augmented reality and cloud computing, will transform our lives and how we work over the next decade; and by 2030 every organisation will be a technology organisation. As such businesses need to start thinking today about how to future-proof their infrastructure and workforce, according to a report published by Dell Technologies. The research, led by the Institute for the Future (IFTF) alongside 20 technology, academic and business experts from across the globe also offers insight on how consumers and businesses can prepare for a society in flux. ‘The Next Era of Human-Machine Partnerships’ forecasts that emerging technologies, supported by massive advancements in software, big data and processing power, will reshape lives. The report predicts that an estimated 85 percent of jobs in 2030 haven’t been invented yet. The pace of change will be so rapid that people will learn “in-the-moment” using new technologies such as augmented reality and virtual reality. The ability to gain new knowledge will be more valuable than the knowledge itself.

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