January 18, 2016

Managerial fairness key to successful business change, claims report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Managers are underestimating the impact they have on their workforce during a period of organisational change, according to a study from EMLYON Business School authored by associate professor Tessa Melkonian. The study claims that employees are more likely to cooperate in the process of a disruptive change if the management is seen to be fair in their treatment of staff. This will increase employees’ willingness to cooperate in long-term transitions and work harder to support the process. Over 600 interviews in 10 countries and thousands of questionnaires were carried out to gauge employee satisfaction and willingness to cooperate with change following the merger of KLM and Air France. During the interviews employees revealed they were more inclined to back change because of the example set by their CEO. Leading from the front remained a strong influence two years into the transition.

January 7, 2016

Constant email checks may increase workplace stress as much as high volumes ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

New research being presented today at the British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham suggests that it’s not just the volume of emails that causes stress; but well-meaning habits and a need to feel in control. The research by Dr Richard MacKinnon from the Future Work Centre, suggests many people have developed some bad habits when it comes to managing email. Nearly half of those surveyed have emails automatically sent to their inbox (push notifications) and 62 percent left their email on all day. Those who checked email early in the morning and late at night may think they are getting ahead, but they could be making things worse, as the study showed that these habits were linked to higher levels of stress and pressure. The research also shows the role personality plays in our experience of email and how email has the potential to both positively and negatively impact our work-life balance.

January 4, 2016

Workplace bullying, pay, and productivity key workplace trends in 2016 ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace

Acas has published its Workplace Trends 2016 report, which identifies workplace bullying, pay, the new trade union bill and productivity as key trends that will have an impact on employment relations in 2016. In this report, thought-leaders discuss leadership, improving productivity, the art of communication, giving voice to a better way of working, encouraging positive behaviours in tackling bullying at work and the psychology of productivity. Writing in the report, Acas Chair Sir Brendan Barber says that productivity is a real concern for the UK economy. He warns if we were able to match the productivity of the US then this would equate to around £21,000 per annum for every household in the UK, making it an issue that will remain high on the agenda in 2016. The report also features commentary from Steve Elliott, Chief Executive of the Chemical Industries Association, Dr Makani Purva, Anti-Bullying Tsar at Hull NHS Trust and Frances O’Grady, General Secretary of the TUC.

December 21, 2015

From workplace wellness programmes to a positive workplace culture ⁰

by Mark Eltringham • Comment, Wellbeing, Workplace, Workplace design

Research presented at the recent 2015 Global Wellness Summit (GWS) titled “The Future of Wellness at Work” forecasts that workplace wellness investment will “explode in the next 5 to 10 years”. Results from the research revealed that 87 percent of employees surveyed feel disengaged at work, with 38 percent experiencing excessive pressure and stress. Despite more than half of the employees having access to a structured wellness “programme” only three out of ten actually use it in practice. The generally human resources led workplace wellness programs perform poorly because they don’t always address the issue at hand. They instead choose to focus on health issues experienced outside of work, rather than looking internally at the workplace itself. The design of an office has been proven to have a material impact on the health, wellbeing and productivity of its inhabitants.

December 18, 2015

A reminder to look beyond what we see every day of our working lives ⁰

by Mark Eltringham • Comment, Technology, Wellbeing

The Chartered Institute of Building has just announced the finalists of this year’s Art of Building Photographer of the Year. The competition attracts thousands of entries from around the world each year and you are free to vote on your favourite to determine this year’s winner. The image that struck me most from this year’s shortlist was one that told its own stories about the way we live. The photographer Peter Murrell has called his picture My Pod to describe both our personal immersion in the digital world but also how we often cocoon ourselves in the physical world too, adopting spaces temporarily like hermit crabs. This idea is part of the daily experience of commuters but is beautifully encapsulated by the photographer here. The image, fully rendered on the next page, is also a reminder to step out from what we see each day and look for narratives and meaning in the mundane.

December 16, 2015

Lack of childcare common reason for staff absences in small businesses ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

A new survey has found that a lack of childcare is a common reason for employee absence amongst SME employers, many of whom remain none the wiser as their absent member of staff prefers to ring in sick. The survey of 500 UK SME employees conducted by digital group risk insurer Ellipse, found that 22 percent have had to take a day off to look after their sick child, even when they are well themselves. It comes as the top reason for UK employees calling in sick with a further 6 per cent admitting to taking a day off to care for an elderly relative. With 24 per cent of employees believing that their employer doesn’t know about every sick day they’d taken, this suggests that employers are likely to be missing absence traits. This hypothesis is supported by a separate Ellipse survey of 250 SME managers, where 32 percent of employers admitted they don’t have a good enough process for recording absence.

December 16, 2015

Employers failing to exploit positive influence on employee health ⁰

by Sara Bean • News, Wellbeing, Workplace

Three-quarters of UK employers believe they are responsible for positively influencing employee health, yet many do not appear to be doing much to ensure this happens. The annual Benefits and Trends Survey by Aon Employee Benefits found that 75 percent of businesses believe they are responsible for changing employee health and wellbeing behaviours, yet 72 percent still do not currently have a specific budget for it and 38 percent do not use any data or analytics to inform their strategy. It found that only 25 percent of employers have a branded health and wellness programme in place. More encouragingly though, a significant minority (14 percent) said that senior leadership acted as advocates of employee health, while 12 percent had location-based wellness champions. Perhaps because it doesn’t directly impact the bottom line, the most popular health and wellbeing tactic is a flexible approach to working, with 53 percent of employers saying this is offered.

December 13, 2015

Best Places to Work + Make the most of each day + Strategic role of offices ⁰

by Sara Bean • Environment, Facilities management, Flexible working, Furniture, Newsletter, Wellbeing

In this week’s newsletter; Mark Eltringham on the prescience of philosopher Seneca on a time and a place to work; and a report by Sara Bean finds the boardroom increasingly views office space as a strategic asset. Glassdoor announces the best places to work for 2016; researchers reveal the phenomenon of ‘inattentional deafness’; a new Global Alliance for Buildings and Construction is announced; and Gartner says we’ll be using three technical devices by 2018. Over 100 councils to join an office-sharing scheme; Gen Z will blur the boundaries between home and work, and too much focus on standing in the sit-stand debate. Download the new issue of Work&Place and access an Insight Briefing, produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

December 11, 2015

Concentrating on visual tasks can lead to temporary deafness ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace design

A new study published in the Journal of Neuroscience has found that when people concentrate more on visual tasks, they can go deaf momentarily. Based on brain scans from 13 volunteers, the researchers from UCL, the Wellcome Trust and Newcastle University concluded that the senses of hearing and vision share a limited neural resource. So, when people are focussed on a demanding visual task, the brain’s response to sound can be significantly reduced. Examination of people’s ability to detect sounds during the visual demanding task also showed a higher rate of failures to detect sounds, even though the sounds were clearly audible and people did detect them when the visual task was easy. Lead researcher Dr Maria Chait said the phenomenon of ‘inattentional deafness’, where we fail to notice sounds when concentrating on other things, confirms earlier research.

December 10, 2015

Report claims we will probably all be using at least three devices by 2018 ⁰

by Mark Eltringham • News, Technology, Wellbeing, Work&Place

If you ever feel completely overwhelmed by the sheer amount of technology demanding your time and attention, rest assured that things are only going to get worse. A new report from tech analysts Gartner claims that as each new type of device enters the market, we don’t choose between it and what we already have, we simply add the latest addition to our technological armoury. This challenges the commonly held assumption that people choose between different devices as new ones emerge. The report suggests that by 2018, a typical user in a mature technological market will own and use at least three devices including phones, tablets, PCs and wearable tech. Worryingly, the study also suggests we will use more than two devices per person at any given time. The report suggests that during 2016, the installed base of devices will total 7.8 billion units worldwide and is on track to reach 8.3 billion units in 2018.

December 9, 2015

Generation Z imagines its future workplace design, pods and all ⁰

by Sara Bean • Architecture, Flexible working, News, Wellbeing, Workplace design

Research by Leesman Index (among others) shows how the design of learning environments influences a student’s choice of university. This thinking now also applies to offices, with the commercial office design sector creating the kind of facilities available on the modern university campus. A new workshop organised by furniture brand HÅG has discovered how Generation Z imagines its future workplace. For example, in the same way that a college library offers collaborative and silent spaces; the young people in the workshop didn’t share the current trend of shared workspaces but wanted a mix of collaborative areas combined with isolated working pods that they could customise for their own requirements and mood. However, Gen Z goes further than ever, in blurring the boundaries between home and work, with a great deal more emphasis on wellbeing and areas to relax compared to previous generations.

December 4, 2015

Zero-hours contract employees happy as permanent, full-time staff ⁰

by Sara Bean • Flexible working, Legal news, News, Wellbeing, Workplace

People working on zero-hours contracts have less pressure and a better work-life balance than full time employees, a survey published by the CIPD claims. Zero-hours employees experience similar levels of job satisfaction and personal wellbeing to employees on permanent, full-time contracts and also report comparable satisfaction levels in their relationships with managers and colleagues. However, the report also shows that, while the majority of zero-hours employees choose to work part-time, they are more likely than part-time employees to say they would like to work additional hours. The research also updates the CIPD estimate of the number of employees on zero-hours contracts, which has increased from 1 million in 2013 to 1.3 million in 2015. The proportion of zero-hours contract employees who are either very satisfied or satisfied with their jobs is 65 percent, compared to 63 percent for all employees.