December 26, 2016

The Winter 2016 issue of Work&Place is available now ⁰

by Mark Eltringham • Architecture, Case studies, Facilities management, Flexible working, Premium Content, Technology, Work&Place, Workplace, Workplace design

The Winter 2016 issue of Work&Place is now available to view online. In this edition… Neil Usher, Workplace Director at Sky offers a first hand account of the story behind the firm’s remarkable new offices at the Osterley campus in London; Kate Langan explores some of the implications of the growing digitisation of the workplace; Jim Ware looks at how the challenge of creating effective meeting spaces is now a strategic concern; John Blackwell tries to make sense of falling productivity levels when we have all the tools and know how to increase it; David Woolf makes the case for designing better collaborative spaces; Mark Eltringham looks forward to an almost entirely unpredictable future for workplaces in the 21st Century; and Karen Plum and Andrew Mawson set out the factors that drive knowledge worker productivity. The PDF edition is available to view and download here. Or view online here.

December 19, 2016

UK digital divide narrows, but major problems remain for homes and offices ⁰

by Mark Eltringham • News, Technology

The UK’s patchy and frequently shoddy broadband network has held back the country for a long time. According to a new report from industry regulator Ofcom, however, there are signs of improvement with the number of UK domestic and commercial properties unable to get a decent broadband connection falling by one million over the past year. Even so, around 5 percent of offices and homes are unable to enjoy broadband speeds over 10 Mbit/s, the speed Ofcom claims is required to meet a typical household’s digital needs. The findings are part of Ofcom’s Connected Nations 2016 report – an in-depth look at the state of the UK’s telecoms and wireless networks. This year’s report shows good progress on the availability and take-up of communications services, which are crucial to people’s personal and working lives.

December 5, 2016

Just one percent of UK firms are ready for the digital economy ⁰

by Mark Eltringham • News, Technology

A new study by Oxford Economics and SAP claims that just one in every 100 organisations in the UK is capitalising on the digital economy, significantly fewer than in comparable European countries such as Germany where the figure is more than 2 in 5 and Spain (22 percent). According to the study, the benefits of digital readiness include greater workforce diversity. The ‘digital winners’ defined by the report have higher female representation at mid-management level level and slightly more women overall. Four in ten of the study’s digital winners globally reported effective diversity programmes, compared to 36 percent of all companies in France, 33 percent in Russia, 30 percent in the UK and 23 percent in Spain.

December 5, 2016

The strange future of work + New edition of Work&Place + Workplace irritations ⁰

by Sara Bean • Facilities management, Flexible working, Legal news, Newsletter, Technology, Wellbeing, Work&Place, Workplace, Workplace design

In this week’s Newsletter; Mark Eltringham dissects the current obsession with engagement and motivation; and from the Winter 2016 issue of Work&Place which is now available to view online; discusses the future of work and place in the 21^st century. We discover why creativity in the workplace is a prime engagement tool; that 85 percent of employers believe workplace automation will create more jobs than it will replace; however, in the now, technology issues cause the most lost time for SMEs. One in three lawyers would not feel comfortable even beginning the conversation about flexible working with their employer; a fifth of employees are distressed by political discussions in the workplace and employers urged to develop strategies to help retain older workers. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

December 1, 2016

Study highlights the main causes of workplace disruption and irritation ⁰

by Neil Franklin • News, Technology

New research released by Samsung Electronics claims that UK small business workers are losing 5.5 hours a week because of workplace disruptions and irritations. Unsurprisingly, technology issues caused the most lost time, at an average of 27 minutes a day (or just over two hours per week). Crashing computers (92 percent) and slow internet (92 percent) were the two biggest technology factors annoying small business workers, closely followed by no access to emails (85 percent). Distractions caused by co-workers caused 22 minutes a day of downtime (just under two hours per week). Moaning (which annoys 84 percent of small business workers), eating loudly or messily (83 percent) and interruptions while talking (80 percent) were the biggest irritations. General office issues contributed 19 minutes a day (1.5 hours a week) in lost time. Being too hot or too cold (82 percent), uncomfortable seating (81 percent) and a messy workplace (80 percent) were the top frustrations.

November 29, 2016

Slow broadband prevents thousands of Brits working from home ⁰

by Mark Eltringham • Flexible working, News, Technology

Although the vast majority of British people who work from home need a fast internet connection, around a quarter of them are hampered by slow broadband, according to a new survey from comparison website Broadband Genie. The news comes on the day the Government finally announces that BT is to divest its Openreach arm which looks after the nation’s broadband infrastructure. The timing is welcome news for broadband users who have been frustrated for years by the UK’s second rate technological infrastructure. According to the Brodband Genie study the majority of people who work from home believe it has a positive impact on their happiness, work life balance, productivity and motivation. Yet while 90 percent rely on broadband in order to work from home almost a quarter of homeworkers are limited by slow connections.

November 29, 2016

Majority of employers believe automation will create more jobs than it will replace ⁰

by Mark Eltringham • News, Technology

A new report published by Capita Resourcing claims that 85 percent of employers believe workplace automation will create more jobs than it will replace in their organisation in 10 years’ time. The main benefits to businesses and employees over this period are likely to be enhanced productivity (76 percent) and new skills development (54 percent). The ‘Workplace More Human’ report surveyed the attitudes of 200 business leaders in medium to large organisations and 1,000 full or part time employees. It revealed that the workplace is currently undergoing rapid transformation with over half (54 percent) of employers already automating business processes that were once performed by people. A further 39 percent plan to automate more processes in the next 12 months.

November 26, 2016

The workplace puzzle + Feeling blue about work + Commuting more than ever ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Technology, Wellbeing, Work&Place, Workplace, Workplace design

In this week’s Newsletter; Ian Ellison says there are no silver bullets for workspace design, but it’s worth the effort; Justin Miller explores the workplace implications of seasonal affective disorder (SAD); and Jeff Flanagan explains why workplace design and management teams should look towards consumer-facing industries for inspiration. Asia set to lead the world in the uptake of artificial intelligence in the workplace; Staples announces tomorrow’s workplace design winners; and UK Government to invest properly in the next generation of technological infrastructure. One in seven UK employees now commute over two hours each day; Millennials reject the gig economy; Autumn statement could adversely affect London’s tech firms; and global report finds that flexible working is a necessity for younger workers. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

November 25, 2016

Reducing paper-weight is the key to maintaining a healthy business in the digital age ⁰

by Chas Moloney • Comment, Technology

The idea of creating a paperless office has been circulating for at least 40 years. Business Week famously forecast its arrival in 1975, predicting that paper would be on its way out by 1980 and dead by 1990. However, it’s almost 2017 and even with new and innovative digital technologies that enable us to operate in a highly connected world, the paper-light office is still far from our reality. Yet institutions from a variety of different sectors are leading the way when it comes to driving initiatives forward to going paperless and paper-light. For example, to address the need of approximately 12 million people in the UK that annually fill in a self-assessment tax form, plans have been put in place by the government to give individual digital accounts, aiming to allow more than 50 million individuals and small businesses to manage their tax affairs online. As a result, costs will be significantly cut by erasing expensive and laborious bureaucratic processes in the long-term, whilst fundamentally streamlining and simplifying intricate business services and applications.

November 24, 2016

Autumn Statement could undermine the growth of London’s tech firms ⁰

by Sara Bean • Cities, Facilities management, Legal news, News, Public Sector, Technology

Changes in business rates announced in yesterday’s Autumn Statement are likely to hit hardest the areas in the Capital such as Shoreditch and Fitzrovia where innovative tech companies are located, commented Jon Neale, head of UK Research, JLL. “The impact will no doubt undermine government plans to boost tech investment under its ‘Industrial Strategy’ announced earlier this week,” he said. “Meanwhile, office costs are high in London and post Brexit we need to minimise the risk that companies, will see cheaper continental cities such as Berlin as better bet place to set up shop.” He did add however that the promised “£1.3bn to improve roads and ease congestion is welcome and is likely to unlock development sites and promote economic development in many parts of the country. If the UK is to really address the challenges and opportunities of Brexit, investment in infrastructure needs to be more ambitious as well as more focused on an increasingly digital, hi-tech future. Green and smart city technology, new tram and underground networks and truly high-speed broadband would help provide precisely the platform UK business needs.”

November 23, 2016

Asian HR executives ready to welcome our new robot overlords ⁰

by Mark Eltringham • News, Technology, Workplace

Asia is set to lead the world in the uptake of artificial intelligence in the workplace and human resources managers expect to be in the vanguard when it comes to managing in the new era. According to a report in the MIT Technology Review, two thirds of HR managers in the region expect to be dealing with AI within five years and nearly three quarters believe the technology will lead to substantial job losses over the same period. Although the report is based on interviews with just 60 executives it highlights a growing awareness among HR managers worldwide that they will have to adjust very soon to a new era in which people are working alongside the next generation of AI. The report also highlights the different perspectives that HR professionals have on the subject compared to the boardroom.

November 23, 2016

UK government announces plans to invest in next generation technology ⁰

by Mark Eltringham • Cities, News, Technology

The UK Government is at last to invest properly in the next generation of technological infrastructure to ensure the company keeps pace with developments in broadband, the Internet of Things and 5G. It is to invite the country’s major cities to bid for a chance to pilot 5G from next year. The technology is a key enabler of the Internet of Things (IoT) because it is up to a hundred times faster and more reliable than existing 4G connections. In turn, the IoT will boost the application of game changing technology such as driverless cars and smart building systems. Although the Government has recently focussed on headline physical projects such as HS2, it has come under sustained criticism for the country’s often creaking technological infrastructure.