September 6, 2017

ECHR rules that companies must tell employees of email checks

by Neil Franklin • Legal news, Technology, Workplace

Companies must tell employees in advance if their work email accounts are being monitored without unduly infringing their privacy, the European Court of Human Rights said in a ruling that defining the scope of corporate email monitoring. In a judgement in the case of a man fired 10 years ago for using a work messaging account to communicate with his family, the judges found that Romanian courts failed to protect the man’s private correspondence on the account because his employer had not given him prior notice it was monitoring his communications.

September 5, 2017

Companies overlooking cost of cyber risks as variety and number of breaches increase

by Sara Bean • Facilities management, Legal news, News, Technology

Companies are overlooking cost of cyber risks as incidents of breaches rise Cyber risk is becoming increasingly common while the types of breaches are becoming more diverse, claims a new white paper by the audit and accounting expert BDO. For instance, ransomware is now the fifth most common type of malware; with the cost of freeing up computer systems from ransomware tripling since 2016. Yet organisations are continuing to spend up to four times more on insuring other company assets (e.g. property, equipment etc.) than on cyber insurance, despite an increasingly widespread belief that their cyber assets are in fact up to 14 percent more valuable. The report also finds that as cyber incidents increase, they become more difficult – and therefore more expensive – to defend. In the new cyber insurance white paper, BDO’s global cybersecurity leadership group stresses the importance of businesses gaining an understanding of their unique risk profiles in order to ensure the right cyber insurance for their needs. Cyber insurance: managing the risk does include some of the positive trends around cyber security – for example, both the level of Board involvement and investments in cybersecurity have increased significantly in the last 2-3 years.

August 30, 2017

British public continues to be wary of driverless cars

by Mark Eltringham • AI, News, Technology

The majority of British people (66 percent) would be uncomfortable travelling in a driverless car at 70mph, according to a new study by the Institution of Mechanical Engineers. The news follows last week’s announcement that the Government has awarded a contract to test platoons of driverless lorries on major British roads by the end of next year. According to the findings, younger people tend to be more accepting of the technology ? with 45 percent of 25-36 year olds saying they would be comfortable in a 70mph driverless car, compared to just 13 percent for 65-74 year olds and 8 percent for the over 75s. Women tended to be more cautious about the technology, with 72 percent saying they would be uncomfortable compared to 60 percent for men.

August 24, 2017

Too much information is leading to a communications overload for many employees

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

Employees are experiencing ‘communications overload’ as a result of their organisation’s attempts to keep them continually informed, a new survey claims. According to research by Clarizen, 81 percent of employers say despite taking steps to improve communication among employees, they still lack a way to keep projects on track and provide management oversight. This is because efforts to improve collaboration among employees by opening new lines of communication can have the opposite effect. Instead, employees suffer from the modern workplace malady known as ‘communication overload,’ a productivity-killing infirmity characterised by too many meaningless meetings and an excessive number of emails, notifications and alerts that are devoid of importance, context or urgency. A common challenge reported by a majority of respondents is that employees, departments and teams are spread across several sites, or team members work from home. 70 percent say they need to go beyond creating additional lines of communication, and facilitate better collaboration among employees so they can work together to meet objectives, coordinate activities and monitor progress.

August 24, 2017

UK workers waste over two hours a day on social media and other distractions

by Sara Bean • News, Technology, Workplace

UK workers spend just 3.7 days out of five doing office-related work, a new survey has claimed. According to research by Rebootonline.com – workers spend more than two hours a day procrastinating; including around three hours and five minutes of a working week on social media. In monetary terms this means companies are paying out on average £8,851.14 per employee for this time wasted annually. In the survey of UK office workers, it was discovered that on average, they were spending 122 minutes a day procrastinating; essentially, only working 73 percent of the hours they are employed to do. The annual income for office workers surveyed averaged at £32,782. Taking this into account, workers spend 27 percent of their time not doing the job they have been paid to, with companies paying out £8,851.14 per employee for this time wasted. The use of social media at work during office hours was the most popular form of internet usage; with 38 percent of office employees browsing social media sites more than any other website; with people spending 33 minutes’ daily surfing other websites.

August 23, 2017

I’ve got some real estate here in my bag

by Paul Carder • Comment, Flexible working, Property, Technology

Let us be lovers,
We’ll marry our fortunes together.
I’ve got some real estate
Here in my bag.
So we bought a pack of cigarettes,
And Mrs. Wagner’s pies,
And walked off
To look for America.
“Kathy”, I said,
As we boarded a Greyhound in Pittsburgh,
Michigan seems like a dream to me now.

August 18, 2017

Artificial intelligence to become most important workplace tech trend over next decade

by Mark Eltringham • AI, News, Technology

Technology analyst Gartner claims in a new report that artificial intelligence (AI) will become the biggest technology megatrend of the next decade, suggesting that organisations need to focus their main efforts on AI based technology in the short to medium term. The study suggests that ‘digital business execution’ requires more frequent and complex decision making, continuous problem solving and rapid pattern recognition, all of which require workforce digital dexterity. In most organisations, however, responsibility for helping employees develop the desire and ability to exploit a wide range of transformative technologies — highlighted in the Gartner, Inc. Hype Cycle for Digital Workplace, 2017 — does not have to rest with any group or individual.

August 16, 2017

UK workers find it particularly hard to take a proper holiday break from the office

by Sara Bean • Flexible working, News, Technology, Wellbeing

It may still be the summer holiday season but if you’re finding it easier than you’d expect to get hold of people, it’s because they’re probably checking their emails on the beach. A new survey by Wrike claims that 73 per cent of British employees work while on holiday. The main reason? They can’t relax unless they know everything is going okay in the office. Those from France and Germany have a slightly more relaxed state-of-mind. While 35 per cent of UK workers said they feel better keeping in touch with the office and the Germans aren’t that far behind, with 30 per cent saying keeping one eye on their work was the key to relaxation; in France only 22 per cent felt the same. Brits also said that working while away was because they were hoping to minimise the amount of work they would have to come back to (22 per cent).

August 15, 2017

UK organisations remain unprepared to deal with effects of cyber attack

by Mark Eltringham • News, Technology

A new report from insurance broker Lockton, claims that UK businesses are unprepared for the potential length and severity of a cyber security breach. In ‘Cyber Aftershock: How UK companies underestimate the seismic waves produced by a data breach’, the firm claims that fully half of UK companies (50 percent) expect to be entirely operational 48 hours after a large-scale cyber security breach. The survey of senior decision-makers shows that only 2 percent of UK businesses think a breach will affect them for more than 10 days. The report challenges these ways of thinking and sets out the key steps organisations should now be taking.

August 14, 2017

Seven ways in which flexible working is making our lives more rigid

by Mark Eltringham • Comment, Flexible working, Technology

One of the main reasons why books such as Catch 22 and 1984 make such mediocre films, is because celluloid struggles to capture the books’ preoccupation with the ways in which language can be used to subvert meaning and rationality. We don’t always have to lean on the bookcase to see how this works. It’s been evident recently in the coverage of the massive growth of zero hours working worldwide, although they have now been banned in New Zealand. There are now up to 1.5 million people on zero hours contracts in the UK and the adjective most commonly associated with the practice in the media coverage has been ‘flexible’, despite the fact that from the perspective of the majority of the people working on such contracts they are anything but. It’s yet another example of the subversion in our use of the term flexible working. It’s Doublespeak; an expression which means something completely different to, or indeed the opposite of, the thing it is describing.

August 14, 2017

Mayor announces plans to boost digital connectivity across London

by Neil Franklin • Cities, News, Technology

The Mayor of London, Sadiq Khan, has announced a package of measures which he claims will boost digital connectivity across the capital and tackle London’s areas of poor connectivity – known as ‘not-spots’ – including the appointment of a troubleshooting ‘Not Spot Team’. Meanwhile, Transport for London is working to bring mobile connectivity to London Underground tunnels – one of the most high-profile not spots in the country. In spite of Brexit, London is still widely regarded as Europe’s leading technology hub, with a growing sector of over 40,000 digital technology businesses employing almost 200,000 people, as well as major bases of many leading global tech companies. But while the capital leads the way in tech growth, there are parts of the city where slow and unreliable broadband is a source of concern and frustration for businesses and residents alike, such as in Rotherhithe and parts of Westminster and the City of London.

August 11, 2017

Large majority of facilities managers believe BIM will have a significant impact on their role

by Neil Franklin • Facilities management, News, Technology

Building Information Modelling (BIM) has the potential to deliver significant benefits to the facilities management industry, according to the results of a new survey published by The British Institute of Facilities Management (BIFM). The FM Awareness of Building Information Modelling survey, developed in partnership with Liverpool John Moores University and the Zurich University of Applied Sciences, aims to establish a benchmark of the current perceptions of the impact of BIM on the FM sector and the benefits and challenges it presents. The report’s key finidng is that eighty-three per cent of respondents believe BIM will help support the delivery of facilities management, with the same number indicating it is already having an impact, or will do so, in the next five years.