January 27, 2016

Employers embrace workplace engagement, but find it hard to measure ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

Businesses may appreciate the benefits of workplace engagement, but quantifying these remains a challenge. According to new research of European employers by Oracle, 93 percent acknowledge employee engagement is strategically important to their company and a majority say it positively impacts collaboration (65 percent), helps boost business performance (61 percent), and contributes to improved customer service (60 percent). Yet nearly two thirds (31 percent) say it’s difficult to measure the return of investment on their wider business, and 30 percent say boardroom decision-makers cannot easily understand its impact. And despite the availability of advanced analytics to measure engagement, the report also claims that current processes are not being optimised to drive engagement, as 68 per cent of businesses still rely on standard staff surveys to gauge engagement levels, with only 37 percent using more sophisticated methods.

January 26, 2016

The road to Bali and other destinations for the world’s remote workers ⁰

by Georgi Georgiev • Comment, Flexible working, Property, Technology

The number of people who work from home or travel as freelancers has grown rapidly in the last 25 years. In 1990, as a percentage of the US population only 5 percent fit this classification, today it is closer to 30 percent. From photojournalists to graphic designers, to computer programmers – an increasing number of people are leaving the traditional office behind. The underlying reason is not difficult to establish. People are taking advantage of the opportunities offered them by technology. It’s no coincidence that the number of people working remotely has risen in parallel with the growth of home computing and internet connections, and more recently mobile technology. While the majority of those that traditionally followed this path became self employed, today companies are beginning to hire people to key positions without actually needing them to work from the office. Remote work is no longer just a freelancer’s game.

January 22, 2016

Digital media is having ‘largely positive’ effects on professional lives ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

The digitization of content and data, along with new digital communication technologies, has fundamentally changed the way work gets done, and affected the nature of the employment relationship. While it has a largely positive impact on peoples’ lives, including individuals’ ability to find work, learn and develop skills, and balance work and life, it can, in some cases, lower worker productivity and increase inequality. These are among the key findings from Shaping the Future Implications of Digital Media for Society – a report by the World Economic Forum conducted in collaboration with Willis Towers Watson and presented at the WEF 2016 annual meeting in Davos. In the study, which included a survey of more than 5,000 digital users from five of the world’s most important markets; Brazil, China, Germany, South Africa and the US, over half (56 percent) reported digital media has transformed the way they work, and two-thirds said digital media has improved their ability to do work.

January 21, 2016

Generation Z are preparing themselves for an automated world of work ⁰

by Mark Eltringham • Cities, News, Technology, Workplace

The automated world is far closer than many people suppose. Yet one demographic group that is less fooled than others on that particular score is the one now starting to make its mark in the workforce, suggests a new report. Amplifying Human Potential: Education and Skills for the Fourth Industrial Revolution, commissioned by Infosys from researchers Future Foundation, claims that 42 percent of 16-25 year olds worldwide feel their education did not prepare them for the world of work they are encountering for the first time with over three quarters having to learn new skills to meet the demands of employers. The report also claims that 40 percent of young workers believe their current job could be replaced by automated systems including robotics within 10 years. The report lands in parallel with a cluster of stories which highlight just how quickly the world is moving towards an automated future.

January 20, 2016

Number of smart cities worldwide jumps 40 percent in past two years ⁰

by Mark Eltringham • Cities, Facilities management, News, Property, Technology

According to a new report from Navigant Research, the total number of identified smart city projects worldwide has grown from 170 in the third quarter of 2013 to 235 today. The report examines the current state of global smart city development, covering the related aspects of the smart energy, smart water, smart transportation, smart buildings, and smart governments sectors, segmented by region. The authors of the report claim that, as the benefits of smart cities become clearer, the number of projects and partnerships supporting the cause is rapidly increasing. In the last few years, city leaders, central government ministries, and technology and service suppliers have announced a range of new smart city initiatives, incentives, and product and service offerings, while more cities are moving from one specific technology interest to a broader range of solutions that have multiple applications.

January 19, 2016

Fourth industrial revolution will result in five million job losses by 2020 ⁰

by Mark Eltringham • Flexible working, News, Technology

Disruptive global employment trends, including flexible working, the rise of robots, other forms of automation and Big Data analytics will see over five million jobs disappear worldwide over the next four years, a new report claims. The World Economic Forum’s Future of Jobs report has calculated that current disruptive labour market trends, including improvements in artificial intelligence, cloud technology, the Internet of Things and flexible working arrangements, could lead to a net employment loss of more than 5.1m jobs in the 15 countries surveyed. The report estimated that new trends would result in a total loss of 7.1m jobs – two thirds of which are concentrated in the office and administrative functions – and a total gain of 2m jobs. The WEF surveyed those who it felt were best placed to observe the dynamics of workforces including heads of HR departments and CEOs in 15 developed and emerging economies.

January 18, 2016

Firms demanding more data about workplaces…and they’re about to get it ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

Companies are increasingly focussed on generating workplace data as they seek to make better decisions about the ways their real estate supports their key organisational objectives. That is one of the key findings of the latest European Occupier Survey from property consultants CBRE (login required). The good news (or bad news, depending on your point of view) is they’re about to get it in spades, according to another study from researchers International Data Corporation which found that there will be a huge surge in the availability of Big Data infrastructure in EMEA countries over the next four years. The acquisition of data about buildings and their inhabitants remains a troublesome issue, especially when executives do things like introduce sensors to monitor working patterns of employees without their knowledge, as bosses at The Telegraph found in a very public way recently.

January 14, 2016

Worldwide PC sales fell steeply during last quarter of 2015, claims report ⁰

by Mark Eltringham • News, Technology

Worldwide PC shipments totalled 75.7 million units in the fourth quarter of 2015, an 8.3 percent decline from the fourth quarter of 2014, according to preliminary results by tech market analysts Gartner. Over the year, PC shipments totalled 288.7 million units, an 8 percent decline from 2014. “The fourth quarter of 2015 marked the fifth consecutive quarter of worldwide PC shipment decline,” said Mikako Kitagawa, principal analyst at Gartner. “Holiday sales did not boost the overall PC shipments, hinting at changes to consumers’ PC purchase behaviour. On the business side, Windows 10 generally received positive reviews, but as expected, Windows 10 migration was minor in the fourth quarter as many organizations were just starting their testing period. All regions registered a decrease in shipments. Collectively EMEA, Japan and Latin America saw their markets reduced by nearly 10 percent in 2015.”

January 14, 2016

The growing hysteria around employers’ ability to pry is not justified ⁰

by Mark Eltringham • Comment, Legal news, Technology, Workplace

Two current media frenzies highlight just how paranoid we are becoming about the use of technology to monitor our behaviour and conversations. Last week bosses at the Daily Telegraph were found to have installed sensors under the desks of employees to find out when they were sitting at their desks. Yesterday, the world whipped itself up about a ruling from the European Court of Human Rights that was interpreted by a large number of media outlets as a rubber stamp for firms to monitor the private messages of staff. While the first story provides a perfect example of what happens when managers make stupid decisions, the second shows how the media can distort a story that taps into specific concerns and fears. The headlines are now written and the narrative established so we may be hearing this distorted version of the truth for some time, but the facts are somewhat different to the headlines.

January 13, 2016

Growth in freelance economy, as people seek better work-life balance ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Nearly one in four employees freelance in some capacity, a recent study of office workers in the US claims. Overall, twelve percent of US employees work as freelancers as their primary source of income, and the same percentage freelance in addition to their primary job. The Staples Advantage Workplace Index reveals that employees freelance for a variety of reasons, including the flexibility to make their own hours (37 percent), make more money (39 percent), and achieve a work-life balance (32 percent). Businesses also benefit from this arrangement by getting access to highly skilled workers needed for special projects. Freelance workers need temporary access to IT services and equipment, designated work spaces, open communication with co-workers, and the right supplies to help deliver projects. As a result, finds the report, smart, collaborative technology is becoming more ‘mainstream’, in helping establish efficient team structures and collaboration models.

January 12, 2016

A cynic’s field guide to workplace terminology, part three ⁰

by Simon Heath • Comment, Facilities management, Technology, Workplace, Workplace design

A New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology. You can read parts one and two here and here.

January 7, 2016

Constant email checks may increase workplace stress as much as high volumes ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

New research being presented today at the British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham suggests that it’s not just the volume of emails that causes stress; but well-meaning habits and a need to feel in control. The research by Dr Richard MacKinnon from the Future Work Centre, suggests many people have developed some bad habits when it comes to managing email. Nearly half of those surveyed have emails automatically sent to their inbox (push notifications) and 62 percent left their email on all day. Those who checked email early in the morning and late at night may think they are getting ahead, but they could be making things worse, as the study showed that these habits were linked to higher levels of stress and pressure. The research also shows the role personality plays in our experience of email and how email has the potential to both positively and negatively impact our work-life balance.